Ritz Crackers’s earns a 1.0-star rating from 410 reviews, showing that the majority of snack enthusiasts are dissatisfied with their flavor and quality.
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Ritz
I'm writing to you because we bought a box of Ritz my husband went to eat a sleevé of them and something was all over them kinda looks like peanut butter but wasn't gonna eat them to find out thank the Lord he doesn't have a peanut allergy . Some people would contact a lawyer or health dept
I am bringing to your attention the chips in the three bags I bought at the same time from California market place in California KY
All three bags were plain was supposed to be sour cream and onion chips the on all three bags the numbers by the scan bar were [protected] there is also letters and numbers above on the bag but can't read them they are smeared on one bag that I can read is 27mar2022xez22s2 15 14 and
_ma2022xez22s3 and the last one I can't read at all I did bring it to the stores attention also and they did nothing said they just sell them they don't make them
Desired outcome: Would like the right chips in my bags kids were very upset
Roasted vegetable
Your roasted vegetable crackers have been one of my favorites for some time. The last 2 boxes of crackers I purchased were terribly broken and crumbled to the point I could not eat them. I thought I should let you know the dates on the packages I had bought in case it would help find the cause. Expiration date is 23Oct21 MM2 09B 17 44.
If I purchase another box and the crackers are the same I will not buy this product again.
Thank you in advance for your concern.
Desired outcome: Improved product.
Terrible flavor
My husband absolutely loves your cheesy baked crackers, so I bought the BBQ and the Tabasco and he only ate a few. These new products are in our opinion not up to the Ritz standards.
Can I get a couple of coupons for 2 free bags to offset this bad experience. I'm submitting a photo of a bag with chips, usually there would be nothing left.
Thank you
Pamela Leuck
Desired outcome: 2 coupons for replacement bags of cheddar chips.
Ritz toasted chips
Purchased a bag of sour cream and onion ritz chips that had no seasoning. Basically plain. Today at Meijer on 8/20/2021. . Bar code [protected] 1. Exp 17 Apr 2022 xez22s2 18:45.
Desired outcome: Replace bag
Ritz fresh stacks
There are black spots/ specks all over the crackers. I eat this brand of crackers almost daily and I have never seen spots on them before. I do not trust this large pkg of them and will not eat them. The code on the box is as follows: 11Dec21MM209A 14 42
Desired outcome: Replacement or $ back
Ritz. Hint of salt
The crackers are crumbling and I can't add any peanut butter or cheese to them. The crackers seem to be to thin and stale. They have very little taste also. What happened to the quality of this product?
Desired outcome: I want a coupon to get a new box or a refund 3.99
No seasoning powder
I purchesed two bags of the Sour cream and onion ritz toasted chips.. Neither bag had any seasonings.
Packaging
I have been purchasing Ritz crackers for the last 30 years and I have been increasingly disappointed in the quality control. Crackers are consistently broken and very crumbly. The last box I purchased made me finely speak out. I purchased a family sized box and many of the individual packets are not sealed. In this day and age there is no way I feel comfortable consuming these crackers. It appears that quality control has been neglected. I feel with the price of food it will be necessary to choose a product that is of higher quality. It disappoints me to choose a different brand so felt it necessary to discuss what I am finding in a box of Ritz. Hopefully, you will be able to correct the short comings and make Ritz the high quality crackers it use to be.
Ritz crackers
I purchase a box of Ritz crackers July 21 at Robins AFB commissary in Warner Robins, GA. When I opened the sealed box I found an opened package of crackers and several were missing. I can't understand how this happened, maybe you can explain. I would appreciate a refund for what I paid for them $1.99. Thank you
Joy Queen
188 Graham Woods Dr
Gray, GA
[protected]@att.net
Desired outcome: refund
The box of 18 rolls original there is no salt.
I bought a box of 18 rolls in BJ's store I bought the original and they are horrible there is NO salt at all. When I looked at the box it says made in Mexico. How can that be when I live in USA and reside in Bronx NY. I can't believe this when Nabisco is here in NJ. I would like a complete box of 18 rolls salted. Also I hear Nabisco is closing it's warehouse, I want to know why I have crackers made in Mexico when I live in New York.
Desired outcome: A Box of 18 rolls salted.
Ritz toasted chips sour cream and onion
I bought several bags of family size Ritz Toasted Chips Sour Cream and Onion. There was NO seasoning on the chips.
Desired outcome: Refund
Cheese crispers cheddar
A number of years ago I worked as a NABISCO salesman during the launch of Cheese Tidd Bits. It was an excellent product and went up against Cheez-its successfully. The crackers maintained their shape during shipment and tasted much better than the crackers that were flat.
The replacement product, Cheese Crispers, arrive with broken chips and are much less desirable than Tidd Bits. I believe a mistake has been made in discontinuing Tidd Bits.
My children "cut their teeth", literally, on Oreos and remain loyal to the NASBISCO brand as grandparents! Please, bring back Tidd Bits!
An 83 year old Great Grand Grandfather and former NABISCO "CRACKER-STACKER" would much appreciate it!
Strange black object found in ritz crackers
While consuming some ritz crackers I was disgusted by some very strange objects inside of my crackers. This was very shocking and disappointing because I enjoyed ritz crackers weekly prior to this. Please see the photo attached for proof.
Crisp & thins
I got the sour cream and onion crisp and thin's which are amazing except there is no sour cream and onion they're just plain. Kind of disappointing because I was really looking forward to the sour cream flavor lol
Desired outcome: A new bag
Original ritz crackers
I am not sure what you have changed, but for the last year or so, these crackers just crumble. They are so bad you cannot even pick one up with out it breaking.
I have always loved Ritz crackers but may have to stop buying them if you don't make a change.
Thanks for listening!
Desired outcome: Go back to old way of producing
Ritz crackers
These crackers are inedible. You can't bite into them because they crumble immediately. They crumble in your hand as you pick them out of the sleeve
Desired outcome: I wish to get a full refund for the box
Please bring back the original crackers!
I am a long time purchasers of ritz crackers the last two boxes of the the crackers break, I noticed that the following problems;
Used a butter knife to spread cream Cheese they break apart easily,
They are not as fresh as they used to be in the box
They are not as thick as they used to be
Making it impossible to spread anything on the cracker without it falling apart!
Refund and an answer as to how this happened.
The second sleeve of crackers from a new box has peanut butter smeared on the crackers in the sealed package. They were bought at wal mart in searcy ar 72143. I don't know wheather theyre safe to eat or not. I wonder if this means they were packaged on a dirty line or a worker not changing gloves. I see a comment where someone in ky had the same problem. This should be looked into and resolved.
I brought a box of ritz crackers first sleeve was alright second sleeve had what looked peanutbutter on half of the crackers what happened so I disposed of the remaining crackers. would like to know what happened are there more boxes out there where they safe too eat thanks
Family size snack crackers
the unopened individual packs of crackers have peanut butter on the outside of the crackers, We bought the crackers at the Walmart in Russellville, Ky. When we opened the box of crackers and started to eat them, I noticed the peanut butter on some of the crackers in the individual packs, about half way in the packs.. Refund, recall? I took a picture. Also, I still have the box of, what is left of the crackers. There is proof on my Walmart account that I bought them there.
Ritz Crackers Reviews 0
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Overview of Ritz Crackers complaint handling
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Ritz Crackers Contacts
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Ritz Crackers phone numbers+1 (855) 535-5648+1 (855) 535-5648Click up if you have successfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number 0 0 users reported that they have successfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number Click down if you have unsuccessfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number 0 0 users reported that they have UNsuccessfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number
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Ritz Crackers address100 Deforest Ave, East Hanover, New Jersey, 07936, United States
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