Tata Play (formerly Tata Sky)’s earns a 1.8-star rating from 157 reviews, showing that the majority of subscribers are dissatisfied with service.
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tata indica vista ini 2011
Good day
It was on the 29th of April’’11 when a Sales Consultant: Allen Makhaya came to deliver my car, 2011 TATA VISTA INI, WHITE, CHASSIS: MAT611226APR90960, REG: BH14XVGP, to me it looked brand new accept that there was a funny mark on the front bumper & when I asked him he said to me it is the polish they used it left a mark & it will come off as we wash it & you know I didn’t argue with him, I said it's ok.
On the 22
nd August’11 my husband took my car in back to the dealer’s workshop for my spot light to be replaced as it was dead, while has was waiting a technician (Carel) went to him & asked him when were you involve in an accident & my husband said never, why then Carel gave him an invoice with a report state: When the light was removed, found visual repair marks on front bumper & once the light was removed the complete inner housing of L/F foglamp fell out & found visual damaged to inner of fog lamp. My husband came to fetch me & we approached our Sales Consultant (Allan)He was so defensive & he said to us, I gave u a brand new car & you already had a car for four moths there’s nothing I can do about it. Attached is an invoice. Even today my spot light is not working
we went back because the light wasn’t functioning anymore & the was a funny sound in Gearbox when I change gears, then we requested to see the Workshop Manager (Christian Goosen) he said to us he will check the vehicle himself, during the day he called me & said the problem is not the globe instead they need to replace the whole inner including the spot light & that will cost me around R1500 otherwise there’s nothing much he can do. Then I requested the contact details for their Principal Dealer as I explained my problem to him & this is the feedback he gave me, He didn’t even made an effort to check the car.
On the 23
rd August we took the car to Tata Franchise in Menlyn the car was making a sound in the Gearbox, they opened the car & they said they had to replace a Gearbox/Top, my car was there until the 25
th November, I took the car & I was on my way to work guess what.. it was shaking the whole body on the speed between 40-60km per hour, yesterday I took the car back to the Dealer & I asked for one of their Supervisors to test drive the car with me, after the test drive he requested that I leave the car with them, I called them by 16h30 yesterday to ask if my car is ready & they said to me the car need new CV joints how possible is that? Today I’ve been waiting for their call & till now I’m still waiting?
Todayit is the 30th of Nov'11, I went to Tata to collect. My car & when I get there a lady by the name of Petro said to me the problem is not CV Joints is SIDE SHAPHTS & they waiting for parts
Please assist cause, this is getting too much.
Trust you find the above attached all in order & should you require any further assistance, feel free to contact me on the numbers below.
Gladys MampaneTracker Connect RF PTY LTD PretoriaOffice : +[protected] - Cell : 0722194581Fax : +27 86 129 [protected]@tracker.co.za or [protected]@mobileemail.vodafonesa.co.zawww.tracker.co.za!Wa
dropping of channels
I am Jayagopal.G from kerala with Tatasky connection from last 2 -3 years.My tatasky Id is [protected].
Tatasky is providing only few malayalam channels compared to other service providers. On 21st of this month Tatasky dropped Amritha TV and DD malayalam without any notice or even a message in the setupbox. If they are adding any channels they will send messages in every one hour or less.
I contacted customer care about this but they also dont know whether this channels will be added or are permanently removed from list. As this is their approach to a keralite who is asking for more malayalam channels from last 2 years, I am going send my tatasky Setup box to Municipality Dustbin on the day before my Next recharge due date.
Advice to all Keralite:
Never buy a Tatasky connection as they may remove Rice or Curry from your plate at any time after offering a Super special Dinner. If you are ready to sit in front of an empty plate expecting some thing better then go on with Tatasky. Now only 5 malayalam channels are available which may be removed in the earliest.
It does not allows at all
If a complaint is issued against Tatasky can they be forced to pay back the set top charges to all malayales ? but i think they can escape easily due to the disclaimer "Minimum monthly subscription for chosen packs or individual channels cannot be less than Rs 155 Tata Sky Ltd. reserves the right to add or drop a channel/ package/ service from any package and/or change the package rates. " How to ensure that we get what we want ?
For more than 3 years, we are using Tatasky and the performance were satisfactory. But from last week of Sept., the channels Amrita, DD4 malayalam and Kairali were withdrawn one by one, that too with out any notice. Tatasky may not be having funds to afford the pay channels, but the justification for withdrawing the free channel like DD4 is not understood. Unfortunately we had paid for whole year. we feel we are cheated. This is not expected from a firm having the name Tata. Kindly return the remaining amount.
Its high time we do something about this. This act by Tata sky is ridiculous and undermining the belief and interests of customers. We malayalis are only left with 4 channels while all other regional channels have a minimum of 10 channels atleast. I have contacted three times and always given them a mouthful. The latest as of today is the lady telling me that she has received a lot of complaints which is a good sign. she has given me a bull story on some transponder issues with kairali and amrita and honestly admitted that she does not when the channels are going to be continued. it is sad that a reputed provider has stooped to such levels without honouring consumer issues. TATA SKY u better watch out. Mallus are not in the habit of taking things lying down.
Tatasky removed Kairali channel and Amritha channel without notice and with no explanation given! When I called up the customer care they said that they are waiting for the customer response after removing the channel. I have paid for the service and TATASKY HAS CHEATED its customers by removing the channel and moreover there was no intimation and TATASKY IS WAITING TO HEAR CUSTOMER RESPONSE to put the channels back...weird and absurd. There are 50 apartments (subscribed coz of the malayalam channels in it) in my apartment complex who are with Tatasky out of the 96 apartments and ALL OF THEM are looking at an alternative. Mr. TATASKY you are not the only service provider and we are spoilt for options.
Moreover beware of the TATASKY representatives calling you up or information you about the free package for 1 month. Guyz you might not need the package and you feel it is a free package so does not hurt me. You forget about it and from the next month you are charged for that and it goes unnoticed. So ask them and unsubscribe to any channel you do not need.
Agree. TataSky is cheating Malaylis. I complained official and they responded after 20 days with standard answer! Following is my answer to them, sharing it below
Thanks for the response, though it is more than 20 days since I made the complaint !
None of these explanations are valid for this action on Tata Sky's part. Here are the reasons and you will know how illogical your arguments are and how other DTH operators are handling this much better than Tata Sky.
You mentioned about viewing pattern and preference of people. I see it can change, but tata sky should know how to cater to balance this. Is it justified to reduce Malayalam channels from 8 to 4 over a period of 3-4 years where as you are increasing other regional languages? Most of your competitors (like Airtel, Big TV, SUN, Videocon) have 10 or more Malayalam channels. I simply don't understand your logic of taste and preference and Tata Sky is not the only one catering to variety of viewers.
Tata Sky is not the only channel to have HD channels, nor the first one as well. I'm not sure why Tata Sky has to mention about HD here and trying to justify removal of Malayalam channels. How is the other providers giving HD content and a providing variety of options as well? BTW, 7 asli HD channel is false claim. In fact I got trapped with your HD marketing and I lost my favourite channels.
I don't get the logic of removing three malayalam channels in the last few weeks and introducing other regional channels. Why don't you remove couple least watched channels in the same regional language and add more if required instead of penalizing only malayalam viewers?
Bottom line is that you don't have bandwidth as you are using old technology and you are penalizing customers for no mistake of theirs. I request you to restore Malayalam channels. Please have balance approach for regional language channels. Most of the main regional languages have 10 or more channels, where as Malayalam channels have gone down from 8 to 4. Again, all your competitors have more than 10 malayalam channels and they seems to catering to the same India audience who has taste and preference !
Please stop providing standard answers and get the act together to resolve it.
Hope to hear a positive response.
Regards
Manoj
One of the worst DTH platform for Malayalam Channels.
Only 4 (out of 15) Channels are available for viewers.
They have dropped 3 Malayalam channels from last 30 days, including the free-to-air DD Malayalam.
George (Mumbai)
They dropped the Malayalam channels without any notice. I called their helpdesk who said they will take my feedback and in the future they may reinstate the channels. I requested a cancellation. They say you can keep the digicomp box and the dish (should I be using it as an umbrella...?). I have been using this service for the past 3 years; regret my voice is not heard.
prejish
poorest service provider
Dear Concerned,
it is worst experience with Tata Sky in last few months. My suscriber id is [protected]. There was a problem related to technical services due to which my digi-comp is not getting signals. Worst part is concerned people of Tata Sky don't have even time to respond for last 12-14 days & my account is being chareged for even stop services. What a pity?
with this recent experience I can say with 1000% confidence that there can be no competition to Tata Sky for pathetic customer servicing & customer cheating!
Regards,
Sourabh Sharma
Mob: [protected]
email: [protected]@gmail.com
Subscriber Id: [protected]
completely fake service provider i.e. Tata Sky!
The complaint has been investigated and resolved to the customer’s satisfaction.
wrong deduction from my accoiunt and poor service
My tata sky sub Id is-[protected].I have recharde 400 rs on 14-0711, after 3 days I got a problem in set up box so I was unable to view serviced.In this regard I called 15-20 times to tatasky cust care, continously foe 10 days, meanwhile mu problem was automatically solved.For a professional courtesy I called to tata sky not to sent anybody to my home bcz the problem was solved.But after twao days they again deducted 350 rs from mu a/c agains setuo box changed.I called to tatasky that no body has visisted to my home than how can u change my set up bix, i called them 15-20 times again for a week than refubded this amounyt.But when I switch on my TV tham it was shoeing -26 rs, thanm I again call to tatasky, they told me that your set up box is not working we have to replace.for this regard I chave ref no-1-[protected], but after a week I have not receved any call and no body has visited my home.After my recharge of 400 rs I am unable to view serviced for a 5 days only.
The complaint has been investigated and resolved to the customer’s satisfaction.
TATA SKY DOES NOT ACCEPT LESS THAN 100.00. WRONGLY RECHARGE BY ME ON DT.7.1.2013 FOR RS.50.00 VIDE ORDER NO.POS [protected]. SO YOU ARE REQUESTED CREDIT MY ACCOUNT FOR RS.50.00.AN ACTION IN THIS REGARD WILL HIGHLY APPRECIATED.
THANKING YOU
DINESH SINGH
TATA SKY DTH Services out since last four days. My Customer ID No. is [protected] digicom is lying out of order complaint is already registered through call center services are very very poor.
I have requested to add certain Free To Air channels on TATA SKY DTH. But they ignored my requests. They told that the talks are going on and you will be informed when channel is telicasted. I get this message from October 2007. They are fooling us.
I think you should contact Tata Sky customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at help@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7.
tata sky providing a digicomp bis standard 15377 accding to tata sky but on facts this stb. not support all standrds requirement according this standard .
complaint of tatasky
poor service of tata sky
we had launched a complaint of shifting the dish from ahmedabad to Mumbai on 24th Aug but no one came to remove the dish in Ahmedabad and we did the same ourselves only . then in Mumbai we requested them to at least re install and fix the dish but no one attended the compliant . then one phone came and the person said he cannot come because its raining .we said ok but he never turned up. we phone again to them and they we will follow up or the person is coming in half an hour . on the 30th aug the person came after loads of scoldings at 9 'o clock in the night and said that putting the things up time will be wasted and there is no direction to put the dish and went away without putting the dish . please do the needfull. IS THIS THE PROFESSIONALISM OF THE BIG COMPANY CALLED TATA !
P.S people donot ever put tata sky . they hav a very poor service and are very unprofessional .
thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a Tata Sky connection since last several years vide subscriber ID [protected]. I had 3 set top box and multiple room connection in the begining . In 2010 i disconnected one set top box. On May 3, 1013 i requested to deactivate another set top box and i was told on the phone that same has been done. On Nov 3, 2013 when it came for renewal i came to know that my earlier request dated May 3, 2013 has not been adhered to and second set top box was still active. I complained ans asked for the credit for 5 months and since than i have been calling their call centre every alternate day but without any result. They are total besharam and absolutely not bothered about the customer. I will never recommend tata sky to any one in this life.
Tata Sky is terrible i will not recommend it even to my enemy. Most hopeless call centre. People sitting at call centre make fun of you. They keep on repeating same thing every time. And also insist you to repeat your complaint every time you call.
problem in services
Hello,
Since last few days am having issues viewing some channels.
When I called Tata Sky helpline nos, I was taken to phone transfer hells. And the voice was so low, that my old granny speaks louder than that. Finally a guy came online and when I told him about the problem, he asked me to pay 125/- so that someone can come to my house and look into this matter.
I was surprised! Why should I pay for your wrong doings? I am a customer and complaining about a service. Now it's your duty to fix it. And instead of doing their duty they were asking me for payment?
Disgusting! This is the last month I am using Tata Sky. From next month I will try some other company.
Cannot trust anythng in India. Neither goverment nor the services I guess.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am Santosh Mishra, account no [protected] and registered mob [protected].
I have requested to drop Active English on 22nd Dec 2011 but no one entertained thee query and theey dropped it on 16the Jan 2012.
Hence as per theeir wish theey charged me for 25 days. It shows theeir unprofessionalism to earn revenue.
Anotheer incident my kid request for Toy (against his earned ZETOS), offer was baseball for 613 points but theey we have received message for much more zetos redemption.
Third incident theey launched one insurance quiz worthe 25 zetos, kid applied and send sms (for Rs 5) but notheing happened.
These are thee examples of poor customer service withe great ignorance of customers.
Thanks, Santosh Mishra
sound quality
"I have been a subscriber of TATA SKY HD service for approx 40 days. Since the very first day of viewing, I detected that the sound quality on non-HD channels breaks/distorts at regular intervals for a fraction of second. It is just like skipping of sound while playing a badly scratched audio CD. When I complained this matter to customer service centre, the technicians visited my home on two occasions and found my complain true. This led to the change of my Digicomp. Despite this, the problem still exists.The service persons also told that this problem can be a result of cloudy weather but this type of non-professional and lame excuses can't fool users like us.This problem occurs even on a clear sunny day. This type of technical snag is badly hampering my enjoyment of watching non-HD channels. However, this type of sound problem does not exist on HD Channels. Although the picture quality of non-HD channels is very good and acceptable. I had lodged this complain approx 20 times to the persons availble in the customer care service and all the time they make the bad weather excuse. Sometimes they advise to change the interconnect cable but this is not the fault of cables as this problem persists on both HDMI output as well as Stereo RCA output and i am using a very good quality of both the interconnects of very reputed brands. So, this couldn't be the possible reasons.
It is relevant to mention that when I discussed this snag to my friends who are the subscribers to the TATA SKY, they also reported this probem to me. The break in sound signal irritates me very much. It seems that the Bandwidth on which the non-HD channels are being telecast are very low and this is badly affecting sound signal. Since very few channels are being telecast on HD format, this problem has not surfaced on them. I am afraid if they don't rectify this snag, the same snag will start appearing on HD channels when most of the channels turn to HD. It is worthwhile to mention that I had never detected this sound problem when I used to be a subscriber of cable operaters."
SO, IT'S MY SINCERE ADVISE TO ALL, NEVER PURCHASE TATA SKY AS THEY DONT PROVIDE PROPER AFTER SALE SERVICE AND HAS LOTS OF PROBLEMS.
The complaint has been investigated and resolved to the customer’s satisfaction.
extreamly poor service
DEAR SIR,
I HAVE PURCHASED LG32 LD 345 LCD TV AND HAVE GOT FREE TATA SKY CONNECTION WITH FREE INSTALLATION WITHIN 72 HOURS OF ACTIVATION THE COUPON.
I HAVE ACTIVATED THAT COUPON AND REGISTERED MY INSTALLATION ON 26.03.2017 08.00PM, THEY HAVE CONFIRMED ME THAT THE CALL WILL COME FROM TATA SKY ENGINEER DO INSTALLATION WITHIN 72 HOURS.
BUT NOBODY HAS RESPOND FROM TATA SKY SINCE 72 HOURS,
THEN I HAVE REGISTERED 1 COMPLAINT IN TATA SKY CUSTOMER CARE REGARDING INSTALLATION AND THEY HAVE PROMISED ME TO DO INSTALLATION BEFORE 72 HOURS.
BUT I HAVENT RERCEVIED ANY CALL OR ANY PERSON FOR INSTALLATION.
SIR, I HAVE PURCHASED LCD TV OF RS. 25000/- TO SEE INDIA PAKISTAN MATCH -WORLD CUP 2017 AND I HAVE MISSED THAT GREAT MATCH BECAUSE OF THE POOR SERVICE OF TATA SKY.
SO I HEREBY REGISTER MY COMPLAINT AGAINST THE TATA SKY FOR THEIR BAD SERVICE AND INCONVENIENCE FACED BY ME.
PLEASE TEACH SOME LESSON TO THEM AND PROVIDE ME GOOD SERVICE.
THANKING YOU.
YOURS FAITHFULLY,
PRAGNESH SISODIA
MB. NO. [protected], [protected]
we made a complaint on 15 august. Mr. Rahul (engineer) visited on 17 august and informed that there is fault in set top box that had to be replaced on 18 august but till date nobody has come or contacted us. we want to know the status. As per information from the tata sky helpline we were assured that the problem would be rectified within 24 hours but nothing has been done so far.
by P.J. Kumar
subscriber I.D. [protected]
When I called on TataSky customer care for dropping of sports channel, I was asked whether we start a lifestyle english package free for one month .I agreed with the clear condition that it should stop after one month without any further clarification but as expected they never did it & was continued for 3 1/2 months.Now on calling they say you should have called to customer care for dropping it.Registered complaint at TataSky & was promised to receive a call in 48 hrs but no response yet.
I want refund of the charges levied & if TataSky doesn't respond then how to go for consumer forum.
horrible customer service/ no installation
Hi,
I purchased the Tata Sky HD Plus with video recording about 10 days back on 19th March 2011 & am still waiting for it to be installed after several enquiries & complaints to the customer service. I stay in Gurgaon so not some far off village where the service can be tough to provide. I have tried everything & spoken to senior supervisors who have promised me installation on the next day however today is the 28th of March 7:45 pm & no one has come to install it yet. I have again been asked to wait till tomorrow however this time I have asked them for a refund for which the supervisor told me that it will take about 7 days.
I paid Rs. 9300.00 by credit card & took their best product with the highest paid "Jumbo Combo" package & all I got were half rude answers from customer care executives trying to keep their call times low.
Cust ID: [protected]
I made atleast 15-20 calls to them of 10-20 minutes & got totally harrased till the end.
I would not recommend anyone to buy it because their standards of service are so poor. God forbid if someone has to ask them to fix something cause they are horrible right after taking your money.
Thanks,
Saurabh
The complaint has been investigated and resolved to the customer’s satisfaction.
fraudulent transaction on credit card
Be careful while recharging your tata sky account online. They have fraudulently charged my credit card WITHOUT MY KNOWLEDGE. Now when I try to contact the customer care, people dont respond. They say that the software updation is going on or the system is down and they cannot pull out any records, etc.
EXTREMELY FRUSTRATING AND PATHETIC SERVICE!
Take Care while dealing with these ###s!
Gagan Nimesh
The complaint has been investigated and resolved to the customer’s satisfaction.
channel change
WRITING THIS COMPLAINT, I AM EXTREMELY FURIOUS ABOUT THE WAY TATA SKY IS TREATING 3 year OLD CUSTOMER.
I HAD RECENTLY CHANGED MY PACKAGE AND SINCE I HAVE TATA SKY PLUS ALL MY RECODINGS HAVE BEEN DELETED.NOBODY HAD INFORMED OF THE SAME, AND ON CALLING TATA SKY FOLKS 15 TIMES IN SPAN OF 30 MINUTES, EACH TIME ALL PPL(FROM TECHNICIAN's TO SUPERVISORS) ARE DISCONNECTING THE CALL.
AND WRITING THIS COMPLAINT IS THE LAST RESORT I SEE, SINCE I AM NOT ABLE TO TALK TO ANY ONE.
THIS IS THE LAST RESORT FOR ME AND NEXT TIME I WILL NOT BE CONTACTING TATA SKY
FOR THIS MATTER.
LOOK INTO THIS MATTER AND ITS UR RESPONSIBILITY TO HAVE SOME ONE TALK TO ME.
A VERY FRUSTRATED CUSTOMER
MANVINDER
The complaint has been investigated and resolved to the customer’s satisfaction.
drop of channel package
One month back I have found that am opted for two optional packages in my Tata Sky Account. I have asked the customer care executive to drop these two packages and he replied positively. But I found it very annoying to see these packages still on TV and I checked my account status again. Both the packages are not dropped and they are still charging for those.
I have checked their website for half an hour to find an option to send a complaint to them. But that too was found to be very difficult, since the options for complaint are pre set.
The complaint has been investigated and resolved to the customer’s satisfaction.
PLZZ drop English movies package
My a/c [protected]
My ID [protected] drop Sony six
Sir namasthe my ID no1177750195 sir please droup Sony six (484)
Please drop Sony six channel my ID no1177750195
I want to change my Metro pack to Bumper pack but my English pack and HD pack to be continue, ID No.[protected].
plzz drop english movies from my id no [protected]
plzz Drop the Actve Fitness ID: [protected]
plz drop javed akhtar pack from may a/c1118261542
plz drop javed akhtar pack from may a/c [protected]
I want drop to the HD Channels My tatasky Id [protected]
problems with one of the tata product
This is to inform you regarding the problems face by me with one of the TATA product (Indica Vista – Aura Safire)
Last year I had purchased Indica Vista – Aura Safire in August 2009, since I am working out of the country the usage of the car is very less. So far I have used it for 1300 km only. Last month when I came for my vacation I noticed the tools symbol blinking in the dash board and my remote lock wasn’t working. In order to rectify these two problems, I had taken my car to the Service centre (TAFE REACH) on 24th of November in Chennai. The service centre was holding my car for 3 days (until 26th of November) and finally they told me that there is some problem with ECU assembly which needs to be replaced and this will be covered by the warranty. The service centre told me that they need to send an email to receive the new ECU assembly.
Apart from this I had experienced some more problems after the service.
1. In the highways, the car’s maximum speed does not exceed above 85 km in the top gear.
2. In the highways, if the speed is reduced from 85 km to 20 km, again when I try to increase the speed using the third gear, despite of pressing the accelerator completely, the torque raises to some extent (around 50 km speed) and automatically comes back to zero. This happened to me 4 times in the highway. This problem almost led me to an accident in the highways.
This is the first time I am using my car in the highways. I am very much disappointed with TATA product (Indica Vista – Aura Safire) and the service given by the service centre (TAFE Reach) in Chennai.
After the service, there was call from the Customer care of TATA; I had informed them regarding the problems faced by me, but no use - they simply replied me saying that service people will get back to me on this issue within 48 hours. Until now the there is no proper response or feedback on the ECU assembly from the service centre and even the remote lock problem was not sorted out.
Car Booked in the name of JAISHANKAR
Car Registration number is TN 06 8820.
Chassis No. – MAT6112419PG62067
Engine no. – 310A66007013449
Can you please let me know whether this problem is going to continue or sorted out, so that I can make a decision whether to retain my car or sell it off and buy a new car of some other company.
set top bax & services
Dear sir,
I am existing customer of tata sky in chapra Bihar - 841301I and Subscriber Id No.- [protected] on the Mr. Devnath dass.
I was 1st complaint on dt.2/10/10 box is not working than after 15 days I got the box but without adepter, how to working? & they are told me adepter will be receive on next 3 days that is confirmed by executive. But after waiting 7 days I called again to Mr. Amit who is Area coordinator, and then he was taking week for adepter delivery. So finally 28/10/10, I was received adepter but my services was not resume, so again I called to Amit for solve this issue but his always avoided, so I called to c.care & solve this issue on 2/11/2010 with Mr. Ankur.After 3-4 days my services again closed & so I again booked my complaint to c.care for change this box due to it was not working properly. I am still waiting
Amit & team is to useless people & always misguide to customer none of the time they are solve my query & always avoiding. During this whole process I suffered a lot of mental and financial (call to customer care) problem. Now I am confused what to do. there is no response from there side have to call them up like 20-30 time in last two month but still not get a correct reply.
After all this situation DTH company regularly deducted the balance form my account and I feeling very bed about company services is very-very poor in C grade city, so finally i was loose my money, time. Please help to solve this arises issue.
Thanks & Regards
Ashok Kumar
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear sir,
I am existing customer of tata sky in mathura id N0. is [protected] Mr.Devendra sharma
I was 1st complaint on dt.28/03/11 box is not working than after 15 days I got the box but without adepter, how to working? & they are told me adepter will be receive on next 3 days that is confirmed by executive. But after waiting 7 days I called again to Mr. Pawag who is Area coordinator, and then he was taking week for adepter delivery. So finally 28/4/11, I was received adepter but my services was not resume, so again I called to Pawan for solve this issue but his always avoided, so I called to c.care & solve this issue on 28/04/2011 with Mr. Ankur.After 3-4 days my services again closed & so I again booked my complaint to c.care for change this box due to it was not working properly. I am still waiting
Pawan & team is to useless people & always misguide to customer none of the time they are solve my query & always avoiding. During this whole process I suffered a lot of mental and financial (call to customer care) problem. Now I am confused what to do. there is no response from there side have to call them up like 20-30 time in last two month but still not get a correct reply.
After all this situation DTH company regularly deducted the balance form my account and I feeling very bed about company services is very-very poor in C grade city, so finally i was loose my money, time. Please help to solve this arises issue.
Thanks & Regards
Devendra Sharma
[protected]
hello,
Not sure if some one reads and address these complaints but i hope it will be helpful for customer looking for Tata Sky connection, here is one classic example of false commitment and total mismanagement from Tatasky.
Lodged a complaint on 20th November stating setup box is unable to receive signals, same day got an SMS stating some one will visit my house and address the issue before 1pm, i did follow up for around 5 times (1pm, 2pm, 3pm 5pm, 8pm) finally the guy who was answering the call said he will come at any cost even if its late night, no one turned up.
After few days again when i called C.Care they said, some one will visit with in 24hours and issue will be addressed.
No body called me or updated me on whats happening, its been nearly 20 days and every alternate day i call up C.Care to get fresh false commitment on date and time.
To my luck, today (7th of dec) one guy from TATA SKY called me and said he will send service personal to change the adapter, even before some one came i got SMS stating complaint is addressed and they are comitted to serve customers. i called up C.Care, they said complaint is closed stating that it is addressed, when i told no one has come, he reopened the complaint.
I called up the same person who called in the morning to know whats happening, he says they are on the way and they will address the issue, when i asked why the complaint is closed, he has no answer for that question.
Am still not sure if they really address the issue, let me see this fantastic cheating game from TATA SKY to customers, by the way amount is getting deducted from my account every day... good way to earn with out providing service to customer Jai Ho TATA SKY...
am planning to record all these details from C.Care and lodge complaint in consumer court.
let me update on this after couple of days.
Cheers!
N
it is really disappointing to have such a poor service from a brand like tata
I am a user of Tata Sky television service. It worked fine for the first six months. Now, from last month onwards, I am getting the message saying "Insert Digicard". There is no transmission of any channels, but the money is being deducted continuously. I tried calling the customer care numbers [protected] begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting, [protected] begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting and [protected] begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting, but none of the numbers responds to the calls. I have held the calls for over an hour & all I hear is some advertisement or the other. On local numbers, no customer care executive responds to the calls though the bell keeps ringing. The customer care is highly irresponsible and inadvertent.
I have had a very bad experience with Tata Sky. It is really disappointing to have such a poor service from a brand like TATA.
It is really disappointing to have such a poor service from a brand like TATA
Complaint Rating:
Contact information:Tata SkyUnited Statestatasky.com
It is really disappointing to have such a poor service from a brand like TATA sky ( tata group )
wrong infourmation, bad bihavior, ...
Contact information:Tata SkyUnited Statestatasky.com
tata-sky tv is making false promises to the customers
This mail is to bring to your notice that Tata-Sky TV is making false promises to the customers. The only reason I switched to Tata-Sky was that my local cable operator was not providing me the Neo Sports and ZEE Classics channels. And I made it a point while talking to their representatives.
Now the company has taken both the channels off the air and the customer’s support team says that they don’t have any plans to bring them back.
Today it was really frustrating when I was not able to watch the 1st test match between India and Bangladesh.
I asked for refund of my money, but they bluntly told that they don’t have any refund policy. I would really appreciate if you can guide me on what are the steps that I can take in such a situation.
I am pretty sure that this is a problem faced by most of the subscribers and all of them are helpless.
problem
i have a problem in tata safari 2009 march 16 i broght the vechile.
problem: i've run the vechile for 20, 000 km tyre is flat, problem of alignment, engine is not functioning clearly small missing problem
i have complaint last time regarding tyres to V R S motors mysore . the works general manager nanda kumar did not take any action and he is not coparative. If the probelm is not dealt i will go to the consumer court .
my mobile no. [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
very very important channels unavailable on tata sky
DEAR RATAN TATA. DEAR RATAN TATA. POPULAR CHANNELS UNAVAILABLE ON TATA SKY. THESE CHANNELS AVAILABLE ON DD DIRECT PLUS OR DOORDARSHAN DTH. DISHTV. RELIANCE BIGTV. AIRTEL DIGITALTV. SUN DIRECT. VIDEOCON. DTH SERVICE. THESE CHANNELS ARE ZEE JAGRAN ( HINDI DEVOTIONAL + FREE CHANNELS ON DD DIRECT PLUS ) ZEE SMILE ( HINDI ENTERTAINMENT + FREE CHANNELS ON DOORDARSHAN DTH ) ZEE NEXT ( HINDI ENTERTAINMENT ) ZEE MUSIC ( HINDI MUSIC ) ZEE ING ( HINDI MUSIC ) ZEE SPORTS ( HINDI SPORTS ) ZEE PREMIER ( HINDI MOVIES ) ZEE ACTION ( HINDI MOVIES ) ZEE CLASSIC ( HINDI MOVIES ) UTV ACTION ( ENGLISH MOVIES ) . SO PROVIDE US AS SOON AS . MY SUBSCRIBER ID IS [protected]. THANKS...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear, Ratan Tata. Popular Religious Channels: Sharadda, Katayani, Disha & Treval Active. These Channels Available On Dish Tv, Free Channels On DTH . My Subscriber Id Code- [protected]. Thanking You.
billing related (erroneous)
Hi everyone,
TATA "India" Company ()
Firstly to say, do not by tata (if u want u can try it once)
Here are some ADVANTAGES if u buy:
1: EEEEERRORRR on bills:
Bought walky some years ago for 2500 (which is deposit), (now am not using). I gave back the walky set after six months with cleared bills. After one year (note: after one year) I got a bill for the set which am not using and with some ### notice (this is not a joke). I called CC. They know "dissembling". which the TATA teaches which is erroneous.
2: THe NEW Photon+ ("TOP SPEED" to say thats it) (erroneous bills).
Adding in some additinal packages into the bill. it is 1110 plan, which i am still using, TATA itself added 150 rs extra additional pack for bill. I think this money is a bribe for TATA referrals whomsoever it may concern. TATA is Irksome.
"""""""""please Dont Suffer after getting it""""""""
The complaint has been investigated and resolved to the customer’s satisfaction.
pune traffic police - not same rule to every one
ome of the observations.
1. Traffic Police - Mr. Ashok Varpe was standing near to East Street Garden, on 23rd January’10 at 12:30Hrs. Thanks for him taking charges from me as a rule breaking rule. I really appreciate that. The rule broken from me was, I came from the other way of the divider instead of in the same lane. Do Pune Traffic police works like that? (Really Appreciating)
Before me 5 Bikes passed away, he did not able to catch any one, as the bike rider was alone. I specially feel, as I was with my wife, he caught us. No worries. But what about the other bikers! Mr. Ashok gave the reason that has only two hands. I said no problem. Then, what about the other three traffic policemen standing with him! I believe they were also on duty as they pushed me. Why they could not able to whistle? Why they did not ask them to stop? After in opposition with him, he told he would not give me my License. I said why? He informed me to do whatever I want. I said I would complain this to his heads. He told that it did not affect. I stopped him; he told I do not have to authority stop him. I told he should take the charges and give me back my License. I asked why the rules are not same for everyone. I showed him many bikes parking in front of the shops with no parking area why that was. He said he will not give me answer. I told that is fine. Two four wheelers standing in front of him without the drivers inside the same. I asked the reason, He told why I was asking him. I told as a common man I was asking.
He passed the comment I have mental problem. Yes I do have. When person believes that he is ahead of the system, then to bring that person on to the ground, yes I have a problem. He did not have the manners to talk with the person. That is why all are saying, “Policewalo se char hath door, kyonki pata nahi who kya chahthe hai”
2. Many observations I did after that.
a) Many vehicles passed with breaking signals. I showed him. (he passed a comment that I have mental problem, again yes to bring him notice he made the mistakes – yes I wrong for that.)
b) Four wheeler parked where he was standing which is not a parking area.
c) He was standing in the shadow of tree. Why is that?
d) Another boy was standing with him; he had also broken a rule. He was not having the license. But Mr. Ashok left him after taking the charges. But he asked to submit the charges to Cantonment Police Station. We paid the charges. Got the license back. (At last !) Need to understand the discriminations of rules over here.
e) One person just watching and standing near the tree. Mr. Varpe, took his annoyance on him. He was asking why he was standing. One question, do he has authority to talk a person like that. I believe not. I feel he has very much egocentric problem about his designation. But he forgets, he is a person to serve people. I do pay my taxes, so the person who is controlling the traffic is answerable for my questions as well. But he is the person, who doesn't not behave properly, and told he doesn't fear about the system. I think senior authorities should take answer from him, if possible.
3. After getting the license, we came to MG Road. Many two wheelers were standing in 2 queues. I believe this is his area, where he patrol.
Questions are
Why it was like that?
Why he could not able to take the charge?
Why he could not able to ask the vehicle to move?
4. I believe he is good employee of the Traffic Police, but why he was taking on the mobile-phone (Not Walky), and chatting in the mid of the road. Does he have the sense of the same.
This is the first time I broke the rule, I got the lesson. But what about the Traffic Police in pune. Why are you not able to take a charge from each of the vehicle which are in non parking areas/ which come ahead of the zebra crossing mark. (Simple example)
Please ask the traffic police to behave as employee of the people and not to their bosses. I am going to open a site on web, which will give the details of what is the PUNE- Traffic all about.
This may help me you and entire Pune.
And also the countries who wanted to open business in the Pune.
Thanks and regards,
Subodh Kadam
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi Frens,
Please refer below amounts..for any details regarding the fine which you gave to the police...its not more then 100 in any case..
Please call to human rites if somebody take your license or money (more then mention above) without giving receipt.
Here are many other charges as well / so enjoy be safe n conscious from Pune police..they are beggars..they can charge you if you do not speak Marathi n if they misbehave or talk rudely just call to below numbers from human rites and launch FIR in Human Rites then in Police station..
According to Human Rites you can see his ID, so Please check and Note down ID of every member who make you fine without any reason..
There are many case of fake ID of Police as well... be aware ...Pune is not so safe now..Police is on street only to make money...
Human Rites
F14, World of Mother Jai ganesh Vision,
Akurdi,
Pune - 411035
# 91-20-[protected]
# 91- [protected]
S. No. / Offenses / Motor Vehicle Act Sections / Charges Rs.
1 . Parking in 'No Parking' Zone. /MVA - 119/177 / 100
2. Parking at a corner/turning. / MVA - 119/177 / 100
3. Double Parking of Vehicle. /MVA - 119/177 / 100
4. Vehicle entering in a 'No Entry' Zone. / MVA - 119/177 / 100
5. No 'U' Turn. / MVA - 119/177 / 100
6. Obstruction to other vehicle or Pedestrians. / MVA- 122/177 / 100
7. Driving on the wrong side. / MVA- 119/177 / 100
8. Overtaking a vehicle from left side. / MVA-119/177 / 100
9. Disobeying traffic signs or signals. / MVA-119/177 / 100
10. Carrying passenger on footboard./ MVA-123/177 / 100
11. Licence not in possession. / MVA-130/177 / 100
12. Owner not giving information about his / her driving License. / MVA- 133/177 / 100
13. Using unsafe vehicle. / MVA- 190(1)/177 / 100
14. Driving under influence of Alcohol. / MVA- 185(1) / Non Compoundable
15. Driving two wheeler without a Helmet / MVA- 129/177 / 100
16. Carrying passengers on Bonnet/Cabin/running Board. / MVA- 123(2)/177 / 100
17. Driving without Licence. / MVA- 3(1)/181 / 300
18. Giving vehicle to a person who has no driving licence. / MVA- 5/180 / 300
19. Rash Driving./ MVA- 184 / 500
20. Underage person (below 18 Yrs of age) driving geared vehicle. / MVA- 4(1)/181 / 300
21. Underage person (below 16 Yrs of age) driving non- geared vehicle. / MVA- 4(1)/181 / 300
22. Speeding or Lane cutting. / MVA- 112/183 / 200
23. Driving or giving out for use uninsured vehicle. / MVA- 146/196 / 300
24. Triple seat driving. / MVA-128 / 100
25. Driving or giving out for use unregistered vehicle. / MVA- 39/192 / 1000
26. Unauthorised transport of passengers or goods without valid permit./ MVA- 66(1)/192 / Non Compoundable
27. Ignoring Traffic Officer's Signal. / MVA- 132(1)a/179 / 200
28. Parking Rickshaw/Taxi not in an Authorised Rickshaw Stand. / MVR-21(5)/177 / 50
29. Demanding excess Auto / Taxi meter charges. / MMVR- 21(12)/177 / 50
30. Auto or Taxi driver refusing to carry passenger(s) to nearby destination. / MMVR- 22(d)/177 / 50
31. Demanding Auto / Taxi fare beyond the Meter Charges applicable. / MMVR-21(d)/177 / 50
32. Dazzling/Glaring Light. / MMVR- 235/177 / 100
33. llegal/Fancy Number Plate./ MMVR- 235(2)/177 / 100
34. Parking On Footpath. / MMVR- 237(1)/177 / 100
35. Auto / Taxi driver deliberately not taking the shortest route to a passenger's destination. / MMVR- 21(8)/177 / 50
36. Auto / Taxi drivers soliciting passengers. / MMVR-21(13)/177 / 50
37. Auto / Taxi driver smoking while driving. / MMVR- 21(16)/177 / 50
37. Auto / Taxi driver not in uniform while driving. / MMVR- 31(1)/177 / 50
38. Carrying persons or articles causing obstruction to the driver's seat. / MMVR- 23(1)/177 / 50
39. Blowing horn in a Silence Zone. / MMVR- 231/177 / 100
40. Driving Auto/Taxi without valid badge. / MMVR- 24(2)/177 / 50
41. Carrying Goods of more than 12 feet in height. / MMVR- 229/177 / 100
42. Driving heavy vehicle with Back Door or Latch Open. / MMVR- 229(2)/177 / 100
43. Not having Light on Number Plate / MMVR- 236(1)/177 / 100
44. Negligence while reversing your vehicle. / MMVR- 233/177 / 100
45. Filling of less petrol by Taxi/Auto driver while carrying passenger(s). / MMVR- 21(14)/177 / 50
46. Not keeping Auto / Taxi Clean. / MMVR- 21(29)/177 / 50
47. Carrying excess passengers in Auto/Taxi... / MMVR- 21(20)/177 / 50
48. Not having side or rear view mirror. / MMVR- 161/177 / 100
49. Keeping TV set or Video on Dash Board. / MMVR- 162/177 / 100
50. Using mobile phone while driving. / MMVR- 250(a)/177 / 100
51. Stopping on Zebra crossing. / MMVR- 237(1)/177 / 100
52. Driving without Mud Guard. / MMVR- 165/177 / 100
53. Driving without wiper in rainy season (3/4 Wheelers). / CMVR-101/177 / 100
54. Driving with worn out or torn tyres. / CMVR-94(2)/177 / 100
55. Driving without reflector light. / CMVR-104(1)/177 / 100
56. No Head/Tail Lamps. / CMVR- 105/177 / 100
57. Vehicle stopping without flashing parking light at night. / CMVR- 109/177 / 100
58. Blowing or installing of Pressure/Multisound Horn. / CMVR -119(2)/190(2)MVA / 500
59. Dark tinted glasses (less than 75% Visibility from outside). / CMVR-100/177 / 100
60. Not displaying 'L' Board (Front & Rear) incase of learner's License. / CMVR- 3(c)/177 / 100
61. Offence under Emission Control Act. / CMVR-115(2)/190(2)MVA / 500
62. Parking on wrong side. / RRR-15(2)(1)/177 / 100
63.Parking or stopping within 10 mtrs of a Bus Stop. / RRR-15(2)(1)/177 / 100
64. Stopping on a Bridge. / RRR-15(2)(1)/177 / 100
65. Stopping within an Island. / RRR-15(2)(1)/177 / 100
66. Driving on wrong side. / RRR-15(2)(1)/177 / 100
67. Lane Cutting while driving. / RRR-18(2)/177 / 100
68. Ignoring rules of Road Marking or Lane Marking. / RRR-18(2)/177 / 100
69. Parking in front of a Gate. / RRR-15(2)(8)/177 / 100
CRANE / TOWING / LIFTING CHARGES
Sr. No. /Type Of Vehicle / Lifting Charges (Rs) / (Charges for 'No Parking' are not included)
1. Heavy Vehicle (Truck /Tanker/Trailers/Bus) / 1, 000
2. Medium Vehicle (Tempo) / 500
3. Light Vehicle (Car/Jeep) / 250
4. Three Wheeler Vehicles / 100
5. Two Wheeler Vehicles / 50
Gaurav Kumar
saharavat@gmail.com
# [protected] (only Mess)
Tata Play (formerly Tata Sky) Reviews 0
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Tata Play (formerly Tata Sky) Contacts
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Tata Play (formerly Tata Sky) phone numbers+1 (800) 208-6633+1 (800) 208-6633Click up if you have successfully reached Tata Play (formerly Tata Sky) by calling +1 (800) 208-6633 phone number 0 0 users reported that they have successfully reached Tata Play (formerly Tata Sky) by calling +1 (800) 208-6633 phone number Click down if you have unsuccessfully reached Tata Play (formerly Tata Sky) by calling +1 (800) 208-6633 phone number 0 0 users reported that they have UNsuccessfully reached Tata Play (formerly Tata Sky) by calling +1 (800) 208-6633 phone number+91 226 613 3000+91 226 613 3000Click up if you have successfully reached Tata Play (formerly Tata Sky) by calling +91 226 613 3000 phone number 0 0 users reported that they have successfully reached Tata Play (formerly Tata Sky) by calling +91 226 613 3000 phone number Click down if you have unsuccessfully reached Tata Play (formerly Tata Sky) by calling +91 226 613 3000 phone number 0 0 users reported that they have UNsuccessfully reached Tata Play (formerly Tata Sky) by calling +91 226 613 3000 phone numberCorporate office
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Tata Play (formerly Tata Sky) emailshelp@tataplay.com
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Tata Play (formerly Tata Sky) addressUnit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, 400098, India
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Tata Play (formerly Tata Sky) social media
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