Menu
For Business Write a review File a complaint
Sunoco

Sunoco review: Service 1

O
Author of the review
2:32 am EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

#[protected] Over 50 years I have been a patron of my neighborhood Sunoco. While recovering from injury I would hobble back and forth to Sunoco play keno all day everyday same 10 numbers same way cash and replay all employee knew and had the same transaction with me. New owner came with a employee that focus on lottery. on memorial day as my numbers on the screen he switched my ticket and gave me a bogus ticket while I was at the machine acted as if he could find it stalled until my pain became unbearable I reported to themanger expecting the customer service I had always received but their response to my complaint I could not believe! The female employee never came back to work and he arrived in a new car gambling all day and the other employees had nothing to say. They denied me service for me to go away.
Basic business laws applies to Sunoco too. I never got what I paid for and Sunoco did not responded , Customer first and zero tolerance for grand larceny never addressed!

Claimed loss: $50,000

Desired outcome: and apology, Proactive investigation informing employees of the responsibilities to maintain honesty and integrity of Sunoco policy and procedures with customers, My complaint is with the Attorney General and Govenor and my lawyer

Confidential Information Hidden: This section contains confidential information visible to verified Sunoco representatives only. If you are affiliated with Sunoco, please claim your business to access these details.

1 comments
Add a comment
E
E
E. Block
Nov 05, 2024 5:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

If your Sunoco experience involved a suspected switch of your Keno ticket, and you've already reached out to management with no resolution, further action may be necessary. You could consider contacting Sunoco's corporate customer service to file a formal complaint, detailing the incident and providing any specifics you have on the day in question. Additionally, reporting the incident to your state’s lottery commission might prompt an investigation into the alleged ticket switch. This could ensure accountability and possibly lead to a resolution or corrective action from Sunoco.

  1. Sunoco Contacts

  2. Sunoco phone numbers
    +1 (800) 786-6261
    +1 (800) 786-6261
    Click up if you have successfully reached Sunoco by calling +1 (800) 786-6261 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 786-6261 phone number Click down if you have unsuccessfully reached Sunoco by calling +1 (800) 786-6261 phone number 1 1 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 786-6261 phone number
    Customer Service
    +1 (800) 278-6626
    +1 (800) 278-6626
    Click up if you have successfully reached Sunoco by calling +1 (800) 278-6626 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 278-6626 phone number Click down if you have unsuccessfully reached Sunoco by calling +1 (800) 278-6626 phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 278-6626 phone number
    Consumer / Personal Cards
    +1 (800) 935-3387
    +1 (800) 935-3387
    Click up if you have successfully reached Sunoco by calling +1 (800) 935-3387 phone number 0 0 users reported that they have successfully reached Sunoco by calling +1 (800) 935-3387 phone number Click down if you have unsuccessfully reached Sunoco by calling +1 (800) 935-3387 phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling +1 (800) 935-3387 phone number
    Commercial / Business Cards
    1-800-2SUNOCO
    1-800-2SUNOCO
    Click up if you have successfully reached Sunoco by calling 1-800-2SUNOCO phone number 0 0 users reported that they have successfully reached Sunoco by calling 1-800-2SUNOCO phone number Click down if you have unsuccessfully reached Sunoco by calling 1-800-2SUNOCO phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling 1-800-2SUNOCO phone number
    Consumer Cards
    1-800-9FLEETS
    1-800-9FLEETS
    Click up if you have successfully reached Sunoco by calling 1-800-9FLEETS phone number 0 0 users reported that they have successfully reached Sunoco by calling 1-800-9FLEETS phone number Click down if you have unsuccessfully reached Sunoco by calling 1-800-9FLEETS phone number 0 0 users reported that they have UNsuccessfully reached Sunoco by calling 1-800-9FLEETS phone number
    Commercial Cards
    More phone numbers
  3. Sunoco emails
  4. Sunoco address
    1735 Market Street Ste LL Mellon Bank Center, Philadelphia, Pennsylvania, 19103-7583, United States
  5. Sunoco social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Sunoco Category
Sunoco is ranked 5 among 28 companies in the Oil and Gas category

Most discussed complaints

Service
1
(opinions to this review)