Roblox’s earns a 1.2-star rating from 239 reviews, showing that the majority of gamers are dissatisfied with gaming experience.
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Survive the killer
USERNAME : bb_hunnies
I would like to lodge a report towards Roblox. It was really unpleasant and I was really dissappointed towards roblox community whom investigated the case where I was reported for hacking, while I was not hacking at all (do investigate). There were 2 kids who were in the same server as me, playing survive the killef. In the game, I managed to kill all. With that, they were accusing me for hacking. Therefore, both of them reported me. Unfortunately, I dont know how the procedure works, how the investigation were made, I received warning from Roblox. I was really dissappointed with roblox community which I feel that had failed to investigate the case profesionally. I hate to receive warnings over fake complaints/false report. The community/moderator did not investigate the case properly as it stated the reason for my warning was 'scamming' while I do not even scam/hack. If roblox community keep giving warning to an innocent user over fake complaint/false report, it does not making any sense at all. Bully cases will keep increasing in the game and everyone will only care about reporting whoever they want without any reason! It is unfair. There will be possibility for me to get banned after receive the 'false' warning even I did not nothing illegal. Please assist me where I should rise this issue ahead if further actions are not be taken. Thank you.
Desired outcome: Email me for the feedback.
Funky friday
When im playing the game and i press a note teh points are going to negative, its happening on my ipad or my computer, but my friends are playing normal and i'd like to know how to fix that issue. Other things on the game are working fine since i know, can somebody help me to find a soultion for that ? I'd like to tell it was working fine kind of months ago
JailBreak
The Cop team is unfair, the Arrest range is OP, it's way too long and the forcefield generator makes it too easy for cops to camp because it negates ALL damage and regenerates their HP, the game is unbalanced, the cops can arrest from almost 4 studs and they are able to camp very easily because of the forcefield generator, since they can tase and shoot from inside the forcefield
Desired outcome: A Nerf of the cop team or the forcefield generator to be Nerfed
Those Who Remain
Hi I been playing Those Who Remain on Roblox for a while now and for some reason the game has just started freezing on me on certain waves it has never done this to me be for but now all of a sudden it's just freezing on me. I really enjoy playing it but I can't play the game if its going to continue to freez on me so I'm asking if u guys can look into it for me :( please.
it's because of your device
Delete account
My daughter has an account with Roblox, we no longer require the account, I have asked Roblox to delete the account but they refused and asked for my personal information.
My daughter's account is registered under my email, my email also has my full name, for privacy I will not provide Roblox with additional information as I believe what they have is sufficient in order to delete the account. This is the ticket number for the email I sent them [protected]. I simply want them to delete the account and stop making it very difficult for kids to be able to delete their account.
Desired outcome: Delete account
ur making ur daughter sad lmfao
Account not being ported well
I am getting tried of hacking being able to bypass my password bypass two-step verification and a pen numbers stealing all of my limited items which can be sold in that game and turn into real money I been hacked 2 time the first time I got email say that I took my 2-step Verification off I didn't not but the email didn't not let me say this was me and I was looked out of my account I tried contacting Roblox got an email from Roblox found out that that was actually a hacker that end up stealing all my limited items roblox did a rolling back the second time I got hacked was having a conversation on Discord and all my limited where taken again bypassing everything and roblox is refusing to do other roll and it's not giving me my items back and stop answer my email and phone call to answer my questions on how someone could bypass somebody's password bypass a 2-step Verification and a pen number I am upset because there system is not keeping my account safe and I believe I should get my items back is was worth 2.8 million roubx that could be turnd into real money that is in the thousands of dollars and that is a lot a want my items back or a refund of what I lost can you please help my users name on roblox is XXTURTLEGIRLXX1985
my email is [protected]@hotmail.com
Complaint against roblox for a account ban
My child has been banned for 7 days on Roblox for telling a girl she was black facing?
What black means is when someone is WHITE and is acting black. I would suggested you read the chat you have banned the wrong person.!
The girls out of game avatar was white and was changed to black as she approached my child. And ran around her avatar bullying teasing her after her face was changed, we report her also for bullying, how is it wrong to call her out against racism.
My child is black I am black as her mother which means her Avatar is black. In and out of the game.
I have spend hundreds of pounds on this game for her YouTube account where she makes videos and has her face on her channel as a black child.. I am absolutely vilvid right now..
Roblox have stated they will not be unlocking my child's account
I will not accept that she has a banned and I will be taking it Futher. if they need proof of our ethnicity I will be definitely happy to help.
Definition of the term Blackfacing
used to refer to the practice of wearing make-up to imitate the appearance of a black person. The use of such make-up was associated with minstrel shows in the United States from the 1830s until the mid 20th century; it is now regarded as highly offensive.
"he appeared in blackface"
Desired outcome: Account banned to be reconsidered
Account issues
It started off when I tried to login to my Roblox account after about a year without touching it. I thought I remembered my password as I DID not change it at all since the beginning. I couldn't login and thought that I had forgotten my password. I then clicked forgotten password and followed the instructions there. Unfortunately, I did NOT receive any sort of emails or messages regarding my loss of password. Thus, I went on and contacted ROBLOX customer support. After contacting them and waiting for a DAY, they finally replied with some sort of weird email saying that I should have received a code and that I should check ALL my inboxes for a code from a automatic no-reply bot email. HA very funny right? Of course I did check everything even my OTHER email addresses for the code but there's NOTHING. I then replied back that I had NOT received anything other than that stupid no-brainer email. I then waited for ANOTHER day. There was nothing new in my inbox the next and following day. EVEN WORSE, this was actually NOT the first time contacting ROBLOX about this issue. I had actually contacted them a few weeks ago. Same reason as I had tried to login but I couldn't and gave up then and tried again the day before. They just sent me the same retarded [censored] as before?! What is wrong with the ROBLOX staff? I swear they are here just to grab money off children spending on robux and enjoying life as if none of their business. Because of this I'm NEVER buying anything or even gonna play this stupid [censored] game EVER because of this incident.
Desired outcome: My desired outcome is of course them at least trying to help me aquire my account back. Just like with Blizzard where I had a similar incident where I had lost my account and they had actually helped me step by step in retrieving it.
Please stop ads in Roblox
I am a parent, of a child who plays Roblox a lot. I have spent hundreds of dollars on the game. Now they are including ads. She has spent nearly a year playing it, without ads, and now it is continually being interrupted with ads. I completely understand the need for ads in the free aps, as I play a few of these lesser known games myself for recreation. But, since I literally spend hundreds and hundreds on the roblox redeemer cards, I would expect the game to be ad free. Thank you for your time.
robux
i got a robux card and i putt the pin it and now my robux is not comming up in how much robux i have and i got a 1, 700 robux
Freddys tycoon series - disturbing violent gory
Immediately remove this awful game series. As an adult I am disturbed and haunted by the design, murderous theme, decaying corpses, sound effects. My teen found this game and is also traumatized by its design. They hybrid animals are scary and sad. This one has no place in the kid friendly gaming category you put your company in. Why not make a separate Roblox account for adults only. These should not be available to anyone under 18.
Desired outcome: Remove this game- x rated for violence
the game violated the roblox tos
Robux never received for March and April 2021 paid membership
Paid membership since March 7 and April 7 2021 but never receive any robux under ID name curry_god09 and I would like to request for a full refund for March and April 2021 fees.
Catalog scam
I want to complain about one feature the catalog has, when you buy something but it gets removed my Robux went poof. I do not like my Robux, which is my real money to go to waste. It is not fair as it is a scam, and lots of little kids play this, some not as rich as the others so it would be a waste of their money. Please solve this because its honestly something that should have never occurred.
private servers
private servers should be free and when you renew them is a waste it dosent let me play i'm spending all my robux on it and it doesn't even let me please for this i'm writing these complaint. i dont think its fair to spend 100 robux on a server but that my opinon and i can't do anything about it so i spend the 100 robux anyway and click the renew button but quess what it wouldnt let me play and this isnt the one time it happend oh no this has happend to me so many time i click renew and then oops wasted now im down 100 robux and still cant play so i bought another server and now that same things happending again. please do as much you can to fix this before i start getting mad thank you 😊
yea i agree
but roblox needs revenue to keep improving their service
Adopt me
My daughter received a message on Roblox to say that her password had been compromised in a 'data leak'. She then tried to login into her account and could not do so as there was someone already in her account who had changed her password and taken all of her inventory in the game. This is not only a serious breach of customer security but is a widespread...
Read full review of Robloxrobux
i tried to buy a 20 dollar robux pack but it said error too many attempts im just trying to get some [censored]ing robux
Desired outcome: i get my [censored]ing 1800 robux
my account
hi. my account was banned for 7 days i have sent 12 emails for help and it was very un helpful. i spent robux/ money on this game and they cannot get me back into my account all i need is my password if you cannot give me this you are going to refund me my £100 ponds worth of robux if you cannot do this there will be an even bigger complaint. thankyou for your "help" regards jenna
A game
There are no more fun Pokémon games please for the love of god bring back Pokémon brick bronze. I'm fine with deleting duplicates it was the best game on Roblox it's the only game I played. A month or so after it was taken down I didn't play Roblox because it was boring I mean ya we have loomian Legacy now but Pokémon brick bronze was a lot better. A copy of Pokémon brick bronze come up and has at least 500 people playing so plz bring it back.
Desired outcome: Bring back pokemon Brick bronze
Roblox Super Hero Tycoon
I purchase an item that does not work and they will not credit my account for the purchase I have filed a report with BBB because to many parents like myself are making all these purchases and not knowing that a lot of the items purchase do not work and again they will not credit account or just give you something different bad business getting rich off parents that don't know there child did not get item purchased Roblox Super Hero Tycoon
Desired outcome: credit to my account
They went and stopped my premium for no reason
They've gone a head and expired my premium and it was ment to expire on 1st of december 2021 i've done support so they can help find out why my premium wasnt coming in then I just got this message. Please get it back im rlly rlly about to loose it and put my fist through my screen bew
Roblox Reviews 0
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About Roblox
One of the key features of Roblox is its user-generated content. Users can create their own games using the platform's proprietary game engine and scripting language, Lua. This allows for a wide variety of games to be created, from simple puzzle games to complex role-playing games and simulations.
In addition to creating games, users can also play games created by others. There are thousands of games available on the platform, ranging from popular titles like Adopt Me! and Jailbreak to lesser-known games created by individual users.
Roblox also has a strong social component. Users can interact with each other in-game, join groups, and participate in events. The platform also has a virtual economy, with users able to buy and sell virtual items using the platform's currency, Robux.
Overall, Roblox is a vibrant and engaging platform that offers a wide range of gaming experiences for users of all ages. Its user-generated content and social features make it a unique and exciting place to play and create games.
Here is a guide on how to file a complaint against Roblox on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, positioned at the top right corner.
3. Writing the title:
- Summarize the main issue with Roblox in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Roblox.
- Mention key areas of concern, transactions, steps taken to resolve the issue, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you seek.
7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint against Roblox on ComplaintsBoard.com.
Overview of Roblox complaint handling
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Roblox Contacts
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Roblox phone numbers+1 (888) 858-2569+1 (888) 858-2569Click up if you have successfully reached Roblox by calling +1 (888) 858-2569 phone number 1 1 users reported that they have successfully reached Roblox by calling +1 (888) 858-2569 phone number Click down if you have unsuccessfully reached Roblox by calling +1 (888) 858-2569 phone number 0 0 users reported that they have UNsuccessfully reached Roblox by calling +1 (888) 858-2569 phone number+1 (415) 235-4844+1 (415) 235-4844Click up if you have successfully reached Roblox by calling +1 (415) 235-4844 phone number 3 3 users reported that they have successfully reached Roblox by calling +1 (415) 235-4844 phone number Click down if you have unsuccessfully reached Roblox by calling +1 (415) 235-4844 phone number 1 1 users reported that they have UNsuccessfully reached Roblox by calling +1 (415) 235-4844 phone number50%Confidence scoreManagement Technology
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Roblox emailsinfo@roblox.com100%Confidence score: 100%Support
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Roblox address60 E 3rd Avenue, Suite 201, San Mateo, California, 94401, United States
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Roblox social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 08, 2024
Most discussed complaints
has been effectively scamming by locking places that have been made with benefits via their 'builders club' premium serviceRecent comments about Roblox company
I was charged $19.99 on my online account for Roblox without my permissionOur Commitment
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