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Ritz Crackers
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1.0 388 Reviews 386 Complaints
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Ritz Crackers complaints 386

ComplaintsBoard
D
1:52 pm EST
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Ritz Crackers I am not happy

One sleeve in a box of ritz crackers contained crackers with peanut butter spread along the sides of crackers, see attached pictures. I ate crackers from the other sleeves and have been feeling nauseous the last couple of days. I am not happy. I am particularly concerned that the sleeve was fully sealed. I would like an explanation. I am concerned some chemical was present in the others and is affecting me.

Desired outcome: Refund

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3:08 pm EST

Ritz Crackers Unacceptable ad

With the high quality of your products, what possessed your company to feel the need to represent yourselves in such a low level. The homosexual commercial ad is unacceptable by 98% of your customers as compared to 2% who approve and yet will have virtually no effect on sales of your products. I am so very disappointed that your marketing department is this limited in promotional ideas. Purchasing any future products will be none to limited. Please reconsider airing such advertising. Thank you.

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H.g.
, US
Dec 27, 2020 9:28 pm EST

Discusting commercial! Sick adds. They have laid off how many employees in Chicago? Now they have forever lost more customers.

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Hannah3e
Chickamauga, US
Dec 26, 2020 9:30 pm EST

I have the same complaint! I will not be purchasing Ritz while commercials like this is on the air.

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B
3:28 pm EST

Ritz Crackers Toasted chips

I have been eating Ritz crackers for many years. Started eating toasted chips and really like them I would buy four bags every time I went to the store. Told my sister about them she bought a bag and told me they were burnt. Then I started getting them burnt too. They are really getting darker every time I buy them. It changes the taste completely. Thought I would let you know. I would eat them every night before I went to bed. I live in Ohio. Thank you

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11:34 am EST
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Ritz Crackers Bad commercial

I will never buy your product again, that commercial is horrid. Im sitting in my own house watching my TV and you sick [censored] show a man putting on lipstick and hugging on another man with [censored] dancing in the background. [censored] off you perverts kids are watching that [censored] your spewing from your [censored]. You went from Andy Griffith to this, why! I will eat dog[censored] before I eat you [censored] crackers.

[censored] you very much
Michael Gledhill
[protected]

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Cattt
Bumpass, US
Dec 09, 2020 2:33 pm EST
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I totally agree. Just sent my own thoughts on THAT commercial and the other disgusting commercials like it. The indoctrination thru TV, MEDIA, SCHOOLS is just insanity. Especially from SCHOOLS. Drag queen story hour in NY. How to be trans sexual how to masterbate and BS like that. Twisted FREAKS.

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vanferrian
Rogers, US
Dec 07, 2020 5:25 pm EST

I agree with the general feeling that this is a bad commercial. Can't Ritz come up with a better way to show inclusion and family love without presenting their product with blatant sexuality? Why does that need to be displayed in the ad? They are not selling birth control or std drugs.
Ritz, your ad agency needs to dig a little deep to find some creativity to promote your product without having to result to using the easy way of displaying sex to sell.

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B
12:54 am EDT

Ritz Crackers Ritz crackers

One roll of crackers has peanut butter all inside. So weird. I don't mind peanut butter but I threw it away just in case. I would hate for someone who is allergic to have a bad reaction since these are supposed to just be plain crackers.

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10:43 pm EST
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Ritz Crackers Bits cheese

I just bought a box of cheese ritz bits today. Im currently eating them and its no cheese. Barely. They are basically little tiny crackers. They are not sticking together with cheese. I have to literally pick them out individually just to get one that does have cheese between the too. I been eating these for years and love them. Please fix this something isnt right machine isnt working right or something. Please

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Myla Myla
, US
Sep 14, 2021 4:41 pm EDT

I definitely agree!

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Myla Myla
, US
Sep 14, 2021 4:40 pm EDT

I definitely agree!

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Laurent546
, US
Nov 17, 2020 1:54 am EST
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Call the 1-800 customer service number on the box.

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K
6:45 pm EDT

Ritz Crackers Ritz cheese crispers

I really enjoy Ritz crackers. I love the freshness and crispyness of your products, however I purchased two boxes of your cheese crispers. They are very delicious but they were all crumbles. They were more like cracker crumbs then crackers. The boxes did not appear to have been mishandled. I don't have a packaging recommendation but I was not happy with the shape of the crackers. They could not be used for our small get together.

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8:39 pm EDT
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Ritz Crackers Corporations

I will not buy any product where their corporate office believes and or contributed to defunding the police.. just wondering if you have guards at any of your plants and if so why.

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12:52 am EDT
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Ritz Crackers Crackers

I opened the box of Ritz crackers and put a cracker in my mouth and had to gag due to the over whelming amount of salt on top of the cracker. Too much salt...all I taste is salt...not enjoyable at all...The whole box had to be trashed... this has been a reoccurring problem. I am to the point where I am reluctant to buy this product again due to trying a new box several times. I don't think it's to much to ask for this product to have the salt reduced.
Thank You...

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6:11 pm EDT

Ritz Crackers Handy-snacks rirz crackers'n cheesy dip

I bought a box of your Chessy'N Dip Crackers at BJs in Fairfield, CT. However in every pack there is hair in the cheese dip. This is disgusting and unsanitary! I've never had this problem before with your products but I won't buy again. The distribution company is doing Mondelez Global LLC, East Hanover, NJ 07936 USA. Product serial number is 0 [protected] 4. Please recall so others won't find hair in their crackers.

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8:08 am EDT

Ritz Crackers Plain ritz crackers

@ 1 week ago I purchased a box of Ritz Original Crackers 11.8oz * fresh stacks
at Stop & Shop on Riedville Dr Waterbury ct
The Brand seal number is [protected]
3 packs out of the 8 had peanut butter (what looked like spills from machine) on them. For me it was no big deal, so I ate them and gave some to my dog.
But after thinking about it I thought about it and worried if there are more boxes out there like that? It could be vary dangerous for peanut allergies.
Please inform Ritz of this matter as I really don't know how to. I hope this can be corrected before any mishaps or tragedies can happen.

Michael Monnerat
[protected]@aol.com

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12:32 pm EDT

Ritz Crackers Crisp & thins

I have purchased a bag of bacon flavoured ritz crisp & thins with no flavoring and an awful taste (13 oct20 AX3 09B7) just tastes plain. I was very disappointed with the product I purchased. I buy this in a alternative to getting regular chips for healthy option. In the past when I have bought them in other flavours they have been full of flavor. Thanks :)

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11:35 am EDT
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Ritz Crackers Toasted chips sour cream and onion

I Have purchased a bag of sour cream and onion oven baked toasted chips with no flavoring (09 oct20 AX 105B2) just tastes plain. I was very disappointed with product. I buy this in a alternative to getting regular chips for healthy option. In the past when I have purchased the oven toasted sour cream and onion chips they have been full of flavor. Thanks BG

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8:05 am EDT
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Ritz Crackers Ritz toasted chips

I am on weight watchers and I love your toasted chips but numerous times I buy them I am praying that they are no all broken up😢on weight watchers you are limited to a certain amount of points a day mine is 23 not much to use wisely so I choose rits toasted chips in which I can have 13 chips for 4 points a lot of points for few chips so its very discouraging when you have to piece them together like a puzzle to get a whole chip. I never complain nor spend the time writhing a company but plz find a new packaging or something, I dont wanna stop eating my ritz I love them but this is just unacceptable. Thank you for your time. Betty carter

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4:38 pm EST
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Ritz Crackers All ritz crackers

What a mess. Every time I open a container or package of Ritz crackers all I get is crumbles almost instantly. I'm tired of spending really good money on your name brand crackers that I have always liked but now fall apart at the touch. You can't even put butter on them without them crumbling, this is absolutely ridiculous! Until Ritz cracker company get something figured out I will buy something else. These are not worth $.25 a box.

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Raymond I
, US
Feb 05, 2022 11:13 pm EST

Agreed. The quality of Ritz crackers has gone completely down the tubes. I am done with them after buying them my whole life.

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F
8:02 pm EST

Ritz Crackers Toasted pitas oven baked cracker

Why so much salt?

I love the taste and texture of the product.

Love it with hummus and with melted cheese and with other dips.

Why 160 mg sodium per serving? Way, way too much. Leave it simpler and more natural and healthier. Please! Please!

Would love if you produced a healthier, crunchier snack chip. I thought that was what I bought until we tried them, though tasty way way too salty.

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4:17 pm EST
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Ritz Crackers Crackers

Well to start with this is nothing to do with complaining, it's about praising you my niece Saffron Phillips has Been the poster girl for Ritz crackers, she eats sleeps and does not leave home without her Ritz since she was a child, and this addiction has followed her thorough her adult life, that's why I'm contacting you guys as she's about to get married I wanted to find out from you if you could point me in the right direction as I would like to buy her something special obviously to do with Ritz crackers it would be amazing .
I do hope and await a response from you .
Kind regards
Patricia Phillips

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4:47 pm EST
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Ritz Crackers Ritz everything crackers

My husband and I just bought a 13.7 oz box of these crackers from Walmart and almost every pack inside was crushed! The box wasn't damaged at all but the crackers inside sure were! we were highly disappointed because we always buy Ritz crackers. At first I thought that they might have been dropped but NO, they must have been packaged like that. Sad, because the crackers are very tastey and would have been a real hit at our Super Bowl Party.

BARCODE: 4400005359

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7:14 pm EST

Ritz Crackers Crisp and thins - cream cheese & onion

I love this product and have become addicted to it! Eat them all the time! The last bag I bought, last week, is not even like the same product. Usually they are all puffy and crispy. These chips a flat and thin. Doesn't look like more tan a dozen have any puffiness at all. Just look grease logged. First time for this but a disappointment because I love them. I am eating them but just with dip, not as my usual snack, because they don't taste the same.

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4:59 pm EST
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Ritz Crackers Ritz crackers party size

Hi.
Hey what's up with your Crackers? We eat these daily. The family size/party size. There's some change in the crackers. I swear you just look at them and they fall to pieces. Seriously what happened?. You can't even put peanut butter on them. You just touch them and they fall to pieces. Sometimes we get a box and they're fine. But more and more we getting these crumbly crackers. We just love Ritz. For years and years. These are the regular ones. Man I don't want to try another brand. But I'm having to just toss these. Not fair Ritz. So what's up?
Thanks for listening
Sheri Crabbs

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Ritz Crackers. Make it specific and clear, such as "Package Sealed but Ritz Crackers Inside Were Stale."

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Include key areas such as:

  • The specific product or service from Ritz Crackers that led to the complaint.
  • Any relevant dates and locations related to your experience.
  • The nature of the issue, whether it's about product quality, packaging, customer service, or any other concern.
  • Describe any transactions, including purchase details and receipts if available.
  • Detail the steps you have taken to resolve the issue, including any communication with Ritz Crackers customer service.
  • Explain how this issue has personally affected you, whether it's through inconvenience, financial loss, or disappointment.

5. Attaching supporting documents: Attach any relevant documents such as receipts, photos, or correspondence that can support your complaint. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Ritz Crackers. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, an exchange, or another form of compensation.

7. Review before submission: Review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.

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9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Ritz Crackers.

Overview of Ritz Crackers complaint handling

Ritz Crackers reviews first appeared on Complaints Board on Mar 21, 2012. The latest review Ritz peanut butter crackers 6 pack was posted on Apr 30, 2024. Ritz Crackers has an average consumer rating of 1 stars from 388 reviews. Ritz Crackers has resolved 0 complaints.
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  1. Ritz Crackers contacts

  2. Ritz Crackers phone numbers
    +1 (855) 535-5648
    +1 (855) 535-5648
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  3. Ritz Crackers address
    100 Deforest Ave, East Hanover, New Jersey, 07936, United States
  4. Ritz Crackers social media
Ritz Crackers Category
Ritz Crackers is related to the Snack Foods category.

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