Saudi Post
Reviews and Complaints

No#CP024209147SA
Date: 07-06-2018
From:khaybar, madinah munawrah ksa
By: Naila
Cel no :[protected]
To: Habib-ur-rehman, Farrukh hostal jail road Lahore pakistan
Sir, i have visited post office twice they told me this box is issued to islambad on #268.
At check out from pakistan post office they said still they did't recive any box with these both no.
Plz help me to find it out.
Thenks

Please check if my package has arrived here in Arar, Saudi Arabia.I can not track because it was sent thru Saver International Delivery and no tracking number given to me.Already 15 days passed and i did not receive any call.maybe my phone number was not also written in the address. I used my business address Arar Central Hospital, Musadiyah Street, P.O Box 814, Arar, Saudi Arabia.

Hello sir,

My shipment EG087002719SA sent from Buraidah on 05.08.18 is not arrived yet and we are not able to track after 08.08.18.

This is very urgent as my son school transfer certificate is sent for attestation purpose at saudi and I have to continue embassy attestation and school.admission.

Kindly advice current status.

Thanks..
Regards,
Dr. J. Mathan
00973 [protected]

Dear Sirs,
My Parcel arrived at Riyad Post on 30th July 2018, its till showing
Jul 30, 2018
12:15 pm
Processed for ClearanceSaudi Post
Central Post in Riyadh office - AR RIYADH

My Parcel is arriving from India, CK419738434IN.

My Receiving address is Al Jubail Industrial Area

Kindly help me in receiving the same. I am in Al Jubail Industrial Area adress

I recently bought an item fron Ali express, the said item was send on time and arrived here at saudi arabia last July 29 2018. But for some reason it was sent to the wrong post office and p.o. box, it was sent to Abqaiq office - BUQAYQ the right address should be Central Post in Khobar office - AL KHUBAR is there a way to get my item back?

And this is not my first time buying on Ali express, but this is the first time this has happened to my order.

Dear sir im angelo banquiles goodevening
I have a parcel from philippines im not complaining i just want to inquire why my parcel is transfer to riyadh sir im here at dammam i dont kniw how to go at riyadh also we dont have any day off from my company please help me...
Very thank you here is my track number below.

Track no. Ee070673295ph

My mobile no. [protected]

A Box I sent to South Africa in December 2017 was returned to Saudi Post in Riyadh. I didn't know about this. When I tracked the box I found out that its in Riyadh central office. I work in Dammam. I can't come to Riyadh during the week to collect it from the post. On the weekend the post office is closed.
Could you please send it to Dammam? This is the track number CP069266087SA

This is my address
P.Foca
2433 Al Muntazah Unit 1
Ad Dammam [protected]
Kingdom of Saudi Arabia
Phone number [protected]

This is to inform you that as i am mohammed sabir khan working in al hadeed at jubail. I sent cargo from abc cargo jubail on 8 june 2015 to hyderabad, India and its not delivered yet. Almost its been 3 years now but they are not replying to me and their office at al azizia road jubail has been closed. I am very much sad that almost the items were of SAR 20, 000 riyals. Please help me find to claim the cargo lost. I will be very thankful to you and saudia arabia government to find my cargo.

Contact no: [protected]
Mohammed sabir khan

My important shipment from china RM965082799CN arrived here and you returned back the item without contacting me. I am paying you yearly post box fees and wasel fees. You should have at least contact me either phone or sms.
This is an important issue for me I want a damage of this for 1 Million Riyal. Then only you will give better service to people who are paying you

May 31, 2018 i have parcel sent from philippines bound to my address here in Riyadh, trcking number EE073802555PH, i'm so disappointed that until now i didn't received yet my Parcels! Which is really important! When the working delivery days is 7 days!
Even SMS at least saying that my parcel is already at their office was NONE! I dont know how lazy they are now, their working staff to delay and not deliver my item! If they cant, they can send SMS that better for me to pick up if they are all busy sitting in theor officeS!
Please send and deliver my parcel! It's so frustrating!

Parcel sent to india vide tracking # cp073557483sa on 15/04/2018 but even after expiry of 52 days it did not reach / delivered.
Tracking is showing as foloows:-
Track your shipments
Enter your tracking no
Cp073557483sa

Tracking#: cp073557483sa
Under process
Date/time details office location
2018-04-16 - 05:51:40 pm departed to - mumbai jeddah central post office - jeddah display on map
2018-04-16 - 05:02:02 pm arrived to office jeddah central post office - jeddah —
2018-04-15 - 11:00:14 pm departed to - jeddah central post office - jeddah al shabka agency office - jeddah —
2018-04-15 - 08:07:22 pm posting/collecting al shabka agency office - jeddah — please advise what to do on my emailas follows:-
[protected]@hotmail.com

Regards

Munir hussain
Jeddah
Cell # [protected]

السلام عليكم
حولت مبلغ ٧٣٠ ريال سعودي من بريد العليا الرياض لمستفيد في الامارات
و كان المبلغ ٨٣٢ ريال منها ٦٥ ريال رسوم تحويل
هل هذه الرسوم صحيحة علما ان بنك البلاد يحول ٢٠ ريال ويسترنيونين
اجابتكم مشكورة ومقدرة على سؤالي
بدر
+[protected]
[protected]@yahoo.com

Why my 4 parcel delivery not yet coming?
Please check immediately because I needed as soon as possible. My parcel track number —
(1) — . EK058315119SA
(2) — . EK058315105SA
(3) — . EK058315122SA
(4) — . EK058315096SA
I send already last 22 may 2018. That they say only 3 to 5 days coming. But until now I still waiting.
Please check immediately.
Thank you.
My address. — Ramna Akbar Nagar Ahiranpurwa Barabanki (Nawabgunj)
City — - Barabanki
District — Barabanki
State — Uttar pardesh (u. p)
Country — India

Please don't use saudi post..
Service total lazy.
And they lie.
I mentioned on my adress my number etc. And they said there no number written.

They juat sitting on chaire and enjoye and dont care of customer.

In my letter was atm car and pin
And they said we dont know. And disconnect calls.
Now my atm card and pin lost if I tracking its showing that saudi post has been return it back to the sender country.

Any logic? Its good management?
Just time pass on sitting in the ac amd on chaire.

Lost Parcel

*Day 1 - Received message to claim at Post office tracking number RW083572485CN. Went to claim at 9pm same day. see attached photo 1. Wasted 1-2hrs at the office only to be told to come back tomorrow. No worries.
*Day 2 - Went back to claim parcel. Wasted another 1-2hrs only be told the same.
*Day 3 - Went back to claim parcel. Wasted another 1-2hrs only be told the same.
*Day 4 - Called customer service regarding the situation and to file complaint but agent suggest that I went back the same day so I did. Went back and again wasted 1-2hrs only for nothing.
*Day 5 - File complaint. Hoping this can be fixed and suggest that the parcel be relocated to a parcel station so I can definitely claim it.

Note:
Previous experience was Parcel went back to origin due to unable to claim at office after 5 working days. see Tracking # RY964279485CN & RK868146059CN for reference.
This time when I received the message I immediately went to claim but unfortunately this happened. Nobody is sharing the reason and this is the worst customer service. No offense. I don't mind waiting for hours as long as I get what I went for.

For parcel claiming. While waiting on que. Office can place a booth where a customer can provide the tracking number. A staff/helper can locate those parcels/item and prepare it on a table ready for tellers to take. For starters, you can have a digital screen showing the que number / tracking / status (at table/not found) and will be removed once number is called. This will drastically improve the waiting time roughly 80%. You'll have happy customers and Tellers will get more work done in a efficient manner.

I still haven't received my parcel EE063802241SA which was sent on April 29
Can you give me as much information as possible about my parcel at my adress mail [protected]@gmail.com.

details
tracking#: ee063802241sa
under process
date/time details office location
2018-04-29 - 01:19:12 pm departed to - paris dammam central post office - ad dammam display on map
2018-04-29 - 12:55:05 pm arrived to office dammam central post office - ad dammam — 2018-04-29 - 10:29:23 am departed to - dammam central post office - ad dammam central post in khobar office - al khubar — 2018-04-29 - 10:27:56 am posting/collecting central post in khobar office - al khubar —

My package CP073641257SA which I brought to Jeddah central post office on 30.4.2018 has not yet arrived to its destination Contactoing Kenya Postal Services am told it has not arrived Tracking it online it shows it has been delivered to Nairobi Kindly I need your assistance to track it as its now more than 15 days and still nothing has come up I reported the matter to your Jeddah Central Post Office and was given a form to fill it up which I did and now am told it might take even 1 month for you to get back to me Please thats too long I need your help
Thanks

Hi Team,

Kindly check if my luggage is dispatch to.kenya because your systems says departed to Nairobi kenya on 18.04.2018 but in Kenya not yet received it is more than 15 days now.code CP071696160SA.
urgent pl
Your quick.response is.highly appreciated.

Receiver details
Zeinab abduljalil Said
Po box [protected]
Malindi-Kenya
Mobile no [protected]

السلام عليكم
RY028427403CN لي شحنة مرسلة من الصين رقم
وجائتني رسالة وانا خارج المملكة ولم استطع استلامها وقمت بارسالة شكوتين بتاخير موعد الاستلام لتاريخ 29 ارقامهم
[protected]
[protected]
وفوجئت بعدم وجود الشحنة ارجو اتخاذ اللازم لاستلامهت وعدم ارجعاها للمصدر

الاسم محمد ابراهيم محمد مؤمن
اقامة [protected]
جوال [protected]

Dear Mr/Mrs,

Regarding above mentioned subject, I have booked a powerbank in ali express.com on march but still no updates when I asked them they are saying it lying in ksa (post office). So I need to know whether ur people received the package or not?

For more details:

I have attached image.. please find it and get back. I am waiting for your reply..

REGARDS,

A. Wasim Akram
PH:[protected]
MAIL ID:wasim.[protected]@gmail.com