Subway
Reviews and Complaints

I had just started working at Subway January 28th, 2010. It was going great until one night I was scheduled to work with my co-worker, Liberty. Everyone warned me about her. They told me she was very loud, rude to customers, and had been getting lots of complaints from customers also. Ever since the first night I worked with her, she has been very rude to me.

She yells at me in front of customers for absolutely no reason at all. I try to do my job the way I was trained, and it seems every little thing I do, she watches me and yells at me if I don't do it right.

She yells at my manager, she keeps customers waiting, and she makes my day hell at work.

i know from buying subway sandwiches for years that they are suppose to have a certain amount of tuna and meatballs but not this one about a scoop and a half on a six inch tuna sandwich all other subways put three scoops same thing with the meatballs its mostly sauce . i work close by and im tired of paying for bread.

I was bitterly disappointed and upset to learn recently that Subway are using Halal slaughtered meat in many of their London restaurants (I'm not sure about their other UK stores). I used to be a regular customer at Subway but I will no longer set foot in any of their outlets and neither will my friends. The Halal method of slaughtering animals is absolutely disgraceful and cruel. Compassion in World Farming, the FAWC and many animal welfare organisations have condemned this awful way of killing animals but Subway obviously place profits before compassion. Utterly sad!

I've been going to Subway since I was in High School. There staff was College Kids working part time and a few old timers that wanted some extra cash. The food was good and the service always came with a smile.

No longer is this the case. One could only guess, in order to save a few bucks, I am greeted with a glare from employees who look like they just got off the bus from Mexico and served sub-par quality food. The orders always need to be repeated at least twice (since I don't speak Spanish in America) and not so much as a hello or thank you. I get the feeling I'm invading there place and I should leave, of course after I hand them my money. I don't go there much any more and I have a real hard time justifying ever returning there.

Is cutting corners really worth it to the owners of these places. I'm sure they are seeing a profit at the end of the day since our population seems only to be growing and there's always going to be more new customers then dissatisfied, never to return old customers, but I wouldn't be surprised if eventually they only catered to Spanish speakers.

Forget you Subway. You can eat something "Fresh" my dog just dropped in my backyard. I'm never going back.

My wife and I decided to eat at a Subway sandwich shop . We purchased our meals and sat down to eat and my wife mentioned what a rip off the bags of chips were. I told her the chips had settled. She then poured her bag out on a napkin. Thats when mouse feces and matted mouse hair fell out of the bag. I went up to the employee behind the counter and quietly told her. She came out and and took our food and went to call the manager. I then asked her to give us back our food and she said hold on. She put me on the phone with the manager and I told him I wanted our food back in case my wife got sick and he refused. I told him if I didn't get the food back I would make sure that everybody in the store knew about it. Then I told him that I would call the police and the health dept instead. The manager told me to go ahead. I called the health dept. In the mean time the two employees started cleaning as fast as they could. I then called the health dept again and let them know. The health worker got there shortly and found mouse feces all over the store. The health dept then closed the store down for 3 days. The story made the local paper. Several days later the manager called me and thats when I told him that I thought my wife deserved some compensation. About 10 minutes later his extermination company called me up and started yelling at me about how him and his wife are really devout christians and that we weren"t getting any money from them. He also told me that they closed the store down voluntarily. I told him that he was not being honest with me because i was there when they were told to close down or they would close them down. he then told me mouse feces was relatively clean and that my wife should get over it and that 50 years ago people ate mouse feces in their food and it was accepted. I asked him how many mice they caught and he admitted they caught over 30 the first night. I finally hung up on him. I then called up the Subway manager and asked him why he gave out our personal information and he denied it. I told him what the exterminator had said about the situation and that if they caught 30 mice in the store that he must have known about the problem or seen mice and he again denied it and said that he was only aware of 15 mice. the company has still not even called and apologized.

I ordered a 6 inch turkey sub, the girl pulled the bread out and cut a large portion of it off. I paid 5 dollars, with bacon, for a 5 inch snack! What a rip off I could've gotten a footlong! The workers at subway never know what the hell they are doing. The bread was hard and crusty as well. This is not quality service! what gives! Subway always rips off people, they give you one napkin and very little vegetables. I'm going to Quiznos from now on, they never did me wrong.

hello friends
today on forcing upon by my friend i had a chance to visit subway rest.patiala. being a guru sikh and totally a vegetarian i never go to restaurants who serve both veg n non veg food stuff.but upon his insisting we a group of 8 friends went to subway at patiala as he said that they have separate sections for veg n non veg foods and they maintain very strict protocols not to mix the things up at any level i.e.from preparations of sandwiches to baking of breads in d ovens and even to the people who make d sandwiches everything is separate.But to my surprize when we were ordering, the sauces they were using were being CONTAMINATED, as the same bottles were used in both veg n non veg sections and the other level of separation was also not at all satisfactory.so i suggest all d GURU SIKHS or ARYA SAMAJIS or D BRAHMINS and last but not d least 100% PURE VEG EATERS not to have any thing from PATIALA SUBWAY new leela bhawan seeing which even we had to cancel d order for 8 of us.
yours sincerely
dr.rohit aryan

Along with my sister & my cousin we decided to have a tuna sub. We asked the two staff to change their gloves as we are vegetarian. They both pulled faces and mumbled amongst themselves. They were both very rude & gave us a very poor service, other customers were in the shop also. My sister asked the staff that she would like some jelopenoes in her sub, the lady staff got a handful and just chuked it in in anger along with the other salad etc. I asked if i could have a little touch of mayonase and she squeezed a load in on purpose. We were all disgraced. It was a cold windy rainy day and when we stepped in the shop it was nice and warm, the both staff knew we were cold so they both decided to put the air conditioning on high. We were freezing whilst eating our sub. We would never go to the subway on Blackburn road ever again. When we finished eating and leaving we overheard the staff calling us 'pakis'! This incident occured on Sunday 1st November around 4.30ish.

My email address is amena.[protected]@hotmail.co.uk if you need more information

the Launceston subway store in the city has very poor hygiene! I feel so sorry for the workers in that store. It is so hot in there i can't stand to eat inside, i can't begin to imagine how the workers feel standing in the same place for 2 hours serving constantly, sweating over the food. When i suggested they should go wash their faces in the bathroom to cool down the younge boy replied that they dont have a toilet or bathroom facility in the store that they can use and have be told by their manager that leaving between 12 and 2pm would slow the customer service line down and she would not allow them to do that. The heat also attracs flys. I must of counted atleast 16 flys buzzing around the sandwich unit.

Ordered food at 1pm, expected delivery time given within 40 mins. Food never arrived till 1.40pm, when called at 2pm - "oh the food din't reach. will check and get back" was the reply from SUBWAY. Nobody calls again till 2.30 :( Furious at the person taking order I call again to check my order and I get the exact same reply. I request them to resend my order as its been 1.30 mins since i placed ordered :( Net net things went on for 2.20 mins and food finally got delivered at 3.20 pm. But the worst was the manager din't even bother to come on the phone when i asked time and again. Even later he din't call to apologize for the entire delay. The MANAGER named Mr. Salim never bothered to revert, freebies was way off. WHAT KIND OF A MANAGER IS THIS WHO DOESN'T KNOW HOW TO MANAGE DELIVERIES ? DO SUCH PEOPLE DESERVE TO BE IN RETAIL ?

Last night at about 6:00 me and my boyfriend went into subway to get something to eat. He stoped to talk to a friend and I went up to order. There was one guy working really hard trying to get the order for the people in the drive thru, whlie two girls were in the back talking and gosiping. I stood in line for about 5 minites and they kept talking and I know they saw me. Well when they finaly came out they stocked up the food and kept talking to each other. When the tallar gil finale took my order she roold her eyes and said "What do you want." I told her what I wanted and then waited for her to toast the sub. The guy was still working really hard, but the short fat girl just stood there and stared into space. When my sub was toasted she put it onto the counter and let it se there while she rearanged the sub buns. Finaly she put the topping on I asked for half bannan peppers she put three peppers on half I asked o a few more on the sub nicely and she went and put the peppers on all of it! (Me and my boyfriend were spliting the sub and I can eat peppers) I didn't say anything payed for the sub and left. This is the third time this girl has been rude to me. I don't even know her. When we left the store the ladie that was ordering behind me came out with her sub and said if the girl had treated her like that she would have been madder than a bee.
From now on if I go into that subway and see her I am walking right back out!

Management often insults and mocks customers. The food here is not all that good anyway. There are better places to go. There are better deals in Townsend for a subway sandwich. I can get a buy one get one free meal. Jerks run some businesses throughout Sevierville and Pigeon Forge. Subway sandwiches hope goes out of business and better businesses soon appear. In Germany a few Subways had model Twin Tower buildings making fun of 911 with a big sub sandwich knocking into the Twin Towers. Very pitiful. Restuarant management was caught stealing and now have spy cameras on the workers.

i have been going there for two months sense i have been there i have gotten three different host they made all my sandwiches wrong sense i use to work at one, and my daughter in law also works at one, i know how they are suppose to be made, i guess they never learned, they need to have 8 pieces of meat, 6 cheeses, and the rest what ever you ask for.

This employee was to busy talking on a cell phone to take care of the customers. The store was disgusting and the employee was using foul language at the customers. Check out the photos of her and the store

Every wednesday I take my kids to eat @ subway, ive never had a complaint about them. But today after picking my kids up from school we went to subway in apopka @ 2:30 pm. The lady that was preparing our 3 sandwiches coughed in her glove & without taking the gloves of &/or washing her hands she continued to work on the philly cheesesteak. That was disgusting, I just told them, I was going somewhere else to eat. I work @ a fast food place, & I have seen the emails from the health department in which it says if a fast food employee is sick they shouldn't be working. H1n1 virus is going around, I take care of my kids & myself. I think the crew in this location need to be retrained on handwashing & changing gloves. Im a general manager @ a fast food so I know the proper steps that need to be taken, & these procedures were not followed in this restaurant. I am sorry to say you have lost me as a customer, family of 4 & I usually stop by for lunch with my boss when we want to get away from our food. Guaranteed, I will never stop there again & I will let everyone know what occured there today, not to hurt anyone but for health issues.

i got hired in at subway july 30th iam a middle age women i am a very hard worker when i got hired the manager said(we need a older person to help close the store because all we have is school girls and they cant close so i was very happy to even have a job this day in time and i have 5 kids well the night manager that was running the store wouldnt show me how to do things right and he was always cuting up with the school girls he would make sexual comments like one night he was talking about a little sex shop that is just down the road and he was saying with about 4 other girls standing around that he thinks it was sicking to look at a 60 year old man ###ing a 18 year old now i dont no about you but to me that was uncalled for and i didnt like the comment and if you wasent in his little kick he treated you very rudely his name is corey and one time i had asked him to help me and show me how to fix a certain sandwhich well he said hang on ill do it well i was very much wanting to learn and try to be a preductive employee but he wouldnt give me a chance and iam a very hard worker iam always on time and i want to be a mother that can provide for her children well iam righting to say this i dont feel like i was done fair sharen the manager pulled me to the side and told me that she can only give me 5 hours a week and that she is only keeping the ones that can make the sandwhichs fast and right well i could have been that way if i would have been trainee proper i used to work for subway years ago and all they had then was white or wheat now they have all kinds of breads i need to work and i feel i was done unfair and i hope something is done about this theres a lot more about this manger corey but i dont wont it to look like iam a mad employe and iam taken it out on him cause thats not what iam doing please do something about this cause it isent right terri horton

Was fired due to the manager and her shift manager making up lies about my conduct at work. The major reason for it was me creating tension at work with all the other employee's. The other reason was my manager telling everyone else that i was stealing money and adding slander to my name. She has fired many other people because of minor occurances that happen naturally on the work place. She fires them cause she creates a dislike for them and then they dissappear. The biggest concern for this is that because of how subway works, She doesn't have anyone to answer to for her conduct. I got along with all the other employee's great, but i had a dislike for her shift manage who was 17 and made all the other employees know she was above them.