Ritual
Reviews and Complaints

Great product. Way too expensive. Difficult to talk to anyone.

I feel like my body gets what it supposed to from these vitamins and I don't get sick. I can take with or with out food. The minty taste is pretty appealing. I definitely recommend these

This company has zero *** and they are impossible to reach.
Beware
Very sketchy situation
They say you can change subscriptions on your account page and then it is impossible to find account page

I cannot find info on an account for myself when looking up online. I received the vitamins and was charged but they taste so so bad that I cannot take another one! I want to cancel and get a refund but phone number is bogus. It goes to a machine that tells you go to online! There is no way for me to cancel! I must turn in to dispute the charge!

I signed up for a monthly subscription. On the first month, I received the vitamins. However, for the second and third months, the vitamins never arrived even though my card was charged. I contacted *** support requesting the tracking number as all packages entering my building are signed for and recorded. Ritual was unable to provide a tracking number for either shipment. Each time they said a replacement is on its way. The replacements never arrived either, and also mysteriously had no tracking numbers. What are the odds that 4 separate shipments should go missing? I cancelled my subscription and reported them to my credit card company.

I never received my order I ordered two vitamins with a total of $58.71. It was shipped but after it arrived in Columbus, the tracking fell off and I never received my order. I emailed the company a few times to no avail. There is no phone number to call them.

Incorrect charges and company has no known phone number. I purchased items for sale listed as 40% off on sale. Upon checkout discount was removed. I tried to call and cancel but company does not respond to emails and there is no phone number listed. I wish to cancel my order and warn others

I have repeatedly tried canceling my membership. Several emails with no response. I moved tried changing my address but the vitamins stopped coming Yet my card has been charged all year with no product. No phone number to talk to anyone just email. I have requested my subscription to be cancelled but no response. Card has been charged for $30 for the past 10 months with no product or any response from this awful company

the vitamins never arrived. I was also charged twice for a product that never came. I ordered these vitamins feb 11, 2020. They shipped the same day. They were suppose to arrive feb 17, 2020. The tracking never told me where the package was and i never received them. I emailed a complaint and they said they'd send me a new bottle and give me *** credit. I never got a shipment confirmation. I tried to cancel my subscription with the company but they said my package wouldn't ship, they then charged my debit card on file a 2nd time even though I didn't order another bottle and it wasn't time for the subscription to send a new bottle. I emailed them again and got no reply.

I emailed the company to cancel my overpriced vitamin subscription. They charged my card instead. On Dec 25, I was told my next order would ship, unaware of a monthly plan. I emailed them again to cancel. They billed me a hefty sum for two vitamin bottles! Today, they replied I could cancel online, no apology. They didn't cancel and charged me! It's a scam, I want a refund. The vitamins were average, no better than generic brands.

Money taken out of bank account, NO product was delivered as online agreement states. This was a monthly vitamin subscription. Giving me the runaround I signed up for a monthly vitamin service. Per agreement I agreed to a monthly withdraw from my banking account and they would send vitamins in the mail. I received April shipment, but May shipment has not been delivered, they already withdrew money from my bank account. I received a delivery notice and promptly contacted them via email. I still have not received the product. They first tried to say I needed to make sure my address was correct. I had to show them THEY sent a confirmation that my product was delivered. Then they blamed USPS, citing COVID -19 was the reason. Then they claimed my product was being delivered again..the whole thing is very confusing.

Credit card was charged twice, order not delivered, company has stopped responding to emails requesting update on delivery status I made the mistake of signing up for Ritual vitamins for my pregnancy starting in September and every month since there has been an issue with shipping the product to me in a timely matter. Every month so far the order has been at least a week late, resulting in a lapse of vitamins for several days. This month the order is already a week late and was initially promised a free replacement order to be expedited immediately. My credit card was charged and upon signing into my account, it showed the order was not slated to arrive for another 2 weeks. I contacted *** to inform them of the mistake and asked for a tracking number and an explanation on why my order is not being expedited. I still have not heard a response back. This is extremely rude business practices for pregnant customers who rely on taking prenatal vitamins for their pregnancies. My doctor prescribed me to take a prenatal vitamin every day and recommended Ritual vitamins. I have informed my doctors office of the poor business practices of Ritual so that they do not continue to recommend this company to others. I regret my decision choosing Ritual and am now halfway through my pregnancy am beginning to research other company brands to purchase instead.