Saudi Post
Reviews and Complaints

I've been tracking for my shipment since 30 August 2021 from Dammam to Riyadh up to today 13 Saptember 2021, but until now the shipment history is just repeated again and again. I pay for express for the shipment and It's been delayed for more than 2 weeks. Some of my item inside getting damage. I also called the Customer Service but the they're just keep me waiting for nothing. I have some important item in shipment.

En date du 12/08/2021 le consulat du mali a djeddah a envoyé par saudipost deux cartons qui nous a été retournes sans remboursement des frais denvois qui selevent au total a 1 168 r. S
- references du 1er recu ek1244186555sa
-reference 2eme recu ek111547577sa

subject: Package with items i bought from US
tracking number : CH117755873US

it was december 2020 when the package was sent from New york by Usps and received on January 2021 by Saudi Post.
While tracking on the parcel. I have found out that the package was sent back to new york by February 2021 but until now August 2021, according to the inquiry of the sender, US post claims that the package did not reach New York.
hoping for your immediate answer on this.
attached photo for your reference

May 17, 2021, a cargo box was shipped for me via Emirates Post from Benjamin III Alonzo Sioson in United Arab Emirates. Tracking number CP102784096AE. The area of destination is Sakaka, Aljouf, Saudi Arabia. I was instructed that it will take more time than usual date of delivery due to restrictions of Covid 19. Months passed but still I did not receive a call from the post office about tge shipment. I was surprised that the cargo box was shipped back to UAE without any information if it reached my area. Now I will pay again for it's shipping fee to be delivered again to me. Kindly address the issue as it is really wasting time and money. Thank you!

They refused to deliver my parcel at home with tracking number of AMZUPD0005861720.

I have sent one parcel from AL QURAYYAT to PATNA (India) on 5th July 2021. But still status showing Your shipment is on its way to MUMBAI. Tracking number EK109171985SA.Before I called so many times to customer service then they said your parcel is on the way. But still there is no movement in the parcel status. I humbly request to Saudi post please deliver my parcel as soon as possible.

Dear sir,
I send on 15. 06.2021from saudi post to Abudabi a parcel. saudi post says delivered at your home Abudabi 10 to 15 days but now 17 days delay and not delivered at my home Abudabi
My tracking number is (1) EJ009452164SA
Pease sir check this,
I am really worried about this. I shall be very thankful to you for this act of kindness
My contact number in saudi +[protected]

I sent a shipment to Kolkata, India last June 20, 2021 with a tracking number CE017389865SA. My shipment contains assorted items and some are foods like almond, cashew nuts and raisins etc. The total weight of my shipment are 29.8(kg). Now my complain was losing of some items like the almonds(2kg) cashew nuts(1.5kg)and raisins(1kg.) 1pc toothpaste.

Hi,
Tracking number of package from pakistan
EB020113015PK. I just want to update my mobile number which is [protected]. The sender has entered wrong mobile number for this package. Can you please update this mobile number for the above mentioned tracking number

I sent 30 kg of luggage to India Why did my 5 kg luggage go missing?Golden AlmondsCashew

In transit (21 Days)
Shipment Updates
(in courier's local time)
Jun 14 2021 07:15 am
Parcel From: SAUDI ARABIA / RIYADH

Tracking Number: EK124871870SA

Estimated Delivery Date: Monday, 28 June, 2021

Your shipment is on its way to - MUMBAI
Jun 14 2021 07:15 am

Your shipment is on its way to - MUMBAI
Jun 14 2021 06:53 am

Your shipment has arrived Central post office - RIYADH
Jun 14 2021 06:53 am

Your shipment has arrived Central post office - RIYADH
Jun 13 2021 05:35 pm

Your shipment is on its way to - Central post office - RIYADH
Jun 13 2021 05:35 pm

Your shipment is on its way to - Central post office - RIYADH
Jun 13 2021 05:01 pm

Thank you for trusting us with your shipment Mursalat office - RIYADH
Jun 13 2021 05:01 pm

Thank you for trusting us with your shipment Mursalat office - RIYADH

I have booked a parcel on 14/05/2021 to India from riyadh. I have not received the Tracking number till now. My mobile number is [protected].
Please provide me the tracking number.
I went to the office many times but did not get it.

I have sent one parcel from Jubail to Bhubaneswar India on 19th April .Still status showing it is in Dammam shorting Center.Tracking number CE013089790SA.After calling so many times to customer service there is no movement in the parcel .Even in post office nobody listening the complain.Either send it to the destination or else back to me I will send through some other way.

I received SMS from Saudi Post to collect a parcel/packet on 19th April 2021. I was wondering who send it to me. I went today finally on 3rd May 2021 to collect it and see what is it. Surprise to see a small packet from Singapore (unknow source) with a small ring (steel). But my name and address was perfect. While keep wondering about it, started googling in the net and found that sales brushing technique. Using cheap cost of Saudi post to send less weight worthless items to perfect address to show their increase in sales. I would like Saudi post to identify these problems and eradicate from your side. When I asked the counter person in Saudi post about the sender, he said unknown.

My consignment of sixty kg of Khajur appears to have left Madina on the 22nd of March 2021, though it was actually posted a week previously. The latest EMS tracking shows that it still held up in Riyad. I fully understand the impact of Covid-19 on all nations and the safety precaution it can impact on normal service. But such a delay is unacceptable.

It appears that there is no one who can listen to any complaint.

My tracking numbers are EJ008143419SA and EJ008143422SA

My email is [protected]@hotmail.com

Asslam o Alikum
I have perched dates from A Suplier in Madina on 18th March and they handed over to Saudi post under the ref no. EJ008141090SA. Which was dew to deliver on 29th March but still the parcel status shows under proses in Madina central post office I have contact the supplier and he visited the post office last Thursday and being told the parcel will be delivered i four days mean Tuesday and today is Friday and parcel is still in Madina
I have Purchased these dates for Ramzan
It is Sad that some one is not doing his job right and just Messing about and Laying in Month of Ramzan
Kindly please search this parcel and up date me
Mubashar Lone
[protected]
[protected]

Dear Team,
I could see that tracking status in the mentioned link was showing delivered to the central post office RIYADH.

Kindly confirm whether it was delivered to my permanent address which I have mentioned below. I have attached the tracking status page and permanent address for your reference.

Need your assistance immediately to know my cheque status of GOSI Insurance with Final Settlement.

Permanent Address:
V, Sathiya moorthy
S/O Venkatachalam.
No:1073 (A) vandaiyar street,
Poyyundarkottai - Post,
Orathandu -Taluk
Thanjavur - District.
Tamil Nadu- State
Pin Code:614902.
India.
Mobile +91-[protected]

RX163106337DE has been sent from Australia to South Africa. Item was sent on the 16 Dec 2020 and was sent in error to Saudi Arabia. I see item was redirected to Johannesburg South africa on the 10 Feb. However on the 23th it shows item has arrived at country of destination and again shows Saudi Arabia.

Please give urgent feedback on the whereabouts of this package. Please kindly ensure pack gets sent to Johannesburg South Africa

RX163106337DE
Under Process
GERMANY

SAUDI ARABIA
Date Time Location Details
23/02/2021 02:38 Central post office - RIYADH Delivered to post office at destination
10/02/2021 09:58 Central post office - RIYADH Departed From OutWard office of exchange to - JOHANNESBURG
27/01/2021 09:21 VAT Bill Created and can pay byclick here
27/01/2021 09:19 Central post office - RIYADH

I ordered facial device from Lookfantasticae.com until now no one contacted me to deliver the items, I have been recieving messages from saudipost that my items will be delivered from a certain date from November but until now no one called me. I didn't expect this kind of bad service.

Package from Germany not yet delivered for almost 4 months. The package tracking no. is CC507806775DE. It has been sent from the country of origin last June 18, 2020. Arrived here in Riyadh last July 27, 2020 but until now it is still "Processed for Clearance" when I track the Package.