SiteMile
Reviews and Complaints

Hi Mr.D.K. Mason, i will be at the office in the morning and check
have you installed the booking calendar plugin ?

Ticket: https://sitemile.freshdesk.com/helpdesk/tickets/40119
to answer back to us simply reply to this email as you normally do with all your emails
http://www.sitemile.com

On Sun, 18 Oct at 2:26 PM, Mr.D.K. Mason wrote:
You may give me a paypal refund if the plugin won't work in my themes

SiteMile powered by Freshdesk 40119:340713

Be wary of Sitemile custom coding service

Due to a small budget for a project with the end goal of raising funds for charities, I decided to use Sitemile's custom coding service due to the low cost I was quoted and reasonable timeframe of two weeks. 7 weeks after paying a portion of the projects cost upfront I am still waiting to see results. I am deeply disappointed in the service that Sitemile has offered and the way this project has been handled. I have been deceived on many occasions regarding the time that is still left on the project and have now missed critical site launch dates. I hope others do not have to go through the same experience that I have. Please approach Sitemile with caution.

As many others customers, I paid for a theme full of bugs or lack of functionalities. The admin-founder-single-employee (Andrei Saioc) has charged me for "specific works" (until now, I'v paid more than 600$) but I'm still waiting for delivery. According to him, it should have taken 1 week maximum.
I've paid 50% while ordering and he has accepted 10$ penalty for each day of delay. But without any delivery I've finally paid 50% of nothing !

Day after day, he invents new excuses and explains that he his "close to deliver" / "about to finish" / "it' will be uploaded in a bit" ...
No more answer since 2 days and I still wait for my paid work...
@Andrei : don't try to answer I'm a liar and not a real customer : my sitemile login is "Jeremie CADOR" and I can publish all the tickets details

Hello. I have purchased a WordPress theme from SiteMile website and there was something wrong with it. It worked fine when I was on my PC, but when I used the tablet there were many bugs and problems with colors.
I contacted SiteMile customer service and when I explained what happened and asked for help their rep treated me horribly! Just go online, find some reviews and see for yourself how these guys talk to their clients! Terrible! They literally called me liar and said I was fake.
The worst customer service ever!

I got some customizations to be done for which I asked for a quote. I clearly mentioned eveything in my document even with the screenshots. I got a quote from them with the timeline of 2 weeks. I added 50% advance to their account immediately once they sent the link. But to mu surprise work was not even started on the third week. I sent so many mails, skype messages, then Andreis worked only 1 day cleared half of the customizations. Half of them are still pending. Its been 2 months (as he told it will 2 weeks) but still the work is not finished.

It is very dissappointing.

I paid money for the themes, which offered the company www.SiteMile.com. I tried to work with them, but the services were the worst and the agents almost all the time, they ignored me. I was disappointed that I wasted money and time. I wanted to ask for the help, maybe someone can advise something useful. As well as share this info and post comments about your experience with them.

I paid $200 to the company www.SiteMile.com for the package of services. It was the worst experience, ‘coz their package didn’t contain promised services. When I reached the online chat agents, the rep told me that I needed to pay more if I wanted to get more services. It was total rip off, so stay away from them and post comments about your experience with them. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.