Ritz Crackers
Reviews and Complaints

My husband absolutely loves your cheesy baked crackers, so I bought the BBQ and the Tabasco and he only ate a few. These new products are in our opinion not up to the Ritz standards.
Can I get a couple of coupons for 2 free bags to offset this bad experience. I'm submitting a photo of a bag with chips, usually there would be nothing left.
Thank you
Pamela Leuck

Purchased a bag of sour cream and onion ritz chips that had no seasoning. Basically plain. Today at Meijer on 8/20/2021. . Bar code [protected] 1. Exp 17 Apr 2022 xez22s2 18:45.

There are black spots/ specks all over the crackers. I eat this brand of crackers almost daily and I have never seen spots on them before. I do not trust this large pkg of them and will not eat them. The code on the box is as follows: 11Dec21MM209A 14 42

The crackers are crumbling and I can't add any peanut butter or cheese to them. The crackers seem to be to thin and stale. They have very little taste also. What happened to the quality of this product?

I purchesed two bags of the Sour cream and onion ritz toasted chips.. Neither bag had any seasonings.

I have been purchasing Ritz crackers for the last 30 years and I have been increasingly disappointed in the quality control. Crackers are consistently broken and very crumbly. The last box I purchased made me finely speak out. I purchased a family sized box and many of the individual packets are not sealed. In this day and age there is no way I feel comfortable consuming these crackers. It appears that quality control has been neglected. I feel with the price of food it will be necessary to choose a product that is of higher quality. It disappoints me to choose a different brand so felt it necessary to discuss what I am finding in a box of Ritz. Hopefully, you will be able to correct the short comings and make Ritz the high quality crackers it use to be.

I purchase a box of Ritz crackers July 21 at Robins AFB commissary in Warner Robins, GA. When I opened the sealed box I found an opened package of crackers and several were missing. I can't understand how this happened, maybe you can explain. I would appreciate a refund for what I paid for them $1.99. Thank you
Joy Queen
188 Graham Woods Dr
Gray, GA
[protected]@att.net

I bought a box of 18 rolls in BJ's store I bought the original and they are horrible there is NO salt at all. When I looked at the box it says made in Mexico. How can that be when I live in USA and reside in Bronx NY. I can't believe this when Nabisco is here in NJ. I would like a complete box of 18 rolls salted. Also I hear Nabisco is closing it's warehouse, I want to know why I have crackers made in Mexico when I live in New York.

I bought several bags of family size Ritz Toasted Chips Sour Cream and Onion. There was NO seasoning on the chips.

A number of years ago I worked as a NABISCO salesman during the launch of Cheese Tidd Bits. It was an excellent product and went up against Cheez-its successfully. The crackers maintained their shape during shipment and tasted much better than the crackers that were flat.

The replacement product, Cheese Crispers, arrive with broken chips and are much less desirable than Tidd Bits. I believe a mistake has been made in discontinuing Tidd Bits.

My children "cut their teeth", literally, on Oreos and remain loyal to the NASBISCO brand as grandparents! Please, bring back Tidd Bits!

An 83 year old Great Grand Grandfather and former NABISCO "CRACKER-STACKER" would much appreciate it!

While consuming some ritz crackers I was disgusted by some very strange objects inside of my crackers. This was very shocking and disappointing because I enjoyed ritz crackers weekly prior to this. Please see the photo attached for proof.

I got the sour cream and onion crisp and thin's which are amazing except there is no sour cream and onion they're just plain. Kind of disappointing because I was really looking forward to the sour cream flavor lol

I am not sure what you have changed, but for the last year or so, these crackers just crumble. They are so bad you cannot even pick one up with out it breaking.

I have always loved Ritz crackers but may have to stop buying them if you don't make a change.

Thanks for listening!

These crackers are inedible. You can't bite into them because they crumble immediately. They crumble in your hand as you pick them out of the sleeve

I am a long time purchasers of ritz crackers the last two boxes of the the crackers break, I noticed that the following problems;
Used a butter knife to spread cream Cheese they break apart easily,
They are not as fresh as they used to be in the box
They are not as thick as they used to be
Making it impossible to spread anything on the cracker without it falling apart!

The second sleeve of crackers from a new box has peanut butter smeared on the crackers in the sealed package. They were bought at wal mart in searcy ar 72143. I don't know wheather theyre safe to eat or not. I wonder if this means they were packaged on a dirty line or a worker not changing gloves. I see a comment where someone in ky had the same problem. This should be looked into and resolved.

the unopened individual packs of crackers have peanut butter on the outside of the crackers, We bought the crackers at the Walmart in Russellville, Ky. When we opened the box of crackers and started to eat them, I noticed the peanut butter on some of the crackers in the individual packs, about half way in the packs.. Refund, recall? I took a picture. Also, I still have the box of, what is left of the crackers. There is proof on my Walmart account that I bought them there.

The last 4 bags of toasted chips I've purchased are absolutely horrible! I've loved these since they 1st appeared on the market, except the last 4 or 5 bags. I feel like I'm eating the package! No flavor! None at all! At least saltines have salt on them! Please tell me you will rectify this problem! I've been enjoying your products for years, they've always been top notch. If toasted chips arent fixed, I'll probably quit eating all Ritz products!

I am writing to make you aware of what I found in the bag of Ritz crackers that I was eating from at the time. I honestly don't know what it is but I do know that it did not belong in the bag of crackers. It was very upsetting and sickening. I think it's important that you see it for yourself so I've attached a picture along with the UPC of the bag it came from.

Hi, I'm writing to complain about the everything ritz crackers. First of all I would like to say that I love ritz crackers. I've been eating them for years. I actually loved the everything ritz crackers too but my only complaint is that I was very disappointed about the way they held together. I bought these crackers to eat with my dip but I couldn't enjoy them because most of them were crumbling as I was taking them out of the package. I just had to write because this really shocked me. Ritz crackers has always been of good quality. Anyway I was really let down this time. I still can't believe it. Just sharing my experience. Take Care and have a great day. Thanks for giving me this opportunity.