This review was chosen algorithmically as the most valued customer feedback.
I ordered two t-shirts from She Inside but the shirts they sent me were wrong size. I sent t-shirts back and asked for money refund. I have never received new t-shirts and I can’t even get a refund. I also spent money on shipping. It is ridiculous!
Hi there . I had ordered a white high waist eyelet skirt. I m extremely disappointed after seeing my order. I didn't like the stuff of the skirt. I want to return it now. My reference no would be [protected]. Kindly help me out.
Thanks
Naseema Khan
A9/703
JPWishtown Klassic
Sector-134
Noida
UP India
C
C
Cheryl Simpson
US
2 comments
Cheryl Simpson
of US
Oct 02, 20175:59 am EDT
Can't submit a returns label
Shocking no phone number
B
B
batman0220
SE
2 comments
batman0220
of SE
Dec 10, 20173:42 am EST
I bought 4 items from the company, . came quickly but the quality is bad, cheap material and not comfortable when wearing. also they are not like the pic very disappointed
K
K
KaylaOMG
US
1 comments
KaylaOMG
of US
Aug 15, 20187:01 am EDT
Impossible to contact them, completely absent of reply.
M
M
Magda ali
AE
1 comments
Magda ali
of AE
Aug 21, 20181:31 am EDT
Order number xxa22135
Amount 202.87
Want to exchange not return!
I received L size : jumpsuit gathered sleeve surplice wrap plaid jumpsuit
But I Need XL size instead.
Order made 22.03.2018
Magda Ali
[protected]
Maggiegloria@hotmail.com
Thank you I appreciate it!
Magda
View 0 more photos
B
B
batman0220
SE
2 comments
batman0220
of SE
Sep 01, 20182:58 pm EDT
"Absolutely not recommended !
Absolutely not recommended ! Ordered three dresses, the delivery took a long time and the quality was very cheap, even the sizes were extremely different from the dimensions I had ordered;-)))))) Never again! I've never had such a complicated order. "
D
D
Diksha Mehra
US
1 comments
Diksha Mehra
of US
Sep 06, 20185:33 am EDT
I ordered an owl sweatshirt from paytm shein and I received it but it is not being shown that I have received and the size of the sweatshirt is big for me so I have to exchange. Please update my shipping details and exchange my item..
View 0 more photos
A
A
Anita Gupta
US
1 comments
Anita Gupta
of US
Sep 10, 20189:55 am EDT
I have ordered one top from shein.com and I want to get it return as the size is unfit to me.
But after numerous returning request no one call back or came to collect the piece.
And the worst thing is that shein's customer care no. Is not available. I have tried it so many times.
My order no.- [protected]
I am attaching the invoice photo along.
A
A
Avantika 12345
US
1 comments
Avantika 12345
of US
Sep 10, 201812:29 pm EDT
I haven't received my order yet and it's been 2 weeks though it is showing delivered on my shein account and I have not received it. And also haven't hoti any message or email regarding delivery and also not able to track my order. What the hell is this?
M
M
Manisha verma
IN
1 comments
Manisha verma
of IN
Sep 10, 20181:18 pm EDT
I ordered 1t-shirt on 16 of Sep I didn't receive any confirmation message of the product and I also had done online payment for it kindly let me know thar when I will receive my order
A
A
Achsah
IN
1 comments
Achsah
of IN
Sep 10, 20183:02 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
How the hell do I track my order?.. my orders says empty.. I had already made the payment around 2500 and still have no information available on it... I need a customer care number atleast.. to see if I lost my money!
C
C
Cheryl Simpson
US
2 comments
Cheryl Simpson
of US
Sep 10, 20185:48 pm EDT
I'm wanting to return ALL my items which it won't let me submit any returns labels
I'm wanting to send the items back to receive a full refund
R
R
Ramya-Reddy
US
1 comments
Ramya-Reddy
of US
Sep 10, 20186:01 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I have ordered in shein on sep 25th but I did not receive my order yet. Tracking details are not getting updated. I want to know when I receive my order.
Order number:xzk15412
Tracking number:[protected]
R
R
Ruchika.likhitkar01
US
1 comments
Ruchika.likhitkar01
of US
Sep 11, 20184:54 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I had ordered a jeans. I m nt able to track my order. My order ID is HLA15967. And my tracking no. is [protected]. And I hope u people will reply..
K
K
Kislayy
US
1 comments
Kislayy
of US
Sep 11, 20185:13 am EDT
The top is too loose.
I submitted a return request but no reply came from the company.
N
N
Naseema Khan
US
2 comments
Naseema Khan
of US
Sep 18, 20186:31 pm EDT
Hi there. I had ordered a white high waist eyelet skirt. I m extremely disappointed after seeing my order. I didn't like the stuff of the skirt. I want to return it now. My reference no would be [protected]. Kindly help me out.
Thanks
Naseema Khan
A9/703
JPWishtown Klassic
Sector-134
Noida
UP
India
201304.
[protected]
P
P
Pallavi Tauro
US
1 comments
Pallavi Tauro
of US
Sep 18, 20188:41 pm EDT
I had ordered some stuff on Shein. Some articles I had to return because of size issue and I got a refund of INR 3044. I withdrew the amount from Shein wallet and was assured that the amount will reflect in my Paytm balance in a period of 48 hours. Today is the 3rd day and my complain has still not been resolved.
B
B
bk0723
IN
1 comments
bk0723
of IN
Sep 19, 20183:20 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Dear plz note on 8th September 2018 somebody misuse my indusland bank credit card for purchasing ur product
So plz find below transaction detail and cancel order and refund you card
NET-[protected]
So plz refund my money to my card
Reds
Bkpattanayak
Ph-[protected]
D
D
Deathshadow
US
1 comments
Deathshadow
of US
Sep 19, 20185:14 am EDT
Please make payment process for my Order Number:AXZ33879. I've been trying to contact you since I've attempted to order the product. Please help me out and don't let your customer judge you for this issue
S
S
Shubhangibansal
US
1 comments
Shubhangibansal
of US
Sep 19, 20186:58 am EDT
Hie!
My email id which I enetered is not opening up. I need to change it to shubhangibansal70@gmail.com
Kindly help
I have requested my order to get changed but it has not been picked up yet
D
D
debate
QA
1 comments
debate
of QA
Sep 19, 201812:00 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Hi. I received the products, Chokers as advertised was 13 pieces and I received 10 pcs only. and charged me with 20 riyals for customs clearance where in as advertised was free delivery and shipping.
View 0 more photos
V
V
Vasundhra Kulshrestha
US
1 comments
Vasundhra Kulshrestha
of US
Sep 20, 201812:37 am EDT
I need to exchange my top i ordered..
I am having size problem in that...
S
S
Supritha
US
1 comments
Supritha
of US
Oct 15, 201810:52 pm EDT
It's been 2 days I placed the order and already money has cut but till now I have not got any order confirmation message also..
I have been trying to contact you people but no where you people are responding... this is the way you treat your customers... very disappointed with your service..
If you can't send my order I want my money back
P
P
Payal Malhotra
US
1 comments
Payal Malhotra
of US
Oct 22, 20183:03 am EDT
I don't know why my cod option is not working for me in Shein app please help I want to buy clothes
B
B
Barkha khanna
IN
1 comments
Barkha khanna
of IN
Oct 23, 20183:04 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
We have not received the shipment, and the status is showing... delivered. So kindly track the packet or refund our money
This was the first that we ordered on this side but the experience was not good
K
K
Kallista Cooper
US
1 comments
Kallista Cooper
of US
Oct 27, 20189:38 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I ordered my bathing suit and this T-Shirt dress like over a month ago. I BARELY got my T-Shirt dress, but I NEVER got my bathing suit that I ordered the SAME day with my dress. It's been over a 3 weeks, I paid my money for the suit, and I want it now, or I will be needing my money back.
-Thanks. Get back to me as soon as possible!
E
E
Erika6666
US
1 comments
Erika6666
of US
Oct 27, 20189:15 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I placed an order for a top. The order number was LBB11875 and the tracking id of the order was [protected]. The tracking id shows undelivered due to customer but I haven't returned any order.
Please help me with it or return the money of the top paid through paytm.
Thank you!
Lilia is a flower
Pasadena, US
3 complaint
4 comments
Lilia is a flower
of Pasadena, US
Feb 08, 20227:35 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
Out of 7 items I got only 2 for the last month. I didn't say I placed my order two months ago and as you can see there's such a big mess happening.
I told them to stop sending separate orders and collect them all in one, but they didn't listen to me and shipped all of the items separately, so no wonder if some of them got lost or seized by the customs.
Lilia is a flower
Pasadena, US
3 complaint
4 comments
Lilia is a flower
of Pasadena, US
Jun 10, 202211:14 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Verified customerThis complaint was posted by a verified customer. Learn more
Shein contracted LSO for my delivery package which never got delivered.
On 11th Apr it got shipped and since then there is no updates.
On LSO website they keep changing the delivery date from 21/22/24 Apr, I keep trying to contact LSO it is just a wastee.
J
J
Jakeyah Melo (hitthefolks24/7)
US
1 comments
Jakeyah Melo (hitthefolks24/7)
of US
May 13, 20238:00 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Did not leave my pack at my door
C
C
Chelz
US
1 comments
Chelz
of US
Aug 02, 20236:16 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I returned 2 items which I ordered due to size issues. I paid using gift card and debit card, but I got only partial refund to my debit card but haven't received balance refund in gift card. I contacted them several times but they are not replying properly. (Excluding return shipping charge). It's been 2 months already.
View 0 more photos
N
N
Najwa Al Dajani
US
1 comments
Najwa Al Dajani
of US
Sep 23, 20238:03 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Amount I paid for shein was more instead of 127 dhs they took 200 dirhams after calculating my stuff I discovered the wrong calculation from shein online
Najwa.dajani@hotmail.com
[protected]
I paid cash for my order
S
S
SandyDCA
US
1 complaint
2 comments
SandyDCA
of US
Oct 22, 20236:21 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Do not order here! So many problems here. don't waste your time!
Hi there . I had ordered a white high waist eyelet skirt. I m extremely disappointed after seeing my order. I didn't like the stuff of the skirt. I want to return it now. My reference no would be [protected]. Kindly help me out.
Thanks
Naseema Khan
A9/703
JPWishtown Klassic
Sector-134
Noida
UP India
Can't submit a returns label
Shocking no phone number
I bought 4 items from the company, . came quickly but the quality is bad, cheap material and not comfortable when wearing. also they are not like the pic very disappointed
Impossible to contact them, completely absent of reply.
Order number xxa22135
Amount 202.87
Want to exchange not return!
I received L size : jumpsuit gathered sleeve surplice wrap plaid jumpsuit
But I Need XL size instead.
Order made 22.03.2018
Magda Ali
[protected]
Maggiegloria@hotmail.com
Thank you I appreciate it!
Magda
"Absolutely not recommended !
Absolutely not recommended ! Ordered three dresses, the delivery took a long time and the quality was very cheap, even the sizes were extremely different from the dimensions I had ordered;-)))))) Never again! I've never had such a complicated order. "
I ordered an owl sweatshirt from paytm shein and I received it but it is not being shown that I have received and the size of the sweatshirt is big for me so I have to exchange. Please update my shipping details and exchange my item..
I have ordered one top from shein.com and I want to get it return as the size is unfit to me.
But after numerous returning request no one call back or came to collect the piece.
And the worst thing is that shein's customer care no. Is not available. I have tried it so many times.
My order no.- [protected]
I am attaching the invoice photo along.
I haven't received my order yet and it's been 2 weeks though it is showing delivered on my shein account and I have not received it. And also haven't hoti any message or email regarding delivery and also not able to track my order. What the hell is this?
I ordered 1t-shirt on 16 of Sep I didn't receive any confirmation message of the product and I also had done online payment for it kindly let me know thar when I will receive my order
How the hell do I track my order?.. my orders says empty.. I had already made the payment around 2500 and still have no information available on it... I need a customer care number atleast.. to see if I lost my money!
I'm wanting to return ALL my items which it won't let me submit any returns labels
I'm wanting to send the items back to receive a full refund
I have ordered in shein on sep 25th but I did not receive my order yet. Tracking details are not getting updated. I want to know when I receive my order.
Order number:xzk15412
Tracking number:[protected]
I had ordered a jeans. I m nt able to track my order. My order ID is HLA15967. And my tracking no. is [protected]. And I hope u people will reply..
The top is too loose.
I submitted a return request but no reply came from the company.
Hi there. I had ordered a white high waist eyelet skirt. I m extremely disappointed after seeing my order. I didn't like the stuff of the skirt. I want to return it now. My reference no would be [protected]. Kindly help me out.
Thanks
Naseema Khan
A9/703
JPWishtown Klassic
Sector-134
Noida
UP
India
201304.
[protected]
I had ordered some stuff on Shein. Some articles I had to return because of size issue and I got a refund of INR 3044. I withdrew the amount from Shein wallet and was assured that the amount will reflect in my Paytm balance in a period of 48 hours. Today is the 3rd day and my complain has still not been resolved.
Dear plz note on 8th September 2018 somebody misuse my indusland bank credit card for purchasing ur product
So plz find below transaction detail and cancel order and refund you card
NET-[protected]
So plz refund my money to my card
Reds
Bkpattanayak
Ph-[protected]
Please make payment process for my Order Number:AXZ33879. I've been trying to contact you since I've attempted to order the product. Please help me out and don't let your customer judge you for this issue
Hie!
My email id which I enetered is not opening up. I need to change it to shubhangibansal70@gmail.com
Kindly help
I have requested my order to get changed but it has not been picked up yet
Hi. I received the products, Chokers as advertised was 13 pieces and I received 10 pcs only. and charged me with 20 riyals for customs clearance where in as advertised was free delivery and shipping.
I need to exchange my top i ordered..
I am having size problem in that...
It's been 2 days I placed the order and already money has cut but till now I have not got any order confirmation message also..
I have been trying to contact you people but no where you people are responding... this is the way you treat your customers... very disappointed with your service..
If you can't send my order I want my money back
I don't know why my cod option is not working for me in Shein app please help I want to buy clothes
We have not received the shipment, and the status is showing... delivered. So kindly track the packet or refund our money
This was the first that we ordered on this side but the experience was not good
I ordered my bathing suit and this T-Shirt dress like over a month ago. I BARELY got my T-Shirt dress, but I NEVER got my bathing suit that I ordered the SAME day with my dress. It's been over a 3 weeks, I paid my money for the suit, and I want it now, or I will be needing my money back.
-Thanks. Get back to me as soon as possible!
I placed an order for a top. The order number was LBB11875 and the tracking id of the order was [protected]. The tracking id shows undelivered due to customer but I haven't returned any order.
Please help me with it or return the money of the top paid through paytm.
Thank you!
Out of 7 items I got only 2 for the last month. I didn't say I placed my order two months ago and as you can see there's such a big mess happening.
I told them to stop sending separate orders and collect them all in one, but they didn't listen to me and shipped all of the items separately, so no wonder if some of them got lost or seized by the customs.
😞
Shein contracted LSO for my delivery package which never got delivered.
On 11th Apr it got shipped and since then there is no updates.
On LSO website they keep changing the delivery date from 21/22/24 Apr, I keep trying to contact LSO it is just a wastee.
Did not leave my pack at my door
I returned 2 items which I ordered due to size issues. I paid using gift card and debit card, but I got only partial refund to my debit card but haven't received balance refund in gift card. I contacted them several times but they are not replying properly. (Excluding return shipping charge). It's been 2 months already.
Amount I paid for shein was more instead of 127 dhs they took 200 dirhams after calculating my stuff I discovered the wrong calculation from shein online
Najwa.dajani@hotmail.com
[protected]
I paid cash for my order
Do not order here! So many problems here. don't waste your time!