Ritz Crackers’s earns a 1.0-star rating from 410 reviews, showing that the majority of snack enthusiasts are dissatisfied with their flavor and quality.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Product did not meet expected quality
Jan 2, 2022 — present
Ritz crackers /hint of salt
The majority of crackers crumbled as soon as you touched them. The tops broke off in many pieces. When I prepared snacks with ritz crackers being the base, they looked like someone took a bit or a mouse ate around the top edges. I do not have mice. Most of the guys said I think you got old crackers.
Code [protected].
Date 24may22az210 — 2 — 2119
I have eaten ritz crackers for many years. Just disappointed and a little embarrased.
Ritz everything crackers
Hello I bought Ritz everything crackers. When I opened the packages the crackers crumbled in small pieces. Was going to serve to company. I would like a rebate. Thank you jackie charnay 229 pine hov circleApt. B1 greenacrss fl 33463.
Ritz Crackers (regular)
I purchased 2 boxes (13.7 oz. each) of "the original" Ritz crackers 12/15/2021. Upon opening, I discovered that none of the crackers in the boxes has any salt on top. While they are not spoiled, etc., they certainly don't taste like I expect them to. Best when used by:
Box #1: 09MAR22AZ110-1 0740
Box #2: 09MAR22AZ110-4 0746
Please send a refund or coupons for free boxes.
Sarah Lowe
6993 Degood Rd.
Ostrander, OH 43061
Desired outcome: refund or replacement
Ritz crackers.
Ur crackers fall apart super easy.. I been eating ritz my whole life in 40yrs old! What are y guys doing with the crackers now that are making them so brittle?
Desired outcome: Some ritz crackers that don’t fall apart
Stop supporting foster parents
I just read how ritz crackers promotes foster parents how can you support this organization when you hear of more bad things about foster parents then good my five children were abused by foster parents the agency that hired these foster parents did nothing social workers did nothing the san bernardino sheriff did nothing after hearing my children's abuse by foster parents my children were moved to another foster home where my ten month old son was killed no one held accountable there is so many cases you hear about this broken system the social workers defend the foster parents so they get away for the crimes committed against children if foster parents love these kids they wouldn't kick them out once they turn 18 yrs old to end up homeless and on drugs in and out of prison if they really loved them and really cared for them they would do it out of love but there true love is motivated by the money they make of each kid they get and with the help of social workers and the hub they can put children on medication and recieve more money stop your support of foster care system how can you not know of the evil dcfs and foster parents do to innocent children all for the money they all get paid to traffic children help stop the abuse my children are still being abuse by foster parents and social workers don't care after what my kids been through and continue to go through so please don't participate in supporting this abuse help expose the darkness to make more people aware.
Free coupons
Every box I have bought over the past several months had their contents just fall apart. I end up throwing half of them away. Please go back to your old recipe. I would appreciate a couple of coupons to replace the ones I had to throw away. I enjoy the flavor, but come on - lets' get it right and have a sleeve that can be enjoyed with toppings instead of having most of the crackers end up in the waste heap.
For someone with a peanut allergy, this could be deadly
We purchased three boxes of Ritz crackers for the holidays. I opened a new box of Ritz crackers (attached is pic of lot number on box), and there appears to be peanut butter down the side of the crackers (picture attached).
For someone with a peanut allergy, this could be deadly. I would hope that, at a minimum, you would address the manufacture and quality control error that caused this to occur and replace the product that we purchased.
Thank you
Joan Dalton
Ritz crackers family pack
I purchased a Family Pack of Ritz Crackers from the local Walmart. None of the packages inside the box were sealed along the sides (only on each end). The crackers were edible, but soft like a cookie rather than a cracker.
Desired outcome: Refund or coupon t cover cost.
Ritz crackers
In have for recent 3-4 Months have a problem with crackers crumbling when opening. I use at least a box a week. I have enjoyed them all my life and even give them to my dog as a treat. Please correct this before I need to change to another cracker. Below you will see the latest batch number 05jun22az310-1 0115
Desired outcome: Product fixed and coupon to cover some loss would be nice
Ritz crackers garlic butter
Crumble instantly. Cannot spread without crumbling. Unusual outcome for Ritz Cracker as we have purchased very good ones for years.
Desired outcome: Make in USA
What appears to be peanut butter on inside of wrapper on unopened stacks of ritz crackers!
We purchased an 18 stack box of Ritz crackers at Rome, Ga. Sams Club. we consumed about 6 or 8 packs. the two I got out of the box today had what looks like and smells like peanut butter on them. I discovered the first one after I opened it. the peanut butter was on the outside edge of the crackers, not on every cracker but scattered through the stack. Have one unopened stack that has peanut butter inside the wrapper. I checked stacks left in the box, did not see anymore. Are these Crackers safe to eat? How did peanut butter get inside the wrapper? The only number I can find on the box is the bar code on the box. ([protected])
Desired outcome: replace the crackers and tell me how they got peanut butter in side the packaging. Also give me a reason not to put pictures on FB!!!
Ritz crackers with cheese
I just opened a pack a ritz cracers filled with cheese and this was on my cracker. It's so digusting. It looks like some had chew on and spit it out on some dropped on my cracker.
Desired outcome: REFUND
updated pic
Ritz crackers the original
the whole box of crackers crumbled when I opened each individual pack it was a box with the small packs upc [protected]. I would like a refund. ASAP. [protected]@aol.com. I do have pictures but they are on my phone.
Desired outcome: refund
Ritz snowflake crackers
05May22AA209 17:44 upc [protected] Ritz snow flake crackers sleeves were not sealed inside box 3 of 4 were open and stale.
Luckily I only bought the one box. Nice to have a design on the sleeves, but make sure they seal up.
Desired outcome: coupon for new box
Ritz savoury crackers
I am complaining about the box of ritz biscuits I bought from tesco.
My family and I sat down to eat the ritz biscuits with a cup of tea and while talking and eating through most of the pack, my son to his surprise held a biscuit in his hand which seemed to have green mould on it. Goodness knows how many we ate with the mould on before we released. Attached find a picture of one of the biscuits with a receipt and the barcode from the box.
Pls reply to my email below
[protected]@hotmail.co.uk
An early reply would be appreciated.
Thanks
Regards
Sophia khan
Desired outcome: an explanation an apology and a refund please . thank you
Ritz toasted chips
I bought a pack of Ritz toasted chips last week Friday (12/11/21) in a grocery in Trinidad and opened it today 15/11/2021. It is supposed to be sour cream and onion flavour but the entire pack is void of flavour. There isn't even any salt or anything. It's just the raw chip and I am disappointed.
I would like a refund or replacement of the product please and thank you.
Desired outcome: Refund or replacement of the product
I had the same experience. There was a hint of seasoning, but not enough to really get the flavor. They were also overcooked and a darker brown like the originals color, not the lightly toasted color that I know they should be. I have been buying these for years, so I know how they should look and taste.
Multigrain chips
I can't find Ritz Chips, Multigrain in any stores in Dunnellon, FL. I checked areas where they can be found but was told they are not in this area, but I had been buying them for months in Dunnellon.
The stores have all the other flavored chips but no Multigrain. I don't understand why all others are available!
I would love to see the multigrain chips return to my store shelves!
Desired outcome: I would love to buy them again!
Ritz crackers with what looks like something chewed hole in
I bought a box of your individual packages of crackers. I ate 1 package but when I started to eat the second package something has started by chewing a hole in the other end and eating the crackers. We have never had any critters in our house for over 30 years and nothing shows this problem.
Desired outcome: please replace the box and then some.
2 boxes had stale or very soft crackers
Ritz has been our cracker of choice for many years. However, recently 2 boxes had stale or very soft crackers. The last box had 2 stacks that appeared to not have glued at the bottom. All the others appeared to be fine from the outside. Both boxes were well within the expiration date. The last box number is
15DEC21AZ310-1 0317. This is so disappointing. Thank you!
[protected]@charter.net
Original ritz crackers
Hello, my name is Cindi. I bought a box of your original Ritz crackers yesterday. Tonight I opened a pack with I found peanut butter on some. And that is unusual. Because if I wanted peanut butter, I would have bought peanut butter. Thank god, my future husband didn't eat any. Because he has alleges toward peanuts. Nabisco needs to watch what they're doing. That could kill someone who can't eat peanuts. Please be careful and have your workers to be careful with the product. I will send pictures of the crackers if you like. Thank you
Ritz Crackers Reviews 0
If you represent Ritz Crackers, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint submission form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Ritz Crackers. Make it specific and clear, such as "Package Sealed but Ritz Crackers Inside Were Stale."
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Include key areas such as:
- The specific product or service from Ritz Crackers that led to the complaint.
- Any relevant dates and locations related to your experience.
- The nature of the issue, whether it's about product quality, packaging, customer service, or any other concern.
- Describe any transactions, including purchase details and receipts if available.
- Detail the steps you have taken to resolve the issue, including any communication with Ritz Crackers customer service.
- Explain how this issue has personally affected you, whether it's through inconvenience, financial loss, or disappointment.
5. Attaching supporting documents: Attach any relevant documents such as receipts, photos, or correspondence that can support your complaint. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Ritz Crackers. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, an exchange, or another form of compensation.
7. Review before submission: Review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Ritz Crackers.
Overview of Ritz Crackers complaint handling
-
Ritz Crackers Contacts
-
Ritz Crackers phone numbers+1 (855) 535-5648+1 (855) 535-5648Click up if you have successfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number 0 0 users reported that they have successfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number Click down if you have unsuccessfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number 0 0 users reported that they have UNsuccessfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number
-
Ritz Crackers address100 Deforest Ave, East Hanover, New Jersey, 07936, United States
-
Ritz Crackers social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 16, 2024
- View all Ritz Crackers contacts
Most discussed Ritz Crackers complaints
Crackers broken iiin boxRecent comments about Ritz Crackers company
20 packsOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.