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I was in your 12 Oak mall location the week of Thanksgiving.
Shopping for Christmas, I over heard a pregnant worker talking about a black lady that was working there too.
I was very offended and felt she should have kept her thoughts to herself and not use the sale floor for discussion.
It was very unprofessional for Talbots standards. I did not plan to return to that location, but I did and things seemed a little better.
Hopefully that worker will learn that everyone is different.
The complaint has been investigated and resolved to the customer’s satisfaction.
total agreement! i heard a MANAGER say the other day she had ###s working for her!
The manager at Talbots, 100 Greyrock Pl, Stamford, Connecticut is rude, obnoxious and must be fired right away. She literally threw m out of the shop because I came in an hour before closing time. She says her name is Jeannette, but I don't believe her. PLEASE fire that nasty woman. She is an African American, older age woman.
Both service's are rude. And when a package is lost it's very complicated. If I didn't like the clothes I would not shop here. And the quality of the clothing is not made as well, product's are being bought from a bad supplier.
Since going to university for my masters degree in Boston, ma I used to love the little Talbots on school st. As a prof. in banking for 1/4 of my career and another 1/2 as a bridal sales consultant for Macys in Utah for 12 years, i must say that as a daughter of a col. in the Air Force well as an ex wife of a col. in the army, the staff is awful
If you have a problem with Talbots do NOT e-mail. --it will be totally ignored, Go to chatline. I have had problems with my last two orders and will not be ordering from this company again, ever!
Whenever I place a phone order it does not show up in my online account under order history. It’s extremely frustrating if u want to look back at the price u paid per item or if ur returning or exchanging an item There’s nothing to look back on.
The white linen blazer, order number is [protected] in the amount of 179.00. Please credit my account with 30% off.
Vera Hardy
I placed an order with Talbot's and paid for premium shipment and delivery. I never received the order. I called Talbot's customer service and was told that premium shipment and delivery does not exist. This feature is listed on their online site and customer's are required to pay extra for this. Order # 2409091E36972 (9/9/2024)