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SeaWorld Parks & Entertainment
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
SeaWorld Parks & Entertainment Customer Service Phone, Email, Contacts

SeaWorld Parks & Entertainment
Reviews and Complaints

seaworld.com

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1.3 61 Complaints
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SeaWorld Parks & Entertainment Complaints 61

Resolved “RE: Quick Que Premier” Resolved “No special needs guest” Resolved “Offensive to Christians” Resolved “Terrible Refund Policy” Resolved “Souveniors are JUNK”

How responsive is SeaWorld Parks & Entertainment's customer service?

5 Resolved
56 Unresolved

Total complaints: 61

Resolved complaints: 5 (8%)

Unresolved complaints: 56 (92%)

Very poor 🤒
We don't know much about how SeaWorld Parks & Entertainment handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with SeaWorld Parks & Entertainment and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
How is SeaWorld Parks & Entertainment’s rated by visitors?

SeaWorld Parks & Entertainment’s earns a 1.3-star rating from 61 reviews, showing that the majority of visitors are dissatisfied with their experiences.

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Keywords

refund seaworld attractions park passes family kids amenities pandemic cancel ticket account children complaint employee june 18th saturday experience seaworld orlando visit
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

SeaWorld Parks & Entertainment Buying a seaworld multiple entry passport is a waste of money

I was extremely disappointed with the poor service my family and I received at Seaworld San Diego. My husband, daughter and I stood in LINE and bought our Platinum Passports. I asked for our guest passes that were promised on the website but was disappointed when I was told I would have to pick them up at Guest Relations, inside the park. We had to go stand...

Read full review of SeaWorld Parks & Entertainment and 4 comments
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Overview of SeaWorld Parks & Entertainment complaint handling

SeaWorld Parks & Entertainment reviews first appeared on Complaints Board on Sep 11, 2006. The latest review No assistance received was posted on Sep 23, 2024. The latest complaint RE: Quick Que Premier was resolved on Aug 20, 2012. SeaWorld Parks & Entertainment has an average consumer rating of 1 stars from 61 reviews. SeaWorld Parks & Entertainment has resolved 5 complaints.
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  1. SeaWorld Parks & Entertainment Contacts

  2. SeaWorld Parks & Entertainment phone numbers
    +1 (407) 545-5550
    +1 (407) 545-5550
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    Aquatica, Orlando
    +1 (210) 520-4732
    +1 (210) 520-4732
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    Aquatica, San Antonio
    +1 (619) 222-4732
    +1 (619) 222-4732
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    Aquatica, San Diego
    +1 (407) 513-4600
    +1 (407) 513-4600
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    Discovery Cove, Orlando
    +1 (813) 884-4386
    +1 (813) 884-4386
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    Busch Gardens & Adventure Island, Tampa
    +1 (757) 229-4386
    +1 (757) 229-4386
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    Busch Gardens, Williamsburg
    +1 (215) 702-3566
    +1 (215) 702-3566
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    Sesame Place, Langhorne, PA
    More phone numbers
  3. SeaWorld Parks & Entertainment emails
  4. SeaWorld Parks & Entertainment address
    P.O. Box 690129, Orlando, Florida, 32869, United States
  5. SeaWorld Parks & Entertainment social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 24, 2024
SeaWorld Parks & Entertainment Category
SeaWorld Parks & Entertainment is ranked 3 among 14 companies in the Theme Parks category
#01 Disneyland Interactive Disneyland Interactive #02 Six Flags Entertainment Six Flags Entertainment #03 SeaWorld Parks & Entertainment SeaWorld Parks & Entertainment #04 Legoland Legoland #05 Cedar Point Cedar Point

Most discussed complaints

No assistance received
2
(opinions to this review)
 Buying a seaworld multiple entry passport is a waste of money
1
(opinions to this review)

Recent comments about SeaWorld Parks & Entertainment company

No assistance received
1
It’s baffling that SeaWorld isn’t being more flexible, especially...
 Unauthorized auto renewal
2
Same here. We’ve been charged $529 total for the platinum renewal...
 Orlando seaworld howl-o-scream front line fear extreme. October 15
1
Complain to BBB. But I am still trying to get a refund. I had similar...
 Calypso bay smokehouse/phone customer service
2
My first complaint has to do with Parking, If I am driving a car full...
 No special needs guest
2
It is a shame about the lines, they should have told everyone waiting...
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