Saks Fifth Avenue review: Refund not issued

It is a deep disappointment that I write this email because I will no longer be shopping at Saks fifth Avenue. Doing the first week of December I purchased multiple dresses. Only one of them fit, therefore the remaining were packaged for shipping back. The shipping label that I wanted to print was displaying the incorrect price for the items. After speaking with multiple peoples Saks, I was told that there is a system error and the prices are not showing up correctly however they assured me that my refund will be correct. I shipped the products back, Saks confirmed receipt on December 20, today is January 25 and I am still awaiting that refund. This has been an incredibly frustrating, disappointing, and stressful experience for me. One that I have never ever experienced with any other retailer. I have reached out to Saks many times and the only response I get is that I have to wait. This is absolutely ridiculous, it’s been 35 days and no one is refunding me my money nor telling me what is happening. Shame on you Saks for having such pathetic service, horrible refund policy, and such careless customer service team. You stole from me and you should be held accountable for not refunding my $3600.00. You should be ashamed.