Menu
For Business Write a review File a complaint
Taco Bell Customer Service Phone, Email, Contacts

Taco Bell
Reviews and Complaints

www.tacobell.com

Learn how the rating is calculated

1.1 11 Reviews 2472 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Taco Bell Complaints 2472

ComplaintsBoard
G
12:00 am EDT

Taco Bell no way to access site!

Was no way to access site asked lots of info no place to enter code number sends you to a circular program very annoying waste of my time.

Read full review of Taco Bell and 2 comments
Hide full review
2 comments
Add a comment
Y
Y
yannik123
Send a message
Oct 31, 2008 10:48 am EDT

fuking all ower tthe world

M
M
mike green
Send a message
Jul 12, 2007 12:48 pm EDT

Yea i'm stuck i get to try and enter my email and it just freezes what a horrible site!

ComplaintsBoard
L
12:00 am EDT

Taco Bell contest is a fake!

They send you to a freebie website instead of the site represented on the cup so how can you enter a code you cant enter so you cant win, you cant even find information on who to file a compliant to.

Read full review of Taco Bell and 5 comments
Hide full review
5 comments
Add a comment
P
P
plumcrazy
Cedaredge, US
Send a message
May 01, 2012 9:47 pm EDT

I got the same thing, put in the store #, time and day I went in answered a brief survey and then at the end was told I was not a finalist in the contest and I have been told that every time I have done this. If they say there is a contest to win something and there is not I would think it is fraud.

I
I
I'amamexicantoo!!
Johnstown, US
Send a message
Jan 28, 2012 7:33 am EST

I agree! To the other posts. And now the "winners" listed for 20012 will be listed soon. REALLY? This is a scam if anything. If your just gonna fake the contest...why even bother?! I have tried this every time I have had a meal from Taco Bell. And if I have seen names of winners...every damn one listed is from California. Nice...not!

N
N
Nathan777
Denver, US
Send a message
Jan 18, 2012 8:29 pm EST

The latest contest is a fake. You are immediately notified that you are not a finalist and when you click on view winners, they are all TBD as far back as last year. This is supposed to be a weekly random winner contest, yet nobody has won.

D
D
DEB
Send a message
Apr 22, 2008 9:56 pm EDT

Did you see the date when the contest was to be over? It was not this year!

S
S
Sandy Bearden
Send a message
May 14, 2007 6:51 pm EDT

They tell you to register before you enter your code, but won't accept the registration, so therefore you're hung up in cyberspace. I spent over half an hour trying to figure out where I was going wrong, finally just gave up.

ComplaintsBoard
K
12:00 am EDT

Taco Bell recent promotion is a rip off!

5/12/07 - I went to their website to enter the code from my softdrink cup I got today and was asked a lot of personal information, which I entered but was never directed to the page to enter the code from my drink cup. So they have my e-mail address and they can do whatever they want, but I was not given a place to enter the number they said I should be able to . But they said to go there and enter the number on my cup. NO PLACE TO ENTER IT. THEY LIED. THEY ARE STEALING MY PERSONAL INFORMATION. THAT STINKS!

Interesting that this complaint website showed up in the top 5 results on my Google search for their website. That tells me they are ripping off thousands of customers. That is bad. How can you work for a company like that? How can they cheat people like this. Owned by PEPSI? I think I will stay away from them and PEPSI! . This is real sad.

Read full review of Taco Bell and 1 comment
Hide full review
1 comment
Add a comment
AerosmithandQueen
AerosmithandQueen
Port Elgin, CA
Send a message
Aug 31, 2011 2:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It's just your e-mail, get over yourself!

ComplaintsBoard
A
12:00 am EDT

Taco Bell prices up - food down

I'm vegetarian, so I don't eat meat, but I do go to Taco Bell frequently and order items, like nachos, with no meat or sour cream (because it contains gelatin - ground up animal bones) on them. With these two items gone, I'm still paying full price, $1.49, which I am usually okay with. After the green onion E.coli scare they have removed all green onion from the stores, which leaves me with Nachos Supreme with tomatoes, beans, and cheese. And to top it all off, they have decided to go up ten cents on the price. $1.59, and I'm getting less stuff than ever!

I've also noticed that the drink sizes are getting smaller too. At least, the large is. It's like an ounce smaller. I know this isn't much, but I hate that they can just do this to us. There is no reason and they should not be allowed to keep gouging us for less product.

Read full review of Taco Bell
Hide full review
ComplaintsBoard
V
12:00 am EDT

Taco Bell too much cost difference

Why "7 - layer crunchwrap" costs $1.99 in USA and in Canada it costs $ 3.49. The currency difference is not much. I also paid in US Dollars, they still charged me $ 3.44 USD. I am talking about Taco Bell in Heart Land in Mississauga, Ontario. It sucks why food is so expensive in Canada in same company and on top of that 14% tax. Can someone explain me for the difference in price. This is just one example.

Thanks,
Vinod Suharu.

Read full review of Taco Bell
Hide full review
ComplaintsBoard
C
12:00 am EDT

Taco Bell I was harassed by a taco bell employee

After being treated very rudely while getting my food from the drive through, my friend felt the need, even though I told her no, to squirt a very little amount of water at the window. Taco bell is less than a quarter mile down the road from mcdonalds in my town. I dropped my friend off at Mcdonalds adn started towards my house when a car flew up behind me so fast I didn't know what was going on. They were so close to me I couldn't see their headlights and they were flashing their high beams at me. When I turned at the next road, the car turned beside of me(not behind me) almost side swiping me and almost running me off from the road. It was a taco bell employee yelling at me about assaulting the drive through woman. The funny thing is... the water didn't even come close to touching the woman. But now I refuse to go to that taco bell, I believe that ### should be fired!

Read full review of Taco Bell and 8 comments
Hide full review
8 comments
Add a comment
G
G
1Good Deal
Midway City, US
Send a message
Jun 03, 2013 7:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Always be nice to the Fast food workers.

L
L
luisiscool
Livermore, US
Send a message
Mar 31, 2011 11:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

But also you could of been in big trouble for assualting that taco bell employee. So you were lucky that they didn't call the cops on you.

L
L
luisiscool
Livermore, US
Send a message
Mar 31, 2011 11:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Well to be frank you were wrong on assaulting the drive through woman. But the employee that was about to run yourself off the road was wrong as well because he could of caused an accident and even kill you by doing all the stuff that he was doing. (which means that he would be in big trouble).

A
A
583586
30223, Georgia, US
Send a message
Oct 31, 2010 2:57 pm EDT

you cant even prove that the person driving was a taco bell employee

Concerned Citizen
Concerned Citizen
Joplin, US
Send a message
Mar 02, 2010 12:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

If you didn't throw your water at the employee this whole situation could have been avoided. Don't get mad at someone for defending their employees or coworkers if you're going to assume it's right for you to defend yourself also. Grow up and quit throwing tantrums and drinks. Your name is Carrie so I'm assuming you're female as I am. That is VERY embarrassing on your end for you to act so unladylike, I could most defiantly see a bunch of drunk high school kids doing something like that but a woman doing it and actually complaining because she got confronted by an employee? Wow.

I've never worked fast food but I would never be rude to an employee or throw anything at them, they work very hard to make sure your fatass gets your 5 million tacos within a matter of seconds.

T
T
Trenton Person
Send a message
Jun 10, 2007 2:12 pm EDT

I heard about this job from advertisement.

T
T
Trenton Person
Send a message
Jun 10, 2007 1:35 pm EDT

Advertisement is how i heard about this job

B
B
Brian Hicks
Send a message
May 24, 2007 4:17 pm EDT

I am an employee of Taco Bell. Im not sure what I can and cant say but I do have to speak a bit. We dont get paid very much. Everyday we have alot of customers Telling us they gave us 20's instead of 5's so they can make a quick profit when they need their change {it happened to me today} we have huge messes in the parking lots to clean up in the morning from the following night from customers who decided to be rude and throw their trash in our lots instead of the waste reciprocals provided, we have had customers throw their sodas at us threw the drive through over something so trivial. We get yelled at, called names, accused of lying, and we make minimum wage or a little more. The fast food industry has changed my view that everyone has good in them. I understand that you would be upset, but we put up with SO much everyday. The customer does pay our paycheck but we don't deserve to be treated like bottom feeders at the same time. What he did was wrong, but what you did was wrong also. Customers get SO upset at the smallest thing, their sodas not all the way full, theres not enough cheese...everything we do is portioned. We can't give it away for free because people want more. The next time you are missing an item or you are not happy with the amount of sauce you had on an item, or you needed to wait a little bit longer just remember, people are dying at war right now... theres more important things in life than squirting a taco bell employee who may not be perfect.

ComplaintsBoard
S
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a small business owner in Yuba City, CA. Like many other business owners, I fully realize that integrity and honesty with the public is crucial to business. I find it highly irritating when a large chain store does not keep fair business practices and standards. My family and I wanted to take a break and go to a drive thru to get a quick meal, we...

Read full review of Taco Bell and 9 comments
ComplaintsBoard
D
12:00 am EST

Taco Bell poor quality food

January 31, 2007 I went to Taco Bell at Washington St. & Lynhurst Indpls, IN and I got the new Grilled Taquitos for $1.79. Store #002969 Phone #[protected]. I was very disappointed it was half filled and what was filled was only a skim of meat and cheese. You didn't even know you had eaten anything.You need to get them to fix their food better it sure was not worth $1.79. I will never go back there if this is the way they serve their portions.

Read full review of Taco Bell and 1 comment
Hide full review
1 comment
Add a comment
A
A
Adela Herris
Send a message
May 01, 2007 5:41 pm EDT

Their taquitos are disgusting. I know that in general, fast food looks nothing like the ads, but this was the epitome of disgusting over-promotion. There was hardly any cheese in mine, maybe a tiny piece of meat, and it was not good. It was dry, chewy, had no flavor. A 1.00 taco would have been better... I'm not a big fan of taco hell anyway. Most of their products are pretty gross, this is just an example of complete false representation.

ComplaintsBoard
B
12:00 am EST

Taco Bell order mess up!

Every single time I get food from Taco Bell, they either mess my order up, smash my food in the bottom of the bag Or my food is nasty. Tonight I ordered a mexican pizza and the whole thing tasted old, every time that i speak to a manager they just blow you off and send you on your way, by telling you that they are sorry and it wont happen again, but it always does.

Read full review of Taco Bell and 2 comments
Hide full review
2 comments
Add a comment
B
B
Bob
Send a message
Oct 28, 2008 5:01 pm EDT

Lol! I'm sorry to seem insensitive but the jokes that you've heard about people who are unsuccessful in life going to work at fast food, are all true. People there aren't looking to work hard and they don't care.

If you want real food, make it yourself; otherwise don't complain about low quality and low service.

In my opinion you deserve it all, McDonald's, KFC, Burger King; all your favorites stuff 10 chickens into small cages and drug them to the point where their legs break over their fat.

I'm not trying to make this about being a vegetarian, lol; but my point is that fast food is cheap and called fast for a reason. You cannot base your decision on going there because of bad service, especially if it was a single time.

PS. Sindy you're very dramatic; I love it xD

Valerie
Valerie
US
Send a message
Feb 12, 2007 1:30 am EST

I eat at alot of fast food places due to my time schedule, and i am usually pretty happy about my food I am not a picky eater, On this day 10th of February, 2007 i went to taco bell in Joplin mo the one on main street, because the one i usually go to was very busy ( now i know why) Taco bell has been know to be a good place to eat i know im there a lot But on this day i was very disappointed, me and my boyfriend ordered 4 tacos added sour cream and 1 tostasda with sour cream, One chicken quesadilla - you would think a very easy order.

I guess it was to much for the mouthy cook to handle, ordered sour cream, couldn't find any on it- added lettuce to a taco that was not to have any, and then forgot the chicken on my quesadilla, When i went and talk to the people about the order they said it was my fault it was was wrong, first of all HOW is it my fault they forget to put chicken on the quesadilla, and on the tostasda well instead of the beans and cheese being on the shell it was put to the side OR i would like to call it thrown to the side due to laziness, I have never been treated this bad in my life and Taco Bell will no longer get my business, not only was i accused of being the person in the wrong about the food order even after showing them a receipt, I was not even offered a replacement for the wrong order. Even though my one little complaint will not be heard, Im sure one day someone might get threw to this company that there getting worse and there name is going from Taco bell to taco Hell!

ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Taco Bell price gouging

I live in a mid sized college town in Texas situated between Austin and San Antonio, San Marcos. This town has an average family income of about 18K per year, so it is not an economicly booming town at all.

Most of the people that live here are employed by the university. The one corporate Taco Bell Store in this town seems to think that it can charge about 10% more on menu items that in markets that are much much higher in the average income bracket. One goes to a taco bell with the expectations of spending less than 5 bucks for a meal. Not so at this one, any vegetable product that is an addition is .30 cents more per item even if the item already comes with that product. Extra cheese one would expect to pay for as that is common through out the industry, however .30 for a few more chunks of onion on a bean burrito is a little much. The menu prices as I stated are higher as well, and the portions that are given for these items are about 10% less than at other stores (this was done over several days buying items at this store numbered 019846 and a store in Buda and one that is at the Sam Marcos Outlet malls, the two nearest to this store and doing a weight comparison). Now this is a little flimsy at the moment, but more research will be done and a complaint to the city on price gouging will insue.

Read full review of Taco Bell
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
12:00 am EST

Taco Bell overcharge for food!

We were over charged, and the manager said was because they didn't get the "skickies" (new menu prices) in yet. She also would not reimburse us the difference - This seem illegal to have the customer pay a higher price than advertised on the menu.

Read full review of Taco Bell and 1 comment
Hide full review
1 comment
Add a comment
T
T
The Jailer
US
Send a message
Aug 23, 2010 11:38 am EDT

This, coupled with a negative attitude of some of the employees will only lead to dissatisfaction.

The fleecing of customers happens all the time though. You want extra cheese? They charge. But if you hold the cheese, you get no money off of your order. McDonald's, BK and others do the same.

But to not give the price on the menu? I would have told them to cancel my whole order, then reported them to the appropriate agency. This IS a GROSS violation of state law and would have levied a HEFTY fine.

ComplaintsBoard
A
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My experience at the taco Bell on 92ndst between cactus and shea was the worst I have ever had. When I walked in there the lady at the register was rude. She made no contact to say hi how can I help you, she just kinda stood there. I went ahead with my order and advised that I do not want any cheese on the chalupe that i ordered because my friend i...

Read full review of Taco Bell and 452 comments

Taco Bell Reviews 0

Looks like Taco Bell has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Taco Bell, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Taco Bell

Screenshot Taco Bell
Taco Bell is a fast-food chain that specializes in Mexican-inspired cuisine. Founded in 1962 by Glen Bell, the restaurant has grown to become one of the largest fast-food chains in the world. With over 7,000 locations in more than 30 countries, Taco Bell is known for its affordable and tasty menu items that cater to a wide range of tastes and preferences.

The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.

In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.

Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.

Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.
How to file a complaint about Taco Bell?

**Guide on How to File a Complaint with Taco Bell on ComplaintsBoard.com**

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Taco Bell in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Taco Bell.
- Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to assist users effectively in filing a complaint about Taco Bell on ComplaintsBoard.com. Remember to focus on guiding users through the process without adding a conclusion at the end.

Overview of Taco Bell complaint handling

Taco Bell reviews first appeared on Complaints Board on Sep 22, 2006. The latest review The driveway that has large numerous pot holes. was posted on Aug 2, 2024. The latest complaint sarcastic service was resolved on Sep 22, 2019. Taco Bell has an average consumer rating of 1 stars from 2483 reviews. Taco Bell has resolved 83 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.0
1166 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Taco Bell Contacts

  2. Taco Bell phone numbers
    +1 (949) 863-4000
    +1 (949) 863-4000
    Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number 2 2 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number
    +1 (949) 863-4500
    +1 (949) 863-4500
    Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number 1 1 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number
    +1 (651) 457-1855
    +1 (651) 457-1855
    Click up if you have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number
    Manager
    +1 (949) 863-3915
    +1 (949) 863-3915
    Click up if you have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone number
    Licensing Agent
    More phone numbers
  3. Taco Bell emails
  4. Taco Bell address
    1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
  5. Taco Bell social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2024
  7. View all Taco Bell contacts
Taco Bell Category
Taco Bell is ranked 3 among 60 companies in the Fast Food Chains category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.