Strong Current
Reviews and Complaints

I purchased an item on May 31, 2020. It was sent in June. I was charge $78.94 for it. Then on June 10, 2020 I was charged $108, and additionally $49.99 which they said was a recurring charge. They don't say for what, and I had not agreed to any continuing services. PayPal has not been very helpful. I have no contact info for this company but I see there are a lot of complaints.
Please let me know if you can help.

Three different times they charged my account in June for
1) $213.43
2) $189.93
3) $ 39.99

Never received any of the 5 products from Strong Current
This is obviously a scam.

They are trying to send another payment of $39.99 through paypal and I have advise paypal not to pay any payments to Strong Current. I tried to contact Strong Current back in June, but no responses.

Re: 9-Jul-2020 08:26:33 PDT
Transaction ID: 5S33701610406353A

This order is stuck at DHL with incomplete data and on hold pending receipt of the information. DHK tracking no.:17WEF3Z7NQSFILEFW7UM1ILJ

Please supply DHL with the required information and expedite the shipment.

Mieneke and/or Hijme F. Stoffels
22 Maple Ave
Smithville ON L0R 2A0
[protected]
[protected]@gmail.com

I ordered this Blaux AC unit on June 26. I just received the item. The item has a plastic water bottle that leaks water. You are supposed to fill the bottle with water and it is supposed to cool. It does not cool. it is only air from a fan. I did not get any shipping information to return but I see that it is from Hong Kong.

The item does cool. It turns on but it is basically a fan that leaks water. The instructions say to add ice cubes to make the air cooler. It is powered by a USB cord.

I paid back in June still no product. Being trying to contact company & not having any luck at all. I can't find any new contact numbers or emails so I can re-try to contact company again. I paid almost $300 if not over for products & warranty. Pictures of transaction is provided below. I am trying to resolve this issue as soon as possible being as though so much time has already passed.
Reminder pictures of everything is below

I purchased one Blaux Personal AC Fan on 6/13/20 for $78.94. I have not received any confirmations from this company regarding my order and I have not received this product. I have tried to go back to the website for contact information but every link leads to a bad link and provides no contact information. I would like a refund of my money that was taken out of my banking account.

I ordered a blaux air conditioner in june. I tried to contact the company for follow up on my order. They never answered. End July they Finally said they never had an order from me even though I provided an order number. They said they would refund my money. I never got a refund and 2 weeks ago they shipped my order to me. They wont answer, refund my money or give me a return.
Stephanie Ross
[protected]

Received this unit after many weeks and it literally does nothing more than a $10 desk fan. Very misleading and false advertising. I was charged $98.94 and filed a dispute with Paypal for a full refund and finally got a reply email from the company offering to take off 20% even though I asked for a full refund. I replied same, still not worth it even with 20% off. I bought it on 6/23/20.

I ordered the above air conditioner and filters on July 1 and have not received the product yet. Please investigate and either send me the merchandise or refund my money.

Air conditioner $98.94
Filters $14.99

Thank you, Florence Krueger

Ordered and received item which was DOA.. wouldn't power up
Sent email to seller with no response
Called their US customer service number several times before talking to a rep.. they advised they would send a replacement - didn't get any conforming email or tracking for replacement as promised.
I filed Paypay complaining and this company immediately responded dot Paypal with a vague response, and no specific replacement information, finally claiming they were oujt of stock and would replace ASAP.. after two more days of no acknowledgement, I escalated claim at Paypal wh0 refunded purchase amount within 4 hours
Problems:
1) poor quality product
2) No decisive action by CS
3) Poor communication by CS to customer
4) Appeared to me that they were working the system to get past the 30 day paypal resolution requirement

The problem resolved when Paypal became actively involved-- not good buiness practive for US customers

On July 24th 2020 I ordered and paid for two Buzz be Gone
BuzzBGone $68.90 USD Total $68.90 USD = $95.86 CDN
I received one on Aug 26/2020 not two and they had added a COD charge of $14.42 Canadian for DHL charges even though it came by Canada Post.
Shipping was to be included. The total amount I am out is $62.35 CDN.
I tried to contact the shipper but have received no reply.

I ordered one unit and was charged for two plus a lifetime warranty. Received items and am not satisfied. Would like to return for refund. Cannot get response would like assistance. The item ordered was advertised as a portable air conditioner with exclusive technology for cooling the air in a room in less than twenty minutes. This was totally inaccurate. The unit is only a very small fan. I was charged $98.95 each unit. This is a scam and is not worth $10.00 for either one. The phone number they gave, [protected], is worthless as you cannot talk to anyone, it's just forwards you to a survey about the service.

The watch was finally delivered two days ago, it will not turn on (it does not work) I would like to return this watch for one the works or a refund..

I have contacted paypal they advised that I should contact you and try to work out a return or refund, be for escalating this with them.

I really wanted the watch but if it does not work I want a refund...

Awaiting your reply.

I order the Blaux & the Warranty ST with it. On June 24, 2020 Strong Current Enterprises was paid $18.00 for the Warranty & $98.94 for the Blaux Portable AC. I tried to cancel but was to late. I never received the AC or Warranty. I would like to have my account paid back for the amount of $116.94. The transaction ID for the Warranty is 2MM22900C19274515 & the transaction ID for the Blaux Portable AC is 86N426352j778412G. My email with Paypal is [protected]@hotmail.com Thank you, Nancy Ogard If you need more information please contact me with my email.

On May 15, 2020 I was on the internet, looking for a non touch thermometer to purchase. Most of them were $42.00 but I came across one that said that you had one for sale for $14.00 so I clicked on it and paid for it. Well they withdrew $42.00, not $14.00. I decided to go ahead and buy it for $42 since that seemed to be the going price. Later I noticed that you had also withdrawn $348.43. I have no idea what that was for. Then I noticed that I have been charged for two sets of 3 thermometers. I have no idea what is going on.

I want my money back and I will send the thermometers back to you. I am 75 years old and do not need 6 thermometers. I haven't even had a fever in 25 years.

Please help me,
Barbara Gilliland

Fever Patrol orders 99352387 and 99502254.

I ordered two watches and they do not work like you say they do. I have to charge them every two hours, I have to sync them to my phone every time I turn it on, they are not water proof like the ad states, they are not syncing to my phone like it says it will do, the list goes on. All I want is a refund, I have already sent them back.
Tara Bailey
I paid through paypal $88.93

I am so so sorry I didn't check this company out back in june 2, 2020 before I may a purchase.

But thank goodness for paypal...! I really appreciate it because they were able to get my money back quickly and it just made me know much better that if i'm not dealing with a reliable company like amazon or one i've dealt with for awhile and have gotten good service from, i'm going to check them out a lot better. It makes me so mad that this rip off firm has been doing this crap for so long and is still doing it!

On July 11, 2020 we purchased a Blaux in home unit. After several weeks, we had not received the product. My husband contacted the company twice and received no return call or tracking number for the product. After calling PayPal on August 5th to dispute the transaction, we then received a tracking number indicating the product had been delivered. We never received this item and are requesting a refund for $78.94. I am attaching all the correspondence related to this claim.

Hello Jose Cerda Jr,
We received the case(s) you filed on August 5, 2020.
We have reviewed this transaction(s) and are denying your case(s). This decision was made because we received shipment tracking from the merchant confirming that the merchandise was delivered.
We're sorry for any problems you may have experienced with the transaction(s).
Transaction information:
Dispute Case ID: PP-D-79326159
Transaction Amount: $78.94 USD
Dispute Amount: $78.94 USD
Transaction ID: 6EJ46760PG978121M
Transaction Date: July 11, 2020

Thanks,
PayPal

Item not received - claimCase closed
Case ID: PP-D-79326159
The outcome of the case was not in your favor.
Case details
Adjudication reason
Valid tracking info provided by the seller.
Seller information
Strong Current Enterprises Limited
Transaction amount
$78.94 USD
Refund requested
$78.94 USD
Transaction ID
6EJ46760PG978121M
Shipping address
1220 Green Terrace Dr. Round Rock, TX 78664United States
Date reported
August 5, 2020
Your notes
I spoke to the seller twice and each time a Supervisor was going to contact me within 24 hours to resolve the problem regarding me not receiving my order but no one has contacted me. My order # is 113587638 ordered on 7/11/20, I am unable yo upload a copy of my invoice so I have copied a copy of my confirmation email below Image SHIPPING CONFIRMATION Blaux - Your Order Has Shipped! Dear Jose, Great news! Your order is on its way! We wanted to let you know that your order 113587638 was shipped on 7/12/2020. You can track the status of this order online with the tracking number provided below anytime. Please note that the tracking information might not be available immediately; please allow up to 24 hours for it to show up! Order: 113587638 Tracking Number: - 9274890246917000559892 Tracking Link: - 9274890246917000559892 Shipped To: Jose Cerda Jr Jose Cerda Jr 1220 Green Terrace Dr. Round Rock, TX 78664 US
File
• c. gif
Information provided by the seller
Date
August 5, 2020
Tracking info
• 9274890246917000559892, USPS

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Tracking Number: 9274890246917000559892
Your item was delivered in or at the mailbox at 2:53 pm on July 20, 2020 in ROUND ROCK, TX 78664.
USPS Premium Tracking™ Available
Status
Delivered
July 20, 2020 at 2:53 pm
Delivered, In/At Mailbox
ROUND ROCK, TX 78664
Get Updates
Delivered
Text & Email Updates
Tracking History
July 20, 2020, 2:53 pm
Delivered, In/At Mailbox
ROUND ROCK, TX 78664
Your item was delivered in or at the mailbox at 2:53 pm on July 20, 2020 in ROUND ROCK, TX 78664.
_
July 20, 2020, 7:10 am
Out for Delivery
ROUND ROCK, TX 78664
_
July 20, 2020, 3:13 am
Arrived at Post Office
ROUND ROCK, TX 78664
_
July 20, 2020, 2:27 am
Departed USPS Regional Facility
AUSTIN TX DISTRIBUTION CENTER
_
July 20, 2020, 1:25 am
Arrived at USPS Facility
ROUND ROCK, TX 78664
_
July 19, 2020, 5:12 pm
Accepted at USPS Regional Destination Facility
AUSTIN TX DISTRIBUTION CENTER
_
July 19, 2020
In Transit to Next Facility
_
July 17, 2020, 4:13 pm
Arrived at USPS Regional Facility
AUSTIN TX DISTRIBUTION CENTER
_
July 17, 2020, 11:39 am
Departed USPS Facility
IRVING, TX 75059
_
July 17, 2020, 11:13 am
USPS in possession of item
IRVING, TX 75059
_
July 16, 2020, 4:24 pm
Departed Shipping Partner Facility, USPS Awaiting Item
GLENDALE HEIGHTS, IL 60139
Shipping Partner: ONE STOP MAILING
_
July 16, 2020, 2:14 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
GLENDALE HEIGHTS, IL 60139
Shipping Partner: ONE STOP MAILING
Premium Tracking
Product Information
Paid with
PayPal Credit
$78.94
Shipped to
Round Rock, TX 78664
United States
Have you received this order?
9274890246917000559892
August 5, 2020, Sent by USPS
Status: Shipped
• Manage Strong Current Enterprises Limited payments
Category
Retail
Transaction ID
6EJ46760PG978121M
Seller info
Strong Current Enterprises Limited
Note
Blaux In Home
Purchase details
Blaux In Home
$78.94
Total

Details about your shipment Transaction ID: 6EJ46760PG978121M

Hello Jose Cerda Jr,
Strong Current Enterprises Limited added shipping details. Please note that the tracking information and shipping status are shown exactly as the seller entered them.
Shipper USPS
Tracking number 9274890246917000559892
Shipping status Shipped
If you have questions about the shipment, please contact [protected]@ac. strongcurrentweb.com
Seller
Strong Current Enterprises Limited
[protected]@ac. strongcurrentweb.com
Shipping address - confirmed
1220 Green Terrace Dr.
Round Rock, TX 78664
United States Note to seller
Blaux In Home

Jul 11, 2020 07:04:30 PDT
Transaction ID: 6EJ46760PG978121M

Hello Jose Cerda Jr,
You sent a payment of $78.94 USD to Strong Current Enterprises Limited
You sent a payment of $78.94 USD to Strong Current Enterprises Limited.

It may take a few moments for this transaction to appear in your account.
Merchant
Strong Current Enterprises Limited Instructions to merchant
Blaux In Home
Shipping address - confirmed
Round Rock, TX 78664
United States Shipping details
The seller hasn't provided any shipping details yet.

Description Unit price Qty Amount
Blaux In Home $78.94 USD 1 $78.94 USD
Subtotal $78.94 USD
Total $78.94 USD
Payment $78.94 USD

Payment sent from [protected]@hotmail.com

Funding Sources Used (Total)
PayPal Credit $78.94 USD

The two dates regarding shipment of this item also do not match. This is the information from PayPal's summary page:
Have you received this order?
9274890246917000559892
August 5, 2020, Sent by USPS
Status: Shipped

This is the shipping information when I clicked on the tracking number:
Status
Delivered

July 20, 2020 at 2:53 pm

Delivered, In/At Mailbox

I ordered a personal AC unit in June 22 for 78.94 and a warranty of 14.00. The only thing I have received from the company is the email saying they got my money. Only ads... and when I try to contact company they don't reply. I have issued a complaint through PayPal as well. This company is a scam. Don't buy from them. They do not return emails at all.

Received item by mistake so I contacted them about returning it. Returned the item and paid shipping myself..I have tried numerous times to contact them and no response.