Tata Docomo
Reviews and Complaints

i ashish from bhopal got a 2g sim and activated 3g via "ACT 3G" then recharged with 601for1 GB for 30days but all gone in 12 days while no downloading by me. then i recharged 65 and got 2.5 gb data and online 11 rs. 3g for 10 mb till mid night and within 15 mins all data is zero. on visting docomo office i was told when u recharge a new plan old is replaced with it. while my netmeter only shows i heve used only 400mb. where rest gone is surprice for me.

Noone send voices msg on my docomo no [protected]

I have not been able to retrieve my Voicemail messages since the last one week. Everytime I dial the Voicemail number, I am asked to enter my password. After entering the password I get a message again to enter my password. This goes on in an infinite loop. Completely frustrated with Tata Docomo's Voice mail service.

In fact Tata Docomo's customer service is also pathetic. Their representatives don't understand the issue. Their only solution is to raise a complaint and wait for 4-5 days. What's the use of voicemail service if one has to wait for 4-5 days for the technical team to look into it. Disgusting service.

I am also facing the same problem. I have complaining from 5 days, but nothing has been done.

I am using TATA Docomo Haryana Unlimited Plan (RS1299). voice mail is also activated in my No [protected] but i dont want to use it anymore. Can anyone tell me how can i deactivate this service..?

The support of Tata Docomo is worst I've ever seen. No one knows what they are saying

i am also facing same problem.

same here...de hav d worst customer care...

me too facing the same problem..talked to customer care they say to resolve it soon but the problem is still not rectified..

regards
tia

Hello sir/ma'm,

I am Tata Docomo user since its started in Madhya Pradesh, but since 3 days i am having a major issue of balance deduction for internet browsing
that i am not using even, daily i loss minimum 15-20 rupee for internet browsing even i never open browser or any application and even i have deleted all the
internet setting/access points 2 days before but still its deducting, even i have applied for 3G deactivation but i don't think so its done yet but i have put my phone
on 2G mode without any internet setting but still my balance is deducting and its been 3 days i am continue calling for same complaint but your customer
care executives and supervisor just blaming me for i am using internet through divein and for that my balance is deducting but honestly even i am not having internet
setting, more then 10-15 times i called to your 198/121 number but getting same response but no solution, in 3 days i have lost about 60 rupee from my balance and its
still going on, if i am sleeping and when i wake up i see a flash massage of balance deduction of internet browsing, its just deducting anytime even when i inserted
my sim on black and white without internet phone...this is my humble request to please short it out what is wrong with my number and why my balance is deducting.

My number is - +91-[protected]

I have no any experience regarding number portability

hi sir my number is [protected] haryana i want to call 543211 but my cll is not connect to this number but call is rejected

The complaint is genuine. But I am sure that docomo customer care wil surely NOT RESOLVE THE PROBLEM. They are cheating their customers. Their customer service is disgusting and dissatisfying

I am Sekhar. I am using Tata docomo. My mobile number is [protected]. I haven't requested for activating any services or not download any mobile apps on my number and they simply deducted an amount 5.0 rupees without my permission on 13 feb2013. Same thing happened for me in the past for another number of mine. This type of things are the major reasons for the customers to shift to another networks from tata docomo. It decreases the credibility of the network. Give me my balance back. Solve this problem as early as possible. After using my balance i am definitely going to change my network and i won't prefer this network once again in my life and i will tell my friends also not to go for this network.

A month ago I made the biggest blunder I could by changing my corporate number to a DoCoMo connection.Believe me when I say this, "I don't get signals even at prime places in Chennai like Elliot's Beach in Besant Nagar."Further to worsen my problems I lose signal once I reach my home @ Kelambakkam.The reply I get whenever I have problems losing signals when I travel around Chennai is that it would take another 2 months to sort this out. I have had to apologize to my clients and reactivate my old number and circulate the same among my contacts.

i made a account on tatadocomo with my mobile no.
and the address which was displayed there is wrong..
i have submitted my documents three times already.
my correct address is
N.I.T.K hostels 4th block room no. 19, Surathkal, Mangaloe-575025

and is was wrongly diplayed on my account as
N.I.J.K Hostel Ro No 72a
Surathkal
Null
Koppal
Karnataka-560011.

i think this address not exist in the whole world. because as per my knowledze Surathkal is in mangalore and not in Koppal..

plz correct the address on my account.

i have already submitted documents three times with correct address as
NITK hostels 4th block room no.19 Surathkal, Mangalore.
and now again i cant submit..

on ur account page bootom line indicate u can call to 121 for changes . i called to 121 but ur representative told me she cant do anything .

Varun jain
[protected]

I am extremely sorry to learn that you are facing a concern of balance depletion on your mobile number [protected] and sincerely regret the inconvenience caused to you due to this.

As per the discussion over the call on number [protected], I would like to inform you that the balance deduction is due to the CRBT service and i regret to tell you that the deducted amount cannot be refunded back for CRBT service, However once the CRBT is activated it can be deactivated but the amount cannot be refunded back. Kindly check the same.

However you can call *191# or 155223(toll free) in order to deactivate any VAS services activated on your number in future.

Kindly write back to us for further assistance.

I appreciate the trust you have shown on us and I would like to thank you for the same.

Fur any further queries, please feel free to contact us on non Tata Docomo phones on [protected] (toll free from TATA DOCOMO mobile phones only).

Assuring you of our best services at all times.

Sir, i puchased a sim(docomo) from a retail outlet in rourkela, and then got activated, then asked the retailer to provide me a SMS pack of rupees 30, which was activated too, and i got an sms for the same in my mobile, but the problem remains still that i am not able to get my balance of my sms, then i asked the retailer about it but he just told me to talk to the customer care of tatadocomo in no [protected], i gave a call and the customer care person told me to write" BAL" from my mobile to 121 and send, but i got a sms from docomo people that you have ... balance in your account but then there was no sign of any information of sms balance(for which i am trying to find out)
Secondly, whenever i send a sms to Australia, the amount of rupees 5 is detucted from my main balance whereas it should be deducted from my sms pack as it is being given by Airtel sms pack.
Thirdly, the signal of tatadocomo is so poor that it hardly connects any mobile, plz let me know some number by which i can know my sms balance.

My name is Prabha prasad, and my mobile no is [protected],

i am mohanraj, email id : mohangod@gmail.com. i have purchased two tata docomo new sim card three days back. the numbers are [protected] and [protected], but not activated still now. kindly activate

sir,
i want to be a pukno. of tatadocomo sim.

Hello i received sms from +[protected] number 10:[protected].this sms about NESTLE PROMO You won £ 710.000 in the Nestle Food draw. Get back for claims:nseprdept@live.com or +[protected].First i didnt believe this sms. My phone number +[protected] and my name is Uuganbaatar from Mongolia, Ulaanbaatar
Thanks and Regards

Same problem like the above people. Some services is activated in my account costing me 30 rs. Kindly return my balance as soon as possible. My docomo number is [protected].

i have been activated for attractive models service on my tatadocomo number and without any notice or without my asking for it kindly unsub the same from my no. my no. is +[protected]

my number8807461620 name reji my address is currect ?

Hello Jay,

Thanks for writing in. We would like to get in touch with you regarding your concern. Please share your contact details at http://bit.ly/hpPiex We'd be happy to help!

Regards,
Vodafone Customer Care

Hi i am from karanataka i am using tatadocomo sim for last 3month let you tell about his company they send flash message to they customer like OK to active this service so and so even you cancel it they active automatically any service. if some one check they balance they get to know. if some one not they loose they balance just think about for example they got 1million customer and they automatically active any service of rupees 30 to 2 crore customer 1 crore customer don't know they loss 30 of they balance, and the next 1 crore customer they know and they complaint? In that 1 crore 50 lack customer get they balance back and another 50 lack they put busy for 24 hours so think here how many rupees does they get of doing this.?
This is a example but company get more than this they do every month to there customer like this only

this is a very big issue people are losing there money government should take action of such company and tata docomo is one of the fraud company

please vote if you feel right

SCAMMING MONEY, SCAM, BAD SERVICE
Tata Docomo is a fraud company. I have been using their SIM card since last four months and now during my visit back out of country, did not use for 2-3 weeks, All the balance drained. Again I recharged couple of 100 Rs, but to no avail, It did not appear and phone is still blocked, . Talked to dealer, customer service, they have no clues.

Beware TATA DOCOMO is scamming your money and recharge, it is very dangerous company. Besides they are technically very bad and in most of Bangalore, their signal is very poor.

These frauds must be avoided by all means. They just believe in taking away your money. and your phone will be barred and amount will disappear. In a matter of day I lost much of money after coming back from overseas.

TATA DOCOMO IS A SCAM, IT SUCKS, FULL OF THIEVES.

@ TATA DOCOMO Your VAS Services activates itself and keep charge daily, You are Fu*ing your consumers without their knowledge.

Its not Keep it simple Silly You Must Change it to F*ck you Simple Silly.
I am getting F*ckd daily of Rs.1.50 even after complaining about it and requested to deactivate.When I ask at CC that the mode of activation of that Crappy General Jokes, they said "we Don't know that"..I will file a complaint to TRAI about this.

SCAMMING MONEY, SCAM, BAD SERVICE
Tata Docomo is a fraud company. I have been using their SIM card since last four months and now during my visit back out of country, did not use for 2-3 weeks, All the balance drained. Again I recharged couple of 100 Rs, but to no avail, It did not appear and phone is still blocked, . Talked to dealer, customer service, they have no clues.

Beware TATA DOCOMO is scamming your money and recharge, it is very dangerous company. Besides they are technically very bad and in most of Bangalore, their signal is very poor.

These frauds must be avoided by all means. They just believe in taking away your money. and your phone will be barred and amount will disappear. In a matter of day I lost much of money after coming back from overseas.

TATA DOCOMO IS A SCAM, IT SUCKS, FULL OF THIEVES.

since 02/06/11 my handset stpoped working and they "say your complaint resolved soon. " what did they mean soon i dont know.
dvshetty
Phone : [protected]

Date:-04/06/2011
PURE HARASSMENT OF YOUR CUSTOMER CARE DEPT OF VASHI OFFICE (OPP VASHI RAILWAY STATION)
I wanted to discard My old telphone which has all old features, black and white model Nokia, and CDMA type . And hence bought a new GSM mobile NOKIA EXPRESS MUSIC TOUCH SREEN and applied to the CUSTOMER CARE TATA INDICOM to convert CDMA TO GSM and with NUBER PORTABILITY. My earlier no was [protected] and
this was converted to GSM TATA DOCOMO, for which I submitted 2no Photographs, address proof, ID proof and duly signed DOCOMO CONNECTION FORM duly signed.This all procedures were done in month of April 2011.(31st April 2011)
Against the above I recieved New SIM CARD of DOCOMO at Rs 19.00 and also SMS alert of actuation of sim in my old handset. and with Number Portability. I recharged for Rs 100.00 in between and my new set was working O.K.
All of a sudden on 02/06/2011 my hand set stopped working and says your sim card registration failed. I went personlly to above office CUSTOMER CARE DEPT OF VASHI OFFICE (OPP VASHI RAILWAY STATION) I had very disgusting, humilating experiance of people there. First day they asked me the persons name whom I had submitted the papers and documents. On Second day The representative says you did not submitted the papers here at all and hence your registration has failed.
Are you allowing people to get new connection and sim card with out documentaion, I think any tom, dick and harry can manage to get the new connection at DOCOMO.
how simply your representative says you havnt submitteed documents. He would have checked from were the new sim card has been issued . This details may be he is having with him in the records . He didnt have the courtesy to listen the problem of a customer. He dont want listen . He just saying you might have submitted papers some were else.
I have to resubmit the papers with photographs for no fault of me. Highly disgusting and humilating experience I had at your centre when all of them say that I have`nt submitted the papers. At least they would have courtesy of old cutomer of TATA INDICOM of same Phone number.
( I am a share holder of TTML holding 2000 nos shares.)
I feeling shame of holding such a portfolio, whose people doesnt know bussiness ethicks. In this competetive world, to establish in present era, Docomo has to be polite with customers I think.

SCAMMING MONEY, SCAM, BAD SERVICE
Tata Docomo is a fraud company. I have been using their SIM card since last four months and now during my visit back out of country, did not use for 2-3 weeks, All the balance drained. Again I recharged couple of 100 Rs, but to no avail, It did not appear and phone is still blocked, . Talked to dealer, customer service, they have no clues.

Beware TATA DOCOMO is scamming your money and recharge, it is very dangerous company. Besides they are technically very bad and in most of Bangalore, their signal is very poor.

These frauds must be avoided by all means. They just believe in taking away your money. and your phone will be barred and amount will disappear. In a matter of day I lost much of money after coming back from overseas.

TATA DOCOMO IS A SCAM, IT SUCKS, FULL OF THIEVES.

dear sir my name is markandey kharwar. my mobile no is [protected] (tata docomo) on the date of 20.03.2016 06:14 pm the our service provider company tata docomo is cheat with the money of rs 50/. i have a complaint the customer care but his not give me reply he says me this is the your foult but i have not activate any service . but he cheat with me he is says. and a totly froud. sir please help me .
markandey kharwar
[protected]

dear sir my name is markandey kharwar. my mobile no is [protected] (tata docomo) on the date of 20.03.2016 06:14 pm the our service provider company tata docomo is cheat with the money of rs 50/. i have a complaint the customer care but his not give me reply he says me this is the your foult but i have not activate any service . but he cheat with me he is says. and a totly froud. sir please help me .
markandey kharwar
[protected]

Dear sir my name is markandey kharwar my cell no is [protected] (tata docomo). On the date of 20.03.2016 my mobile balance is rs.50 but next i have check my balance but show balance is nill.I have complaint customer care executice and talk my problem but he says that this balance loss at the your part.One service activate on our mobile without my knowledge. But the company are cheat with me and no refund the my amount. Dear sir please help me .
Thanking you,
markandey kharwar
[protected] ( tata docomo)

Hi i completely agree with u guys. Even 'm using TATA DOCOMO from past 2years at beginning it was really good but later its like hell. I had recharged my no. on 24th of Aug, 2011 just two days later they deducted Rs. 26/- from my account. I have been calling them from 26th Oct, 2011 till today that is 16th Sep, 2011 and still i have not got the refund. Seriously they should feel ashamed.

SCAMMING MONEY, SCAM, BAD SERVICE
Tata Docomo is a fraud company. I have been using their SIM card since last four months and now during my visit back out of country, did not use for 2-3 weeks, All the balance drained. Again I recharged couple of 100 Rs, but to no avail, It did not appear and phone is still blocked, . Talked to dealer, customer service, they have no clues.

Beware TATA DOCOMO is scamming your money and recharge, it is very dangerous company. Besides they are technically very bad and in most of Bangalore, their signal is very poor.

These frauds must be avoided by all means. They just believe in taking away your money. and your phone will be barred and amount will disappear. In a matter of day I lost much of money after coming back from overseas.

TATA DOCOMO IS A SCAM, IT SUCKS, FULL OF THIEVES.

Please To stop Horoscope Pack on my cell number Of [protected]. this pack is not activated by me and i want my deducted money back. I tried to stop this on customer service 121 last night, but no answered from you. so please take action now

Dear Tata Docomo Team,

Pls see my below mails with your team and look how tata docomo team/staff cheated me. Nobody is ready to listen me and solve my problem.
After see below mails can anybody tel me know is this a system of docomo and who is responsible of this?
Naresh Kumar Vatsal
rbsnaresh@gmail.com
---------------------------------------------------------------------------------------------------------------------------------------------------------------
Hi Mani,

Thanks for your below mail.

Documents submitted: photo copy of passport, one photo, address proof tata docomo 3G billing copy, as asked by your tata docomo staffs.

Date and time of purchase the sim and submission the documents: 20th of June 2011.

Tata Docomo Office - Rampur Road - Moradabad 244001 (UP-west).
Mr. Nitin (Guy I purchase the SIM & submission documents and Rs 16800.00) Mobile No. is [protected] Mr. Sharad (I think cercle manager who also committed to activate my sim yesterday 100%, but now not answering) Mobile No. [protected].

I WANT TO GET ACTIVATE MY SIM IMMEDIATELY AS I AM LOSING MY BUSINESS MINUTE BY MINUTE AND TATA DOCOMO IS RESPONSIBLE FOR THIS. MY BUYERS ARE CALLING ME BUT MY NUMBER IS NOT ACTIVATED.
WHY I HAVE CHEATED BY TATA DOCOMO ?

Tata Docomo's staff has get their target to sale this connection in Rs 16800 and that’s all. Is this your policy and opinion to cheat the customers.

I also want to know why Nitin and Shard are not picking my phone now? and why are they not giving the receipt slip of my deposit Rs 16800 why why why ... ?

Best Regards,
Naresh Kumar Vatsal
Moradabad-244001-UP
[protected]

-----Original Message-----
From: listen@tatadocomo.com [mailto:listen@tatadocomo.com]
Sent: Sunday, June 26, 2011 4:06 PM
To: rbsnaresh@gmail.com
Subject: COMPLAINT - NEED TO SOLVE THE ISSUE ~~M4600775

Dear Mr. Vatsal,

Thank you for writing to us.

We are in receipt of your mail dated 26-Jun-2011; as regards new connection related issue for TATA DOCOMO number [protected].

In order to proceed with your complaint, we request you to kindly revert with the below details to assist you better.

1 Documents that you submitted,
2 Date and time of submission of document,
3 Details of the retailer along with his mobile number.

Please write to us listen@tatadocomo.com for any clarification or visit us at our website www.tatadocomo.com.

Assuring you of our best services at all times.

Warm Regards,
Mani
TATA DOCOMO

Visit us at www.tatadocomo.com for latest offerings.

DISCLAIMER AND CONFIDENTIALITY NOTE:
The electronic communication and its contents are confidential, non-public and privileged information and are intended solely for the addressee. If you have received this electronic communication in error, please advise the sender immediately, and delete it from your system (if permitted by law). Access to this communication by anyone else is unauthorized. Any printing, copying, distribution or any other usage of this communication beyond the original addressee is not permissible, and may be unlawful. The opinions expressed here are those of the sender, and do not necessarily reflect the opinion of Tata Teleservices Limited. Tata Teleservices Limited does not warrant the accuracy, completeness or correctness of any information herein or the appropriateness of any content. This communication is for informational purposes only.

************************************************************************

-----Original Message-----
From: rbsnaresh@gmail.com
Sent: [protected]:03:03.0
To : listen.rom@tatadocomo.com
Cc: listen@tatadocomo.com
Subject: COMPLAINT - NEED TO SOLVE THE ISSUE ~~M4600775
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________

Dear Sir,

I am old customer of Tata Docomo using higher plan of 3G dongle and paying good amount to Docomo even in advance.

Last week I had purchased a post paid connection [protected] from your Tata Docomo office Moradabad - UP-west with prepaid high amount and formalities done same time. I have advised by docomo staff this will be activate by next days, I have called to them more than 100 times for request to activate my connection but they are not listening me and now they are not picking my calls. After that I called to your circle manager Mr Sharad Kumar but not picking the phone, after that I requested via sms and they committed to solve the issue but no result.

I have purchased this connection in emergency and I have also give this number to my buyers and they are calling me but number not activated, I am losing my business minute by minute. Really I am very disappointed with your services and wrong statement.

I am very disappointed and mental tension, pls advise what should I do.
Nobody is ready to listen my and solve my problem. This is really bad to Docomo's customers. I will show you quality of services to media, go with complaint and your cheating system to customers to show Board of Directors - Tata Docomo and may suit the file in consumer court on Monday.

Best Regards,

Customer - Tata Docomo

Naresh Kumar Vatsal

[protected]

Moradabad - UP - India

TATA DOCOMO, THIEVES AND PICK POCKETERS- NO DIFFERENCE.

SCAMMING MONEY, SCAM, BAD SERVICE
Tata Docomo is a fraud company. I have been using their SIM card since last four months and now during my visit back out of country, did not use for 2-3 weeks, All the balance drained. Again I recharged couple of 100 Rs, but to no avail, It did not appear and phone is still blocked, . Talked to dealer, customer service, they have no clues.

Beware TATA DOCOMO is scamming your money and recharge, it is very dangerous company. Besides they are technically very bad and in most of Bangalore, their signal is very poor.

These frauds must be avoided by all means. They just believe in taking away your money. and your phone will be barred and amount will disappear. In a matter of day I lost much of money after coming back from overseas.

TATA DOCOMO IS A SCAM, IT SUCKS, FULL OF THIEVES.

Hi I bought a new sim card a couple of days back but it is still not activated. My number is [protected].

i have purchased docomo sim card but it is not activated my number is [protected]

i have purchase a docomo sim card on august. But upto now my sim card was not activated. My number is [protected]. Their people sold the sim card worth of 25/-. Why they are making people fools. Don't purchase this kind of sim card.

Respected sir/madam
my self nilesh bandupant kulsange. from yavatmal (vidharbha) maharastra pin code 445001 mobile no [protected]
i am facing lot's of problem from your side.just because of your trustful brand name i am changing my cell no .
i take your tata docomo sim card before 1 month and submitted all the document as well as complited all the formality.after8days your number start that time iam wating long time...
your tata asm mr amol again block my number after 1month..again he ask me about document, this time i also again submited aal my document and complited all the formality yesterday dated 8/12/2010...11am in the morning but i am not getting result till time ...i am in the hospital, i am far away from my home.

sir plz tell me guidge me what can i do? shall i trust on your brand name called Tata Docomo
plz start my service as early as possible...i dont have any another no plz waiting for your reply

thanku
nilesh kulsange7276236999

I am also facing the same issue. It has been 3 days that the SIM has been provided but no one is bothered to activate the SIM. When i contact the dealer, she is showing me that the SIM Card has been activated already and he asked me to check the status. But when i insert that SIM card, its showing as INVALID SIM. Later on, he is not picking up my call. I am hightly disappointed with the DOCOMO Service.

I too am facing the same issue. It has been more than 10 days that the SIM has been provided but no one is bothered to activate the SIM.

Either activate the SIM or Return the money back. BTW whenever you call their CC, there is no help even after telling them that i am a TATA employee, so i can imagine what would it be like for others.

Thanks,
Shridhar.

Give me puk of +[protected]

Dear, Sir/madam

I am requesting for you my sim is PUK pin blocked, please you have to provide that PUK number

My Number [protected]

Please dear Tata Docomo I mistakenly blocked my sim please send me my puk code for [protected]