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Early Moments

Early Moments review: why am I being charged extra 31

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Author of the review
2:13 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

So I was online doing a survey for a 1, 000 gift card and it said if I completed this short survey which lead me to buy 4 Disney books for $1.00, and after it lead me to do another survey which lead me another payment for something to buy which I didnt continue... But I did reciece my 4 disney books for my daughter, & I checked my account & it took out a dollar, which was fine.."great deal"... BUT now their is a pending in my account for $22.00 and I do not recall signing up for a subscrition... And I cant afford for that money to be taking out my account. I feel as if I were scamed. If I could reach someone that is responsible I would like to discontinue this now. Someone Please contact me.

31 comments
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Tanyalee
US
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Aug 19, 2018 1:05 am EDT

I would like my money back because i didnt sign up for a subscription. I only did the survey which said 1.00 for the books it didnt say that i was going to Charge 21.46. Thats scamming plus i didnt save my card information so how and why was my money removed i of to find a way to get to this these peoples are so thief.

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rosie viveros
US
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Oct 24, 2018 12:09 pm EDT
Replying to comment of Tanyalee

it happen to me too! i was so mad but just call [protected]! and put your account number n your zipcode n wait for a customer service n just let them know you want to cancel that there super nice and so fast!

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Drsamo Magly
US
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Jul 26, 2019 12:48 am EDT

Me too have the same problem exactly

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Moe-day
US
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Sep 29, 2019 2:30 am EDT
Replying to comment of Tanyalee

Did you ever resolve it and if so, how?

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Moe-day
US
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Sep 29, 2019 2:49 am EDT

What is the number I call and are you talking about the bank account number?

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MammaBearof2
US
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Nov 20, 2019 1:45 am EST
Replying to comment of Tanyalee

How long after did you receive the books because the same thing happened to me but I haven't received any of the books yet.

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Lupita Romo
US
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Jul 17, 2020 5:08 pm EDT
Replying to comment of Tanyalee

Same problem I need my money back

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Chucky fernandez
US
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Aug 20, 2018 11:40 am EDT

I’ve never did a subscription only agreed to the $1 deal but now after am get charged $21.96 why ? I would like my money back can y’all please explain why am I getting charged still if I didn’t submit a subscription to this Disney books only for the $1.00deal. Can I get some explanation to this. Thk u

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Montsho
US
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Sep 08, 2018 2:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I did a survey to get a few books for $1.00 and they took my credit card information and signed me up for a subscription unlawfully. It's bogus...I want my money back.

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Abby Marie
US
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Sep 12, 2018 4:09 pm EDT

I also did a survey for 1.00 books and now I keep getting them and being charged for it. I didn't sign up for this and I would like my money back and stop sending me books!

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Marino reza
US
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Sep 17, 2018 4:56 pm EDT

I did a survey with get it free app. In order to get a $1000.00walmart gift card and they told me that the last step was to buy a book from you guys and I didn't get [censored], l only got a subscription that I don't need because last don't have any kids, l need my money back a.s.a.p.

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Marino reza
US
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Sep 17, 2018 5:01 pm EDT

I did a survey with (get it free samples) in order to get a free Walmart card and didn't get nothing, like only get this subscription that l, , I don't need .l want my money back

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Patricia Royer
US
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Oct 02, 2018 8:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Y'all are taking money out of my credit card and I am not signed up for y'all will you please return my money y'all have took $18.96 out twice and $19.94 and I want every penny back

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Gisellelima
US
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Oct 05, 2018 1:10 pm EDT

I don’t remember have been in any subscription but I still cancel my account because I don’t need them or want them and I still got charge $22 for it the just arrived today

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Estrella L
US
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Oct 10, 2018 11:21 am EDT

I am also being charged for these and dont want the subscription. How do i cancel this subscription?

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rosie viveros
US
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Oct 24, 2018 12:12 pm EDT
Replying to comment of Estrella L

call [protected] and you going to put the account number and your zipcode and wait for a customer to answer n tell them you want to cancel it its so fast n easy their super nice!

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Chevy Luver
US
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Oct 15, 2018 10:18 am EDT

They got me to did anyone get there money back in how?

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Chevy Luver
US
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Oct 15, 2018 10:31 am EDT

They got me to did anyone get there money back in how? This the number to call to cancel no money back I'm cancelling my creditcard anyway [protected]

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Crystalmorinia
US
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Oct 24, 2018 6:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm being charged twice one month and I want all my money back I never signed IP for this...

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rosie viveros
US
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Oct 24, 2018 12:16 pm EDT

It happened to me to! they would be taking 21.89 out of my bank smh! and finally cancel it all you have to do it Call [protected] and they gunna ask you to put your account number its on the paper you got when they books came and put your zipcode and wait for a customer to answer and tell them that you want to cancel it its super fast and easy! hope this work for you guys!

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Grrrruiningmyday
US
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Nov 28, 2018 11:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

So pissed. I cant believe this [censored].
This is my letter to those pieces of [censored]

Um. I paid a dollar for four books for a stupid survey thing. I had 7 bucks in my account and now you guys just over drafted me charging me not only the 21 whatever but now I have a 35 dollar penalty fee. That was my last 7 dollars for gas in my car to get to work tonight and now I am stuck in a parking lot in the freaking rain and have about a 35 minute walk ahead of me. So thank you so freaking much. I really need you to make this right.

Sincerly,
Dumbfounded dunce feeling single mom working two jobs.

So pod!

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Sellon
US
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Mar 03, 2019 11:19 pm EST

So sorry to hear that! I hope they get their @$$$3$ sued hard. Absolutely scam.

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Moe-day
US
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Sep 29, 2019 2:34 am EDT

Girl! They are a mess! I don’t even have the overdraft option on my bank account and they took money out! -$20.34! I need my ‘money’ back/at least get me out of the negatives. It’s pending, did you ever get it resolves if so, tell me HOW! They were wrong for that, stupid [censored]! [censored] [censored]ES

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Rachel Lyn Flowers
US
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Dec 14, 2018 12:38 am EST

im being charged for a subscription after i only got the books i had ordered and sadly for me it isnt a pending charge...i am now $-57.53 in the hole for something i didn't want...I have Christmas to buy and i can't do that now thank you. I did get the 3 books i ordered but this is ridiculous.

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Donna sandfer
US
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Jan 09, 2019 8:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I was charged twice for this book subscription. And I was only doing a award for 1000. $$ Amason

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eric clayton
US
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Jun 06, 2019 11:26 pm EDT

Same happened to me but I don’t have my account number how do I get it because my kids through out the envelope it came in

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koolkatkaren
US
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Oct 01, 2019 11:26 am EDT

I have had the same problem. I cancelled my subscription last October yet they have taken money out of my account give times since then. Once they did a reversal and put the money back in my account, bit four times I also had an overdraft fee of $35.00. $140.00 in overdraft fees and $102.23 for books that I never got. Complete thievery!

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Ronald Thurber
US
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Jan 04, 2020 5:53 am EST

ok i see a few people have posted who to call to cancel but it says protected and no phone number ort even the name of the company

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Kevin Word
US
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Mar 23, 2020 7:08 am EDT

I cheak my chase account often and see a 35.00 fee for Disney books I did a survey a month ago that said one doller books to continue to receive a amazon gift card. It was to many surveys I had to take asking me to buy more stuff so I stopped. I revived the book but why am I being charged 35.00 for more books that I don’t ask for? I am calling the number everyone has posted and I want it canceled

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angiekj11
US
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Oct 02, 2020 1:05 am EDT

i did not sing up for the book put my money back in my acc asap anela johnson

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Keishon Key
US
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Jan 13, 2021 1:19 am EST

All these people saying the same. Has anybody got their money back.

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