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Star Market
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Star Market Reviews 16

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5:56 am EDT
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Star Market Extremely rude workers

The people at the self checkout are terrible they look in your bags to make sure you're not stealing, if you go every day even if you are just minding your business. There's like a CREEPY ASSISTANT MANAGER WHO SNIFFS AROUND ALL THE YOUNG GIRLS THAT WORK THERE ,TALL ,SKINNY DORKY SPANISH LOOKING GUY HIS NAME MAYBE BE JOHN,TOTAL RUDE, ARROGANT AND MISERABLE NARCISSIST AT THE CORE!

Recommendation: Don't use self checkout if you are a regular!!! Self checkout people are mean mean ignorant and cruel!!!!t

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Star Market Complaints 15

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11:11 pm EST

Star Market Store closing early

I work less than a mile away from the star market at 75 Spring Street in West Roxbury, MA . I work overnights so I have to be too work before 11:00PM for the past few nights the doors have been locked before 10:45PM. I understand the employees are closing up to get home but the store hours should be 11:00 if I’m not going to be able to enter the store 15-20 mins before closing.

Claimed loss: Revenue

Desired outcome: I would like the store to be open until the business hours that are listed.

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6:13 pm EST
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Star Market Customer service

I feel like the most hated customer at star. I filed a complaint against an employee that cursed at me months ago and since then I have seen the deli serve customers when they open at 6am and I did assume they were open but when I went up to order my meats I was told they are closed till 7am. Ater they served 3 people. I felt like crying. I then went to the fresh fish area at 7:10 am for fresh hamburger and was told ny the short african american man with glasses that he wasnt ready and to get my hambuger at the meat dept. prepackaged. I stepped away and watched this man at the fish dept that claimed he had to much work to do for opening and he stood 8 minutes talking to a customer. I went back over and said "what time do you open"? He said 8am. This is a perceft example of the little emphasis placed on guest service and also what happens to a customer that files a complaint. Thanks Star market I feel like crap thanks to your staff and leadership.

Desired outcome: treat me with respect and just like other customers. how about teaching your employees the value of a customer and set the example by showing them and stop tolerating abuse of customers.

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11:54 pm EDT
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At the Somerville location MCGrath highway location, the employees closed its door 30 minutes or more before closing time. I understand it gets busy, and employees want to her home, but it was still legally open. They close at 12am and we got there at 11:30pm. It’s the only grocery store near me that closes late and therefore was my only option to get the...

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Is Star Market Legit?

Star Market earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Star Market to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Star Market is known for their high standards and safety. If you're thinking about dealing with Star Market, it's wise to check how they handle complaints.

We found clear and detailed contact information for Star Market. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Starmarket.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Star Market and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Star Market has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 15 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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3:26 pm EDT
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When calling the seafood department to check on availability, the service desk attendant tried to connect me, but when no one picked up, he said "sorry, there's nothing I can do for you." I asked for a manager and he said "no", then I asked for the phone number to the Star corporate offices and he said "no". This cannot even be classified as "Customer...

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7:17 pm EDT
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I shop at star market at 14 mcgrath highway in somerville, massachusetts where my mom worked for 20 years, my son, a local fire fighter and myself, a general manager for a Boston Restaurant since 2004. NEVER would I allow any employee of mine to treat and speak to how horribly CHRIS in your Ala Carte department has. I feel that after 4 episodes of being...

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10:45 pm EDT
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Star Market Unprofessional rude and ignorant employee

As a new customer who newly downloaded the app I was following the instructions at the register paying for my products where the said employee interjected himself five different times trying to have me do something that was incorrect according to the computer and nor did I ask for help to begin with when I stated that I'm all set I'm following with what the computer is telling me to do, he immediately caught an attitude insinuating that not only I was wrong but the computer some how was too even ...after I corrected him and pointed to the screen to proves his ignorance it was still somehow my fault and I was treated I would say Sub humanly ...because of this employee I left without spending 1 cent at your store and nor will I ever

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8:16 am EDT
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Star Market OTC healthy food benefit card

On Monday 05/30/2022 around 300pm I was trying to my OTC card at Star market the cashier or the manager told me that there was something wrong we my card. I was embarrassed that I couldn't buy what I needed. I went back to the same store on Tuesday morning 5/31/2022. The cashier was able to comply my purchases with no problem using the same OTC card. A few mount a go I encounter the same problem and $18.00 was deleted from my card I left the store with no groceries.

All manager and cashiers most go back to training on this mather

Desired outcome: The apropie training for all staff

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1:11 pm EST
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Star Market Check cashing at checkout

On Sunday February 27, I was shopping at the Dedham MA store. I was told my check was declined by my bank. Both cashier/ supervisor were unable and failed to process my check. The supervisor displayed poor customer service when she failed to resolve the issue and announced 3 times announced my check was declined.

I contacted Bank of America. and that was not the case, no check was ever declined.

Desired outcome: Retrain both employees, apologize to me. teach customer service and how to handle the situation.

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11:15 pm EDT
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I come to this location very often and tonight I just happened to meet the meanest, most racist manager I've ever met, her name was Janet. She was barking racist remarks at customers and refusing to ring up our orders. I'm disgusted and I want something done about this because I have it on video and I am going to press charges against her. She made me and others feel so uncomfortable, I'm embarrassed for this company

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4:00 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

You know I can not imagine I'm the only one to say this. Obviously you do not care but the lobsters they should not be standing on each other they are making the intimate sacrifice and you should let them do it with dignity they have not been around for millions of years because they are stupid Ken Kazarosian It not right as I say. They are smart think feel...

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7:50 am EST
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Star market on granite street in quincy mass. When products run out it could be well over a week before restock! Right now i've been waiting over 2wks. For cigarettes! This is an ongoing problem star's reordering system is flawed at some level! I also have to shop at roach bros, cause star is out-again of certain products over a week!

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5:25 am EDT

Star Market Service by star market store 602

Dear Star Market,

I was shopping at your 53 Huntington ave store yesterday afternoon As I was checking out a female shopper was was complaining to your up front manager about how rude your your cashiers were, plus they had no customer service. They just would flat out not speak to you or just say hello.

I am writing you because I have experienced this Many times coming into this 53 Huntington Star Market Ave store. Plus terrible service from your deli where you cook the roasted and fried chicken each day.

The 1st incident was in 2020 a I called your store back to speak to the the female then store director. I had to call twice to get her to call me back.

The 2nd incident was with the morning cook that roast and frys the chicken in the deli each day. He wanted to a Racist to me that morning and I was not having from him. There seems with Some workers in Store 602 that they are not happy there and they are taking their not being happy out on the customers. One major item I feel you can start with is when a customer comes into your store, is for he or she to be greeted with a Hello! And the unhappy workers at Store 602 need to find some where else to work. Thank You, Mr Price

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6:39 am EDT
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Star Market gevalia kaffe

I have seen multiple expired products in the store, in different compartments.Today, 9/23/19, I've purchased Gevalia coffee and realised that it was expired since May 30th, 2019.
This is a very serious matter, the consumer health.
I love this european special coffee, so I decide to write about this matter
There are a lot of coffee competitors on the market, but I choose this one
I am attaching photos of the product

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9:58 pm EDT
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I have took salad and fruits in the salad boxaround 12 pm for my lunch and I have ate pineapple which was tasted like toilet. I threw it away the remaining salad. Now I got infection sore throat and runny nose. I am worried that it's contaminated with some bacteria or anything else. How such companies are careless about the food they are serving to people?

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6:56 pm EDT
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I've had 2 bad encounters with the same cashier. Today 4/13/2019 at 6:40pm he was on register 8. An older, larger, foreign man. I asked for a bag and he tossed it at me as if he felt disrespected that I asked for a bag instead of handing it to me and grumbled what I believe was "10 cents!" The first encounter I've had with him he was complaining that...

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Overview of Star Market complaint handling

Star Market reviews first appeared on Complaints Board on Apr 13, 2019. The latest review Extremely rude workers was posted on Apr 19, 2024. Star Market has an average consumer rating of 1 stars from 16 reviews. Star Market has resolved 0 complaints.
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  1. Star Market Contacts

  2. Star Market phone numbers
    +1 (877) 723-3929
    +1 (877) 723-3929
    Click up if you have successfully reached Star Market by calling +1 (877) 723-3929 phone number 0 0 users reported that they have successfully reached Star Market by calling +1 (877) 723-3929 phone number Click down if you have unsuccessfully reached Star Market by calling +1 (877) 723-3929 phone number 0 0 users reported that they have UNsuccessfully reached Star Market by calling +1 (877) 723-3929 phone number
    Retail Store / Corporate
    +1 (508) 313-4000
    +1 (508) 313-4000
    Click up if you have successfully reached Star Market by calling +1 (508) 313-4000 phone number 0 0 users reported that they have successfully reached Star Market by calling +1 (508) 313-4000 phone number Click down if you have unsuccessfully reached Star Market by calling +1 (508) 313-4000 phone number 0 0 users reported that they have UNsuccessfully reached Star Market by calling +1 (508) 313-4000 phone number
    Non-media Inquiries
    +1 (877) 635-4833
    +1 (877) 635-4833
    Click up if you have successfully reached Star Market by calling +1 (877) 635-4833 phone number 0 0 users reported that they have successfully reached Star Market by calling +1 (877) 635-4833 phone number Click down if you have unsuccessfully reached Star Market by calling +1 (877) 635-4833 phone number 0 0 users reported that they have UNsuccessfully reached Star Market by calling +1 (877) 635-4833 phone number
    Accessibility Support
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  3. Star Market emails
  4. Star Market address
    750 West Center Street West, West Bridgewater, Massachusetts, 02379, United States
  5. Star Market social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Star Market contacts
Star Market Category
Star Market is ranked 57 among 124 companies in the Retail Stores category

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