State Bank of India [SBI]’s earns a 2.4-star rating from 538 reviews, showing that the majority of banking clients are somewhat dissatisfied with financial services.
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sbi credit card bills without credit card!
Long back about ten months before an executive came to me for SBI credit cards that has life time free subscription and lot of benefits, so as I applied for it. But for my surprise, to till date I didn't receive any SBI credit cards. but I use to get regular mails tomy mail ID from SBI stating my credit card payment... as till now i did not used any SBI card, and I never came to know my card number and how it is... instead I am getting mails and messages to my mobile for payment due.
I had sent a mail to marketing manager about this and asked him to cancel the card, and i am not liable to pay the amount also... he replied that he will do it, but till now he didn't and i use to get monthly mails and messages... I am sick of it... I don't know how to log a complaint, any one please suggest me how to complaint about it!
Advise smb!
delay in issue of no dues certificate
11/09/2007
From: yugraj b. kalra sbi card no. xxxx xxxx xxxx 3510
201, naintara chs ltd; sector-7, airoli,
Navi-mumbai-400708
To: dear manager customer services,
Please let me know why I have not yet been issued no dues certificate.
Please do not just keep sending sms for payments & what makes you to generating statements after statements after march 2007.
If you can send the no dues certificate its fine but if you cannot send no dues certificate then please do not send any further sms or statements, if you wish to continue then please understand that I will be forced to take up the issue with law makers of our country.
I will not allow such unlawful tactics to squeeze money from me.
I once again state that I have settled my card payment full & final on 28/03/2007 & have no dues now.
These charges were incorrect, unjustified & hence deducted rightfully by me as under then in march 2007:
Sr.
No. date particulars amount
1 27/5/2006 late fee 336.72
2 27/07/2006 late fee 336.72
3 16/08/2006 pick up 39.28
4 27/08/2006 late fee 336.72
5 27/09/2006 late fee 336.72
6 27/11/2006 late fee 336.72
7 30/11/2006 pick up 50.51
8 11/01/2007 late fee 392.84
9 22/02/2007 late fee 392.84
Total reversal on my cards should have been (which is finally reversed by me) rs.2609.58
Mind you dear manager customer services I have only deducted the above late fee + pick charges only i. e. rs.2609.58
Not only I have paid interest charged to my card for my purchases but also paid interest on the late fee + pick up charges too.
I have settled my card payment full & final on 28/03/2007 no dues now.
Awaiting the no dues certificate at the earliest.
Yugraj kalra
poor service!
My name is Aparna Goyal and I am a resident of Baghpat (U.P.). I have a joint account with my brother in Baghpat branch of SBI. I applied for ATM card to the bank and got the same but with misspelled name. I want to get the name spelled correctly but can find no ways to do that. People at the bank suggest me to work with same or open a new account. I did not find it convincing and tried to gain more information from the toll free number of SBI helpline, but neither that responded.
I request the authorities to look in the matter as soon as possible. I would provide any information required from my part for the appropriate action.
I am trying to reach the Bank where I had an account while I was in India as I want to deposit some money. If I happen to call the customer service ,no one picks up and if they do then they just keep on passing line from one person to another saying that for Saving call this line for loan this line and... If one calls the lines they mention no one ever picks up the phone...
While Globalization is in its full swing and competition is the key if we still have such banks working the way banking should had been in Stone Age, I think our government need to think once again...
I am regular customer of SBI branch Baihar District Balaghat (M.P.) my Name is A.K.Nikoshe. I am an engineer in Baihar. My account no. is [protected]. I apply for ATM during Sixth month ago. But I have got no responce in it.Please compile it.Thanks.
Er. Anand .A.Nikoshe
H-3, Block coloney,
in front of Sports complex
Baihar
District- Balaghat (M.P.)
My e mail id is
anand_nikoshe@ymail.com
Respected sir,
I am Harish Kumar. I have account in state bank of india in Najafgarh, New Delhi branch.I am totally dis-satisfied with the service provide by najafgarh branch.They (staff members) use abusive language with the consumers.Even before lunch time viz is scheduled at 2.00 pm to 2.30 pm here they go for lunch at 1 pm only.When i told them to do their duty properly they shout at me and tear off my letter(for the NTPC JOB APPLICATION).When i went to complaint for this to the manager the manager was not there he might be not in the office and after then when i reached the deputy-manager R k duhdwal for complaint book he refused to give me the complaint book and used abusive language against me and they(PS MEHRA-ONE OF THE EMPLOYEE AND DUDHWAL) said TUJHE JO UKAHDNA HAI HUMARA UKAHDE LE HUM TERA KAAM NAHI KARENGE OR NA HE COMPLAINT BOOK DENGE.
Sir now it is up to you for your bank reputation.
Harish Kumar
Responsible citizen of India
After reading the complaint of Aparna Goyal of Baghpet, I was enthused to write about my frustration with S.B.I. Vasant Vihar, New Delhi Branch.
I was living in Vasant Vihar and in Mumbai but later became an NRI (resident in USA). I have continued my Savings and PPF accounts with this Branch of SBI, since the last many years.
I am a Central Govt. pensioner. This pension is also disbursed by this very Branch on behalf of the Central Govt. The amount of my pension is credited by them to my Savings a/c with that Branch, every month. The amount of monthly pension quite often varies due to increase by Govt. of the dearness allowance etc.
The Bank has never ever informed me of the amount of monthly pension credited to my account. I do not therefore know the exact amount of pension and interest that was credited to my Savings Account. I have to file Income Tax Return based on the amount of pension received during a financial year; and also interest earned on my Savings a/c during that year.
Earlier, whenever I visited India, I used to personally collect these certificates. I am now 84 years old, my visits to India, besides being expensive, are also not physically possible, due to my age and ill health.
The last date for filing the Income Tax Return for the year 2006-07 is already over. I have been sending email after email to the Chief Manager of Vasant Vihar Branch of State Bank of India to send to me by post, their Certificate stating the amount of pension that was credited by them to my Savings a/c during 2006-07 and another Certificate of the amount of interest that was credited on the balances in my savings account during 2006-07. There is no response despite several reminders.
Could you or anybody else please help me.
I had applied for opening new account 1month before, but still my a/c is not opened, therefor i furnished all documents, i don't know what is reason to delay...
fraudulant transactions
I was in mental agony for the past two months because of this card people and their stereo type e-mail answers. In May 2007, when I was in Vizag, there were 5 transactions posted in my card account and all these were Chennai transactions. All these transactions were done on one day 26/5/07 and same day I also had a transaction at Vizag. I reported this matter and sent dispute form to their charge back department on 14/06/07. They said all these 5 disputed transactions are of 'Swipe' transactions, which means my card was used for swiping. Then I have sent a request to Asst. Vice President, customer care and two charge slips out of 5 were sent to me on 23/7/07. To my surprise the card number and name on these charge slips were same as my card. But the the date of expiry was different and the signature on the charge slip was not mine. Moreover the time of transaction is almost same as my genuine transaction at Vizag. I have sent a copy of the charge slip of my genuine transaction and wrote detailed letter highlighting these differences immediately on 24/7/07. Now after a month I have got a lr from them saying that the card used is mine and they are urging me to pay the money to avoid penal interest etc.
Can anybody explain how the details of my card were duplicated and why bloody these cards are so probable of fraud. I need suggestion to solve this problem. Luckily till date I have not got any threatening calls.
Hi,
Even I got the same expereince almost 1 year back. Using my credit card number, some fraud people did some airline bookings and I am getting the bills for that till date.
Actually I wonder how a new perosn got my credit card secret number.That number is written on the back of my card. The other person who knows that number is the SBI credit card customer people.
I have given complaints to feedback.gesbi@ge.com.
But I didn't get a positive reposnse till now.
Has your problem got resolved?What happened to your issue?
regards,
Sreejith
atm cum debit card
I have a savings account with state bank of india, branch-guwahati-geetanagar. Inspire of applying for an atm cum debit card for about four times , i have not received a card till now. I had also lodged a complaint in the sbi bank website. But no one contacted me till now.
HOW TO ENTER THE ATM CUM DEBIT CARD NO TO GET PAID TO OUR ACCOUNT
I have a savings Bank Account (A/C No. [protected]) with State Bank of India, Sector 30-C, Chandigarh. Inspire of applying for an atm cum debit card for about four times , till now I have not received. I had also lodged complaints in the SBI bank website. The Complaints Nos. Are CC-[protected] and CC-[protected]. But no one contacted me till now. Please do the needful and send me the ATM-cum-Debit Card at the earliest.
Thanks.
poor service!
I opened a remittance account with State Bank of India ACH Remittance online. Thank God! I was able to successfully complete one remittance transaction. After couple of months when I tried to make another transaction, the website does not recognize my userID. I contacted SBO officials using ach.[protected]@sbi.co.in. They suggested me to create my user ID again. I was taken by a surprise since I have already created one and made a transaction too. I created the user ID and the sub-dollar amounts were deposited in my checking account. I went back to www.onlinesbi.com/gls to verify those details. Again I faced the same problem. When I contacted SBI through e-mail they told that they verified the UserID and since it is still valid they would reset my password. It has been 3 weeks since then I sent reminders couple of times. I thought it happened with me alone. Same issue was faced by my colleague who is also now afraid to deal with SBI remittances. I tried to take help of SBI officials in USA and tried several times to contact Chicago/NY branches. Every time my call goes to voice mail asking me to leave my details for SBI official to get back to me and I sincerely did the same. I haven't received any response from them. I think State Bank of India officials are basking in the glory of their Bank's history in India and "Customer Care” word is yet to be added in their dictionary. I am writing this so that others are aware of future problems in their transactions.
Respected sir,
I forgot my online sbi banking username & password by mistake there
why i can't use my onlinesbi banking services. If any way is there to
recover my user name & password then plz help me, To use this facility
again.
Details of my account:
Full Name :Raja Ram Gupta
A/c with SBI Gauriganj, Sultanpur( CSM Nagar ) U.P
A/c No. is [protected]
Thanks & regards,
Raja Ram Gupta
+91 [protected]
office no. [protected]
sir, i already created my INB but now i forgot both username and password. pls help me. my email address- junimol2007@yahoo.co.in
I have already registered two complaints (Complaint no. CC-[protected] & CC-[protected]) dated on 02.07.2009 & 09.07.2009. online.
Regarding Cash withdrawl from ATM. On 02.07.2009 I withdraw RS. 500 from Bank Of India ATM, Begumpet, Hyderabad, AP.
But My account is debited Rs. 1000 ( twice Rs. 500).
Till now my money is not credited nor got any email. there I have mentioned my e-mail id. too.
Can I except of money back.
forget user id / password
i could not able to transfer funds from my accounts as i have internet banking user id but i don't have transaction rights. Presently i am in Uk Please provide transaction rights so that i can transfer amount .
SBI customer service is pathetic. For some issues such as resetting the profile password, one needs to go to the bank and submit a paper application. It seems very ridiculous as there is no way to do the same thing online. Nobody picks up the phone call for customer care number [protected]. SBI needs to improve such simple things.
sir I forget my password or ID. I dont what is gone. So plz help me . My mobile [protected]
the above complaint on netbanking is for bolangir sbi.
Sir i have applied for internet banking on my account. The netbanking is activated on my account, but tranjection right has not been given on my account.I have complaint at the branch office two times and i have also given the application but they didn't give the tranjection right. I have givn the application on 21th aug 2008.
Crappy bank in USA, with all the characteristics of an Indian management. Can't blame them, they are doing it as in India. These guys never learn.!
worst services!
I have a story for SBI Credit Cards,
I had a dispute with SBI cards in Nov 2006 after I paying a amount of Rs.423/- towards bill amount on Oct 2006, through my SBI account Online transaction.
By mistake I entered last 2 digits wrong & till date they haven’t reverted that transaction where as adding Interest over Interest. I send their card back to them in Jan 2007 saying to cancel the card, Still day they haven’t canceled the card & as on July the amount stands to @Rs.3500/- for an mere amount of Rs.423/-.
The height is now, one person saying that he is advocate for SBI calling me & saying that the outstanding is @Rs.65000/- (Sixty Five thousand) & asking to see me in his office in Parry’s. Chennai India,
It is a request for you friends to stop using SBI cards & Surrender their card back. The call I got from [protected].
Redards
Santosh
non disbursement of student education loan (after sanction)!
I had applied for Rs.4 lacs as a Student Overseas education loan from SBI,Vile Parle, Mumbai in May/June-2005 and my loan was sanctioned with a deposit of Rs.5000/- as margin money-to be adjusted against interest charges. (cost of education @Rs.25 Lacs for TWO YEARS)
Masters of Science course in US usually takes 18 months to 24 months .In August/Sept.2006 when I had finished with my own savings and finance-I approached SBI to disburse my sanctioned loan.
At this pont of time I got shocked from SBI ( letter in WRITING ) that my LOAN sanctioned has LAPSED ( loan WAS NOT availed within ONE YEAR of SANCTION ) and I need to apply ALL OVER AGAIN.
Since study duration was of 24 months-TWO years-which SBI knew in writing, I think officials ( Branch Manager and Personl.Bankung Manager) in charge of LOAN disbursement wanted me to GREASE THEIR PALMS for disbursement of loan .
I protested and complained to CHAIRMAN OF SBI and marking copies of my correspondence to CERC, Ahmedbad AND OTHER CONSUMER ORGANIZATIONS.
After correspondence/phone calls to SBI-HO in Mumbai- FOR ALMOST 3/4 MONTHS i got an OKAY for loan disbursement. My US university's deadline for payment of FEES already expired and I had to make alternative arrangements for LOAN at much HIGHER INTEREST and personal embarrassments/expenses.
I have sent complaint to CBI/ACB to take action against concerned officials of SBI-but NO ACTION. However due to STRONG PROTEST of my correspondence, SBI has QUIETLY REFUNDED MY MARGIN MONEY of RS.5000/- into my bank account.
I would appreciate if READERS of complaintsboard.com having similar experience to come forward and narrate their experience - to help other STUDENT aspirants to take guidelines for STUDENT EDUCATION LOAN.
The complaint has been investigated and resolved to the customer’s satisfaction.
deficiency in service by sbi cards!
I made payment to sbi cards through Bankers cheque issued by STATE BANK OF INDIA -(COIMBATORE Ganapathy BranchBranch code 3690). The banker made a mistake in issuing the cheque. He did not put his branch details on the cheque.
Sbi cards rejected my cheque stating that Since the bank details are missing, it could not be banked. They sent me a copy of the cheque. On contacting the STATE BANK OF INDIA who issued the cheque, he is not refunding my money or issuing a fresh cheque without the Original cheque.
Even after hundreds of calls, posts, emails and furnishing all the details to SBI CARDS through mail, They are not sending me the original cheque to me.
Now I lost my money with SBI CARDS and State bank of India.
BEWARE OF SBI CARDS!
hi please contact sbi credit card customer care no 044-[protected] and [protected]/ and please raise as complaint .. u will get the solution for the above complaint .
wnat to say that in the beginning of this month i made a transsaction of 2100 rupees and it is showing two times transsaction which is absolutely wrong and when i went to sbi main branch sec 17 they are not responding me...rohit sharma
I had asked for redemption of reward points but I was sent a wrong voucher. I had sent it back to SBI CPSPL via registered post as told to me by helpline. This was a month ago.
But still now I have not got back my reward points. I call up 3 times a week but they are saying that they are looking into the matter but in fact doing nothing. What should I do or whom should I approach?
Dear,
You need to approach the Manager, with a written complaint under Copy to SBI Cards...
If you don't get a response try to approach the Senior level and Escalate even if you don't hear them approach the Banking Ombudsman.
everyday torture
Hi All,
This is Sathish Kumar - one of the mentally harassed guy by SBI credit card division.
I’m not holding any credit card from SBI, thank god. But here the story is different, there should be any data entry error or I don’t know someone has got credit card from SBI with named “Manoj Kumar”.
And these guys are keeping on chasing my number and asking for “Manoj Kumar”. I’ve been holding this mobile number for nearly 4 years and I am not “Manoj Kumar” also I don’t hold any credit card from SBI.
With the help of Internet I could find out that the following is the address of the call center which is calling on behalf of “SBI Credit cards”.
I’ve been tortured each and every day, even few minutes before I got a call from them.
[protected] : GE CAPITAL BPMSL LTD, 72, RAJAJI SALAI, MADRASGPO, CHENNAI-600001
Why don’t these bank guys verify the phone number before issuing any credit card.
Thanks
Sathish
Hi ALL CONCERN, FROM DELHI
EMAIL - hemantemails@yahoo.com
LEST IT HAPPEN WITH ANY ONE, WISH TO ESCALATE THE ISSUE, BANKS ARE BERSERK TO MAKE THEITR BORROWERS LIVE OR DIE FOR THEIR TARGETS ACHIEVED.
RESERVE BANK OF INDIA GUIDELINES LOOK PAPER TIGER AS MY DIGNITY IS RANSACKED, LIFE IS THROWN OUT OF GEAR AND LIVELIHOOD LOOK SHATTERED FOR THESE BANKERS/ RECOVERY PEOPLE'S ABUSE AT ME.
IT HAS BEEN HDFC CARD I HOLD, AND SURELY NOT HAVING PAID NMY OUTSTANDING FOR TWO MONTHS SINCE THERE HAS BEEN A FAMILY DISTRESS AND IN CONSEQU8ENCE I LOST MY ELDEST SISTER, I NEEDED A RESOPITE HOWEVER AS RESUMERD TO MY OFFICE I WAS TIORTURED BY THE HDFC CARD RECOVERRY BANK OFFICIAL NAMED THEMSELVES AS SONATA, RITESAH, DIPIKA THEY PONCED THOROUGH RECOVERY GOON =-TYPE AGENTS AND BACKED-UP THEM BY UNSTOPPABLE PHONE-CALLS EMERGING FROM AUTOMATED SYSTEMS AT ALL OF MY OFFICE PHIONES, NO OTHER CALL OFFICE COULD RECEIVE AND THEY PROMISED WILL NOT LET OFFICE FUINCTION, AND DEFAME ME IN THE OFFICE AND GET RANSACKED THRIOUGH THEIR DEPUTED GOONS WHO WILL SIT IN THE OFFICE TILL PAYMENTS ARE MADE.
I TRIED TO REASON THEM AND SOUGHT FOR A TIME UNTIL NEXT MONTH SO THAST I COULD PEEP INTO MY LIABILITRIES ANDD MUY FINANCIAL STRENGTH HOW SHALL I BE CDOUPING UP WITH MY LIABILITY, IT HAS BEEN A KIND OF TORTURE HDFC METTED OUT TO ME THEIR BOSSES WILL SURELY BE HAPPY HOW THEITR OFFICIALS HOTLY PURSUADE UNTIL THE PERSON CRACKED TO PATY, RUN FOR THE LIFE OR LOOSE THE LIFE UNABLE TO BEAR.
UNTIL LATE EVENING MY OFFICE PHIONES AND MOBILE REMAINED IN COSTANT CAPTIVITY OF THESE HDFC OFFICIALS AND THEY GHAVEC PROMISED TO START FROM EARLY MORNING IN THE OFFICE AT HOME AND AT MOBILE TO ACHIEVE THEIR MISSION.
I AM TERRIFIED IF THEIR MISSION IS TO GAIN MONEY OFF ME OR MY LIFE I NEED TO REMAIN AT WORKS IN THE OFFICE, WITH DIGNITY AT HOME AND IF I WILL LOOSE BOTH OR EITHER HDFC, MISSION WILL SURVIVE FOR ANOTHER TOLL OF ANOTHER CUSTOMER OR I WOULD BE ABLE DISCIPLINING THEM FOR MY SURVIVASL AND OTHERS WELFARE.
I WILL SURELY LODGE A COMPLAINT TO SURVIVE OF THESE TORTURING MASSIVE MANHUNT BY THE HDFC / MS. SONATA / DIPIKA/ RITESH WITH THE HDFC CARD REGULATORAS, IF REQUIRED WIOTH THE POLICE AND IDF REQUIRED ESCALATION LODGE THE CASE INT THE COURT OF LAW AGAINST HDFC BANK
THANKS
HEMANT NEW DELHI/ DATED - 28 TH AUG.2009
I am having the same problem too! I have been harassed non stop. They do not direct us to any Manager even when asked about it directly. The numbers mentioned are the same and I am seriously fed up now. I cant believe a simple google search on teh phone number actually got me to this complaints thread and am strangely relieved that I aint the only one. I am at my wits end as to how to deal with this. Written complaints and all, nothing is working to stop them.
Bad and unnamed careless service and charges of SBI Card
BEWARE CUSTOMERS! HDFC ATM A Big Fraud and a 420 An ATM at Himayathnagar attached to HDFC Himayathnagar Hyderabad 500029 Branch did not release money of Rs500 as indented on by me 7-3-2007 at 630PM My several reminders did not yield any result. So HDFC ATM is a mechanized Pickpoket. Beware Customers!
collection agent ran away without submitting my bill!
I have recently shifted to Gurgaon from Delhi. I had a outstanding bill of my credit card. I tried to drop a cheque but there are no ATMs in Gurgaon which have cheque drop box. I received a call from SBI regarding my bill payment. I asked him to come to me and collect the cash money. SBI executive came and collected the cash bill as 10200.00 Rs and he told me that he will deposit the money by today. Its been more than 1 month and when I contacted SBI customer care they said he hasn't submitted the bill ans its not their responsibility. I need to pay my bill again.
Dear sir,
I am one of the valued customers of State Bank of India, Bharathidasan University, Tiruchirapalli.
I am holding SBI card No. [protected]. For the past 9months no statement was received either to my office or residence address. Not even I was informed of the payment
due to SBI card over my mobile phone No. [protected].
The change of address that I have intimated more than half a dozen times could not be taken care of by the SBI card personnels. Most of the persons working in customer care
office hardly know any of the programmes lauched by SBI Card as well as the rules and regulations. Except a few all are callus in handling customers. Their replies are very evasive
and not pointed.
Please make immediate arrangement to send statements periodically to the new address or through e-mail address or SMS to my mobile phone.
New Address:
Prof. M.Vivekanandan
Director of Bioscience and Research
Vivekanandha College of Arts and Sciences for Women
Elayampalayam, Tiruchengode,
Namakkal - 637 205.
Ph. No. [protected], [protected]
E.Mail id: bard_vivek@yahoo.com
I can not be hanging on to customer care office every time for terminal amount to be paid by me. The SBI card cheques are also not collected periodically especially from the
collection box maintained by SBI, Tiruchengode, Namakkal Dt. Tamilnadu. Nobody tries to help the SBI Card customers. If this is continued, customers will lose interest in SBI Card.
Thanking you
(M.Vivekanandan)
The SBI credit card is one of the worst card service in India
poor service!
A cheque of SBI main branch Kanpur payable at par at all branches of SBI was deposited in allahabad bank in extension counter Chandiwala Estate(Nehru Place).The same has been returned uncleared by SBI Air force Station Tuglakabad with remarks "Wrongly Delivered not drawn on us". The allahabad Bank where the cheque was deposited has retrenched Rupees sixty without none of my fault from my account due to dishonor of the cheque. I am a meager pensioner drawing only Rs.1180/- P.M from my Jeevan Surakhsha Policy. Deducting any amount out of Rs.1180/- i.e Pension will pinch to any retired person. The cheque is with me unpaid and not able to decide what to do with this cheque.
Never Use SBI Credit Card!
one of the worst managed policy and cheat brand . I have paid all remaining amount ( 74000) in time, I have paid by cheque through Worst managed SBI Drop Box . then also they put fine for same giving explanation that coliectd late . again I paid late fee and interest 3000+ . thy reject my check and reply me not duly signed. as asked for 10 time to send back that cheque . Again fine, and lots of hidden charge ...
I suggest never use such card which never respect to costumers...
harassment and cheating
I had a sbi credit card and no matter how much i used to pay the amount was just going up... so i asked these people for a settlement. They said the total amount due is 40,000 so if i pay them 37,000 they will close my account i said ok... in dec 06. So i asked these people to come and collect the check.they took the check took my credit card and said we will send you the settlement papers in 7 working days. Till date i haven't received any settlement papers, i get a monthly statement and my balance due is going up again. If i call the customer care they are no good they are rude and not at all helpful. They say we don't have any information on the settlement. But every month they call and ask for the monthly payment ad promise to mail me the settlement papers. If this is not cheating what do i call this...
same history happen with me & not sovled yet.
officers from delhi calling daily for another settlement.
first time outstanding was 17, 000 & settled on 13000 in 2003. after 5 year tbe balance 4000 became 21000 with dues & interest.
now call from delhi to another settlement for 7000.
what I should do?
regards,
borade v.s.
boradevs@rediffmail.com
Non receipt of credit card
I had applied for the credit back way back in the month of jan 07 and the same was dispatched at the given address as in the application. No body could receive them at home at Coimbatore in my house where my tenants stays. Now i am staying at ambala, haryana. My wife recently visited the bank and found that the same was lying with the staff dealing with the credit cards. They refuse to give the same to my wife in hand and simultaneously i got the fax no on 02 jul 07 and i requested the same to dispatch to ambala but till date i had not received the same.
Such a poor service being the biggest bank in india having the largest network. Once a letter was also delivered to them stating they should take immediate action but they did not bother. Hopeless and disgusting.
On the same i applied for the cheque book and to my dismay i found that being the main branch there was shortage of bank cheque book and that they also gave me after a gap of two month.
I conclude by that such a shameless bank we have in india.
rude collection agency!
I have credit card with SBI for the last 7 years. However i missed my payment due to my health problem, i am in hospital for a surgery and the same is communicate to the collection team at chennai. Even after that they had sent a collection guy called Rajesh to my residence and he threats with dire consequence to my family and abused all of them. Is this how SBI behaves with customers? Are they hiring criminal people?
Dear Sir
I have sbi credit card with number -1172 i am resiving many calls from department for payment i had already explained the problem they are not ready to hear the problem which i am facing. he said every boday is having problem. what is this why are u toruching me, he reaply in harsh words and filty language bad words about my family. i asked him not to come to my office, Collecting agents name MR.Ganyavel no:[protected] & [protected] he say he is from Direct SBI, bank had given him full rights to threaten and get the payment. today 07.03.2016 he came to my office and cought my neck drage me out side the office gave me slap and used very bad filthy language there is proof of the words he used.. he said if you are not going to give me the payment by tomarow you will get third degree treatement from me. He said even police cannot take a single hair from my head if you conplaint. he is challenged me that he will remove my cloths in from of all my cologue workers and beat with slipers and make me run untill i pay the payment.
SBI bank it very decent bank but the collection agents they have are very horrible persons.
very sorry.
Regs
Srinivas
I have been try to read on the internet about credit card harassment. SBI people are the most uncivilized people and are just greedy for money. I had left Bangalore an year back. I had an SBI credit card there. After coming to north, I simply did not use it. Even when i was in Bangalore, I never recieved any statement. Now after an year these people have been making their gundas call me up, threatening me to pay 31,000 which I do not know about! And they have ne reciept of the statements sent to me. There is a clause in the statements which states that if not reported withing 20 days, the expense will be considered valid. I had no statement to warn me of any fishy activity. Please, as far as I know Supreme Court has banned these tactics. Is there any consumer agency I can contact?
SBI Card company is a collection of fraud people. Dont ever try to go for SBI CARD. SBI card is the biggest fraud and harassment package company. Collection people of SBI Card are GUNDAS/ DADAS . SBI hired criminal record basis people for collection some of them a lot of Criminal cases pending in local court.
to whom should I complain?
This is complaint against sbi credit cards where they have not been sending statements for last eight months. Without my authorization they have paid to Sundaram finance for a health insurance policy and now they have paid renewal charges without my permission or intimation. Since today I didn't receive any health card or policy also for Sundaram Finance.
How can I deal with this problem? to whom should I complain for the same? I tried sbi customer service many times, but no use.
worst bank and customer service!
I have many other credit cards and never faced this before. SBI credit card, opted few months bank. I got the card, and they asked me if I want to opt for Insurance policy, ie Rs.3500/= i opted. Now, i have made no transaction. only 3500/= on my card. I couldn't pay for 2 months. I got a call from customer service asking me to pay minimum balance. I was ready, i asked him to give me a call and next day I will make the payment.
He started irritating me over phone, asking all my office details, my office number, which floor i sit and many such questions, i told him politely come tomorrow and take payment, i am busy today, cant answer your questions.
He irritated me as if he was commanding me and spoke very rude. He didn't turn up next day for payment.
After 15 days another female executive calls me and asks me to pay minimum due, i told i will make the full payment next month or if possible next week. Her language was bad, she used all kind of words, and also was trying to speak as if she is going to harm me, and she told me that at any cost i have to make payment and she will send her executive next day to office, though i wasn't ready for it.
This is the worst, SBI is irritating and they are torturing. Though i agreed to pay, and the payment wasn't huge and that too its for SBI Insurance.
Please never in life go for SBI< its worst. Horrible!
Sate bank of India service is really crap,
even the illitrate people can run the buisness
good, these educated [censor]s don't know
how to behave with customers, without customers
you guys can't survive ...some people said
SBI is good bank [censor] you mother [censor]ers..
SBI CEO you are a nasty [censor]..
YES. I totally agree with this statement
There are too many issues with SBI Card. I am absolutely not at all satisfied with the customer service which SBI is providing to the customer. This is the Worst ever card I have seen in my life.
Issues with SBI Card
1. Unfair late payment fees
2. Some Payments which are made are not reflected in my online account
3. Bad behavior by call center executives
4. Unfair charges on the card
5. Not received any documents for SBI card Royal sundaram insurance documents
6. Not received any documents on SBI Protection Plus insurance
7. SBI card online services has lot of errors
8. Nobody cares to resolve all these issues
sselvarajasboa cell [protected] rbifile14871
email sarnselva@yahoo.com
sselvaraj sboa- indian rupee remitence ac rbifile [protected] sbi0924 tn india 613001 send
Hi,
I do totally agree to the same situation because when I used SBI Credit card for the payment of fees on 14th Aug & called the customer care call centre for converting the same transaction amount into an EMI they said I cannot any transaction on your account, I used to call up on to a toll free no. [protected] for verifying the same but till 5th Sep nothing was there in my account. Then suddenly I received an SMS on 6th Sep stating " Your SBI Card Bill of Rs. so and so with due date of so and so has been dispatched "
After that when I called she said that sorry I cannot do anything you have to pay whole amount.
Moreover she said you should call within 10 days of transaction though I called on 2nd ( 15th Aug) & 3rd (16th Aug) Day. I really doubt about their mathematical calculations... knowledge.
hi
i have sbi credit card, but i didnt got the last payment statement and i dont have idea regarding insurance they providing and charging interest.As it is not in my knowledge , so please cancel this insurance and i wont pay any charges
internet banking problems
I have submitted the internet banking form in SBI for 3-months ago for internet username and password. I was told that within 10-days I will receive the same. But its is more than 3 months are over and I am still waiting for the username and password for SBI online banking.
I do not know whats the reason behind this. But this is true SBI employee are careless and irresponsible. Sure I am looking for some other banking options.
Thanks.
missing of RS=2500 fron my account ([protected])date is 10/03/08 time 18:35
Few days back I submitted my 3rd appln to SBI NewSilchar Br (Assam) for allowing me Internet Banking. I am a retd person & travel much. Internet banking would be of much help to me.
Furthr, though this br has core banking I couldnot dep a cheque to a 3rd party account in Kolkata since my core banking account details didnot contain my signature without which the receiving branch could not cr the 3rd party account. What's the use of core banking ?!
The employees of SBI must be made accountable for service lapses.
unwanted loan
I am holding S.B.I. credit card for last eighteen months.On one fine day on 27 march 2007, I received D.D. of Rs.27000 from S.B.I. card stating that this is pre-approved loan,which I never asked for. So I was shocked and immediately contacted S.B.I. card helpline to cancel my loan which I never asked. So They advised me to send D.D. back trough drop box and accordingly I send back D.D. on 29 march 2007 with covering letter to cancel my loan.
But when I received monthly statement on 10 April 2007 showing loan amount and E.M.I., I immediately wrote letter and contacted several times on help line who told me that this matter is under process. Same thing repeated in 10 may2007 account statement.
At the First week of june 2007 I was told that my matter is settled and I will get intimation of cancellation of loan and E.M.I.within 2-3 days. But suddenly on 13 june 2007 one person arrived at my residence as collection agent from S.B.I. card Who threatened my mother to pay the dues, as I was not at home. Up till now The matter is not resolved by Sbicard and I am getting Phone call from recovery agent to pay the money.
Same here
Just got the SBI card a week back and started getting persistent calls to accept a welcome DD(loan) of Rs 8000 wgich I just dont need.
submitted cheque: 11,000/- but amount added is 3,96,000
What the hell happening in SBI...
I, Vamsi krishna. Kotha, SBI account holder, with account no: 0110465xxxxx
My balance on 6/06/2007 is :3,523.29. On 9/06/2007, i submitted a cheque (number: 392701) worth of 11000/- at masjid modh SBI, new delhi. But when i checked my balance on 11/06/2007, i came to know that my balance is 3,96,224.29/-.
That means they swapped cheque number with amount. On 13/06/2007, they deducted 3,81,701.0/- and my balance is 13,934.29/-.
But on 11 & 13 of this month,they again deducted 589.0/- & 573.0/- (total 1162/-) from my account for inter city charges. That was due to crediting of 3,96,224.29/- and deducting of 3,81,701.0/-. My balance on 6 june is:3523.29/-. After clearing a cheque of worth 11,000/- my balance should be: 14,523/- .
But my balance is 13,934.29/-.
I am not responsible for their mistake and how they can punish me?
I meet the concern officer and he told me that your problem will be finished with in 1-day.
But till now there is no response.
I already posted 3-4 complaints (one of the complaint taken no is CC-[protected] )
hi,
i have recently opened an account with SBI and i have dropped a cheque .Can i check the balance in my account using the internet.If yes pls guide me.I have not received my debit card still.
thanks and regrads
ramgirwar narsing rao
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State Bank of India [SBI] phone numbers1800 110 0091800 110 009Click up if you have successfully reached State Bank of India [SBI] by calling 1800 110 009 phone number 3 3 users reported that they have successfully reached State Bank of India [SBI] by calling 1800 110 009 phone number Click down if you have unsuccessfully reached State Bank of India [SBI] by calling 1800 110 009 phone number 2 2 users reported that they have UNsuccessfully reached State Bank of India [SBI] by calling 1800 110 009 phone number15%Confidence scoreState Bank of India+1 (800) 425-3800+1 (800) 425-3800Click up if you have successfully reached State Bank of India [SBI] by calling +1 (800) 425-3800 phone number 0 0 users reported that they have successfully reached State Bank of India [SBI] by calling +1 (800) 425-3800 phone number Click down if you have unsuccessfully reached State Bank of India [SBI] by calling +1 (800) 425-3800 phone number 0 0 users reported that they have UNsuccessfully reached State Bank of India [SBI] by calling +1 (800) 425-3800 phone numberState Bank of India1800 112 2111800 112 211Click up if you have successfully reached State Bank of India [SBI] by calling 1800 112 211 phone number 3 3 users reported that they have successfully reached State Bank of India [SBI] by calling 1800 112 211 phone number Click down if you have unsuccessfully reached State Bank of India [SBI] by calling 1800 112 211 phone number 3 3 users reported that they have UNsuccessfully reached State Bank of India [SBI] by calling 1800 112 211 phone numberState Bank of India+1 (860) 180-1290+1 (860) 180-1290Click up if you have successfully reached State Bank of India [SBI] by calling +1 (860) 180-1290 phone number 0 0 users reported that they have successfully reached State Bank of India [SBI] by calling +1 (860) 180-1290 phone number Click down if you have unsuccessfully reached State Bank of India [SBI] by calling +1 (860) 180-1290 phone number 0 0 users reported that they have UNsuccessfully reached State Bank of India [SBI] by calling +1 (860) 180-1290 phone numberSBI Cards+1 (800) 180-1290+1 (800) 180-1290Click up if you have successfully reached State Bank of India [SBI] by calling +1 (800) 180-1290 phone number 0 0 users reported that they have successfully reached State Bank of India [SBI] by calling +1 (800) 180-1290 phone number Click down if you have unsuccessfully reached State Bank of India [SBI] by calling +1 (800) 180-1290 phone number 0 0 users reported that they have UNsuccessfully reached State Bank of India [SBI] by calling +1 (800) 180-1290 phone numberSBI Cards Complaints+1 (800) 180-1295+1 (800) 180-1295Click up if you have successfully reached State Bank of India [SBI] by calling +1 (800) 180-1295 phone number 0 0 users reported that they have successfully reached State Bank of India [SBI] by calling +1 (800) 180-1295 phone number Click down if you have unsuccessfully reached State Bank of India [SBI] by calling +1 (800) 180-1295 phone number 0 0 users reported that they have UNsuccessfully reached State Bank of India [SBI] by calling +1 (800) 180-1295 phone numberIRCTC SBI Credit Card+91 802 659 9990+91 802 659 9990Click up if you have successfully reached State Bank of India [SBI] by calling +91 802 659 9990 phone number 5 5 users reported that they have successfully reached State Bank of India [SBI] by calling +91 802 659 9990 phone number Click down if you have unsuccessfully reached State Bank of India [SBI] by calling +91 802 659 9990 phone number 6 6 users reported that they have UNsuccessfully reached State Bank of India [SBI] by calling +91 802 659 9990 phone numberState Bank of India+91 222 202 9456+91 222 202 9456Click up if you have successfully reached State Bank of India [SBI] by calling +91 222 202 9456 phone number 1 1 users reported that they have successfully reached State Bank of India [SBI] by calling +91 222 202 9456 phone number Click down if you have unsuccessfully reached State Bank of India [SBI] by calling +91 222 202 9456 phone number 1 1 users reported that they have UNsuccessfully reached State Bank of India [SBI] by calling +91 222 202 9456 phone numberState Bank of India+91 124 458 9803+91 124 458 9803Click up if you have successfully reached State Bank of India [SBI] by calling +91 124 458 9803 phone number 1 1 users reported that they have successfully reached State Bank of India [SBI] by calling +91 124 458 9803 phone number Click down if you have unsuccessfully reached State Bank of India [SBI] by calling +91 124 458 9803 phone number 0 0 users reported that they have UNsuccessfully reached State Bank of India [SBI] by calling +91 124 458 9803 phone number100%Confidence scoreSBI Cards New Delhi Office
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State Bank of India [SBI] emailssbicard_cares@sbicard.com100%Confidence score: 100%Supportcustomercare@sbi.co.in100%Confidence score: 100%Supportnarendra.p.singh@sbi.co.in94%Confidence score: 94%
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State Bank of India [SBI] addressState Bank Bhavan, 16th Floor, Madam Cama Road, Mumbai, 400021, India
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cancelled card
Sir,
I have cancelled my credit card.No Intrest Your Credit Card But No useing Your credit card No Money and No Perches And no Insurance But now they claimed for an amount (Rs +4492).Stating that I haven't closed the insurance scheme, which is involved in that credit card.Please consider this request.My card no is [protected]
Thanking You.
Mr. SACHI PATEL
The Recovery Agency at Andheri MIDC, Mumbai, Ph No. [protected]. Ms. Sunaya Chavhan has been very harsh, rude, arrogant to the customer and other colleagues over the phone. She did not give customer service cell nos. for the disputes that i had to put forward.
I have a bad & horrible feelings about SBI Credit - Since 2005 (as I remember) onwards it make me acute problems. One sales executive filled up the SBI Credit Card Form & provide a card. I made the transactions only Rs 999/- for Air Tel Life time scheme - SBI Authority forcefully sent Rs 5000/- cheque as loan & another 1/2 very small transaction made my me. Total transactions not more than Rs 8000/- all inclusive. I use to have made payment for the same including their un authentic charges too on monthly basis, intimate time to time to the authority & get advised they will adjust the same etc...I made the payment around Rs 33, 000/- to them. Lots of correspondence/e-mails had made in connection this problems mentioning to the SBI Authority finally in the year 2007 Full & final settlement made with some amount with taken money receipt from them & cancelled the said card.
Now, on 22nd April 2014 received one Demand Notice vide Ref : PRE_EXEC_EST_APR14_02 dt 12th April, 2014 demanding total amount Rs 64, 329.41p inclusive of all cost & interest need to pay myself within 15 days. Other wise legal action will against me.
The said letter has been sent by R Narayanan & Associates, Advocates, Delhi - 110054.
I need to clarification of Rs 64, 329.41p due, my card status & also about my full & final settlement status.
I really worried about this matter & don't know how I get relief from this horrible situation.
R Samanta
ashok do you have recons agencies number
The recovery agency from mahim (Recon) has been very uncooperative and very harsh especially Ms. Rupali and Mr. Aniket literally harassing me and my family member by calling around 15 - 20 times a day. which at times becomes unbearable.