Shark reviews and complaints

I've bought 2 and won't do it again! The first one started spitting water and turning off on me in the middle of actually ironing so I took it back to Lowe's and they let me exchange for the same model. The 2nd one does the same thing! For some reason I keep the receipts for stuff I won't ever need and stuff like this I can never find the receipts or warranties. I've had it too long to get anything back for it, but I won't buy another one.

Shark Ninja vacuums really suck, but they suck in the wrong way. This product is an unusable piece of garbage. The support people are grossly negligent foreigners who are doing nothing competent to replace the factory defective parts. They illegally refuse to even let me talk to an american, as required by law. They refuse to even give me a mailing address where these [censor] can be mailed registered letters for court. I have reached the absolute limit of my patience with this rip-off company!

In fact, I believe the support people are just con-artists committing a fraud scam on the customers. Of course, the problem is still not resolved and probably never will be resolved since this is a rip-off company. I had no alternative but to file criminal charges with the Attorney General's Office. Never buy a piece of junk Shark product! You will live to regret it, spread the word to everyone.

I received this vacuum cleaner for Christmas on 12/25/2017. It has never worked right since I first got it. Brand new, it doesn't work! It will never work right due to the horrible product quality and horrible customer support. The quality control totally sucks and the warrantee isn't worth the paper it's written on.

Here's my horror story with Shark:

Please keep in mind that my brother asked me what kind of vacuum cleaner I wanted for christmas, since I was talking about getting one. He needed a christmas present idea. I said I wanted a really good motorized pet brush since my dog sheds a lot. Shark falsely claimed to have a really good motorized pet brush with their defective "powered lift away" vacuum. That was a bald faced lie. It never worked right, it's a fraud! Unfortunately, I threw my old "dirt sucker" in the trash and started using this piece of crap shark vacuum. Big mistake, my old $99 dirt devil is much better quality than a $300 shark.

It didn't take long to figure out that Shark is a low quality piece of junk when I used the Pet Brush for the first time. The "True Pet Motorized Brush" never even started spinning. It was a factory defect from day one. Read on, it gets so insane it's unreal.

I called Shark's customer support. I told the woman my issue with the "True Pet Motorized Brush" and they sent me a replacement a few weeks later. I looked at it and noticed that it's a little different from the original one. It looks the same except there's no way to open it up to easily remove the fur from inside the brush. It included the instructions for doing this, but it was a slightly different Pet Tool than the original one and the instructions didn't match the tool. I used it anyway. I cleaned the upstairs chairs and before I finished, it stopped working and was useless. Read on, it gets even more insane.

I called Shark's customer support again. This person told me that "Motorized Pet Brushes" don't even exist! I was sitting there with it in my hand and told her the exact words on it and everything. She rudely wouldn't shut her mouth and let me get a word in edgewise after that. I was trying to get this arrogant [censor] to understand reality while she yelled at me and called me a liar. After she wouldn't even let me say anything, she rudely hung up on me. If you think that's insane, read on, it gets even more insane than this.

So, I called Shark's customer support again. This woman was actually not mentally challenged like the last one, or so I thought. At least she wasn't a butt wipe calling me a liar! She claimed she fixed the issue by sending me a new (and correct part). Thank God, finally after months of jerk-a-rounds, I'll have a usable vacuum cleaner. Wrong! Two weeks later, what did I get? I got the holder that some cordless hand held "dust buster" mounts in. I have the "powered lift away" rip-off scam, not a "dust buster" thing. That's not the end of the Shark insanity! Read on.

So, I called Shark's customer support again. I thought I got someone who is halfway sane and competent. Wrong! He heard my story to date and promised that a "so-called supervisor" will call me shortly. Obviously, his pants were on fire. No one ever called all day and I wasted my whole day waiting on this rip-off scam to be resolved.

Finally, 6 hours later, just before closing I was totally fed up. I called them again and demanded to talk to an American as required by law. He refused to abide by the law. He also refused to even give me a mailing address for the person who ran the company. I reiterated that I want a mailing address where registered mail can be delivered for law suits and criminal prosecution for fraud. He refused to give me any info as expected from a rip-off scam operation. Basically we ended the conversation with "F. U. Dude".

To date, the "so called" supervisor has been grossly negligent and never called. I have never gotten a response from their email address either. No surprise there. The complaint websites I've viewed have many people complaining about the same issues with this worthless motorized pet brush and the ignorant arrogant support people who are just part of the scam to rip everyone off.

The Attorney General's Office is on this rip-off scam company and I am now publishing this info on all the complaint web sites and online stores which sell the low quality Shark company products. People need to be warned about how this unethical Shark company does business.

I have been going months without a usable vacuum cleaner, and apparently the only solution to this rip-off scam is to throw this piece of trash Shark product in the garbage can and buy a product that actually works!

You can count on the fact that shark products are low quality trash, customer support sucks, and their 7 year warrantee is as worthless as the paper it's written on. Shark rips people off with low quality trash and is run by [censor] who hate their sucker customers and screw them in every way possible! Need I say more?

I have only had this iron for about 6 months. I wear a lot of cotton and wanted a heavy steam iron. I was working great until today. Now it will not stay on cotton, every time I put it down to move clothing on board, it drops back down to power. I always thought Sharp was a good brand name, I was sure fooled!
What am I doing wrong? And how can I correct it.

As I bought the shark s3501a it did not take long before I found out that using it is harder with each movement then it is to get on my knees and scrub my floors by hand!

Fact is: the constant need to pump the mob to clean the floors leaves me at the end of my chore not just exhausted but angry and frustrated that someone invented that ridiculous instrument that is suppose to make cleaning the floors "easier"! Each stroke forward needs within the move at least 4-8 pumping actions, just to keep the steam coming to clean just a small area! This alone takes more time to try to get the steam out of the mob then it does to just clean the floors without it!

Does it make cleaning easier? It does not! It takes hard effort, too much time and energy to clean a floor!

I warn all with no time to waste and (especially) all older people: if you want t make your life easier to clean your floors: stay away from that steam mob! What is so bad about it is, if you do not constantly with every move use that pump action with at least several continuous pumps, you loose steam really fast! To reactivate the steam action you have to pump the steamer at least 5-10 times just to get the steam going again. And: if you do not pump it within one move at least 4-6 times there will not be enough steam to clean even just a small area!

My anger is directed toward mark rosen, a sly fox and "smooth talker"... Who will make it look so easy when in fact it is tiring, exhausting, strenuous, wearing and frustrating!

Careful of this deceiver! He has the spirit of deception and will leave out one vital point in using this model: its harder to use that mob then it is to get on the floor and clean it the "simple" old fashion way!