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South African Broadcasting Corporation [SABC]
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South African Broadcasting Corporation [SABC] Complaints 169

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10:53 am EDT
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South African Broadcasting Corporation [SABC] alcohol and adult cellphone sms services

SABC shows far to many alcohol adverts, almost all the time slots have different alcohol companies advertising their products and this is a bad influence on society and the youth, it's annoying seeing so many of them over and over again showing how happy they are enjoying alcohol and how happy and care free they are, when alcohol is one of the major factors that creates road accidents and deaths on our South African roads, on top of that is the adult sms adverts on TV, it should be checked that minors can't so easily get access to these stuff so easily on their cell phones because these kind of stuff assist the youth as well as certain adults go out of control, it is a contribution factor to the problems we have in society.Its causes moral decay.

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Update by Shikar Babulall
Apr 07, 2011 12:04 pm EDT

Adult can drink resonsibly but what about minors this is bad influence on them, Its not judging it's showing concern for people around you which some people may not even bother about .

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srchng4care
garland, US
Apr 18, 2011 9:23 pm EDT
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i wonder how many people are gonna buy from this guy and then make it a thread and complain it was a scam lol

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9:26 am EDT
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South African Broadcasting Corporation [SABC] sabc violating cpa laws

I keep getting spam from a UK cell number used by the SABC as a collections agency spammer.

I gave my TV to my domestic worker a few years ago when I left to live in Dubai. I do not owe any money on any TV license as we didn't buy a new TV when we returned!

It is disgusting that the SABC are using UK cell numbers belonging to an agency called VVM Inc, to try to circumvent the new Consumer Protection Act recently passed in SA. This is illegal.

SABC is funded by our taxes and should have the decency to behave like a good citizen and obey the laws of South Africa! The spam comes from a number: +[protected]

VVM then ask the recipient of their spam to call [protected] 'to avoid further action commencing on your SABC account'

We all need to report SABC violating the new CPA laws. It's actually a criminal offence for them to do this.

Plus, see all similar complaints about the Sadistic BC online here: www.hellopeter.com/search_results.php?search=SABC

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Alison Puchert
ZA
Nov 15, 2010 3:33 pm EST
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You have two adverts on SABC 1 inconnection to AIDS. These adverts really perturb me. One is a nursery with crying babies which disappear and happy ones come back the other one is of a couple watching TV and they see a toddler on the screen. The women says "if you did not have hiv we could have a baby. Now do you really think that the less educated young people in our country will latch on to the words, 'we COULD have an hiv free generation' 'if we follow the programme it is POSSABLE to have a hiv free baby' There are more words that are used which do not give a 100% positive meaning to the statements. These adverts are very misleading and should only be shown if it is a completely positive action, so they can hiv free babies. Another thing that I cannot understand is that if the couple on the couch do follow th programme, the man is hiv positive and when they try to concieve a baby will the mother contact aids as he is not wearing a condom. If she does contact hiv, what is haveing and hiv free baby if both parents are going to die and the child will be an orphen.
If I am wrong or misinterperate the adverts please let me know. Aids is very serious in our Country, especially amongest the uneducated, poor and ignorant citizens. please think this over carefully

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10:09 am EDT
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South African Broadcasting Corporation [SABC] unwilling to close tv licence

I have read a lot of the reports about VVM collecting monies on behalf of the SABC on the www.hellopeter.com website and I am also in the same situation that all my correspondence is ignored by the SABC and VVM. My situation is simple. I have informed them both that I do not have a TV and both have my affidavit on file. It is far to late for these companies to claim innocence and to pretend that they have not received it. It is a waste of time and money to call the call centre to solve your problem. The call centre operators are trained to collect money and their modus operandi are, to make customers feel that it is impossible to solve their problem unless the customer pay the monies, even if it is not owed to the SABC. This is why VVM never acknowledges receipt of your correspondence. The pattern is very clear.

I know their modus operandi: They will ignore my correspondence and affidavit and keep quiet for a while, just to harass me all over again with higher and higher debt every year. I see it in an extremely serious light that VVM keep on threatening me with legal action and that my credit record will be affected, for monies that they know full well are not owed to the SABC.

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Update by Hein Coetzee
Apr 08, 2011 3:04 pm EDT

I cannot agree more with your post. I read of somebody on FB who had the same experience as you - shocking! And this is a huge problem as you just have to type in VVM at the www.hellopeter.com website - quite mind-blowing actually. It is worth their while however as you say, as I was one of the people that paid them out of decency for many years that I did not own a TV as I believed it to be my responsibility as I did not inform them of the fact at the time. Just to find out that it would have been quite irrelevant if I did inform them all those years ago, as they would have never closed my TV Licence account anyway, as can be seen from our experience and all the other of hundreds of people complaining. Besides debt older than 3 years is outdated debt. In this event I don't even think we have to hand in an affidavit or any proof ... but can they be safely ignored? Not from what I read on FB.

I even paid the same television licence account last year again just to get them off my back after trying numerous times to get this TV licence account closed ... You are so spot on about this... I am not going to give them one cent again. If they don't close my licence account shortly I am going to rapport them with the ombudsman and the law society. Furthermore, as far as I am concerned, if VVM neglects their duty to file the correspondence of customers that do not own TV's and are not liable to renew licences, VVM should therefore be held responsible for the debt with interest to keep their client the SABC happy. If the SABC do not accept affidavits as legal binding documents and they choose to believe that you are lying, the onus should rest on them to send out a TV inspector. (Very funny VVM pretends to accept affidavits on the www.hellopeter.com website - big surprise to me and to everybody else that have handed them in I'm sure!)

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juneb89
ZA
Aug 17, 2015 2:56 am EDT
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The company I worked for closed about 4 years ago and I sold my tv among other things and notified SABC of the cancellation in writing. We then had a computer crash and requested a copy of the cancellation as we heard many stories about them harassing people who cant prove cancellation. We spoke to a Senior Manager at the time and he assured us that we must not worry as they would contact us should there be a problem and if we don't hear from them, must consider the matter sorted. We kept the name of that person and like clockwork, 4 years later we receive an sms that the original amount of R375.00 is now R2825.00 as per the attorneys SSDA. We have sent SABC and SSDA correspondence which consisted of pages and pages. Eventually we were asked by SABC to submit an affidavit stating I do not have a tv anymore as I stay with family. I took off from work and got this done and soon after we received another email from the attorney saying thank you for the info but they require additional info i.e. who bought the TV, name of the buyer etc and that after we give all this information to know the amount of R2825.00 was was still payable. The cost involving the time and correspondence has been ridiculous as they request different things from both offices and then just decided I still owe it. I cannot afford legal representation otherwise this would have been resolved and they obviously pray on the easy targets. Nobody take responsibility and we have pages of correspondence to prove this. I am not able to make time for this as I originally gave my mom mandate to act on my behalf, that's why the sms come to her phone and she was helping me at the time. The consultant at the attorneys requested a mandate letter from me to appoint my mom, whether the was previously arranged or not, and that is what I did, as I am not able to spend so much time on this. I have no credit record and they are threatening to list me in 5 days time after all that was requested and sent. we are now looking at taking this public or where it gets attention. Ryan Hamman

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sowhatnow
ZA
Nov 20, 2013 4:56 am EST

Ok, so what can we expect, we are the only the paying sector of these TV Licences. We have also have not had a TV for more than 2 years. When these Customer Collection services phone you they do not accept your explanantion, wanting unendingly to know "what happened to your TV, why you do not have one" . My children have immigrated to Australia and still get harrased by these people and the amount owed just escalates. Relevant documents have been faxed by both parties but this has not helped at all. If I do pay it now I am saying in effect I am responsible for this licence, so I will not be paying it, I dont own a TV! End of story, if they would like to come and see they are welcome!
Patsy Odendaal

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doris barton
Wandsworth, GB
Dec 06, 2011 7:44 am EST
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I have had the same problem, I registered a letter to them saying I was leaving the country eighteen months ago, sent an affidavit to them which they lost, paid eighty pounds to have another one signed, now they say that they need a copy of my passport and my visa, not sure which visa they mean... that they do not require an affidavit, although they had sent me the form to have signed in the first place! I have no intention of supplying them with any further proof, the awful thing is that I have a perfect credit rating, and yet they are hounding me, so sad what our beloved country has come to, that the only departments that work are ones that collect money from innocent people, my daughter had the same problem with the Tax Department, twice now she has been taken off their books and yet still gets fines for non return of tax forms. Crime and corruption are the biggest issues that drive people away from South Africa

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LUDO
ZA
Jun 28, 2011 2:25 pm EDT

I sold our one and only TV set back in 1998 and informed the SABC accordingly in writing and attached the receipt from the buyer. Ever since (for more than 15 years) the SABC and their representatives continue ignoring even their own receipts, claiming fictitious balances and accusing, embarrassing, annoying, upsetting, discomforting, intimidating, threatening, frightening and bullying innocent people. As if that is not bad enough, VVM attorneys then require to submit irrelevant documentation! They are extremely incompetent and/or merely enjoy being useless. Meanwhile they expect people to pay licences for watching commercials which are interrupted by old films and ridiculous programmes which are repeated over and over again. PROUDLY SOUTH AFRICAN ...

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nr westcott
ZA
May 10, 2011 6:33 pm EDT

Hi My name is Neville, I have exactly the same trouble with SABC and VVM. But to be honest, I've had just about enough of this nonsence. If there is anybody out there who is REALLY serious about stopping this ongoing harrasment from the SABC and VVM please contact me so that we can get together with 1 lawyer or attorney(wich ever). LETS STOP THIS NOW ! My e-mail is nrwestcott1957@gmail.com Hope there are some people with balls that are willing to take this all the way.

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Angus Morton
ZA
Apr 18, 2011 8:16 pm EDT
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Wow it is unbelievable that there are so many complaints about the same two companies (SABC and VVM). The disturbing part is the apparent deliberate tactics used to frustrate and bully customers. Too many stories with such common threads.

I too have been in a lengthy dispute with the SABC over licence fees charged while I was abroad. They eventually agreed that they would reverse the disputed amount if I paid my fees that I agreed were due. I thought I was quite fortunate to get them to give me that assurance in writing. Needless to say they did not honour their agreement and I have been harassed in much the same way as others by VVM. I have sent documentation, made many phone calls and eventually got a call from VVM a week ago to say that it had all been sorted out and the SABC would correct my account. Well now a week and a half later (and several emails to get the assurances in writing) I received another threatening sms with an increased amount given as outstanding. Back to the beginning again. Only this time I have had enough. I am past disputing the outstanding amount. Is there anywhere one can go to complain about SABC and VVM? I missed the 567/702 chat radio feature on VVM. Is there anyone out there who is considering taking legal action - a class action against these guys? I really have been quite thorough in keeping all my emails since the beginning of the dispute several years ago. Any suggestions as to the best way forward would be welcomed.

Regards Angus

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Scion
ZA
Apr 07, 2011 8:50 am EDT

Hein - this completely parallels our own experience. My wife and I were married 11 years ago and I took over responsibility for paying the TV licence which I have diligently done each year (and kept the licences - I'm that kind of guy!). Guess what? Yes you're right we got an SMS yesterday to MY cellphone (not my wife's) and referring to my wife's maiden name, claiming outstanding debts for the past I don't know how long totalling R3500. They have completely ignored correspondence submitted at their request some time ago which outlined the situation and which they claimed would end the matter - now WE have to submit documentary proof of this that and the other. The reality is that they have NOT issued any licence in my wife's maiden name, have never attempted to contact her and magically have now found their way to me - simply in order to make fatuous claims for illusory monies outstanding. By what right do they make these utterly outrageous claims?
My wife and I run a respected business in Cape Town and this is a bit like me saying to my customers that since you once did business with me 10 years ago I now have the right to charge you money every year for no services rendered whatsoever. I think I'd be in court quite quickly wouldn't I.
I'm sure we aren't alone and that other people have been the subject of these jackbooted terrorist tactics to the extent that they've paid up to make the noise go away - trouble being that it doesn't does it? Hence your note and my response.
This is an act that needs badly to be cleaned up and we must stand up for our reasonable rights. I'm ready, willing and able to go all the way with this one - and take them on in court.

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9:31 am EDT
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South African Broadcasting Corporation [SABC] refund request ignored

I transfered by mistake R2700.00 into my SABC TV Licence account on 31.12.2010. On 04.01.2011 I faxed to [protected] al my details together with my bankstatements reflecting the account I paid it into. My bank tried to recover the money for me but SABC rejected the refund and that is why I then went to them directly. I had no response and Phoned 011-[protected] and a certain Kagiso said they received nothing and I must refax to [protected], which I did. I emailed a complaint to SABV at TVlic.[protected]@sabc.co.za on 24.02.2011. NO LUCK! What a joke. I also phoned on 24.02.2011 and spoke to a Gladis who was very un-helpfull and rude. I asked to speak to a supervisor which she at first refused to put me through to. She put me on hold and came back and told me that she spoke to Prudence the sup. and also Sheila at the Finance department and they will arrange the refund. I phoned again at the beginning om March, did unfortuanetly not make notes and I was assured that they are working on the refund. On 15.03.2011 I phoned again and spoke to a Joyce because I know that they normally check if all is OK in middle of month ro run refunds. She actually confirmed it in on the refund run for the end of March 2011. (seem she ment 2012). This morning I phoned again (01.04.2011) to confirm if refund what done, and guess what? NO. Tel. conversation with Cammilla refers. The service she gave and her attitude was actually terrible, can not believe you can be like that. She said that the refund is not going through as I was told by Joyce on 15.03.2011. On my request to speak to the supervisor she said she would speak to her (Predence Matola) I was put on hold for how long and had to put down the phone. R2700.00 is a lot of money as this is suppose to cover my rent plus other expenses. What now?

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South African Broadcasting Corporation [SABC] cutting movies short

Sabc 1 should learn to give viewers satisfaction, what is up with cutting movies when they are aired on tv, on the 25th of feb, gladiator played from 10 or so on (Not sure about the start time) none the less, that is not the issue, the freakin movie was cut short because of some stupi channel o music video's, how do you guys go and do something like that, what about your viewers, we all dont enjoy watching music video's that time of the nite or morning (Whoever come up with that stupid idea?) and if that is not enough, gone in 60 seconds... The entire exciting part was cut out, I mean really... Why does your control room or who ever is ranning the show do ### like this, that people should be fired asap, this is absolutely not on ! It is ###, do you guys not give a damn about movie ratings ? Mzansi fo sho my ### ! Get your ### together sabc 1, or do you guys really think that your viewers are that dumb mofo's? We are paying our license and yet to receive such unbearable crap ! Highly disappointed - no longer an sabc 1 viewer ! You guys have just lost my rating

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liash
ZA
Mar 06, 2011 7:50 pm EST

Today the 6th of march the 8 o'clock movie on sabc 1 was gone in sixty seconds and it was about a quarter way through and went to break and when it started again the movie was at the end so a whole chunk of the movie was skipped

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lila20111
BR
Mar 08, 2011 12:36 pm EST

UGG Boot ist both comfortable and warm.
It would help you show your beauty and in cold winter und keep you warm.
Online shop http://www.uggbootshop.de/

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Africanat
ZA
Mar 07, 2011 9:14 am EST

Seriously this is our national broadcaster, that we pay not only license fees for, but a portion of our tax monies... This is not the first time they have messed up!

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8:52 am EST
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I received a Final letter of demand from VVM Attorneys: SABC Division [[protected]@vvm.co.za]. I have not received anything before this and dont know why i am in arrears as i paid my license 5 months ago. I requested a statement from VVM and have got no reply! The SABC should not be allow to bully people like they do! I cant wait for the Customer Protection Act to be passed!

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2:06 pm EST
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South African Broadcasting Corporation [SABC] unacceptable programming

Disgusted at the adult content shown on SABC3 during the day, previews of programmes for over 18 are shown just after kids cartoons. there is an awful new programme called "MAN", being previewed to be aired soon .It is so shocking, showing flashes of sexual images!then we wonder why our country is in the state it is in. Enabling moral decline!What is wrong with you South Africa, Why dont you speak up and stand for what is right and moral, wholesome and true!I am starting a petition for this programme to be banned!who will join me?list your names here or contact SABC3 or the broadcasting complaints comission.

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Frank Nilson
ZA
Jan 20, 2012 3:52 pm EST
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You switch the TV on at 17:30 to watch your favourite soapy, and guess what, Cricket is broadcasted with no prior warning yesterday. This is sickening. Such a big organization not planning properly! They have the attitude that because they are in charge of television, they can chop and change programs as they wish, to hell with the people who has no interest in sport. If it is a once of thing it would be OK but it is on a continuous basis. If they want to broadcast sport so much, why don't they have another separate channel for it. Why must I pay license fees and be forced to watch their rubbish. Sorry, that is how I feel about sports, I have no interest in it.

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Afnaan
ZA
Mar 23, 2012 9:53 am EDT

To whom it may concern
im a big fan of All My Children and very disapointed that in plays in the middle of the day (14:00) while im at work, before was there a repeat but nothing this time, the soapie is in such a interisting part which brakes my hart because i cannot watch my favourite soapie,
I would really love it if you can have a repeat late at night again as before, or a omnibus like other soapies.
Kind Regards
Afnaan
would you please give me feed back- abomester@yahoo.com

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7:43 am EDT
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South African Broadcasting Corporation [SABC] over 18 movies

I am disgusted by the fact that SABC 3 regularly screens movies with an 18-year-old age restriction on Saturday nights at 7:30 or 8:00 pm. The last one to be screened at this time had an age restrition of 18 with SVLN !

I personally do not watch movies with such age restrictions, but I can understand if they are screened late at night when young children would be sleeping. How on earth can a national TV broadcaster screen such movies during prime time TV? Some Saturday nights my husband and I surf for movies to try and find one without an age restriction. SABC 3 used to be a safe bet once, but no more.

Please, SABC 3, bring back your family viewing movies on Saturday nights.

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South African Broadcasting Corporation [SABC] always seeing the same faces on tv ads and tv soapies

Good day my name is thandi nkqayana i am extremely talented and would like to persue my career in the entertainment industry acting and tv ads, but i am so annoyed about the fact that in south africa we always see the same faces in all the soapies, and the same celebrities who act in soapies still go for tv ad auditions, they are basically closing all door's for new talented people like myself, and the producer's dont wanna try new faces and i find this really discouraging as i have alot to can bring to the sout african entertainment industry if only i can get a chance.

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Elaine Evans
US
Oct 11, 2023 7:40 am EDT
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Can you please look into the matter because the sound of the E tv channel is off the whole day...we must read lips...and its so unfair because we must pay our Tv licence on time...but endure the inconvenience...

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JohannesBoshoff
ZA
May 18, 2019 8:17 pm EDT
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I have a tv that i only use with my laptop and HDMI cable if i watch movies. I have no aerial, DSTV. Why must I pay tv lic? Justfixit2@gmail.com/[protected]
Johannes Boshoff. I pay for Netflix and Showmax. Seriously I cannot afford having an Aerial installed as I am renting. Some months go by without me swithing on the tv.

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Neuhoff
ZA
Mar 13, 2019 10:54 am EDT

Have transferred tv licence payment online from fnb to absa tv lic online acc used my id nr as ref [protected] but the account still showing outstanding have send a few e mails with the proof of payment done to tv licence and contact dep of sabc no answer and no help to allocate my payment to my tv lic nr

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Nhlanhla Sehlango
US
Nov 19, 2018 9:26 pm EST

Why did the show stop in the middle of the war
Then You put bleach in it's place which most people don't like please return the Naruto series

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Bruce94
ZA
Oct 21, 2018 7:07 pm EDT

M teenage I watch television with my parents and 8 clock is time to relax and watch television but it becomes hard to watch generations the legacy it has to much porn(sex) ..it has become disgrace and hard to watch..is a family drama so what ? Generations used to be a family show now we can't even watch .8 clock is a family time not for porn

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PWM Sass
ZA
Oct 21, 2018 8:56 pm EDT
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I did not receive a TV Licence Renewal.
Pwm Sass - ID no [protected] -
64 Rhodes Street, Goodwood. 7460
Please can you email my TV Licence renewal to the following email address: renie.sass@gmail.com so thay I can pay it as soon as possible.
Thanking you.

Regards

PWM Sass

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Riettep
ZA
Oct 15, 2018 10:27 am EDT
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I received sms's about my account not being paid?Our account is under my wifes name, Riette Prinsloo acc [protected] and is fully paid.Where does these sms's come from all of a sudden?We do not have two seperate accounts
Can someone please help me?
The sms's was sent to [protected] and the acc nr is [protected]
Thank you
Riëtte Prinsloo

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Martinus
ZA
Sep 11, 2018 5:11 am EDT

I have written mails with no response. I moved out of SA 31 March 2017 and want to cancel my TV license but no response to my emails

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Flores Van der Walt
US
Sep 05, 2018 5:59 pm EDT

Good evening, can you please update the latest episode of 7 delaan the episode 12 for November 7 2017 much appreciated

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Bored with SABC
ZA
Sep 01, 2018 8:29 am EDT
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Could you please advise me on who I can complain to about the absolute rubbish on TV?

In addition, I'd like to know the procedure to stop the SABC sending me an account for my yearly licence as I shall be leaving SA permanently,

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Overview of South African Broadcasting Corporation [SABC] complaint handling

South African Broadcasting Corporation [SABC] reviews first appeared on Complaints Board on Sep 17, 2009. The latest review TV License was posted on Jan 20, 2024. The latest complaint tv licence cancellation was resolved on Apr 26, 2019. South African Broadcasting Corporation [SABC] has an average consumer rating of 2 stars from 169 reviews. South African Broadcasting Corporation [SABC] has resolved 22 complaints.
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  1. South African Broadcasting Corporation [SABC] Contacts

  2. South African Broadcasting Corporation [SABC] phone numbers
    +27 11 714 9111
    +27 11 714 9111
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    +27 113 309 555
    +27 113 309 555
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  3. South African Broadcasting Corporation [SABC] emails
  4. South African Broadcasting Corporation [SABC] address
    Henley Rd & Artillery Rd, Auckland Park, Johannesburg, 2000, South Africa
  5. South African Broadcasting Corporation [SABC] social media
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South African Broadcasting Corporation [SABC] Category
South African Broadcasting Corporation [SABC] is ranked 31 among 61 companies in the Satellite and Cable TV category

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