Menu
Login
Good day
My client ordered a LA5F630803 Main Contact set as given to me by Key Electric Wholesalers as the parts was incorrect I told Riyaad from Schneider as well as Key Electric the part was incorrect so Riyaad told me to refund my client which I did and that key electric would refund me upon returning the part I was told that the LA5F630803 was not returnable and now im stuck with the incorrect part and nobody wants to assist me.
As a small business I do not keep stock and I do not have cashflow for sitting with a part that cost me R18500 I also lost the contract due to Schneider south Africa that gave me the wrong part to begin with.
I would like to return the product and get my money back as I can not afford a mistake like this.
please can you assist in resolving this issue
Claimed loss: loss of income of 18500
Desired outcome: I would like to be refunded for the loss of R18500
Confidential Information Hidden: This section contains confidential information visible to verified Schneider National representatives only. If you are affiliated with Schneider National, please claim your business to access these details.
HI Acexec Thank you do you have any contact information on whom i can speak to.
uShip
55 reviews
Ocean Blue Logistics
3 reviews
VS Carriers
1 review
Inland Logitics
2 reviews
Ship Skis
1 review
Ask Schneider National to intervene directly in return and refund. Describe the evidence of their initial blunder in detail such as correspondence with Riyaad, the purchase receipt as well as the information of the product.