Pall Mall Cigarettes
Reviews and Complaints

FSC = ethylene vinyl acetate copolymer emulsion based adhesive AKA CARPET GLUE is what the government makes cigarette Manufacturers glue tubes together with. TOXIC AS HELL TO HUMANS.

MAIN CAUSE OF COPD. ECT.

ethylene vinyl acetate copolymer emulsion based adhesive AKA CARPET GLUE is what the government makes cigarette Manufacturers glue tubes together with. TOXIC AS HELL.

I changed from my usual Cigarette Brand & bought Pall Mall Lights from my local Co op Store, I’d been quitting over the last year+ by slowly cutting back on the amount of Cigarettes I buy & the strength of Nicotine. Slowly noticed that I wasn’t getting anything coming through them…
I pulled the filters (all 3) apart & found this Black Glass like Substance in a Tubular Shape in the filter next to the Tobacco, not all of the filters had the same shape in some had only half of 1 side filled with this Black Glass Substance! The Filter near the end you Inhale through was still White on 90% of the Cigarettes. I purchased more from different Shops in case it was a Product Issue but still had the same thing happen… I know I’m trying to stop smoking but prefer to do it my way as I’m Not Happy that I’m Paying out Money to get Nothing At All :(

Hello, I recently purchased 2 x packs of 23 cigarettes, the boxes were sealed but when opened 1 contained 17 cigarettes and the other 18, there must have been a malfunction in the package stage of the process, they were purchased from our local CoOp store, cigarettes are expensive enough but to get 2 packs with the wron amount is particularly annoying, I am a very addicted smoker smoking 2 packs of this brand per day and feel cheated by this issue

Hi I've just purchased 2 pack of pall shift xl 23 pack, along with some menthol cards to go in them, both pack the cigarettes inside are squashed and both pack only have 20 cigarettes in, I have taken pictures of these and also rang the shop I bought them from, I never buy any other cigarettes but these even if the shop I use don't have them in stock I'll go somewhere else.

Kind regards J Wilbraham

Good day

I bought 2 different packets of Pall Mall XL Boost menthol cigarettes at 2 different shops in Despatch last week that had cigarettes in without menthol capsules. I still have the cigarettes with me as evidence as I do not enjoy the taste of the cigarettes without the extra menthol taste. One cigarette is fine, but 2 is unexceptable. Cigarettes are expensive as it is and can't be waisted. If this review isn't good enough you can delete it, I just wanted to inform you. I used to smoke Winston blue, but changed to Pall Mall for the extra menthol taste.

Upon opening boxes of 10s or 20s the inside wrapping is white in colour cigarette tastes bad buying a pack with the red lining inside is the ones I'm used to is there a change in this product or is this fakes im buying from big retailers everyday like (Shoprite,checkers,pick&pay)I need a answer please have been buying for 15 years for me my dad and wife and all of us feels different flavour

Ian really not happy with the 20 pall mall cigarettes I bought in a uk shop to find that when one was broken there was a lot of black stuff in the filter now I know there’s never been black stuff in filters of cigarettes purchased before iam appalled that such a thing could happen I also called to make a complaint and I got put through to customer service when told I would be put through to complaints I then called again and got told I’ll be put through to the complaints department to yet again be put on hold and then hung up on the is terrible customer service and iam still unable to put a complaint in I will go online viral with all pictures and phone calls to show how terrible your company is unless I get some response many thanks

I purchased a pack of smokes the other day. I noticed something poking out of the cigarettes and peeled it open to see. There are little peices of plastic strings rolled in with the tobacoo. This could cause serious harm to people that dont notice. I went through my whole pack and there are 3/4 that have this inside. Photo provided. The pack was purchased in barrie ontatio .

This is the 12th box of paul mall XXL switch this month and the quality of the tabacco are like big hard dry twigs which either burn half the smoke away and fall off the cigarette, that already has caused a burn hole in my lounge suite and rug, if that does not happen, the cigarettes die after a puff or struggle to ignite at all? There have been so many with the booster bubble that are unable to even pop? Basically have to destroy the entire filter to pop it! What is going on? Iv been smoking these since they were launched and now my local checkers market has a sale and the smokes are an absolute let down...

Good day.

As a loyal customer, I have been smoking Paul Mall Menthol for 4 years. In fact, I changed from Stuyvesant to Paul Mall. I have bought a packet today and 6 of those sigarette menthol balls weren't even in the filter. This helps with my asthma and is crucial to me hence I support you guys. I am very disappointed in the quality of this product. This is not the first time and we let it slide all the previous time.

Was trying to roll up after breaking a cig accidentally and found what looks like mould in the bud / filter.. broke off few more and they all have the same. Feel sick to my stomach. Bought these in co op Vauxhall 🤮.. this is probs the 6/7 box iv bought changed to these a few weeks ago and have been feeling I’ll (flu symptoms) since didn’t think it had anything related to this but now that I’ve found these I wonder if this is what’s been making sick.

I had a pack of pall mall ultra light cigarettes that had a rear in 12 of the 20 cigarettes out of the pack at the point where the tobacco paper and the filter paper meet on the tobacco side rendering the 12 cigarettes useless. I had bought the pack at Hucks in Sturgis Ky on April 21st along with 4 other packs this thankfully was the only pack that had damage to the product. Since a single pack of cigarettes cost is almost $7 it was VERY UPSETTING.

I went to my local checkers in Newton Park in Port Elizabeth at 12:45 to buy a pack of Pall Mall Blue 20s amd as I opened the pack and took my first smoke out the entire smoke fell apart this to me is a waste! We pay over R32.00 for a pack. I would like file a complaint here before I go to social media regarding this matter I have taken photos and am happy to share them.

Good Day,

To whom it may concern,

I am from Walvis Bay in Namibia and I spoke Pall Mall Blue, this is the 3rd time that I have been purchasing pall mall blue cigarettes that taste like menthol cigarettes I lost money because of this the first time was a carton cigarettes the second time was also a few packets and now again this is just unacceptable I don't smoke menthol that is why I buy the Pall Mall Blue but still it takes like menthol its just not right.

Kind Regards

Marnie Venables

Email: [protected]@outlook.com

Cell: +[protected]

Hi, my name is Leon Bezuidenhout from Mossel Bay and I am net happy at all with the Pall Mall smokes that I have been buying... Since the name Pall Mall hit the stores I have been smoking the Brand en I was always happy BUT now for the last 4 Weeks I have been buying one to two packets of smokes a day and what I then when I want to have a smoke and take one out the packet all that I end up with is a filter and the rest of the smoke is left in the packet is just comes clean off... Every packet far the last 4 weeks every packet... No I just want to know how many of packets I must purchase till this problem gets resolved or should I just support another brand... I had almost one entire packet that it same think 18 to be presided in that one was like that and I just purchased another packet and so far two is like that, so please, please correct this problem because I'm sure I'm not the only customer Pall Mall is hearing this from.

The last few packets of sigarettes some of the cigarettes are not sealed properly between the filter and the Tabacco, and the split makes it impossible to smoke the cigarette so you end up throwing away at least 4 out of 20 cigarettes.

This started happening from around the middle of January 2023.

It doesn't matter wat outlet you buy from (SHELL, QUEST, OK Ect)

Bar code [protected]

Good afternoon,
I have been smoking this brand now for a few years but recently I have noticed a dip in quality. I had a few packs where the end drops off due to tobacco missing in the cigarettes the last one pack I brought the end fell off and burnt my Joggers this is now becoming a regular thing some come out dirty or with a split by the filter but it is the dangerous point of the end dropping off that I am concerned about I do not smoke whilst driving but for the ones who do this could end in a fatal accident if they experience the lighted end dropping off.

I have just opened a pack of the cigarettes as detailed above and the pack contains nineteen cigarettes, not twenty with the obvious gap at the front where one cigarette is missing as the photo I have attached clearly shows.

I bought the cigarettes at my local ASDA store in Merthyr Tydfil at 3pm this afternoon and the pack was perfectly sealed in cellophane as usual.

Pall Mall is my preferred brand but if I'm going to get ripped off like this, perhaps I should change to some other brand.

Buying your products more than 3years continuously but recently i’ve noticed most of cigarettes in the packet looks dirty and burn spots. I feel really bad to smoke those and just because of that i’ve been throwing many cigarettes from the packet.planning to change the brand.

Barcode no of the packet

[protected]

Another no behind

AE000254v3x5E0016

I'm from Rahim yar khan, Punjab

Last night around 2am i bought a packet of capstan by Pall mall from a tobacco shop at the right side of the mosque near railway station.

I forgot the name of shop.

So, when i came back home and inflamed thè cigarette to smoke, it became dark brown and taste like any other herb but nớt tobacco.

After smoking i got a bad headache and the most important thing is the packing of the capstan cigarette is exactly same as the original one with the QR code.

I don't know how the scammers are doing this but please solve it as soon as possible

First of all, they're NOT actual king size since I have a container that fits king smokes of every other brand perfectly... yours are shorter and don't fit the length by 2 cms. You made the filter longer, yet the smokes shorter. Nice scam.

Secondly, what's with practically welding the packages shut? First trying to find the tab that removes the plastic cover, getting fed up and taking my lighter to finally just melt it, make a hole, then rip plastic off. Next, trying to pull out the silver cover at top of smokes. Gee, don't think you glue it on tight enough. Then, not being able to simply push the whole 10 out from one side without having to push top down, unstick the bottom, then push them back up. I'm not gonna quit smoking just cause you want to make it a total chore to open the freakin pack.

Finally, what tf are you using in the tobacco that makes giant cherries that randomly fall off and burn holes in all my clothing? I don't take super suction drags to make those things. They just happen...,. ALL. THE. TIME. 😠