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CB Vehicle Repair and Maintenance Nissan nissan x trail 2.5 4wd
Nissan

Nissan review: nissan x trail 2.5 4wd

M
Author of the review
12:43 am EDT

My car was sent for service on 31/7/2019, everything was briefed fine & no any special highlight was made on the maintenance sheet (refer attached maintenance sheet)

I could not start up the engine of the car this morning abt 9.30am on 27/8/2019, after getting confirmation from sales & service team, the engine was run out of battery.

Service team manager advised me to get the new engine replacement from outside workshop since the warranty 1 year was just over.

During new engine replacement, found the battery water was totally run out in the engine (refer attached photo) causing damage to the engine. I would say technician probably forgot to refill battery water during service on 31/7/2019.

My payment for new battery replacement is RM380 & I would seek claim for this bill from Nissan (will submit/whatsapp the bill to Nissan personnel because the foreman did not bring along the cash bill book to issue the receipt to me just now).

Thanks in advance for your kind attention & action.

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