Good Chop’s earns a 2.4-star rating from 8 reviews, showing that the majority of customers are somewhat dissatisfied with their meat and seafood subscription service.
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Ridiculous
Your company makes it very difficult to cancel your service. Unless I jump through the proper hoops, you continue to ship no matter what communication you get.
I get an email prior to shipping and say “no”, don’t ship. I get a box two weeks later. I call your number and get disconnected. I call again and am told “too bad, so sad”. Evidently, I had not followed your “proper” procedure.
I am so sorry your company does not understand the word “No”.
I will never recommend your company to anyone!
Recommendation: Forget this website
Delicious, High-Quality Meat and Seafood
As a food enthusiast who values quality, I must say that Good Chop has truly impressed me. The meat and seafood selections are top-notch, and the taste is simply outstanding. I appreciate the company's commitment to responsibly raised and sustainably sourced products. The flexibility in choosing my cuts and delivery schedule adds a personal touch that enhances the overall experience. While there have been occasional hiccups reported by some customers, my personal encounters with Good Chop have been consistently delightful. From the succulent ribeye steaks to the flavorful bacon, every bite has been a testament to the exceptional quality offered by Good Chop. I highly recommend giving them a try for a truly satisfying culinary experience.
i only orderd one and they messed it up
i only orderd one and they messed it up. i said i didnt want the last one and im gonna say it again about the new one. they cant keep track of their stuff.
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Pros
- High-quality, American-sourced meats
- No antibiotics or added hormones
- Flexible subscription plans
- Free shipping on all orders
- Wide variety of meat cuts and types
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Cons
- Premium pricing may deter budget shoppers
- Limited selection compared to larger grocers
- No international shipping options available
- Subscription model not ideal for infrequent buyers
I cancelled my subscribtion the same day I signed up
I cancelled my subscribtion the same day I signed up. The options are very limited. They got my credit card number in order for me to register, but then they used my card to make a purchase and sent me something I didn't order. I got an email saying that I had cancelled my subscribtion right away and they said no to my request to return it and get a refund. I wouldn't advise anyone to try and register. They ship stuff to you without asking first, it's almost like they're robbing you.
Good Chop Complaints 4
911
There’s no way to reach these people. They have no phone number they do not return any phone calls they do not have an email. They do not reply to any emails. They have a message chat, but no one replies in the message chat they stole my money and I’m trying to retrieve it back. They have a whole bunch of food going to address that I have no idea if I don’t even live in a state, please do not deliver the food. Please return my money back.
Please call me please do not messaged me back. That is bad business. My number is [protected] again do not message me call me.
Desired outcome: Money place back on my card that was stolen from this company or this person $108.99. I have no idea how you guys got my information. Please return my money back.
Delivery service
I received my Good Chop purchase this afternoon. It was left at my front door and the carrier knocked once and left. I immediately brought the package in and opened it to find very warm meat packages. They had probably been in a hot truck for at least 8 hours. I’m not complaining about the product, just the carrier that delivered it. Please make sure your product is handled appropriately.
Marian D Thornton
[protected]@gmail.com
Good Chop ain't good at all!
Good Chop ain't good at all! They ain't trustworthy, I'm telling ya. First of all, they make ya give 'em your card info before even lettin' ya pick any meat. That's just plain sneaky, if ya ask me. And then, when ya finally get to choose, they mess up the prices and only let ya order a certain amount. It's like they don't want ya to have a good experience! So, I canceled my account right away. But guess what? They still charged me $99.00 for meat I ain't never wanted. That's downright dirty. I need my money back, and I need it now. Don't go orderin' from these folks. They're nothin' but trouble.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Good Chop Legit?
Good Chop earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Good Chop has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Goodchop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Good Chop have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Good Chop and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Goodchop.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Good Chop.
However ComplaintsBoard has detected that:
- Good Chop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I bought some meats from Good Chop on 7/31/22 at 9:16 PM
I bought some meats from Good Chop on 7/31/22 at 9:16 PM. The cost was $99.00 and I got an email confirmation (Good Shop Subscription). However, I cancelled the order at 10:37 PM, 7/31/22, and received confirmation via email (good chop cancellation). But on 8/9/2022, my credit card was charged $99. So I called ***) (***), and they tell me that my cancellation only cancelled my account, not the order itself. They say that you have to call to cancel the order, and this is in the Terms and Conditions (which I didn't know). The terms and conditions are long and on their website (***). They weren't clear when I made the purchase. Also, the person I spoke with said that I couldn't return the order, even though I didn't request it (see attachment Good Chop Invoice). It seems like Good Chop is tricking people. Usually, you can cancel an order within a certain time, and cancelling one hour later is still prompt. And hiding behind unclear terms and conditions is fraud.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered from on-line [protected]. Was charged for order, but never delivered. Was notified that you don't deliver to Cedarville,Michigan. NO REFUND! 👎 👎 👎 👎 Haven't been able to get thru on phone, e-mail. Now trying this!
They missed the packaging on the lifetime offer and then customer service says they will double ship the offer. Then another customer service they will credit the account. What they don't tell you is any change to the account the lifetime offer is over. They couldn't simply continue the lifetime offer for free on there promotion.
I would like to cancel my service. But cannot log on:
Shonnanissen@gmail.com
[protected]
Please contact me.
About Good Chop
One of the standout features of Good Chop is their commitment to providing fresh, never-frozen meat. Their meats are delivered in insulated packaging to ensure that they arrive at your doorstep as fresh as possible. The company also offers a wide range of meat cuts, including popular cuts like ribeye steak, pork chops, and chicken breasts.
Good Chop’s website is easy to navigate, with a simple layout that ensures customers can find what they need quickly. The site offers product descriptions, cooking tips, and recipe ideas to help customers make the most of their purchase. Additionally, Good Chop offers competitive pricing, making quality meats accessible to everyone.
Overall, Good Chop is an excellent option for anyone who values high-quality meats and wants a reliable and convenient way to purchase them. With their commitment to freshness, wide range of products, and easy-to-navigate website, Good Chop is an excellent choice for foodies, home cooks, and meat enthusiasts alike.
Here is the guide on how to file a complaint or review about Good Chop on ComplaintsBoard.com:
1. Log in or create an account:
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Good Chop in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention any relevant transactions with the company.
- Describe the nature of the issue.
- Include steps taken to resolve the issue and the company's response.
- Explain the personal impact of the issue.
5. Attaching supporting documents:
- Remember to attach any additional supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
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8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
This guide is designed to help you effectively file a complaint or review about Good Chop on ComplaintsBoard.com.
Overview of Good Chop complaint handling
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Good Chop Contacts
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Good Chop phone numbers+1 (929) 203-4850+1 (929) 203-4850Click up if you have successfully reached Good Chop by calling +1 (929) 203-4850 phone number 16 16 users reported that they have successfully reached Good Chop by calling +1 (929) 203-4850 phone number Click down if you have unsuccessfully reached Good Chop by calling +1 (929) 203-4850 phone number 7 7 users reported that they have UNsuccessfully reached Good Chop by calling +1 (929) 203-4850 phone number
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Good Chop address79 Madison Ave Fl 8, New York, New York, 10016-7810, United States
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Good Chop social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 12, 2024
Most discussed Good Chop complaints
I bought some meats from Good Chop on 7/31/22 at 9:16 PMRecent comments about Good Chop company
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