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SheInside / SheIn Group

SheInside / SheIn Group review: ridiculous 34

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Author of the review
4:17 am EDT
Review updated:
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I ordered two t-shirts from She Inside but the shirts they sent me were wrong size. I sent t-shirts back and asked for money refund. I have never received new t-shirts and I can’t even get a refund. I also spent money on shipping. It is ridiculous!

34 comments
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Naseema Khan
US
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Aug 31, 2017 3:25 am EDT

Hi there . I had ordered a white high waist eyelet skirt. I m extremely disappointed after seeing my order. I didn't like the stuff of the skirt. I want to return it now. My reference no would be [protected]. Kindly help me out.
Thanks
Naseema Khan
A9/703
JPWishtown Klassic
Sector-134
Noida
UP India

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Cheryl Simpson
US
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Oct 02, 2017 5:59 am EDT

Can't submit a returns label
Shocking no phone number

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batman0220
SE
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Dec 10, 2017 3:42 am EST

I bought 4 items from the company, . came quickly but the quality is bad, cheap material and not comfortable when wearing. also they are not like the pic very disappointed

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KaylaOMG
US
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Aug 15, 2018 7:01 am EDT

Impossible to contact them, completely absent of reply.

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Magda ali
AE
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Aug 21, 2018 1:31 am EDT

Order number xxa22135
Amount 202.87
Want to exchange not return!
I received L size : jumpsuit gathered sleeve surplice wrap plaid jumpsuit
But I Need XL size instead.
Order made 22.03.2018
Magda Ali
[protected]
Maggiegloria@hotmail.com
Thank you I appreciate it!
Magda

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batman0220
SE
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Sep 01, 2018 2:58 pm EDT

"Absolutely not recommended !

Absolutely not recommended ! Ordered three dresses, the delivery took a long time and the quality was very cheap, even the sizes were extremely different from the dimensions I had ordered;-)))))) Never again! I've never had such a complicated order. "

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Diksha Mehra
US
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Sep 06, 2018 5:33 am EDT

I ordered an owl sweatshirt from paytm shein and I received it but it is not being shown that I have received and the size of the sweatshirt is big for me so I have to exchange. Please update my shipping details and exchange my item..

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Anita Gupta
US
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Sep 10, 2018 9:55 am EDT

I have ordered one top from shein.com and I want to get it return as the size is unfit to me.
But after numerous returning request no one call back or came to collect the piece.
And the worst thing is that shein's customer care no. Is not available. I have tried it so many times.
My order no.- [protected]
I am attaching the invoice photo along.

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Avantika 12345
US
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Sep 10, 2018 12:29 pm EDT

I haven't received my order yet and it's been 2 weeks though it is showing delivered on my shein account and I have not received it. And also haven't hoti any message or email regarding delivery and also not able to track my order. What the hell is this?

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Manisha verma
IN
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Sep 10, 2018 1:18 pm EDT

I ordered 1t-shirt on 16 of Sep I didn't receive any confirmation message of the product and I also had done online payment for it kindly let me know thar when I will receive my order

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Achsah
IN
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Sep 10, 2018 3:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

How the hell do I track my order?.. my orders says empty.. I had already made the payment around 2500 and still have no information available on it... I need a customer care number atleast.. to see if I lost my money!

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Cheryl Simpson
US
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Sep 10, 2018 5:48 pm EDT

I'm wanting to return ALL my items which it won't let me submit any returns labels
I'm wanting to send the items back to receive a full refund

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Ramya-Reddy
US
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Sep 10, 2018 6:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have ordered in shein on sep 25th but I did not receive my order yet. Tracking details are not getting updated. I want to know when I receive my order.
Order number:xzk15412
Tracking number:[protected]

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Ruchika.likhitkar01
US
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Sep 11, 2018 4:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had ordered a jeans. I m nt able to track my order. My order ID is HLA15967. And my tracking no. is [protected]. And I hope u people will reply..

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Kislayy
US
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Sep 11, 2018 5:13 am EDT

The top is too loose.
I submitted a return request but no reply came from the company.

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Naseema Khan
US
Send a message
Sep 18, 2018 6:31 pm EDT

Hi there. I had ordered a white high waist eyelet skirt. I m extremely disappointed after seeing my order. I didn't like the stuff of the skirt. I want to return it now. My reference no would be [protected]. Kindly help me out.
Thanks
Naseema Khan
A9/703
JPWishtown Klassic
Sector-134
Noida
UP
India
201304.
[protected]

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Pallavi Tauro
US
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Sep 18, 2018 8:41 pm EDT

I had ordered some stuff on Shein. Some articles I had to return because of size issue and I got a refund of INR 3044. I withdrew the amount from Shein wallet and was assured that the amount will reflect in my Paytm balance in a period of 48 hours. Today is the 3rd day and my complain has still not been resolved.

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bk0723
IN
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Sep 19, 2018 3:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear plz note on 8th September 2018 somebody misuse my indusland bank credit card for purchasing ur product
So plz find below transaction detail and cancel order and refund you card
NET-[protected]
So plz refund my money to my card
Reds
Bkpattanayak
Ph-[protected]

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Deathshadow
US
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Sep 19, 2018 5:14 am EDT

Please make payment process for my Order Number:AXZ33879. I've been trying to contact you since I've attempted to order the product. Please help me out and don't let your customer judge you for this issue

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Shubhangibansal
US
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Sep 19, 2018 6:58 am EDT

Hie!

My email id which I enetered is not opening up. I need to change it to shubhangibansal70@gmail.com
Kindly help

I have requested my order to get changed but it has not been picked up yet

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debate
QA
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Sep 19, 2018 12:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi. I received the products, Chokers as advertised was 13 pieces and I received 10 pcs only. and charged me with 20 riyals for customs clearance where in as advertised was free delivery and shipping.

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Vasundhra Kulshrestha
US
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Sep 20, 2018 12:37 am EDT

I need to exchange my top i ordered..
I am having size problem in that...

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Supritha
US
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Oct 15, 2018 10:52 pm EDT

It's been 2 days I placed the order and already money has cut but till now I have not got any order confirmation message also..
I have been trying to contact you people but no where you people are responding... this is the way you treat your customers... very disappointed with your service..
If you can't send my order I want my money back

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Payal Malhotra
US
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Oct 22, 2018 3:03 am EDT

I don't know why my cod option is not working for me in Shein app please help I want to buy clothes

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Barkha khanna
IN
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Oct 23, 2018 3:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We have not received the shipment, and the status is showing... delivered. So kindly track the packet or refund our money
This was the first that we ordered on this side but the experience was not good

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Kallista Cooper
US
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Oct 27, 2018 9:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered my bathing suit and this T-Shirt dress like over a month ago. I BARELY got my T-Shirt dress, but I NEVER got my bathing suit that I ordered the SAME day with my dress. It's been over a 3 weeks, I paid my money for the suit, and I want it now, or I will be needing my money back.
-Thanks. Get back to me as soon as possible!

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Erika6666
US
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Oct 27, 2018 9:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order for a top. The order number was LBB11875 and the tracking id of the order was [protected]. The tracking id shows undelivered due to customer but I haven't returned any order.
Please help me with it or return the money of the top paid through paytm.
Thank you!

Lilia is a flower
Lilia is a flower
Pasadena, US
Send a message
Feb 08, 2022 7:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Out of 7 items I got only 2 for the last month. I didn't say I placed my order two months ago and as you can see there's such a big mess happening.

I told them to stop sending separate orders and collect them all in one, but they didn't listen to me and shipped all of the items separately, so no wonder if some of them got lost or seized by the customs.

Lilia is a flower
Lilia is a flower
Pasadena, US
Send a message
Jun 10, 2022 11:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

😞

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Nirali Rathod
US
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Apr 30, 2023 5:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Shein contracted LSO for my delivery package which never got delivered.

On 11th Apr it got shipped and since then there is no updates.

On LSO website they keep changing the delivery date from 21/22/24 Apr, I keep trying to contact LSO it is just a wastee.

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Jakeyah Melo (hitthefolks24/7)
US
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May 13, 2023 8:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Did not leave my pack at my door

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Chelz
US
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Aug 02, 2023 6:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I returned 2 items which I ordered due to size issues. I paid using gift card and debit card, but I got only partial refund to my debit card but haven't received balance refund in gift card. I contacted them several times but they are not replying properly. (Excluding return shipping charge). It's been 2 months already.

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Najwa Al Dajani
US
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Sep 23, 2023 8:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Amount I paid for shein was more instead of 127 dhs they took 200 dirhams after calculating my stuff I discovered the wrong calculation from shein online

Najwa.dajani@hotmail.com

[protected]

I paid cash for my order

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SandyDCA
US
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Oct 22, 2023 6:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Do not order here! So many problems here. don't waste your time!

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    688 N Rimsdale Ave Apt 24, Covina, California, 91722-3544, United States
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  5. Janet
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    Dec 20, 2024
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