Saks Fifth Avenue review: Promo offer hellobfsf

I placed an order for over $150 and did not receive the promo offer. The reason I was told was that the items purchased did not qualify. My order number was [protected]. To find my error, I went back over my order process. I went to your website and on the top left it said "spend only $150 & earn a $75 gift card" "use code HELLOBFSF". Nothing else. Over to the right it said 15% off beauty products see details. When I read the "details", it did not mention that items must qualify. I went to the beauty products and placed an order for $150+. I entered the code and it said code already applied. I placed the order, but felt uncomfortable with no mention of the gift certificate. When I contacted customer service, after 45 minutes I was told that the items did not qualify for the offer. In reviewing my order process, there was nothing to indicate that the items did not "qualify" or even needed to qualify. The original advertisement did not mention "items must qualify" and since NO beauty products qualified there was nothing to indicate that there was a qualification necessary. I was later told that I needed to scroll over and read the fine print. and when I did I saw no mention of needed to qualify

Is Saks the kind of place that you need to be on your guard? It seems so. Or, worse, Saks is a predator?