Replied
... I had to Return to Sender and contact my bank to dispute the charge. Go to find out Ryze did nothing and charged me for August auto ship another $205.02, that I canceled 7.15.2024. Pissed that I have to contact Ryze, contact my bank, and send a scathing comment on a Complaints Board! I am wasting time on a very busy day that I don't have time for this [censored]! I am so sick of these automated websites that these "entrepreneurs" (not really-operating out of your garage; answer the customer service number while grocery shopping or driving; not following through and providing your customers the respect they deserve)... not professional in the least. I expect a full credit of $410.04 immediately. Another piece of information that makes Ryze Superfoods a shady company is the fact there is no email contact with any of their orders or subscription updates. I have received one order in June and two orders I did not want and I haven’t received one email in my Inbox during the three months I have been a customer with them…Weird way to operate.
Sent this 7.15.2024 to Ryze Superfoods...
CANCEL THIS SUBSCRIPTION... DO NOT SHIP PRODUCT!
Hello Alex,
Your company Ryze Superfoods has a horrendous website that does not allow customers to access and manage their subscriptions. That type of website reminds me of a hacker/abusive tactic to rob “consumers,” and, unfortunately, I see more of these types of websites every day.
The way you operate your company is why I blocked your access to my account in the future and my card company is reversing the transaction that was initiated on my account on 7.15.2024 for $205.02. DO NOT send the product to my address. If you do send the product, email a shipping label to me to send back at your expense.
J. Reis
Claimed loss: $410.04
Desired outcome: Credit $410.04 and delete my account
Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
National Organics
4 reviews
Glutino
11 reviews
Smart Fruit
4 reviews
Solar Alternatives
1 review
SOLAR SAVIOR
4 reviews
Sounds like you gave them a run for their money! Hopefully, your next subscription comes with less drama and more customer service. No one has time for this kind of nonsense, especially on a busy day. Here's to your bank having your back and making sure you get every penny returned. Ryze might want to rethink their strategy — or at least answer the phone when they're not in the cereal aisle!