Shopper Discounts and Rewards
Reviews and Complaints

I got charged by this shopper discount when I ordered photo print outs. I realised it immediatly and I called the agency within a few minutes to cancel it. which they did on the telephone. BUT in reality, they continued to charge me for next 6 months. I was not careful enough to look at my credit card charge, when I realised, I called them to cancel immediatly.

I bought a part from JC Whitney on line and some how I started receiving a charge for $12.00 per month, the card I used gets paid out of my Morgan Stanley account I never noticed the charge for 18 months. I called the company and all they would credit me was 4 months.
I called JC Whitney about this and all they would comit is that they no longer use them.

my wife ordered tickets through FANDANGO and clicked the little box for $10.00 off of our next purchace...the next month we started getting charges from :SHOPPER DISCOUNTS [protected] and from RESERVATION REWARDS [protected]...i let it slide for a few months because i didn't know what they were for(me bad)...i called up the discounts one today and they (SUPERVISOR MIKE ) told me that BOTH would be cancelled and a refund issued...
going to the fandango site to complain to them i found # 41 on their F.A.Q. page saying they're not operating this scam and they're not making us sign up for it...
that means just use the basic checkout for any web purchaces and DON'T click any extra boxes that promice anything...if you can't complete your purchace that way you didn't need to buy from them anyway(see me shaking my finger at my wife...LOL)

I am in Agreement with Shopper Discounts fraud $12 charge! If they turn you down on a refund, keep pushing! First she said she can only do one month refund, then as I mentioned BBB and fraud, she changed it to up to 6 months she can retro pay. She couldn't word the popup box exactly, proving that the offer is purposefully scamful. This is ridiculous attempt to scam people - but I'm figuring my husband clicked the $10 coupon offer. Be careful what you click!

Shopper Discounts.com is running one of the biggest debit and credit card scams on the internet. Recently my daughter went off to college. As a way to help her out we are providing additional funds for her and monitoring her bank account of any transactions. Recently while my wife was reviewing her account on-line she saw a charge to her debit card of $12.00. This same charge was occurring per month for the last several months to a company called Shopper Discounts.com. After looking in to why she was charged this fee, a representative of Shopper Discounts.com informed me that we have been charged $12.00 per month since February of 2017 when my daughter made a purchase with her debit card on-line from Best Buy. When she made the on-line purchase she was asked if she wanted a 10.00 rebate on the purchase that she had selected. She selected yes and when she did she was automatically signed up for a monthly Shopper Discounts membership at a cost of $12.00 per month without her authorization or knowledge. She has paid a total of 252.00 in membership fees to this company without knowing. I called and cancelled the membership and I am trying to get the money refunded. Beware of this company. It is one of the biggest debit card scams on the internet.

###s tell me that someone in my household signed up for this service. What service? I never received anything. I live alone with my dog, since when do miniature dachshunds steal your credit card and go online? New video coming out "pets gone wild".

Bought flight from easyjet in UK who offered me a future discount which I accepted - however what really happened was easyJet sent my credit card details to a discount club. Shopper Discounts then sent junk like email that was filtered by my email system. A couple of months later they billed my credit card £8 and have done so every month to be a member of a club I never wanted to join.

I started receiving charges from Shopper Discounts on my son's college Citi card after he made a purchase online. He did not sign up for this awards program but I began seeing a $12.00 charge each month. After calling and complaining about the charge I was told the membership would end. It was
only after I told the representative that I was going to file a complaint with the BBB that I was told that all charges would be refunded. The representative did not put up much of a fight so I guess they have been told to refund completely when challenged. That pretty much convinces me that this is a scam.

I made a small purchase from BUY.com in April. Today (6/26) I just noticed a $12.00 charge on my debit card from Shopper Discount with a telephone number. Upon investigating further, there was also a $12.00 charge in May. I called the number and was assured both charges would be credited to my account. I was told I signed up when I made a purchase through BUY.com, which I do not remember doing and would never do. My debit card number used for the BUY.com purchase was given to Shopper Discounts without my permission. They did not send me anything in the mail, no one called me to verify this charge, and when I looked at my email account, there were some spammy-looking emails from they I had deleted, which after opening and reading never mentioned a $12.00 charge, just the benefits of Shopper Discount. This is outrageous. This company is ripping people off every day. I'm glad I caught them so soon, it appears they have been charging some people for years without their knowledge. They need to be reported, and I'm doing just that.

I have just discovered that you are taking £10 out of my account, I would like to know why please. I have not signed up for anything, I recently bought tickets for the theatre by phone so would like to know how this has happened and to stop it.

Hi Rubyyang:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.com. If you contact me directly, please reference this post.

Thanks,
Mary

I've had £20.00 taken from my bank account over the past 2 months. I have not given any instruction online that money can be taken from my account & where did you get my account number from!

shopperdiscounts.co.uk are taking £10 a month from my account unauthorised for at least the last 6 months how do I put a stop to this and get my cash back ?

I have just discovered the shopperdiscount have been taking £10 out of my account monthly.I only realized at that time, I don't know that this payment had already been done for how long without me noticing it. I have no idea who they are and how they got my bank detial. I would like advice on how to get my money back. Help! Help! Please!

Purchased some flowers for family member since then for the last 3 months Shoppersdicount have been charging me £10 per month using my debit card details.
The flourist I used was Senarantaflowers.co.uk
I will now go through the process of trying to stop these tranactions - can only do this by cancelling my card and trying to get my money back

I have noticed that Shopper discount.co.uk have been deducting £10 per month from my credit card without my authority.This has happened on the 19th of every month from and including November to April.
Mrs C.C.Chadwick, [protected]

I seem tobe yet another victum of the unauthorised witdrawrals from one of my credit card a/c.s. by this site shoppersdicount.co.uk
I have no idea how or where they got my card details from. I do know that I need to stop it now; I can ill afford this since I am retired and work part time to make up my pension.
I am going into town tomorrow to close my a/c if I cannot stop this.
jd

I have been charged £10 .00, on 27th October 2009, on my Barclays Credit Card for which I have not authorised.

I could not have given the authority as I was out of UK and did not carry the mentioned credit Card with me.

I want that money refunded.

Valabh Parmar

Withdrawl of money from my credit card account without permission, this has happened on the last two months statements and a explanation and reimbursement A.S.A.P. should be given to myself and other victims of this swindle.

concel my membership account id 4800781 thank you erwin brown

i would like to concel my member ship no one told me i had to spend 400 dollars to get 100 dollars my name is erwin brown my account id is 4800781 thank you

they bloody have charged me £ 50 since last 5 months and when i claimed then they are giving me back ony 30 pounds
i never use their discount at once even

This certainly is a scam. They know that you will forget to delete the service and the charges will mount. This business is a "bottom feeder" type of company. Know it. Don't be scammed as we were!

Thank you pointing this out - I too was scammed - rang the number you gave and it was easy enough to cancel. I got a pop up when I bought an Easy Jet Flight - wonder if they are in on this. I will now take advice to get my £20 back they scammed from me.

An unauthorised fee has appeared on my statement concerning these people, I have not authorised it !

Be aware this is a scam !

Guy Ellory

guyellory@hotmail.com

Same thing with me, after ordering flowers through Interflora I find a monthly debit of 10 pounds to Shopperdiscounts.co.uk! Have cancelled it via their phone which is actually the ref number on the credit card statement as could not find a phone number on their site. There was an automated option to cancel immediately so fingers crossed...

in respect to guy ellorys statement this unfair and unauthorised withdrawall is definately a scam and ive just noticed this coming up on my bank statement a number of times now!GET IN TOUCH WITH YOUR ACCOUNT HOLDER A.S.A.P.

Bhairavi Modak

I have same complain like Emily..they kept charging me some $10 for 8 months and then I realized that there is something wrong. When I did inquiry with my bank, I get to know that there is some one named shopperdiscounts.com. they are charging me for no reasons. This is ridiculous.

Hi Emily:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.com. If you contact me directly, please reference this post.

Thanks,
Mary
Customer Service

Hi JAS251948

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected]. Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.com. If you contact me directly, please reference this post.

Thanks,
Mary
Consumer Affairs

I have the same thing for last one year they have been charging $ 12 every month for more than one year.I called up the Credit card company they didn't do anything.So I called them up fraud shoppers discount 1-800 no they revered six months @ $12.And asked me to fill out a form which they send me online to claim the other six months amounts.
My question is should I do that to claim the rest by filling up the form?

Please let me know.

Thanks,

Alen

Like you I was 'surprised' to find a £10 debit on my account. BUT I went to their web site, retreived my password and found that I was enrolled in April. No idea how! BUT there is a customer service page that offers a termination of agreement either by free phone call or a proforma email. I did the latter and received an instant response with a formal cancellation of the agreement.

There was optional feedback and I have asked who or how it was that they got hold of my BANK details. So I wait in hope. These days I don't suppose my bank will be much help either!

I too have been involved without my direct knowledge after clicking through from a ten pound cash back via Easy Jet page ... have managed to leak 14 payments of £8
Spoke to the company just this minute tel : [protected]
Have requested a full refund

The operator has immediately agreed to pay back the last 3 but she will e mail me a claim for allowing me to follow up on the reamining refund I require

Reputable companies really need to stay away from allowing organisations like this to make offers on their pages in my instance I blame Easy Jet for allowing me to be open to this horrible practise

Helen Oliver

Hi Clare:

I just read your post and want to give you an official response on behalf of our company. I'm sorry you had trouble reaching our customer service representatives. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or need assistance, please try contacting our customer service team again at [protected] (this is a free phone). Alternatively, you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this post.

Thanks,
Mary
Customer Service

Its a scam. Easyjet are paid commission by Shoppersdiscount for allowing them to use their site to get your interest. No one expects to have money debited from their account unless they give over their bank details but by ticking a box and giving shoppersdiscount.co.uk your email address you are entering into an agreement for the host site to pass your bank details to Shoppersdiscount.co.uk. I have been trying for 4 months to get the debits stopped. Barclays bank have been useless. Eventually I got to speak to someone at shoppersdiscount who has cancelled the debits and refunded me previous payments. In my opinion everyone who istaken in by this should complain in the strongest terms to those who allowed Shoppersdiscounts.co.uk to use their site. In my case it was Interflora. Boycot Easyjet and boycot Interflora!

hi there i have had 20pound taken from my account in space of 2 weeks and a i have no dealings with you. so a want an immedate refund and once a receive it a will be changing my bank details as a haven gave you's permission to be taken money from my account. i would like an email to tell me when a will be getting my refund thank you email address is gayledougal@yahoo.co.uk thanks

I also had this. Turns out i signed up to a membership just by ordering a pizza from pizza hut. Thankfully i check my statements regularly. This company must be taking loads from people that don't even realise they are a member!

This has happened to me too, stealing money from me!

I have had the same thing happen to me. I tried to call the number above and there is no ringing or anything. This is awufl.

Hi Coomberwood:

I just read your post and want to give you an official response on behalf of our company. It’s important to me that your concerns are addressed and that your issue is resolved. If you have questions or feedback, please contact our customer service team at [protected] (this is a free phone). Alternatively, you can contact me directly at consumeraffairs@shopperdiscountsandrewards.com. If you contact me directly, please reference this post.

Thanks,
Mary
Consumer Affairs