Sorbet Group review: deep clean facial environment

Good day
I am now sooo disappointed. When I walked out of the beauty shop I cried. I booked for a deep cleanse environment for an hour facial. The beautician was not on standard. I had an hour appointment. After 45 minutes she told me she is finish. She will give me time to dress. I told het but it was only 45 minutes and I booked an hour. Then she told me the clock is wrong. When I walked in I looked at the time before she started. She left me with the cap and towel still on my head. I had to take it off myself. She did not even bring me a glass of water. The facial was done poorly nearly no massage was done on my face.
When I got to the front and complain about the short time they called the beautician to the front. All she said was she is sorry. When I had to pay they charge me R600. I said when I phoned it was R575. So the beautician looked and realized they charged me for the wrong facial. So the girl behind the till gave me back R25.
I always loved the treatments I got from Sorbet, but this time I walkd out feeling disappointed and cried. You know I am only a teacher. A facial is not something I can afford all year long. So when I go I at least want my moneys worth.
Ki nd regards
Chritelle van Eeden
[protected]@gmail.com