Subway
Reviews and Complaints

Please refer to receipt SPM20180623035646 (Host Order Id) I paid 2.33 plus tax on 6/23/2018 for the Strawb.erry Kiwi energy drink and got food poisoning. The drint smelled funny, but it tasted ok. I vomited a few hours later (didn't eat anything that day). Vomited liquid only. Contacted the office in Omaha, Ne, so they went to the Subway at Saap Brothers, and found that all of the expiration dates were valid. They made the Subway employee drink one of the energy drinks to see if they would get sick! I think that's terrible! Maybe this was an isolated incident, but they wouldn't acknowledge anything that I was complaining about, including not even offering a refund of 3.00 for making me sick! I won't ever eat there again, and I am telling all of my friends what happened, so they won't eat there either. My phone number is [protected] and my email address is [protected]@yahoo.com. Please call me and we can resolve this matter. I don't want anyone else to get this sick! Mary Siref

The staff are not washing their hands or changing gloves. They will leave their gloves on and touch cash register and handle money. They will then make a sandwich without changing gloves. Or, if they take their gloves off and handle money they will not wash their hands before putting gloves on. The manager's husband gets irritated when I request him to change his gloves.

We got 3 subs at your elm grove wv store paid almost 20.00 for them they

were soggy nasty tasting had to throw them away i know you can't refund money but was wondering if you could send coupons we have never had a sub like these they didn't even get the order right we got the cold cut combo it was so soggy the turkey breast was wet for some reasonand the Italian didn't have what we wanted on it very poor service had to wait forever for the subs very disappointed 😞 thank you for your time

We are on vacation is Barbados and the cashier Keisha took our $60 USD and only have us back $1.50USD cheating us $30USD she denied the accusations we made and insisted she gave the right change back. The total was $57 Barbadian dollars which is 28 United States dollars. If we gave $60USD that is equivalent to $30 BDS. Therefore Keisha stole $30 USD from us. That doesn't get to me it's the fact that she stole from us and was unlawful and lied. Her name is Keisha and she works at Sheraton Mall is Barbados.

Today I went in to the subway in Galveston tx 59th street. I walked in there was a big line. I know it was lunch rush so I'm like okay i can wait. So i waited 20 min to get my order in and there was no type of bread only flat bread, no veggies what so every. Every container was empty, the employees where been really rude, rolling eyes and just ignoring the costumers. I have always gone to this subway only subway I go to in the island. Not anymore never again. Thank u for your service but today was my last day going to a Subway. And the manger was just sanding watching the employees work struggling at that.

They did not give me my last check 2 weeks ago from June 13th 2018 I have been calling nonstop asking for my manager Katie they've been telling me they'll pass the message on and nobody has contacted me I went in there 3 times I'm getting fed up I just want my last check reason why I left because Subway sucks there rude at the subway i was at which is lake Avenue St Joseph Missouri

I regret to inform you that the employer Meena (mobile: 440-840-2419), owner of subway franchise - euclid & 36th street, cleveland, oh, is continuously resorting to unethical & unlawful business practices since past 3 years.

Meena hires students on cash basis and pays them wages of about @ $5 per Hour under the table and makes them do extra - and overtime-work for which she does not pay the student employees.

Meena first makes the student employees work for her for free, in first week on the pretext that it is a "training period" for which they are not entitled to any payment from her or Subway as per the subway rules & regulations.

If that was not enough, she retains one week pay and does not give it back to the student employee if they leave her job before doing 6 months of work at her franchise.

Meena is so much used to hiring of cheap student labor on cash at low wages, preferably the poor indian students who don't have much of an option for getting employment, that instead of hiring employees through bonafide subway employment panel for her franchise, she directly hires only students.

In fact Meena had to recently close one of her franchise near parma, because she could not find students willing to change 2 buses and travel so far from downtown.

Meena boasts to her employees that the subway inspector for the area - Mr Jason, will never report this to the subway head office and creates a culture of slavery at her workplace.

Meena at present is also employing students at her franchise :
Subway
3636 Euclid Ave Ste 1010
Cleveland, OH 44115, US
[protected]

San antonio-southcross/goliad location. Deeply concerned with the type of management that is running this particular store. The manager i'm referring to is kris. She should be given additional training in food preparation, sanitation and customer service. I had my food prepared by kris and was doing great until a fly landed on my sandwich meat while my food was left on the food prep board when she proceeded to chit chat with a regular at the store. The employee that was going to add my veggies saw the incident and with no hesitation proceeded to make me a new sandwich. That's when manager kris got upset. She whispered under her breath and looked over at me. I asked if there was an issue and she stated, "it's just a waste." I said excuse me the employee explained the fly landed on my sandwich and she said in a loud voice while other customers were in line waiting to order, "that's so wasteful!" I said if you think so then you eat it and she proceeded to say she would. I'm courious to know what other things she thinks is wasteful and would rather serve to us, the customer and put our health at risk! I think my next rant will be to the health dept to see what there opinion is when it comes to this type of handling. Unacceptable!

My mom and I went into a subway location, and one of the ladies behind the counter told my mom that she was too busy to buzz my mom into the bathroom. My mom waited for several minutes. I asked again for her. I was ignored. Then when it was time for me to order I asked for her name. She said it was patricia. Then she proceeded to yell "why do I want her name? She asked is it because I said we were too busy? Y'all do too much."at that point I informed my mother that we were no longer eating there. I grabbed my mom and guided her out the door when patricia decides to yell "and when you file a complaint make sure they know that you use the bathroom and did not buy a sandwich [censored]."my mother walked in and tried to reason with her and said that she has a medical condition. I told my mother she did not have to explain herself to patricia. I told patricia that I will be recording the conversation after she put her hand in my mother's face. She said "well I can record too." and then she said "what you going to do what's up!" while jumping at me as if she was going to hit me. I threatened to call the police and corporate. Worst subway experience ever!

I went in and the lady made me a sandwich with hair in it, she then made me another one due to the fact there was hair in my sandiwich, but in the other one there was more hair. Then I asked the lady if I could just get another sandwich or a refund but she said she has to get permission from the manager. They made me wait an hour, because the managers were not available. Finally the manager called the lady back that was working and they said "make him another sandwich" then the lady said "I did" and they refused to give me a new one.then I got upset and asked them if I could just get my sandwich and they refused to give it to me. Then the lady called the police on me to leave because I got upset. I was escorted out by a he police at the end. Did not get a new sandwich and did not get a refund. I paid 8$ just to have the police called on me.

The old lady on shift is vary rude to me when I was a paying customer and had to get the money from my husband she said I needed to have the money before I got up there and that they have other costmors but I couldnt have got the money because my husband was working on a shandwatch but it was mostly how rude she was about it I will not be paying another dime at this subway as long she mike mcorsley lets this lady act like she runs things she has already upset my husband sevral times a day he works with her on day shift she treats him so bad he comes home and is just n a bad mood all day iv had witj her enough is enough something must be done now!

There are ads on the internet and on television mentioning that five footlong subs are available for $4.99. They are Black Forest Ham, Meatball Marinara, Spicy Italian, Cold Cut Combo and Veggie Delite.
After I ordered and had my sandwich prepared they said it will be $6.99. I said the ad states the price is $4.99 and the person said not here, it's $6.99.
Based upon this I will never return to that subway again. The location is 1098 N. First Street, #110, San Jose, CA 95112.

I have pasted the information that I saw on the internet

$4.99 Footlongs | SUBWAY.com - United States (English)
www.subway.com/en-us/menunutrition/menu/499footlongs
Black Forest Ham. Meatball Marinara. Spicy Italian. Cold Cut Combo. Veggie Delite®

Very disgusted!

I can be contacted at [protected]@gmail.com

Hi my name is Lynda, I use went to long heyyy subway and ready your board that it was $8 for a subway, as I asked if it was $8 the male said yes it was, he made our subways which he didn't know what he was doing while another lady was packing up the shop at 7:25 packing it all away, now as we went to pay for the two $8 meals, it came to $20.40 or something and mum asked why isn't it $16 because use put a sign up on the wall say $8 with 5 delicious subways but you don't have what subways the 5 where. I have had multiple issues before with this subway, it horrible the lady was doing nothing why the other guy didn't know what he was doing, use had flies all over the cookies, it's disgusting I'm never going there again, don't false advise something if you don't have what 5 subways you can get. Disgusting

The manager at the store I work at is leaving 16-17 year olds alone at the store, she is also leaving them to close alone. She has changed employees hours. She changes hers to more hours. She comes in late and leaves early and I've checked the hours log and she has changed hers to longer hours. She is not treating her employees right, she had one who needed to take a finals test for school the next day but made her close the night before. She has thrown my phone once because it was sitting on the table, I didn't text anyone, I didn't even open my phone. When I use to open I would be left with a bunch of prep to do because the person who closed the night before never does any and she never says anything to that person. She has called my work a disaster because I had to do the work of two people. She walks all over her employees and is very rude.

I have been trying for four days to get into the website to register a Subway Card. I was told that I have 48 hours to register, but can't get into the site to do this. We bought 16 meals on Friday and 20 more on Monday. The site crashes, gives errors, won't let me in, etc.

Sent an email from the crash report, but no one answered.

Disappointed & frustrated.

I was having my dinner in "subway" in paradigm mall johor bahru. I ordered for subway club sub, when I was about to finish my loaf I was curious to open it and take a look inside and I found a dead fly sticking to lettuce.

I show it to the subway staff, and the staff apologised and immediately offered me a refund or replacement. Subway trying to hide their mistake by offering a refund or replacement.

Is this how you treat your customer's who complain about your unhygienic food? Later he brought me into the kitchen and try to talk to me in private so other customers will not be aware of it. When I told the staff that i'll make complaints, and staff denied that its a fly but claiming it was a pickle or olive, I didn't even add pickle or olive in my sandwich... I told them to eat it if it's really was a pickle or olive but the staff refused and offered me a refund again. I'm attaching the image of the so-called pickle or olive image, you judge it for yourself.

Are you really serious about offering me a refund or replacement loaf? Seriously subway, is this how you treat when someone questions about your restaurant cleanliness? Who knows if your food were already filled with flies and many other consumers ate it with flies? What if I have food poisoning because of your unhygienic food? Will subway be responsible for serving me such food?

The manager at the Subway store at Topanga Canyon in Woodland Hills Ca. refused to serve me. I walked in and started to place my order. Another customer came in and the manager went to that person. When that customer had ordered, the manager refused to take my order. He went to the next customer in line. He discriminated against me and action must be taken.

At subway located at NH-8, Vadadla, Bharuch, subway staff SAFWAN behaving extermly rude to the customers. This is not the first time but its third time. Please inform him to behve politely to the customers. He is very rude. This is the only complain from my side, no other issues.
Thanks.

I bought the turkey bacon guacamole wrap from the subway in the San Bruno, Ca town center today and I asked for avocado instead of guacamole. The wraps are advertised as $6.99 and my total came up to $11.35. The only thing I purchased was the wrap. The employee told me that I had to pay extra for the bacon and avocado, but that doesn't make sense. It comes with bacon and the switch for avocado instead of guacamole couldn't possibly cost me an additional 4 dollars. I don't understand why the woman charged me so much. I won't be going there ever again.

I have visited your restaurant in our town on several occasions. And I must admit the service is usually to norm. But recently( the last four visits to be exact) they laughing say they are out of meatballs and won't have any the rest of the evening. (Up to four hours before closing time, as I tried to account for that by arriving earlier) I'm not angry just rather disappointed that I repeatedly must settle for something from a different restaurant.