TeeChip
Reviews and Complaints

I ordered the 16th years of 9/11 T-shirt and it's nothing like the picture they show my order number was [protected] I want to return the shirt and get my money back this shirt is horrible the back logo is not as big as shown and the front logo is way to big and ugly as hell I spent 25 years as a volunteer firefighter EMT in NY and this is a joke . I've contacted the FDNY office and they are looking into if this T-shirt sales are really going to the FDNY foundation like tee chip says all proceeds are going to it is the worst t shirt design I have ever seen when you try to contact tee chip no one answers the customer service number or the emails I have found on the internet that tee chip is a scam and the BBB has asked them for a company address and they have not replied I also found that the company owner or head design person is Shellea Daniel from 41454 Christy Street in Fremont CA 94538 I have found several phone numbers including [protected] which does not ring and [protected] which when called gives you a menu that never puts you in contact with anybody and [protected] which always puts you to some voice mail at ex 700 and no one ever call you back

I ordered a coffee mug and received a different mug than what I ordered. There is no one to speak with at either phone number. When I try to send an email, I get an error that I am using the wrong email address. It's the same email address on my order confirmation. I want the overpriced mug that I ordered! I can be reached at [protected]@hotmail.com or [protected]. I will report this company to the BBB and to Facebook as a scam artist if this is not resolved!

I paid for an item through paypal on the 9th July transaction ID 6L0622543D982063C and the item arrived. This was a black t shirt with snoopy on marquez 93.
On arrival the print quality was ok but I wore it once and washed it and now the print has broken down.
I have tried on a number of occasions to contact and sent photo's but have not had any luck.
I have attached a photo of the item.
Please advise my position and organise replacement or refund.

Ordered a t-shirt and coffee mug online. Mug arrived, t-shirt did not. When attempting to contact company using its contact form, it informed me that I was not using the email address I'd used to make the order, although they've sent me three emails subsequent to the order. I tried calling them on the phone (not listed on their site but listed here). They want my 8-digit order number, but I have a 2-letter/10-digit order number, which they say is invalid. No human available. Right now, I'm out about $25 with no way to contact the company about their error. This outfit is bad. Real bad. Worst customer support ever. I mean, really, they can't ship a t-shirt that was paid for?

Order number: RL-[protected]. email [protected]@gmail.com

I purchased a mug and it was delivered broken, I need it replaced. I have tried to call but of course can't get through to a real person. I just want what I purchased to be replaced. I don't know the order number so I can't email through the site. Please replace my mug and I will be happy. That is all that I want from you people. In the future you really need to be able to get in touch with a real person with problems such as this,

I order a tee shirt # [protected] I have not it. My name johnny brown my address p.o. box 280248 Tampa fla. 33682 my order never arrived at my p.o. box it was order off my debit card, last four number # 7131 can you let me know what happen ? I would like to know will I received my order before my birth date 08/21/2017 or did my card go through ? If not I will reorder please let me know soon Thank you johnny

Simple. They had an ad on Facebook for Maserati iphone cases and you click on the different colors to see the case in that color. I click on "True Red", my order said "True Red" but I got is all black. I can't understand why they would not fix my order. Its a phone case and I wish Teechip would not give me the run around and practice business in an ethical way. I own a small business and I give people more than what they expect and here I can't simply get what I ordered. Give me what I paid for...please.

Ken
([protected]@aol.com)
order #[protected]

order#[protected] was notified 7/26 that tee shirt was shipped. I did not order a tee shirt. in fact this would make the 3rd one of these Ihave recently ordered 1tee shirt got 2 charged for 2 then was told could only return if defective. I donot want another of these . i want my money back on the extra teeshirt I WAS SENT BUT NOT ORDERED, plus the one supposebly on it's way

I ordered a flowy tank for a photoshoot I had coming up. I ordered in enough time to receive it as they state 2 weeks for international orders, and my photoshoot was 4 weeks away.

Took forever to get replies back... I only received it after almost 5 weeks.
Before I even received it, I began asking for a refund as it seemed to have been lost.
When I finally got it, it was the wrong color and was stained.

I asked for a refund again... NOTHING, sent in another claim and they reprinted it and sent it out even though I told them I wanted nothing to do with them anymore and that I just wanted my money back!

They do not listen to their customers, they don't give a bloody [censor]! they take your money and run!

Most ridiculous company ever... looking into what authorities I can have recourse with... still waiting on paypal... I escalated it and accidentally closed it literally one minute later... Hoping they re-open the dispute!

The wife ordered a sweeter from you .. Never got it and you dont want to refund you say it was delivered but never got it ... If you give a damn email me at [protected]@gmail.com or email her at my.eye.[protected]@gmail.com lets make this right she was in tears because it was a fathers dad gift from my daughter and my little girl had nothing to give to her daddy ... Thanks for missing up father day...

I received my order in the mail, however due to your company's extremely size chart on your website, it was the wrong size and too small! I tried contacting customer services at the numbers provided by your website, yet no one ever answers the phone! I am extremely pissed off because I need to return my order to exchange it for a bigger size yet I do not know what the correct size should be. Your company is horrible in regards to providing customer service to customers and explaining your size charts! I would appreciate a phone call back at [protected] and I mostly likely will never order from your company again! If this issue is not resolved this week, I will take it to the next level, legally!

Tanya bayconich

Ordered three 'I am Groot' T-shirts from a facebook link to TeeChip. Got an email saying they arrived. But nothing did. Contacted them about it. They said they couldn't help. Then when I asked from Proof of Delivery, I get that their customer support email is full and they can't receive any more messages there. No other way to contact them. They are Scammers. Stay away.

I had bought a pair of leggings and a shirt from teechip I had waited over two months to receive these items in the mail and I had only recieved the leggings and when I try to contact any of the customer support the do not answer the online chat does not respond and when I put in my order number it says that it's invalid ! So I can't even email them about my order
Order number RL- [protected]

I ordered a shirt for my husband I want to exchange for a bigger size no ones getting back to me they are awful
And they sent no shipping slips with your order no way to contact them so frustrating
So I sent email and they asked for order number sent it still nothing
Treat your customers right and stop taking advantages
You guys are the worst
Hope someone get back to me

Do not buy from this company! i ordered shirts for my kids for father's day (a campaign i saw on instagram) sent them an email last week since the campaign ended june 2nd and i just received an email stating the shirts will not make it in time for this sunday and that they are unable to cancel the order, i have tried calling them since last week and automated message comes on, they only respond via email after a 4-5 days

Ordered shirt May 22nd, first I was charged for 2 orders instead of 1. that was resolved quickly and received a refund of the additional charge. Received a email saying my order was shipped on June 6TH. When tracking this order I saw that the order was delivered on June 9TH to someone in another State! Customer phone support is never available, even during regular business hours. Chat just says file a claim. When you pay good money for a product you expect to receive it. It would be nice to be able to talk to a real person. Won't be ordering anything else from this company!

I ordered a T-shirt from them after having their ad in my Facebook feed for weeks. They said it would not ship until the "campaign" ended. The end date given in the email was the same date of the email, May 25. I was told the shirt would ship between June 1 and June 4. The next thing I heard was late night June 8 when I received an email claiming I'd received the T-shirt and providing a link to do that. I gave the company and shirt one star because I couldn't do less. I said that I never received the shirt. I doubt that they really post the reviews as the company has multiple websites and names. The next morning I checked the order's tracking number that I had been given. It was a fake. Then I went to their website where I had to fill out a complaint "form." This form autogenerated a response two minutes later saying that I couldn't get a refund because I had already received the shirt. They claimed that it was delivered to my mailbox the exact same time it allegedly left the factory--wherever that is. How does that happen? I asked multiple times for a refund and they refused each time. I have reported them to my state attorney general, BBB and FTC. I have also asked Facebook to stop their ads. Fortunately, I am only out $30.94. I have also reported them to my credit card company.

Order No RL-[protected]

I purchased a pair of black leggings with Je Suis Pres on the side of the legs in a medium size. I need to exchange them for a Large size. I have sent an email with all my details but no one has responded.

1× Je Suis Prest - Ladies Leggings

Total $38.94

I would like a response to this email. I would like to exchange my leggings, there was no invoice with my order nor a return address to send my order back.

Patricia Miller
Sydney, Australia.

Order RL-[protected]
I just got a mail from you asking to rate the product you THINK I received... well I am still waiting as it has never been delivered!
I lost the tracking as it arrived in Italy, I guess in Milan, and then nothing.
You have banners that say we can get in touch just clicking on them but they doesn't work.
Let me have the shirt or give my money back.

I ordered a pair of leggings from Teechip. The order number isRL-[protected]. The leggings are too small and I would like to exchange them for a larger pair. When I enter the order number on their contact page the message I get says that my order number is incorrect. So I cannot even contact them by email. I live in Australia and want to get a larger size but am unable to contact them about this issue.

1× Je Suis Prest - Ladies Leggings- Black Total $38.94

Patricia Miller