Pulse Telecom’s earns a 3.3-star rating from 7 reviews, showing that the majority of customers are somewhat satisfied with service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Replied
Billing Email Not Being Received
For over one year now I have made numerous complaints by phone that I am not getting all my invoices emailed to me. Pulse team members say they are sending them and it is my problem.
I don't understand why they are not able to look at their software program to find the problem and fix it.
The customer service is terrible and the only time they want to talk to me is when I have missed yet another payment and to remind me to pay.
The fact that they all speak broken English is another problem as it is hard to understand what they are trying to say.
If you are not signed up with them yet then take my advice... DON'T!
Desired outcome: Fix your email systems.
The complaint has been investigated and resolved to the customer's satisfaction.
payments made by customer but provider refusing receipt of payment
Account holder-NAOMI JEYAPAL 116 Elder street south Clarinda 3169 Victoria
Account no [protected]
I Esther Spencer sent cheques for the sum of $44.06 dated 24/12/2018 and $14.29 dated 24/01/2019 respectively for the outstanding
Accounts.
The west Pac accounts Transaction summary
Shows that the provider has cashed both the cheques.
However they are refusing to accept that the payments have been made to them when they have been duly cased by the provider.
Naomi has been a customer for the past 10 yrs
And the payments always been made by way of a cheque
connection
The most unprofessional company I have come across. How hard is it to set up an account- do I need to beg you? Emailing and Calling you everyday, twice a day for a week, being put on hold for lenghty periods and still cant get an activation code. Your employees are hopeless, and how msny times they said they will call me back with a verification code is a joke.
Is Pulse Telecom Legit?
Pulse Telecom earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Pulse Telecom. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Pulsetele.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pulsetele.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Pulsetele.com you are considering visiting, which is associated with Pulse Telecom, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Pulsetele.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Pulse Telecom.
However ComplaintsBoard has detected that:
- Pulsetele.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The pulsetele.com may offer a niche product or service that is only of interest to a smaller audience.
- Pulse Telecom protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
scam
It was my biggest mistake to provide Pulse Telecom with my personal information. On my first bill I realized that it is a scam company and they charge the fees much higher that what they say. They conviniently send you a bill late or apply the bill late and charge you with additional fees. Two of my payments were not received (again, conviniently, bc they charged late fee). I only used $15 for actual call but paid over $60 in other fees. I tried to cancel my account in August but they somehow don't have a record of it. Last time I sent them a notice on the bill that account is cancelled but I still get charged. It's been over half year they still harrassing me and sending me bills. Stay away from them!
The complaint has been investigated and resolved to the customer’s satisfaction.
fraud sales techniques to earn money
I made big and last mistake of my life regarding this fraud pulse telecom company.I received a call from one of the sales executive from pulse telecom and she said that we r giving u $5 to make call to india and we just need to register ur cell no. and she told me that if u receive any bill then u neednot to pay that bill because it is free and she didnt told me that if u dont like the service then u have to cancel that so i thought that after these $5 gets over it will get cancel but no and i was thinkin that i m using my free promotion but they were charging me.
So, If u receive any calls from sales executives of this company then please dont listen there false promotional plans.they will register ur cell no. for there service and tell u to make international call for free and later on ask for the bill.
They are big fraud!
why do you guys promote yourseleves on complaintsboard? so unprofessional...
Pulse Telecom offered you a $5.00 off promo. That doesn't mean you can call India for the rest of your life for free. Many companies offer promos for the first month.
Anyhow, the best plan Pulse Telecom has is to make unlimited free calls to USA, Canada and 16 European countries for only $24.95/month if you switch to local.
SanJ, u r so funny!
Ha, ha, ha... u r a funny guy! Dude, it seems like you didn't understand the terms. Yes, of course you have a $5.00 promo to call India, but if you go overlimit you have to pay for the rest. How could you imagine you will talk 10 hours/a day without paying anything? The company will substract the $5.00 promo from the entire bill and that's it.
scam
I made a horrible mistake when provided Pulse Telecom with my personal and credit card information.
Pulse Telecom has been harassing me for over one year with solicitation calls. Finally I gave up and signed for their service - wasn’t a smart move.
During about 3 weeks period they charged my credit card $140 while I used less than $15 for actual long distance. Arguments with customer service didn’t help – they don’t care and not trying to help at all, just kept talking about rates and prorates and different categories of land lines blah blah blah. Of course I cancelled their service.
But it wasn’t the end. When I got next credit card statement, I found more than $2100 in unauthorized charges from some unknown merchants. Further investigation showed that all of the merchants were from Russia and I couldn’t get my money back because for each transaction has been provided ABSOLUTELY correct information from CVV code on credit card to my address and zip code… I don’t believe in such coincident.
Pulse Telecom seems to be a group of cons whose only mission is to get your credit card and your personal information. Once they got it – they will use this info to scam as much money as they can.
Think about it – if they keep calling (from different phone numbers with different area codes) regardless of your numerous requests to stop the calls – they have zero respect to you and it can’t be a legitimate business. Normally, when you answer the call, no one talks – they expect you to call them back so later you can’t accuse them in any wrong doing.
Be aware! I think they are professional cons and they know exactly what they are doing.
The complaint has been investigated and resolved to the customer’s satisfaction.
PULSE TELECOM LLC IS ONE OF MANY FRAUDULENT COMPANYS OUT THERE. I MYSELF WAS TOLD BY THEIR CUST SERVICE ABOUT LONG DISTANCE PROMO CALLING RATES. THEY SEEM TO BE OFFERING A VERY GOOD DEAL, SPENT ALOT OF TIME WITH THEIR CS ABOUT THE PLAN AND RATES...SEEMED TO GOOD TO BE TRUE. I TRIED IT...AND ONCE I GOT MY FIRST BILL THE PER MIN RATE WAS TRIPLE AS TO WHAT WAS OFFERED BY THE CUST SERV AGENT. I CALLED THEM BACK AND THEY DENIED EVEN HAVING ANY PROMO. I ASKED THEM TO PLS CHECK WITH THAT AGENT AND CHECK THE RECORDING WITH THAT AGENT AS THEY CLAIM THEY RECORD OUR CONVERSATION, YET THEY REFUSED. SPOKE TO A SUPERVISOR AND THEY SAID I HAVE TO PAY. OF COURSE I DIDN'T..BEEN TWO YEARS NOW. I ASKED THEM TO SEND ME A CORRECTED BILL FOR THE RATE I WAS OFFERED, THEY DIDN'T. I DID IN FACT CONTACT THE BETTER BUSINESS BUREAU AND FILED A COMPLAINT. FOUND OUT THAT PULSE TELECOM HAS INDEED DONE THIS TO OTHER UNSUSPECTING CUSTOMERS. JUST RECENTLY WAS UPDATED BY THE B.B.B. AND SEEMS THESE LOSERS ARE OUT OF BUSINESS NOW...SURPRISED...NOT! WELL WHAT GOES AROUND, COMES AROUND. AND THE EX-PULSE TELECOM EMPLOYEES TRYING TO MAKE THE POOR VICTIMS HERE LOOK BAD...HOW'S THE UNEMPLOYMENT LINE NOW!
Whats out this is the same company in canada name one king telecom / onekingtelecom . They use the website skypeincanada.ca
They will charge you and you will never get anything. They scam people also with the activation fees. The name of the guy is TONY GARCIA . I would stay away of all those SCAM company ! I have to fill complaint against them to get my money back. They dont answer the phone number they have on the website, or the emails. So now I have to spread the word. DONT DO BUSINESS WITH ONEKINGTELECOM ! STAY AWAY !
What a scam this company is! Calling their customer service line is just a waste of time: NOBODY answers any calls live. They want your credit/debit card to make payments, that's all. They threaten me with collection after THEY dropped my line! Five months after they dropped my line. I called my local carrier (AT&T) and was told that Pulse Telecom is no longer in charge of my long distance calls, and that I had no long distance carrier. I chose someone else, and I'm happy with it. However, Pulse Telecom kept billing me (apparently) for services I didn't have nor used. A rude woman called from them today and threaten to send me to collection for about $10 in unpaid monthly fees?!? She wanted my credit card over the telephone to "take care of this issue" or I "will face collection". She sounded Indian. I'm sure as hell I'm not giving these clowns my credit card number and/or any other personal information. I am filling a complaint with FCC, since these people went too far. So YES, they are nothing but a SCAM!
pulsetelecom is real scammers in north america i live in alberta Canada and I did let them to carry my long distance just for 3 months after that they tryied to scam me ... I never give them any crietd number now for 1 year they ask me to pay them 1000% since I cancelled my service with them. They send me a invoice I returned it back to them without opening it or paying all I have to do is just write infront of the letter R.T.S ( Return to sender) Now they hired a lawyer to go after me for $36 ... and I will not pay them one penny. This company is a real scammer they will not give up and So I will not eaither. I hope any good lawyer to take care of them and I will give him all the invoices so he could sue them I will not ask for a penny Just he could take care of them.
If you would like to contact me you can email me at : Abdoh17@hotmail.com -Sincerly
Pulse Telecom has a terrible business attitude they only care about your credit card, they charge you even after you fire them over and over.
They will not stop untill you sue them.
I switched to Vonage because Pulse telecom did not a clear lines.
I called and told them that i switched, they kept charging mty credit card, I called my credit card company, my credit card company disputed the charges and got the crdit, and on the same bill Pulse Telecom charged my credit card again. So agin I called them and my credit card company, My credit card company suggested to cancel the card and re-issue anew caredit card. I agreed.
Now Pulse Telecom is insisting on getting paid for services they did not provide, and on top of that they keep on adding about $12 more on every account.
I want to sue them for false charges and for harrassements.
jhanna83@yahoo.com
Lets print and keep all these complains above as it will play role to support our legal process against it.
please contact me at druk_nepal_us@yahoo.com.
Hi friends! I'm surprise to know that you have been cheated by the pulse telecom. They did the same to me too by the Same name "Samir". He told that he was calling from Mechigan and I also informed and recomended about 26 friends like you did. They cut off mine too without information. Finally they send me the bill of $62 to me which is totally fake. I never used such amount. So I"m also one of the victims like you guys. Lets share information to all the friends who have been cheated as one of your friends said above and launch a legal process against such fraud.
Im from Neapal too I heard about the way of swindling people by this telecom and I went through its website today.
My name is Moti Adhikari
They disturbed me a lots everywhere. So I also agreed to use the service. I also sent email to the friends who gave the email address above please reply and lets do it as soon as possible Im also talking to some people against it.
Thanks
Its better to united together and share information about such frauds, ignore them and inform the innocents who have not been cheated by them. We also have to claim and sue the person who disturbs you by calling in phone.
I will give helping helping hands to be in group together to do that as I have been cheated by the So called Pulse telecom and the name of caller was Samir too. He disconnected me without information and I was once in trouble.
No one has right to disturb, persuade, entice, and cheat others even if its legal
Lets do it as soon as possible
Im not related to any such communications to compete them. I was one of the foolish guys like you because I agreed to do what they said for moral support to the Nepalese FRAUDS.
I have my own lawyer so I'm going to talk about my problem as soon as possible. If you want agree with me, Please write to me at romanchhetri88@yahoo.com
I absolutely agree with this comment. I already heard about the problem and many people are talking about the trouble caused my this name. I recommend others to be aware with such frauds and lets ignore and discourage them to cheat people like that. I recommend and encourage people(victim) of this service and claim against it.
Pulse telecom is real daylight robbery in America. I can proof with the comment of same victim like me. I recommend not to use this serviceto anyone anymore and to be aware of such pickpockets One of the Nepalese guy named Samir called me many times and disturbed me on job, duty, in study and even my sleep He requested me more than hundred times and I thought that my support contributes to add bricks to the Nepalese who are trying hard to do something in the United States. With this conclusion I decided to take the service but after several days when I was trying to make call in really serious and emergency matter back to nepal I couldn't contact and it was midnight. After two days of my loss I came to know that they disconnected me from their service without information. Now they are sending me bill of unwanted and incredible amount. I have been trying to contact to them for several days but they never receive my call.
I recommended about 14 friends for this service unknowingly for moral support. So be aware and cut off if anyone using this service and I have been physically talking to nepalese communities about this daylight rubbery in America. Im trying to catch them and I'm sure that I can achieve my goal soon
customer service
Horrible customer service. After the Haiti earthquake we started desperately calling in Haiti as my father was there. We made more than 5 failed attempts per day starting from January 13. When I received my bill I was SHOCKED!! ALL our failed attempts have been charged even if we didn't talk (lines were and still are for the most part down!) We had several...
Read full review of Pulse Telecom and 8 commentsPulse Telecom Reviews 0
If you represent Pulse Telecom, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Yes, Pulse Telecom is a legitimate telecommunications company that provides voice and data services for residential and business customers.
Pulse Telecom offers a range of services, including long-distance calling plans, VoIP solutions, internet access, and managed network services.
Pulse Telecom has been in operation since 1996, building a reputation as a reliable telecommunications provider.
Customer reviews for Pulse Telecom can be found on various review websites and forums, offering insights into the experiences of users.
Yes, Pulse Telecom's website uses SSL encryption to ensure the security of customer information during online transactions.
Pulse Telecom aims to be transparent with its pricing, and any applicable fees or charges should be clearly stated in the terms and conditions of their services.
Pulse Telecom may offer competitive rates and services compared to other providers, but it's essential to research and compare different companies to find the best fit for your needs.
As with any company, some customers may have complaints about Pulse Telecom. It is crucial to read and consider these complaints alongside positive reviews to form a balanced opinion.
Pulse Telecom provides customer support through phone, email, and live chat options to address any concerns or questions.
Pulse Telecom is generally regarded as reliable, although individual experiences may vary depending on factors such as location and network infrastructure.
Pulse Telecom may occasionally offer promotions or discounts on their services, which can be found on their website or through third-party websites.
Yes, Pulse Telecom is a registered telecommunications provider and adheres to regulations and standards set by the relevant authorities.
Yes, Pulse Telecom provides accurate service descriptions and pricing information, although it is essential to read the terms and conditions carefully to understand the full scope of their offerings.
You can verify Pulse Telecom's legitimacy by checking their registration with the appropriate regulatory bodies, researching their business history, and reading customer reviews.
Pulse Telecom may have partnerships or affiliations with other companies to enhance their service offerings or expand their network reach.
Pulse Telecom has a privacy policy that outlines their commitment to protecting customer data and adhering to relevant data protection regulations.
Yes, switching to Pulse Telecom from another provider is typically possible, although you should review the terms and conditions of your current provider to ensure a smooth transition.
Pulse Telecom may offer additional services such as cloud solutions, managed IT services, and more, depending on their current service portfolio.
Pulse Telecom's availability varies by region. You can check their website or contact their customer support to determine if their services are available in your area.
You can stay informed about new services and updates by following Pulse Telecom on social media, signing up for their newsletter, or visiting their website regularly for announcements and news. Additionally, you can reach out to their customer support for specific inquiries or concerns related to their services, promotions, or updates. Staying engaged with the company through these channels will help you stay informed about any changes or new offerings that may be relevant to your needs.
Overview of Pulse Telecom complaint handling
-
Pulse Telecom Contacts
-
Pulse Telecom phone numbers+1 (732) 217-6309+1 (732) 217-6309Click up if you have successfully reached Pulse Telecom by calling +1 (732) 217-6309 phone number 0 0 users reported that they have successfully reached Pulse Telecom by calling +1 (732) 217-6309 phone number Click down if you have unsuccessfully reached Pulse Telecom by calling +1 (732) 217-6309 phone number 0 0 users reported that they have UNsuccessfully reached Pulse Telecom by calling +1 (732) 217-6309 phone numberComplaints+61 280 036 195+61 280 036 195Click up if you have successfully reached Pulse Telecom by calling +61 280 036 195 phone number 1 1 users reported that they have successfully reached Pulse Telecom by calling +61 280 036 195 phone number Click down if you have unsuccessfully reached Pulse Telecom by calling +61 280 036 195 phone number 0 0 users reported that they have UNsuccessfully reached Pulse Telecom by calling +61 280 036 195 phone number100%Confidence scoreAustralia
-
Pulse Telecom emailscustomercare@pulsetele.com100%Confidence score: 100%Support
-
Pulse Telecom address1607 E. Big Beaver Road, Suite 300, Troy, Michigan, 48083, United States
-
Pulse Telecom social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about Pulse Telecom company
fraud sales techniques to earn money
Cell C
2093 reviews
Kall8
9 reviews
iTalkBB Global Communications
39 reviews
enTouch Systems
11 reviews
Clear Rate Communications
51 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.