ShopDealMan.com / Deal Man
Reviews and Complaints

Ordered on 28th january still not recieved order number #dm1320447
My address 7 mcgahey court newtongrange eh22 4nj
Mrs audrey cameron
Rio lace dress pink (M)

I really would like this dress soon as I need it for a wedding on the 10th of march and has hoped I had ordered it in plenty time as the email had informed me it took up to 30 days for delivery many thanks audrey cameron

Where is my jacket?I am very angry.
I have ordered my jacket in january. 14january. And I haven't any news about my pack. I spent 70 euro and I want immediately news about my pack otherwise I want my money back.
The number of order is dm1315667.
I must have an order immediately otherwise my father is a lawyer and he'll sue your company.
My email is [protected]@gmail. com, I must have neeeeewsss!

Dm1328214 is my order number. By mistake I have order two shoes of same category. I wanted to refund one. But since the day of shopping no one answering the mail.
Can you please provide your contact number. No one even pick the phone. Please resolve the issue and get me my money refund. Hope to get positibe reply.
Its my first time shopping with deal man. Please make it a good experience.

I placed an order on 14th Jan 2017 for 2 shirts, order number DM1317265, received a tracking number and to this date (10th feb 2017) have not received any goods.
have messaged deal man multiple times and still have not had any response back from them . The tracking number doesn't work (RJ585494957CN) despite trying on multiple occasions.
if I don't receive some response soon I will forced to take action to recover my money

I have ordered two shirts over 4 months ago that listed as shipping in November I have received nothing for the money that I have spent I have sent several emails only response that I get is that we apologize it is on its way we assure you but nothing ever comes

Shipment number dm1306050

I like many others have ordered products and received nothing this is not acceptable and I will be reporting it to the Better Business Bureau the police and any social media site that will listen if I don't get a prompt response and resolution

i order an item in december 2016
i havent received it as yet
Order #DM1304686
the order was placed on 4th December 2016
it is now 8th February 2017 and i still havent received the item
i sent an email to [protected]@dealman.com and no one was gotten back to me as yet
can i please get an update. why is it taking so long and no one is getting back to me
thank you

I have been waiting 3 months since I ordered a smart watch and there is any answer from them 'cause I'm still dont receive it. I sent too many messages to them and the last answer was they have no control over how efficient the shipping services are. I think this is a fake company . Don't buy anything because they even send you money back . Im still waiting some.answer

I ordered and paid for a watch in mid December having not received the watch about two weeks ago I e-mailed the company asking if the watch had been dispatched and as yet I have not received a reply, if I had taken the time to look at this company's reviews I wouldn't have ordered from them but we all learn from our mistakes

the order was for a Clifford Casual Watch ordered on the 20/12/16 and paid for next day the order number wasDM1309996

My order was confirmed on November 2016 as per email below, until this date I have not received my order. I think this is scam company.

Dear Marcus Ngarbingan,

All of the items from order #DM1295535 have now been shipped, and we can no longer make amendments to your order. Tracking information is available upon request.

1x Patchwork Mustang Shoes - Orange / 8.5

Your order is being shipped to the following address:

Well I hope I find an answer if not I will make you a scandal on all the social networks. I start to believe that it is the scam. I have placed an order since the November me I think the money is already taken but no order nor a way to follow the order. And here it is more than two months and I received nothing. So please either you return my money or contact me to explain what is happening (the order should be in belgium at the end of december I think it is not complicated)
Here is my email: [protected]@hotmail.com
My number: +[protected]
Command number: # DM1309379

Paid with
Mcard x-0717
You'll see "paypal *deal man" on your card statement.
Exchange rate
175.94 myr = $37.99 usd
1 myr = 0.22 usd
Ship to
Rozmanizam mohd rozali
Aces sdn bhd.a13 jln gebeng 2/6 kawasan perindustrian gebeng
Aces sdn bhd (ting bwh), a13 jln gebeng 2/6, kawasan perindustrian gebeng
Kuantan
Phg
26080
Malaysia
Transaction id
7h580742sd274851j
Seller info
Deal man
Http://www.dealman.co.nz
[protected]@gmail.com
Invoice id
C13133496594.1
Your purchase
Striped casual flats - blue / 8$37.99 usd
Shipping$0.00 usd
Tax$0.00 usd
Purchase total$37.99 usd
Fee$0.00 usd
Total$37.99 usd
**please check for me about the item*

I placed an order and it's been 2 weeks and I haven't heard a word about it. There is NO WAY to contact anyone. It just says that my order has been "unfilled." I wanted a tracking number or something so I went to the "contact us" tab of the bottom of the page it just takes you to the "about us" page. The whole site is extremely vague! This isn't the way to run an online business & I saw that because I run one. There is no way to track the progress of your order.

DEAL MAN [protected]@thedealman.co.nz via shopify.com
12/12/16

to me
Dear Vivekkumar Mehta,

All of the items from order #DM1306179 have now been shipped, and we can no longer make amendments to your order. Tracking information is available upon request.

1x Men's Assassins Style Hoodie - Black / XS

Your order is being shipped to the following address:

Vivekkumar Mehta
Mbarara Uganda

Mbarara,
Uganda

As stated on www.dealman.co.nz/pages/shipping, www.dealman.co.nz/pages/faq and your invoice, items generally take up to 30 days to arrive as we ship direct from the manufacturer in order to provide you with the best deals along with free shipping. For multi-item orders these may get split up in the dispatch process due to customs handling procedures, please do not worry, your parcels will arrive separately.
Thank you for ordering from DEAL MAN!

after a 45 days also i didnt received the goods as well as no response from DEALMAN team.

Hi, I have ordered my 2 pairs of shows on 9th Nov 2016 and today 23rd Jan but still I have not received my order . I have Sent atleast 100 emails and reminder for this but no reply . If I would have knowing this I could not have odered it as first instance . No where in world and no company will take 74 days to deliver one product . I am Have very disappointed and will not recommend anyone to buy from deal man even if they offered in free . A very unhappy client . Hi

What kind of delivery service am I expecting? Ordered was done on 12th december and today is 18th january 2017!
Dm1307160 and I expect immediate response on the parcel!

Online shopping meant to be reliable, fast and repeated purchase. Are you trying to show me a totally reverse condition? If so, thanks for the greatest experience in my 10 years online shopping journey. You have successfully created a none-beatable benchmark where I assumed no other companies are able to overtake your reputation.

Now, within this week for an answer by emailing to [protected]@gmail.com or expect me to make this a well-known event in fb, where you promoted your first attire!

I order a jacket and shirt from deal man on the 18th of october 2016.In december they responded to my first email giving a long excuse for a delay - along with a tracking number which never corresponded to any item on the website link they sent me. It is now 15 january and they have not replied to any subsequent emails. Nor have I received my order! Over 3 months?!?! I want refund - and I want it now.

1. Order #dm1290412 – shipped on 18 october 2016
2. Order #dm1290421 – shipped on 18 october 2016

None of my inquiries for more information on status of shipment and requests on status have gone unanswered - this is disgraceful, disrespectful, very unhappy customer; this was to be a christmas present for my son who really wanted the jacked we are going into the 2nd week of 2017 and still no jacket.

I ordered the following below on nov 25 on nov 28 i received the following:

On 28 november 2016 at 01:32, deal man wrote:
Dear cynthia bowles,

All of the items from order #dm1301417 have now been shipped, and we can no longer make amendments to your order. tracking information is available upon request.

1x urban knight jacket - l / black

Your order is being shipped to the following address:

Cynthia bowles
1293 regal court

Victoria, british columbia v9b 2l7
Canada

On thu, dec 1, 2016 at 2:27 pm, cindy bowles wrote:
Can i please get the tracking information on this order.

On 4 december 2016 at 21:00, deal man customer services wrote:
Hi cindy,

Thank you for your query, we appreciate your business and are happy to provide tracking information for every order. as stated on www.dealman.co.nz/pages/shipping, www.dealman.co.nz/pages/faq and your invoice, items generally take up to 30 days to arrive, but can take longer in rare circumstances as we ship direct from the manufacturer in order to provide you with the best deals along with free shipping. thank you for your patience and understanding.

Your international tracking code is:

Rj571353375cn

Via international air mail and canada post.

For detailed tracking information, the deal man recommends using 17track.net.

You may also track your parcel through the canada post website www.canadapost.ca for detailed information once it has arrived in canada. it will show as "not found" on the canada post website and will need to be tracked through 17track.net until it has cleared canadian customs.

Please note: we sell all items by their measurement, some items may retain the sizing labels of their origin country, but will correspond to the us sizing charts we've provided on our website.

Kind regards,

Stella

On dec 7, 2016 08:29, "cindy bowles" wrote:
Good day

Thank you for the tracking information - however can you please advise why it is not showing up on the either site as beening process by the courier company

On dec 27, 2016 21:31, "cindy bowles" wrote:
Still have not received my order and still cannot find out where it is with the tracking information provided.

I am unhappy with the customer service i have received and will not shop with your service again.

Cindy bowles

Cindy bowles 2 january 2017 at 10:44
To: deal man
Still waiting for this items. not happy as it has been more than 30 days and lack of communication with you creating my inqiurys to status of tracking etc as the number and i formation provided does not show up on either tracking site information provided.

Cindy bowles

Placed an order for shoes in september 2016 its now jan 2017 still no shoes, no refund, can never get a reply from. Rubbish service, rubbish customer care.
Worst company I have every tried to deal with.
Aviod at all cost...
They sent me a tracking number on the one email they did reply to which was rubbish.
Will never deal with these people again.

I purchased 3 items from this company on Nov 3, 2016. I've email them several times, after the 1st couple of emails. They sent me a tracking number, and it was useless. Since then I've email them every 2days and I still have not received any type of response. This company is scam and I contacting the New Zealand Consumer protection to file a official complaint with them

hi, i am writing to complain that i have ordered an item around 2 months ago, to be more specific, on the 10th of November, and it still hasn't arrived yet. I have tried using the tracking code that i have obtained via email to see where it may be located, but when the code was put into the specific site's tracker, the code did not work. The tracking code number is #DM1297054. If you would be so kind as to resolve this problem for me, thank you.