Tata Docomo
Reviews and Complaints

DEAR TATA USER'S

PLEASE must and should read this may be it's useful to you,

My self sayied anwer from Bangalore, i am a customer of tata docomo network, i purchased

a

tata docomo SIM card on 13 July 2009, it was introduced in Bangalore is on 10 July 2009,

starting TATA DOCOMO service as well as offers are good afcoze even today offers are

very

good compare to other networks, day by day tata docomo service is going to very wrest, i am facing a

problem in sending outgoing SMS, i have this is issue from fast 3 months, more than 100 times i

have called up to customer care and tag a ticket regards unable to send an SMS, i have few docket

nob.NWK09411797, from fast 2 weeks i have tag 4 tickets regards unable to send an SMS.

My concern is yesterday on 03/12/09, i have called up to customer care, that time i was

in

hurry i was suppose to send some important SMS to others, i informed to that agent who picked my

call she was unable to resolve she has escalated to higher team Team Leader (rohith), i informed the

same to that guy, my call was about 34 minutes, he was not ready to listen to me, only one thing he

is telling its my handset issue, i have other 3 network connections which is (Vodafone, idea,

aircel), i never got any issues, in the same handset which is using for tata docomo, if i insert any

Other network SIM, there will be no issues, the person team leader who handle my call is not

Bothering about customers, clearly i am informing him i have check with 6 different make and model

Handset, even in all handset same issue, that customer care person is not bothering about customer

Clearly he is telling i can go for consumer court or which ever INDIAN rules for the same, clearly

he told its not TATA DOCOMO'S issue, its handset issue,

I have check with 6 different handset, leave me i have other friend who is facing the

same

Issue, yesterday while calling to customer care we meet 3 friends and given a call to CC, AGENT had

Speak with all of my friends who is facing the same issue even he telling for all of us its an

Handset issue, i never ever seen any agent in my working place who is arguing with customers, even i

Am working in BPO, i am an server engineer (IT)-information technology, in ICICI FirstSource in

Bangalore, in Bangalore (ECO SPACE) FirstSource having 21 processes, with the staff strength of more

Than 5000 employees, i am server support engineer to this location i never hared any one who is

Arguing with customers in AVAYA server (call recording) data base, even live on floor's,

Not only one agent from fast 5 months soo many times i have called up to CC, so many

agents i have found who speaks rash and rude, i don’t think what is the problem with this guys,

salary

issue or work load pressure, or headyake handling with customer's, but why operation managers are

still given them opertunivity to work in that organization, one thing is true if the person who is

Handling south zone or city head (Karnataka state), he is not taken any issue on this DAM SHURE they

are going to loose soo many customers from TATA DOCOMO, afcoze they are no. in India who is

Introducing new offers, even network is not bad satisfied, just behalf of worst service they will be

Loose there customers,

I am requesting to center head or quality team or opps managers please do the needful as

soon as possible, and get back to me, just go to my database and listen how your agents are rude and

dangerous with customers, this is the local service you people are giving to customers, i am blaming

our agents, i have a proof, i am a professional, (IT department), i collect all proofs, i have call

Recording in all of my handsets (nokia e61, nokia e90). if you people want that recording i can send

to you guys same while i will upload to internet also, just once after listening to this no one can

go with your dump TATA DOCOMO network.

If you have any clarification you can reach me sayied_basha@yahoo.co.in

sayied_basha@rediffmail.com,

sayied_basha@hotmail.com

sayied_basha@in.com Mob. +[protected]

sayied_basha@mail.com +[protected]

sayied_basha@rushmail.com +[protected]

sayied_basha@lacost.com +[protected]

anwer007@aol.com

anwer1007@gmail.com

sir
I am staying in Banglore city, k.Narayanapura. Kothanoor.I am working in a travel agency and my life depends on this phone.In most of the days there are signal problems and message delivery problem.Still I believe in your company.please make sure that your customers get quality service.missing signals in a metro city like Banglore is a shame for you.

iam in eluru sir, here so poor signal .iam makinking call its dissconnect sir.accuvally costermarcare number tell me sir .all costmercare tell irregular words sir please actionfor do
ok
west govdavari
channel manger is so dad sir he is talking to here so babd ly sir please action that guy, he use worng wordsin ladys sir he asking to please come to one night iam giving fancy number
my name is janisi
immid4tly action that guy

sim cards are selling in black for Rs 300/- at Warangal, Kazipet .
Do u have any control . Take action

Iam lossing my balance oftenly. I am getting irritation with these activation services.

tariff is changing. can u tell my current tariff

hey tata docomom always says per second billing but cuts 5 seconds more always, , , DO OBSERVE and while saying they give 3g, i talked to customer executive they said we are the only company to offer unlimited internet however idea is actually having only 1 postpaid plan with unlimited usage, other wise no other operator has FUP(free usage policy) free plans. . .they restrict your speed to stop you from downloading. . .poor cheap trick, , , then why boasting unlimited internet free, , , jab speed hi nahi to unlimited use kaise hoga bleady dialup tricks, , , they must have very nice and smart actuary

why d hell dont they pick up the coustomer care calls?
wat is d no meant for then?

tata docomo is mokia. hey what u said in my song tollfree na but call panna en da katpanrenga idots fools en balance 30 rs pochu da all friends don't believe tata docomo...

Mistakenly my TATA DOCOMO SIM was blocked. now i need the PUK number.My number is [protected] Please help me

my email id : abhinandrl2007@gmail.com

I am replying to the following reply from Tata Docomo:
"Customer who have bought connection under 1p/sec scheme will enjoy the benefit for lifetime for local and for STD, the rate is 1p/sec for the first 27000 secs EACH month and after the 27000 secs are used the rate will increase to 2p/sec!"

If beyond 27000 seconds, you are going to charge 2p/ses, they why this is not told in ur ads. this is a type of cheating which airtel or voda won't do. We dont expect this from Tata

Thanks,
Ajesh

My location is at Bangalore, Rajaji nagar. After 4pm, I couldn't make a call. Each time I try to call, it says "Network Busy". Then why you people launched this TATA Docomo? Just to make fun of the customers?

-Venkatesh
venkatesh381984@gmail.com

TATA DOCOMO is worst service provider in Mumbai.. I have taken new simcard and after 10 Days is not working and when I dial any number it says that kindly contact 121 and when dial 121 it says This facility is not available on you phone. now what to do ? my opinion is Never take TATA DOCOMO Sim card. I am staying in Andheri and hardly i get signal in my Flat. Poor Network coverage, it take long time to connect call center or toll free.. Best service is Vodafone, and RELINACE..

Dear Sir,

My Docomo number is [protected]. After one month of usage, why service provider has stopped outgoing call
from 23sep2009. Even call to customercare also has been stopped. Can u look into the matter as soon as possible.

My location is at Pune (Bharti vidyapeeth). Can u pls. solve as early possible.

Thanks
Kumar Venkat

Hi sir my name is arun please tell my puk coad my mobile no is [protected] please help me sir

My name is jatin singh. Can you please tell me what is the like code for the tata docomo sim

My sim is locked automatically after few months. And now it was saying that sim is puck locked. Even the mobile networks are not shown. I can't call to anyone. Please help me.

my tata docomo service have been canceled here plz restart my service

My prepaid number is [protected]. My PUK is blocked due to unsuccessful attempts.

All the incoming/outgoing/network coverage/sim blocked because of this from last one month.

I have been trying customer care number several times and no proper updates.

Please resolve this issue ASAP.

My mobile is locked I want to unlock so I want puk code

[protected]

U want to unlock my puk code

I have entered the sim pin code wrong snd now its showing enter puk code. Kindly help me out in this please. The number is [protected]

I have tata docomo sim Mob. No. [protected] and form2-3 months my sim was out of grace state and now it is not showing network and not working. I think so it is locked. Pls help me.