CB Hotels and Accommodations RIU Hotels & Resorts robbery in room 1106

RIU Hotels & Resorts review: robbery in room 1106

Nicole Dube of CA

Feb 13, 2020 10:08 am EST

Verified customer

We are writing to you to inform you what happened in our Room 1106 in the night of February 11th, 2020 at 4:00 am while we were sleeping.

Somebody walked in the room and stole both our cell phones which were on our head sets.

Security guys and police came (report to follow - you may ask the manager to have a copy if needed).

We were really shocked and desappointed since we thought we were in security and never thought that something like this could happen.

Regarding this bad event and the consequences for the rest of our vacations, we expect to have compensation from you for the loss of our phones (value of 500$ canadian each).

We are "repeat ghests" since 6 times at this hotel.

Hoping to have good news from you soon.

Nicole Dube
173 Samson blvd
Laval, Quebec, Canada
H7X 3E4
nicole.[protected]@intact.net
[protected]

Richard Bedard
175 Samson blvd
Laval, Quebec, Canada
[protected]@gmail.com
[protected]

For the police report, you may ask the manager. Police said they will write it for Friday the 14th of February 2020.

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