Sling TV
Reviews and Complaints

I want to congratulate you with a CLASSIC bait and switch program you are running... You got us to switch from a service where WE COULD Fast forward past the adds, to your FORCED to WATCH the STUPID Home-[censored] advertisement, AND, you ARE not able to return to the same spot you WANTED to reenter programming, because you decide RANDOMLY WHERE TO "DUMP" YOU IN THE PROGRAMMING WHEN YOU ARE DONE INTELLECTUALLY RAPING US . I am considering to sue you for violating my civil rights, here in my home county in Texas.

The Sling TV ad campaign, playing off of the 'swinging' lifestyle, is a deep dive into the toilet. Is their imagination so lacking that th ceyan't come up with anything uplifting to the people they want to reach? Or are all of us forever condemned to a world constantly seeking a lower common denominator?

This commercial campaign should be reimagined in a way that does not include a subtext of adultery and a lifestyle most consider immoral.

The Sling TV. commercials promoting an indecent lifestyle are offensive and disgusting. I am forced to change channels to avoid them, especially if there are minors in the house. If the company feels these commercials have any redeeming value, they are dreadfully mistaken. In my opinion, the company is using a immoral message to promote low value service.

Please get this off the air. One ad has the swingers, which is what they want to be portrayed as, inviting their neighbors and the neighbors mother to come over and "sling". But I guess if you're Hollywood it's O.K. Anything goes. Zero morals any time of day. Promoting swinging is their choice as a way to sell t.v. service. It's appalling to me. And if they want to promote promiscuity, run safe sex ads with it. They should stand by their political correctness.

Whenever watching a paid programming through Sling Tv, Netflix, or Hulu, the programming simply drops out to the roku main mid program or movie. I pay for a good uninterrupted tv programming. Guess I'll have to start watching some of the thousands of DVD movies I've collected over the past several years and [censored] the rip off that charges me a premium for a failing service.

I have used Sling TV several times in the past few years. I did not remember old account information so I opened a new account to watch NFL games on ESPN for a few weeks. On December 23, 2018 I opened the new account. In the second week of January 2019, I canceled the new account, less than three weeks after opening it. All was well. I was charged for one month, which is what I expected. Then, in February I was going over my credit card statements and noticed three charges for Sling TV. I was of course shocked and called them to find out what happened. They said that an old account was reactivated at the same time the new account was started. It went unnoticed on my end for two months so I was charged for two months. I asked them how that could be possible. They said that one of my devices must have logged in using the old information. I told them I that never saw any kind of message, or even a hint that was happening, and more importantly that I only used one stream and never used it after I canceled it in January. I asked them why would I activate two different accounts and only use one. I asked them to check my usage and confirm what I was saying. They did so and admitted I was correct. I felt relieved because surely the next step was to refund my card. Then they simply told me that they would not refund the card because usage did not matter. They said it was a prepaid service and they offered no refunds. Of course I was very angry and told them that I never authorized the old account to be opened and ask them to provide me proof that I did. They would not do so. They simply said that I needed to remove all log in information on all my devices so it would not be activated again in the future. I agreed that I needed to do that, but explained that did not settle the two charges for service that I never used, or authorized.

So, I disputed the charges with my credit card company. They were off of my bill for a month and then they showed back up. I called the credit card company and they said that Sling TV responded to the dispute saying I had authorized the charges. I told them that I did not and the charges are back into dispute. So far, I have had to be on the phone and chat for nearly three to four hours attempting to resolve the situation.

Sling TV is completely irresponsible in the way they charge people's credit cards. They are unapologetic and will not give a refund even when a mistake is made in the system. They will not consider any details whatsoever. Even if you don't use the service at all, they will still charge your card and refuse to refund the money. I thought they were a large corporation that would have reasonable customer service, but they are like dealing with scam artist. It is unimaginable. I will NEVER give Sling TV my credit card information again. They are extremely irresponsible and untrustworthy with it.

The Sling commercials, especially the "slingers" commercial are so disguisting, make no sense and it's just downright awful that this is what our children are subjected to seeing in between their shows! PLEASE do something to clean this up! We have enough to deal with trying to let our children grow up in their own time but this commercial prompts questions and encourage children to look things up that are beyond their years. Commercials should be PG and for EVERYONE. These commercials are not so.

Why does Sling TV find it necessary to sexualize a TV service in these repulsive, obnoxious, and inappropriate TV commercials starring couples insinuating wife swapping content? It obviously is not helping their single star ratings. Find a better way! Develop a commercial that provides real information about your service, compare to cable or other services, etc. It turns me off so much that every time it comes on I switch channels immediately.

The sling TV commercials are disgusting and what does sex have to do with TV service? The lady makes me want to throw up trying to be sexually suggestive. It is also inappropriate for a commercial. Kids do not need to see this. If sling wants customers, this is not the way to get them. It drives them away! I absolutely hate the commercials! They should be banned! Whoever the lady is in the commercials needs to stop trying to be sexy, she is far from it!

If your Looking to cut cable, Stay away from SLING TV! I only have sling for the walking dead. My service is broken from the day I signed up. I called immediately and reported the issue, a ticket was created I was told it would take sometime for a "engineer" to review it. I called the next day spoke to again the call center in the Philippines where they just read from a piece of paper. I asked a dozen times to be transferred to an American call center, which they finally did. The gentleman "trouble shot" with me we finally got my missing dvr back on the account. But my recording of the premier of The walking dead was not there, he told me he created several tickets to bring attention to my account to hopefully get it fixed quicker, by quick he gave me a time frame of 3-4 days! (Which I'm sure everyone can agree that is absurd to wait that long for something you prepaid for!) I asked to be called or emailed when that fix occurred and was told sorry they don't do that. So I waited Sunday the 17th comes my show is set to record from the guide it has the red dots and saying record. It did not record once again! So I called Tuesday when I had time between my 12 hour shifts at work. I reported it still was not fixed and now this is day 9! I requested a refund and to cancel my service since it's not working properly and I reported the issue only a few hours from
Signing back up and several times after! I was told there was no options of a refund! I have called several times spending hours on the phone with various employees and supervisors! They will not refund my money I have not used the app only to trouble shoot the problem. Today is day 10 I've called 3 times still no fix and no money back! Stay far far away. I would recommend PHILO for a streaming service it's 10 dollars cheaper, more channel options, does not crash! And a free DVR. And just FYI sling is owned by Dish network which explains the crap service and horrible experience! Look up the complaints on BBB I've filed there and at the attorney general (whom also has a plethora of complaints of them) !

I really didn't even know what this commercial was about when I first saw it. It is so offensive the way the parents dress, slink around and is incredibly suggestive of swingers. I think it was when the parents addressed the children to be "slingers" was most disturbing. I know now it's not swingers but a tv streaming service. This is not what life should be about. Clean up our act and we'd live in a nicer world. You're not the ones that have to explain about this pervy commercial to your kids: or you don't have any self respect or respect for family. I know the juxtaposition here. It's just offensive.

I am by far conservative, however this line of commercials are horrible! I should not have to explain to my 9 year old why these people are acting so weird when they are watching tv! These commercials are on all times of the day and need to be limited to certain times when there are sexual innuendos. This is very crude and makes me not even interested in their products. I would hope these commercials are removed!

December 26th 2018. This must be the 30th time this disgusting commercial with the purposeful idea that they are SWINGERS--and god awful UGLY ones at that VS SLINGERS shown up on CNN. I will continue to pay for Direct TV-, along with Netfix AND Hulu. NEVER will this vulgar, obscene and down right disgusting group ever get a dime from us. I grew up with STREAKERS as the norm at many events. Skinny dipping part of a summers day. But swapping sexual partners as a joke? Their ad department needs a smack up side the head. So "Slingers" take your product and Sho*e it.

The ads are not "funny". The ones with Megan and Nick are especially offensive. These ads appear all during the day and into evening programming. Kids are around when these ads are aired. They need to stop or would those of us who are offended filing FCC complaints make a difference?

We have considered moving from satellite television due to cost, but there is absolutely NO WAY we'd consider Sling. It's disgusting. The old commercial about being "picky with your tv" was just fine and done by a long time character actor.

Your "Slinger" commercial is obscene, offensive, and not family friendly. Parents don't want their kids seeing it. I will never buy your product simply because of this commercial. At this time of the year especially, people enjoy commercials that promote family values, community and morals. This commercial has none of this.
Please rethink your commercial.

These commercials are exploiting, inappropriate, crass, vulgar, and very offensive. This commercial is being seen by people who do not wish to see sexual commercials and having it on times when children will be watching is quite inappropriate. My children are seeing these commercials during commercial break during their tv shows, when a quite inappropriate gesture. My children are asking me questions about these commercials which the answers would be extremely out of line for a parent to Answer. This commercial is extremely inappropriate

It is so disgusting to see these sling TV commercials. Especially being on during the daytime hour. It makes me sick. I would never have your service. They need to be taken off the air. You have young children watching these commercials and they are suggesting swingers for there services. It is disgusting. Take it off, anyone that has this service I hope they stop it, it would make me stop it.

They charged me over 800 dollars in fraudulent charges by using popular cell phone company names! My bank flagged it immediately in the same day I started the account. I was notified of a charge for sling and metro pcs and tmobile all of which were linked to the sling account and all in the same day that I had signed up for the company. Fyi I haven't used my card in over two days until putting in for trail for sling tv of which I should have been charged anything yet but they did charge my card for $1.

The two new commercials are trashy and inappropriate and worse than the earlier ones. I and many others I have talked to, have stated that we would not purchase because of the stupid new commercials. The couple on these new commercials are trashy and depict sexual misconduct. They are disgusting and inappropriate. Children are very impressionable, these commercials cause children to think naughty things. Please remove them or put them on after prime time hours. Thank you.

Every time I'm on sling it will freeze up and exit you out on the TV. It's not my internet I know for sure so please fix bc this has happened more than twice. Also commercials will freeze up or repeat itself and the still exit you out. Trying to watch a show and we had to keep going to the show bc again it will exit us out when we try to resume the show.