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Ritz Crackers
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Ritz Crackers Complaints 403

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K
4:43 am EDT

Ritz Crackers Ritz toasted chips

Purchased a bag of sour cream and onion ritz chips that had no seasoning. Basically plain. Today at Meijer on 8/20/2021. . Bar code [protected] 1. Exp 17 Apr 2022 xez22s2 18:45.

Desired outcome: Replace bag

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J
8:42 pm EDT

Ritz Crackers Ritz fresh stacks

There are black spots/ specks all over the crackers. I eat this brand of crackers almost daily and I have never seen spots on them before. I do not trust this large pkg of them and will not eat them. The code on the box is as follows: 11Dec21MM209A 14 42

Desired outcome: Replacement or $ back

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J
2:09 pm EDT

Ritz Crackers Ritz. Hint of salt

The crackers are crumbling and I can't add any peanut butter or cheese to them. The crackers seem to be to thin and stale. They have very little taste also. What happened to the quality of this product?

Desired outcome: I want a coupon to get a new box or a refund 3.99

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L
11:01 pm EDT

Ritz Crackers No seasoning powder

I purchesed two bags of the Sour cream and onion ritz toasted chips.. Neither bag had any seasonings.

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K
8:19 pm EDT
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Ritz Crackers Packaging

I have been purchasing Ritz crackers for the last 30 years and I have been increasingly disappointed in the quality control. Crackers are consistently broken and very crumbly. The last box I purchased made me finely speak out. I purchased a family sized box and many of the individual packets are not sealed. In this day and age there is no way I feel comfortable consuming these crackers. It appears that quality control has been neglected. I feel with the price of food it will be necessary to choose a product that is of higher quality. It disappoints me to choose a different brand so felt it necessary to discuss what I am finding in a box of Ritz. Hopefully, you will be able to correct the short comings and make Ritz the high quality crackers it use to be.

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J
4:03 pm EDT

Ritz Crackers Ritz crackers

I purchase a box of Ritz crackers July 21 at Robins AFB commissary in Warner Robins, GA. When I opened the sealed box I found an opened package of crackers and several were missing. I can't understand how this happened, maybe you can explain. I would appreciate a refund for what I paid for them $1.99. Thank you
Joy Queen
188 Graham Woods Dr
Gray, GA
[protected]@att.net

Desired outcome: refund

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J
7:37 am EDT

Ritz Crackers The box of 18 rolls original there is no salt.

I bought a box of 18 rolls in BJ's store I bought the original and they are horrible there is NO salt at all. When I looked at the box it says made in Mexico. How can that be when I live in USA and reside in Bronx NY. I can't believe this when Nabisco is here in NJ. I would like a complete box of 18 rolls salted. Also I hear Nabisco is closing it's warehouse, I want to know why I have crackers made in Mexico when I live in New York.

Desired outcome: A Box of 18 rolls salted.

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J
9:20 am EDT

Ritz Crackers Ritz toasted chips sour cream and onion

I bought several bags of family size Ritz Toasted Chips Sour Cream and Onion. There was NO seasoning on the chips.

Desired outcome: Refund

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G
12:52 pm EDT

Ritz Crackers Cheese crispers cheddar

A number of years ago I worked as a NABISCO salesman during the launch of Cheese Tidd Bits. It was an excellent product and went up against Cheez-its successfully. The crackers maintained their shape during shipment and tasted much better than the crackers that were flat.

The replacement product, Cheese Crispers, arrive with broken chips and are much less desirable than Tidd Bits. I believe a mistake has been made in discontinuing Tidd Bits.

My children "cut their teeth", literally, on Oreos and remain loyal to the NASBISCO brand as grandparents! Please, bring back Tidd Bits!

An 83 year old Great Grand Grandfather and former NABISCO "CRACKER-STACKER" would much appreciate it!

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L
2:32 pm EDT

Ritz Crackers Strange black object found in ritz crackers

While consuming some ritz crackers I was disgusted by some very strange objects inside of my crackers. This was very shocking and disappointing because I enjoyed ritz crackers weekly prior to this. Please see the photo attached for proof.

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C
6:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ritz Crackers Crisp & thins

I got the sour cream and onion crisp and thin's which are amazing except there is no sour cream and onion they're just plain. Kind of disappointing because I was really looking forward to the sour cream flavor lol

Desired outcome: A new bag

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P
1:45 am EST

Ritz Crackers Original ritz crackers

I am not sure what you have changed, but for the last year or so, these crackers just crumble. They are so bad you cannot even pick one up with out it breaking.

I have always loved Ritz crackers but may have to stop buying them if you don't make a change.

Thanks for listening!

Desired outcome: Go back to old way of producing

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V
6:41 pm EDT

Ritz Crackers Ritz crackers

These crackers are inedible. You can't bite into them because they crumble immediately. They crumble in your hand as you pick them out of the sleeve

Desired outcome: I wish to get a full refund for the box

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B
4:07 pm EDT
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Ritz Crackers Please bring back the original crackers!

I am a long time purchasers of ritz crackers the last two boxes of the the crackers break, I noticed that the following problems;
Used a butter knife to spread cream Cheese they break apart easily,
They are not as fresh as they used to be in the box
They are not as thick as they used to be
Making it impossible to spread anything on the cracker without it falling apart!

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S
3:29 pm EDT
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Ritz Crackers Refund and an answer as to how this happened.

The second sleeve of crackers from a new box has peanut butter smeared on the crackers in the sealed package. They were bought at wal mart in searcy ar 72143. I don't know wheather theyre safe to eat or not. I wonder if this means they were packaged on a dirty line or a worker not changing gloves. I see a comment where someone in ky had the same problem. This should be looked into and resolved.

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A'miyah
St clair shores, US
Aug 16, 2021 3:58 pm EDT

I brought a box of ritz crackers first sleeve was alright second sleeve had what looked peanutbutter on half of the crackers what happened so I disposed of the remaining crackers. would like to know what happened are there more boxes out there where they safe too eat thanks

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J
9:31 pm EDT

Ritz Crackers Family size snack crackers

the unopened individual packs of crackers have peanut butter on the outside of the crackers, We bought the crackers at the Walmart in Russellville, Ky. When we opened the box of crackers and started to eat them, I noticed the peanut butter on some of the crackers in the individual packs, about half way in the packs.. Refund, recall? I took a picture. Also, I still have the box of, what is left of the crackers. There is proof on my Walmart account that I bought them there.

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K
8:30 pm EDT

Ritz Crackers Toasted chips

The last 4 bags of toasted chips I've purchased are absolutely horrible! I've loved these since they 1st appeared on the market, except the last 4 or 5 bags. I feel like I'm eating the package! No flavor! None at all! At least saltines have salt on them! Please tell me you will rectify this problem! I've been enjoying your products for years, they've always been top notch. If toasted chips arent fixed, I'll probably quit eating all Ritz products!

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Wanda Faye Pierce
Mount Ida, US
Jul 06, 2021 5:53 pm EDT

I tasted your product of Toasted Chips from a friend and purchased a 8.1 oz of Veggies flavored 3 days ago. Started eating a few chips and found a discussing thick chip, too hard to bite. Then a few chips later another one. Nearly broke my tooth on them.

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H
9:59 pm EDT
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Ritz Crackers Crisp & thins salt & vinegar

I am writing to make you aware of what I found in the bag of Ritz crackers that I was eating from at the time. I honestly don't know what it is but I do know that it did not belong in the bag of crackers. It was very upsetting and sickening. I think it's important that you see it for yourself so I've attached a picture along with the UPC of the bag it came from.

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T
2:13 pm EDT

Ritz Crackers The everything ritz crackers

Hi, I'm writing to complain about the everything ritz crackers. First of all I would like to say that I love ritz crackers. I've been eating them for years. I actually loved the everything ritz crackers too but my only complaint is that I was very disappointed about the way they held together. I bought these crackers to eat with my dip but I couldn't enjoy them because most of them were crumbling as I was taking them out of the package. I just had to write because this really shocked me. Ritz crackers has always been of good quality. Anyway I was really let down this time. I still can't believe it. Just sharing my experience. Take Care and have a great day. Thanks for giving me this opportunity.

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B
1:37 pm EDT

Ritz Crackers Ritz toasted chips sour cream & onion

I purchased 4 bags of the Ritz toasted chips sour cream and onion flavor from Walmart in Green Bay and the bags did not have any sour cream and onion flavor to the chips... They had no flavor and were plain. Since all of the bags I purchased had no flavor added to them I am assuming that there was an issue with the full run. The UPC number for the bags I purchased is: [protected]

Desired outcome: Replace the bags I purchased

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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint submission form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Ritz Crackers. Make it specific and clear, such as "Package Sealed but Ritz Crackers Inside Were Stale."

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Include key areas such as:

  • The specific product or service from Ritz Crackers that led to the complaint.
  • Any relevant dates and locations related to your experience.
  • The nature of the issue, whether it's about product quality, packaging, customer service, or any other concern.
  • Describe any transactions, including purchase details and receipts if available.
  • Detail the steps you have taken to resolve the issue, including any communication with Ritz Crackers customer service.
  • Explain how this issue has personally affected you, whether it's through inconvenience, financial loss, or disappointment.

5. Attaching supporting documents: Attach any relevant documents such as receipts, photos, or correspondence that can support your complaint. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Ritz Crackers. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, an exchange, or another form of compensation.

7. Review before submission: Review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Ritz Crackers.

Overview of Ritz Crackers complaint handling

Ritz Crackers reviews first appeared on Complaints Board on Mar 21, 2012. The latest review 20 packs was posted on Nov 3, 2024. Ritz Crackers has an average consumer rating of 1 stars from 406 reviews. Ritz Crackers has resolved 0 complaints.
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  1. Ritz Crackers Contacts

  2. Ritz Crackers phone numbers
    +1 (855) 535-5648
    +1 (855) 535-5648
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  3. Ritz Crackers address
    100 Deforest Ave, East Hanover, New Jersey, 07936, United States
  4. Ritz Crackers social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024
Ritz Crackers Category
Ritz Crackers is ranked 18 among 22 companies in the Snack Foods category

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