Menu
For Business Write a review File a complaint
The Swiss Colony

The Swiss Colony review: Billing

R
Author of the review
11:56 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is a continuation of my complaint on order 571396607. On my credit card statement I found charge and credit for 172.05, plus three charges of 157.95, 431.13 and 477.75. I called to try and get invoice or similar of what went into charges and what has happened to credits. After being routed to multiple departments, I get a 1/2 inch pile of paper most of which were some form of my order 57139607 such as 49007127, 45023211, 51411385, 97010108 and the new order 57366990, and another extraneous order from an easter order. On the phone one person referred to a credit of $306.14 of which I have received no explanation and not appeared on my credit card statement. Why can't someone provide me with detail of what appears on my credit card statement? I thought future orders would be to another person only to realize that Wisconsin Cheeseman is just another name for Swiss Colony. To the best of my knowledge my adding and item value of 32.99, i am being billed an additional 124.99. (I think some of this is on second order shipping was charged and no credit of sales tax like on first order.) HELP.

Desired outcome: SOMETHING THAT EXPLAIN CHARGES TO CREDIT CARD AND ALL CREDITS ISSUED OR TO BE ISSUED.

0 comments
Add a comment
  1. The Swiss Colony Contacts

  2. The Swiss Colony phone numbers
    +1 (800) 913-0743
    +1 (800) 913-0743
    Click up if you have successfully reached The Swiss Colony by calling +1 (800) 913-0743 phone number 0 0 users reported that they have successfully reached The Swiss Colony by calling +1 (800) 913-0743 phone number Click down if you have unsuccessfully reached The Swiss Colony by calling +1 (800) 913-0743 phone number 0 0 users reported that they have UNsuccessfully reached The Swiss Colony by calling +1 (800) 913-0743 phone number
  3. The Swiss Colony emails
  4. The Swiss Colony address
    1112 7th Ave., Monroe, Wisconsin, 53566-1364, United States
  5. The Swiss Colony social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
The Swiss Colony Category
The Swiss Colony is ranked 51 among 298 companies in the Jewelry and Watches category