A loyal customer for over 10 years, and it looks like the end of the road for Rogers.
Four the past few months I have received threatening text messages of my service to be suspended and hock up fees. To make things clear I pay my previous amount owing the following month as I get paid only once a month, I’ve been doing this for going in 10 years. I keep talking to a live person as to the annoyance. Enough already along with calls from sources whom I don’t even know calling me. Representatives don’t care and said it’s my choice and it’s policy. Customer service is not the greatest at best. Trying to get a hold of a real person is well… good luck.
Recommendation: Don’t use them, bad experience
The complaint has been investigated and resolved to the customer's satisfaction.