Strong Current
Reviews and Complaints

I purchased the Blaux portable air-condition device with an USB plug. The company put an incomplete address on the label and shipped it out. I never received it. I tracked it with UPS. The manager at UPS told me the driver delivered it with an incomplete address. I was in disbelief and livid as I thought UPS was a responsible company and hired workers who could read and drive. I paid $148.93. I could not obtain anyone on the phone number provided by Blaux. Blaux also goes by Strong Current Enterprises. I complained to PayPal and filed a dispute. They opened a case and quickly closed it without stating why. The PayPal representative said if they didn't get a response, they would refund the money. I linked PayPal to my Chase account. The money wasn't in either account and the PayPal resolution center closed the case. I just sent off a message saying I'm reporting both Strong Current Enterprises and PayPal to the Better Business Bureau but the Complaints Board is equally effective. By the way, I also have a friend who never received his Blaux air-conditioner also. Charisse Lynn Please email me at : [protected]@gmail.com
P.S. The orginal advertisement was on FaceBook.

After a long wait, I received 2 Oshenwatches. Fully charged one watch and tried to pair with my Galaxy A70 android phone. Phone says it was bluetooth paired. However, it did not sync no matter what I tried. Your instructions for start up are somewhat vague when it comes to pairing. It says to go to FitPro which I did. After clicking settings I did not get "bind" My watch showed LH719 and not LH726. However, my phone showed it as paired which it did not sync to the watch at all. I am not too happy with this.

What do you suggest?

Ordered Blaux Portable AC on June 16, 2020 and finally received on August 17, 2020 but I did not receive the product I ordered. I was sent a Classic Desktop model which is not what I paid for. I ordered the portable one that charges so I could move it around easily without a cord. I paid 89.99 plus shipping for a total of 98.94. The unit I received is much cheaper. I printed my invoice and it says Blaux Portable AC. I have included pictures of the box and the unit I received. I want what I paid for. I want the chargeable unit.

I paid this company for two blaux neck air conditioners on June 8th. I have never received anything from them. I've tried to contact them on several levels and I get no response, nothing. I paid them thru paypal on June 8, 2020 $133.92. I've received nothing for that money. I filed a complaint thru paypal today because I had to do the research to find when and how I paid them.

After a long delay in delivery, the seller finally delivered my two watches early this month. Regretfully one of them had evidence of a defective touch screen and that has now completely failed to turn on the power so that I can use it as a watch. Therefore I have asked the seller replace this watch being not 'marketable value' so far without result. Alternatively I have asked them for a refund for that part of my order. This seller is very slow in responding! Their tracking number LT228598730NL refers.

I had bought 2 of the personal airconditioning fans for 100 British pounds plus 10 pounds shipping fee.

It was a long wait to receive and tracking links were not working.

I finally received the items only to be highly dissapointed. They were not doing even the minimum of what was described and rather worse than my hand held 10 pound fan!

Although they had mentioned a no hassle return policy, after several emails to the given email of '[protected]@buyblaux.com', there has been no response.

How can I get hold of them.
Have they run away with our money?

Failure to deliver goods. Ordered the Blaux Portable AC 3, 3 pack on June 28th, 2020. I have heard nothing, I wasn't provided a tracking number or update. I sent an email inquiring and received a generic response that the product is delayed. I will be contacting PayPal to recover my $213.43.

Completely dissatisfied

I would like to return 2 un its and 2 filters that I purchased. Their warranty expired before I received the units. And now that summer is almost over I do not want them. This whole process is frustrating and just want my money back. I would like to return 2 un its and 2 filters that I purchased. Their warranty expired before I received the units. And now that summer is almost over I do not want them. This whole process is frustrating and just want my money back.
I would like to return 2 un its and 2 filters that I purchased. Their warranty expired before I received the units. And now that summer is almost over I do not want them. This whole process is frustrating and just want my money back. Is this enough characters in the response now?

Contacted 8-3-20 and response was Unfortunately there is a delay in your delivery.
Therefore I would like to offer you a small compensation of 10% discount on the purchase amount.
I am convinced that after receiving your order you will be satisfied with our product! We will send your order as soon as possible.
When shipping, you will receive an email with all information about the shipment history.
Filed a complaint with Paypal on 8-15-20 and response was Due to the shipping delay, I would like to offer you a 10% discount off your order if you are still willing to wait for your product to arrive. Due to challenges related to Covid-19, receipt of your order may take a little longer than normal. Kindly trust and be patient as all essential employees (at our warehouse, DHL, and the US Postal Service) are working hard and doing their best to get packages to our customers during these difficult times! Your order will be delivered, but may be delivered later due to local and global restrictions by postal carriers. Due to these delays we have experienced an overwhelming amount of calls, emails and chats and kindly ask for your patience and trust your order will be delivered.
This is a scam, they have my money and probably others too. I have the case open at Paypal at this time

On June 6, 2020 I ordered two of the Blaux personal (around the neck) air conditioners. The company immediately charged my account for the items. They were selling these personal air conditioners every few seconds, so they were obviously making money hand over fist. I waited patiently for a month as suggested. To date I have not received a confirmation e-mail nor the product, although I have attempted to contact them on several occasions. Being told on one occasion that my order was being processed and that I would be receiving a tracking number by the end of the week. This is either a Ponzi scheme or a scam. They are advertising other products on the internet as well. This company should be investigated and sued and should NOT be allowed to blatantly advertise on the internet. A good lawyer could bring a class action law suit against this company. Ripping off the unsuspecting elderly is a crime.

Hello,

I want to return a product but cannot get in touch with anyone to get a return label or any information.

Order number: [protected]

Where should I return it too? What is the address of the customer service center?

Thank you,
Cathy Sullivan

This was on the order confirmation:
CUSTOMER SERVICE
Email: [protected]@buyblaux.com
Phone:
Northern America (a (toll free): [protected]
United Kingdom & Ireland: [protected]
Australia & New Zealand: [protected]
Strong Current Enterprises Limited: 68308, G/F Kowloon East Building, 12 Lei Yue Mun Road, Kwung Tong, Hong Kong.

I ordered 2 Blaux Portable Air conditioners from Strong Current Enterprises on June 21 2020. I paid $148.93 US for 2 A/C units and $27.99 US for Replaceable Water Filters. It has been almost 2 months and I have received and heard nothing. I sent several e-mail asking when my AC units would be shipped, but got no response.

Not F%ing Happy
Wayne Collins

Ordered 2 lamps, good for nothing.
Do not order from this company, I will not do it for sure ever again.

Juliana

I ordered and paid (through paypal) for 2 units on june 27, 2020. It is now august 13 and I have not received anything from the company... No notification that the units have shipped... Nothing. I would like a full refund.

I ordered the neck wrap around air conditioner on line. I had not heard anything for quite some time so I email them to cancel. I sent 3 cancellation notices via email, no response, then the product arrived. I figured let me try at least. So I did and do not like. Does not work effectively and very loud. I asked to return. They offered a 20% discount. I do not want and asked again to return. I will have to pay for shipping as that is their policy. Okay, I messed up by ordering this from them, but let me return. Now they will not reply with a return address. Do not order from this company!

Little info provided and no return address details. Watch will not connect and phone will not load app. crap

I was charged $189.93 twice for the products I ordered. Should have been one payment. I ordered on june 23, 2020 and never received a confirmation or email from them.
I have sent them an email but not expecting a reply.
I have also put in a complaint to paypal see if they can help with cancelling the payments. I have put in a complaint with them for each transaction they charged for.

I ordered the Oshen Watch in May and received it in August 2020.

It DOES NOT WORK!

Provide return instructions and process a full refund of $58.94 PLUS the cost of the Lifetime Warranty I paid $9.99 for.

Same issue as all the other complaints. Ordered the Blaux Portable AC for $98.94 several weeks ago. They charged my credit card within 24 hours. Then nothing. After five weeks, I attempted to to call, email whatever I could do to contact them and was blocked every time. All telephone numbers responded with recordings saying COVID-19 is the reason they're not able to ship, respond or take a call. After five emails and no response, I've written off the hundred dollars due to a scam or a company going out of business.

i returned the merchandise and still am being recharged the full price on my credit card even after beng given a return id number. contacted my credit card company and tehy say nothing they cna do about it.