Taco Bell
Reviews and Complaints

Not trying to be rude but we have to add water to the lettuce where it stays fresh =]...plus if it was that bad u should have taken it back...

First of all I like to state my Complaint is not a taco its about the Burrito Supreme Steak and i know what to order from the menu unlike your self i don't want order of steak bone in my Burrito Supreme Steak and stop being a smart [censor] if you realize that it was a very serious matter that some one could have lost their life so i prefer you keep your smart as comments to your self put your self in my shoes it could happen to you so don't be to quick to judge. So you are employee of the company as well as I was so what's your point when something happen in your place of business you should take ownership for not to put crazy comments that could be next some one who is can get hurt. So that's why i need to compliant because its not right! I DON'T ANY THING WITH THE COMPANY ITS HOW THE FOOD IS PREPARE...k, m

I think it's very nice that you are trying to clear up the Taco Bell issues ChristinaZ. I know that if you still work for them they are quite lucky to have you!

The regular tacos only come with lettuce and cheese the supreme tacos are the ones with sour cream and tomatoes you need to ask whats on something before you order it if you feel your not getting what you want and all tacos come with 1.5 oz of beef if you want more than that you should ask for it

I ate at Taco Bell in Houston Texas, located Westimere and Voss. I went threw the drive thru in which i had sharp bone in my burrito supreme that i almost choke on when i brough to the Assistant Manager the Mangager they took like it was nothing in which i could have choke on very sharp bone objec.t The service was not professional because this situation is very serious matter in which it could have been child or elder person. I am very up set i just don't know what to do. This has nerver happen to me before. Any one know of what i can do...

By km

I ate at Taco Bell in Carson City when the food I eat had a rock type shaped bone in it. The cost to fix the tooth is 5K and they refuse to pay for and lied about the tooth that I cracked was already unhealhly, but my denist stated it was healthy tooth. From their own addmission from their dental expertS (they got my medical records), something hit my tooth but stated I basicly can no prove it (how many times will they get away with this). Eat there, be toothless! Keep away from Taco Bell! They have a long history quality issues. If you have any quality issues with their beef, post here !

I went to a taco bell in Shepherdsville Ky. The manager was as rude as could be we ordered 6 bean burittos two with no red saucce and 4 without onion. They handed it out the window with no way to indacate witch onewas witch. we asked them to tell us witch one was witch they said they had no way to mark them took them back pulled them all apart and put them in different bags we were okay with that but when we tried to eat them there was bean allover the rappers my girlfriend was on her way to work and got beans all over her uniform. this was a v ery bad experence. we took the food back in and when we did the manager rolled her eyes and said whatever and asked for 6 more. my girlfriennd asked for a refund because she did not want spit in her food.

I know, I used to be a night manager at the one in Riverside. You wouldnt believe all the ###s they have working at these establishments. I had tons of customers that would come in only when my car was there because they new theyd get fresh, quality food.

I used to tell my employees if you wouldnt eat it dont serve it and that was my motto, I never messed up and order or handed out sub par food my entire employment there. Funny thing is I got fired.. because they didnt like the way i did things.(This was last year) So now I drive by at night and see NO cars in the drive-thru on nights when we used to be packed. Guess they went back to serving people old nasty soggy tacos and food off the floor. What a shame.

Heres a trick though... If you frequent Taco Bell, be really super friendly to the employees, even if its busy tell them their doing a great job everytime you go in and watch your food get bigger and better everytime you go in.

And dont be rude to a Taco Bell employee unless you want food off the floor, (Ive never done it but seen it done)..

You can email me if you want, I'll tell you some stuff to watch out for.. Have a great one!

the taco bell in dayton ohio on nort main is total rude the manger and ### manger the the girl running the drive thr they dont know how to count i went back to get my money they refused to reund it all beacuse they didnt know if i was thrie they kep 5.00 dollarswhen i call it was if i was such a bother i spoke to the manger . i will never !go back to this taco bell i wnated to give them a 2nd cance they always mess u[p the order .

The same thing happened to me. The Taco Bell at 11020 Hamilton Avenue Hamilton OH closed early right when I got to the drive-thru speaker. There were two cars in front of me whose orders were taken but then the drive-thru light went out right when I got to it. It was 11:53 and I had been in line since 11:50. The manager said they were closing early. I was pretty frustrated and told him no one was behind me so it would only be one more order. He wouldn't take it so I drove there and waited in line for nothing. I sent in a complaint to corporate but have not heard back in a month. Ill probably try again.

LOL, this one is hilarious! The OP is really funny and they should have known better. However, I think the name "dump_ppl" is even funnier (and quite fitting btw)! Are you angry at white people because you have to make tacos all day Dumpy? White people, after all, are the only people in the world who eat tacos! Perhaps we should just call you Grumpy Dumpy instead. As for intelligence and logic, I think you could benefit from using a dose of it yourself. Why don't you get an education and find a better job? It's better than being angry at the world and having to deal with people like those in the OP.

If you ever had to work in a place like that you would understand it takes a long time to put everything away and weigh everything and clean the grills and the rest of the restaurant the store I worked at closed at 3 am on the weekends and some nights I wouldnt get home until 6 am because of people coming two minutes before we closed and half the time Taco Bell is understaffed so it makes it even harder on the people that are working

[censor]ing white ppl complaining about everything!
if i was working there i would of done the same thing !
because if i somebody stays there longer than they suppose
to they wont get paid that extra time! and if you know the close at midnight atleast get there like 1o or 15 minutes before they close
dont be [censor]ing stupid! be logical!

Yeah, but allowing for time to take your order, make the food and clean up, they would have been there an extra fifteen minutes. They probably didn't want to hang around that long. Next time, show up earlier.

What happened on Monday? I can tell you that I am a manager in a customer service field and I am appalled that someone in a leadership position would attempt to council you in front of another coworker. This is completely unprofessional and it shows a complete lack of integrity. If you have documentation on the other coworker who is late daily and has been there for a long period of time, I would address that with the owner or senior management as that would definetly be considered favoritism. The first issue is that you followed your company protocol by calling in to let your shift manager know you would be late. If this is not a regular occurance with you employment history then a simple conversation would be appropriate, as long as it is done in private and not in front of another employee. But if you are outside of your companies dependability guidlines you may have been written up. I am not clear where you stand. The biggest issue is not that you were late, but the fact you were ridiculed and harrassed in front of another co-worker which should never be done. I suggest you go to the labor board if you do not get a fair resolution to this situation. Good luck!

i totally agree with you the store in Fitchburg, MA does the same thing.

I work for TacoBell. They cheesy gordita crunch is not discontinued. its just not on the menu board anymore. we still sell them. idiot

What do you want for nothing, to feed your entire family it probably cost $12. You shouldn't expect 5 star service at Taco Bell. Just be happy it didn't kill you.

"All of them at the store doesnt speak Good English.That is the problem."

It seems you also don't know how to speak proper English. I presume you tried to say

*Some of the people working at the store don't speak good English. That may be part of the problem.*

Wow you are dumb for writing this report. I hope your "dumbness" doesn't rub off on other people reading this.

i work at location 17115 in San antonio, and i would like to be heard i went to work on 5/10/10 and had to be there at 4pm and about an hr later i asked who did the grill cause all my tortias were sticking to the grill and nobody answered me but my tortias still kept sticking to the grill and i asked again on who had did the grill and a crew member had told me that it had to be ruben one of or good fast morning shift ppl just didnt put enough stuff on the grill to keep them from sticking and the same time a crew member was telling me that a manager named Lance yelled at me and told me not to worry bout it and to shut up and get the orders out. I had told him that he didnt have to tell me to shut up and didnt have to yell at me over a small question i asked and there is so much stuff going on in my store that the managers dont tell the RGM and when some employee trys to tell the RGM the truth he dont want to listen and i would like to be contacted back on this cause there is so much stuff that needs to be heard bout this store night manager had pushed several employess chocked several employess and still has his job action needs to be taken favoritisim is going on and more that needs to be heard so please take action on this matter

i was working for charles law at store number 316 in oklahoma City. He came in the job after he had been drinking and was talking to me very disrespectfully. Im a manager in a store with two new crew so we got behind. I close the lobby probably 15 to 20 mins early so that we could catch up with our duties. He has a girlfriend that is the Assitant manager Ruth Lopez she called him to come in because we did not have what we needed instead of her trying to help she just critized and talked very disrespectful to me. This is not the first time i have recorded messages on my phone on how he talks to his staff he also sells marijunna to his staff members. We now have a new district manager named Phill. he does not know what goes on in this store and charles tries to mak it seem like he does nothing. Ruth Lopez also still has here position after slamming a door in my face at the job nothing was done about this incident this happened in front of several crew members. I feel because he has a relationship with her is why nothing happened. This goes on in his store regularly. He continues to disrespect his crew and management team but because he is the store manager nothing is being done and due to employees scared to say anything because of the thought of loosing there job because nothing has been done. I asked for a transfer out of his store because of this and still was not heard. will go to the labor board in the morning and have a talk with them.

You don't have to answer these questions on here, but these are questions to get you thinking about your situation.

A) How old is your son? I believe if they are under 16 they can only work under 20 hours a week, therefore the company may not have many hours to give him with such a limited schedule.

B) Autism can be a big barrier which it seems like he has overcome with his social worker/case worker from the vocational training. Does many people (employees, customers) agree that your son does his job correctly and good?

C) Continuing from the last statement, is it possible to get written statements from these people?

D) I believe (I'm not a lawyer though) that we aren't supposed to be discriminated based upon religion, color, sex, or disability in the USA. If your statements from the average joe (customer & employee) notes that your son is doing his job correctly & that they have heard/seen examples where bosses stated that they aren't putting him on the schedule because he is "###ed"/"slow", etc you should immediately contact the store owner and explain your concern. Please, try to be kind but firm, don't be whinny and/or harassing. Explain the facts: a) that you have statements from co-workers and employees that your son does his job just like anyone & has not been given any hours for the last X weeks. B) That you believe the store manager/assistant manager are discriminating because he is with a disability and you are concerned. C) You have witness statements that heard these bosses state that they weren't given him any hours because he was "slow".

If these steps don't change anything, then you may want to contact a lawyer because we have civil liberties in the USA & any employer should know that.

Have a wonderful day.

Pablo

ugh... You're a ree-ree...

Dum Dum don't get no gum gum.

My father and i got food posining from taco bell in eldorado arkansas there food is awfull.

I just found this while looking up what to do. I ate part of shredded chicken burrito at Taco Bell was loaded with pieces of bones.
Showed it to the manager- they did nothing but give me my 1.69.

This from a guy who used to work the drive thru at Wendy's and spit in people's cokes.

I was at a local Taco Bell store and I had spent $22.00 that evening. I choose to pay using my credit card. I opt to place C.ID on the back of my card verse my signed name. The cashier did not even acknowledge the fact that CID was even there. She did not even bother to look to see if it was signed or not.
There are so many ID thefts going on now a days and they are becoming hard to fix after damage has been done. So yes it might be a little more time consuming but in my case I would rather be safe then sorry.

Rae... I understand your suspicion about the Mira Mesa Taco Bell. But, having drawer come out even has nothing to do with the amount (of money given) you punch into the register. By totaling all the money in the drawer, and totaling the amount of sales at the end of that registers shift. Those two amounts should be the same. Minus the amount of money that was already in the drawer when the shift started, of course.
Example:
After an order is made you are given a total, lets say that total is $5.50. You pay with a $10 bill. You will receive $4.50 back right... Ok, say your total is $5.50 again, you pay with a $10 bill. But, this time he puts it in as $100. Now it says the change is $94.50. As long as they still give you the $4.50 you are owed. There has been no additional money put into the drawer or taken out. They have given you $5.50 worth of delicious Taco Bell, and you their $5.50...
Besides grand totaling everything throughout the day, the register is a lock box with a calculator sitting ontop.

The manager (he seems to be as he is the only one wearing a different uniform) punched in $100.00 instead of $10.00 when I bought a #3.31 menu, hence giving me a change of $6.69...He is totally aware that I gave him only 10 bucks and told me that as long as he gave me the exact change it should not matter. I told him that he will be off by $90.00 and he said it is ok. I was just wondering what will happen to that $90.00 during audit? Makes me wonder if he is doing something not right.. He seems to be nervous and soon after the conversation, he went to the back and never saw him again.

This instance happened in Mira Mesa Branch at 1608 Sept. 22, 2008. He looks like caucasian guy, short with pimple in his right chin. I did not see his ID, but the receipt shows Eduardo in his name. Aeryone lso, he is not wearing the same blue shirt as everyone else. He is wearing a brown pants and the top seems to be different from the rest (that's why I figured he's the manager or someone with higher position.

If this is how they do business here in Mira Mesa, it makes me think that people thinks consumers are dumb. What if I insisted that I gave him a hundred bucks? What will happen to the extra $90.00. I am just a concerned citizen. You can ignore this, but I am laying this out here for your information.

I am actually trying to find out if there is still a shift leader position open in either store in EauClaire, Wiand if so where and what is the starting salary? Please help me with this info. I am interested and thought I could check it out online. Thanks so much.
LeeAnn Johnson