Ryze Superfoods review: Ryze mushroom coffee - deceptive practices re: unauthorized auto-ship

Hi HTtx ,we're genuinely sorry for the confusion and frustration you've experienced. Please know that your satisfaction is very important to us, and we would never intentionally enroll you in a subscription without your explicit consent.

We understand how alarming it can be to receive a shipment notification unexpectedly. The email you received was part of our process to inform customers a few days before processing their orders, allowing them time to make any necessary changes or cancellations. We strive to be transparent about our auto-ship program and include disclaimers on our website to avoid any misunderstandings.

We apologize if the text you received was confusing and if you found it difficult to cancel your subscription online. This is certainly not the experience we aim to provide. To ensure we can look into this and resolve your concerns, please provide your email address or RYZE order number. Alternatively, you can reach out directly to our customer support team at alex@ryzesuperfoods.com.

For future purchases, we recommend using the "Buy Once" option on our shop-on-demand page, which ensures you won't be enrolled in our auto-ship program. You can find this option through the following link: https://www.ryzesuperfoods.com/pages/shop-all

Thank you for bringing this to our attention, and we appreciate your understanding and patience as we work to make things right.