CB Telecommunications Telkom SA SOC Invoice and service

Telkom SA SOC review: Invoice and service

Tayla Scrap of ZA

Dec 05, 2023 12:46 am EST

Featured review

every month my debit order goes off,then i start receiving messages to pay my account,then they cut me off,i have made numerous calls and got different stories all the time,i get told its with collections and nobody can explain what this is and why,they have debited my account and taken my money so i dont understand why they cut my lines,all i get told its with collections,then last month got hold of someone and he spoke to his manager and my lines were restored and he said it is all soughted and wont happen again,now i get a message about suspending my service if i dont make payment,then i get an emailed letter of demand,so i call again and the lady says my payment does reflexed on her system so just ignore the messages,and guess what my lines were suspended a couple hours later.what im not understanding and they cant tell me why this is happening all i get is it is with collections but they have taken my money.all you get is call centre agents who must be reading off a screen cause its the same story everytime with no explanation.i have 7 contracts with telkom.you cant even soeak to someone higher than a call centre agent

Desired outcome: this issue to be soughted,we need our phones and wifi cant go on like this every month

0 comments

Add a comment

Telkom SA SOC - Accounts department 57

Resolved

Telkom SA SOC - Service not just serious it is ridiculous! 114

Telkom SA SOC - billing and debiting issues - exorbitant charges 5

Telkom SA SOC - connection 3g flla wifi phone 2

Telkom SA SOC - overcharging me, can't get telkom to rectify their mistake on my invoice 1

Telkom SA SOC - Cancellation of contract not processed

Telkom SA SOC - landline not activated after 12 phone calls

Telkom SA SOC - telkom line faulty in over a year

Telkom SA SOC - impossible to cancel

Telkom SA SOC - wrong billing for no data.

View all Telkom SA SOC reviews and complaints

Telkom SA SOC Contacts

Telkom SA SOC phone numbers

+27 123 112 186
+27 123 112 186

Click up if you have successfully reached Telkom SA SOC by calling +27 123 112 186 phone number 633 633 users reported that they have successfully reached Telkom SA SOC by calling +27 123 112 186 phone number Click down if you have unsuccessfully reached Telkom SA SOC by calling +27 123 112 186 phone number 401 401 users reported that they have UNsuccessfully reached Telkom SA SOC by calling +27 123 112 186 phone number

Telkom SA SOC emails

info@telkom.co.za

100%
Confidence score: 100%

Support

Telkom SA SOC address

2nd Floor, Telkom Mobile Building, 92 Oak Avenue, Highveld Park Centurion, South Africa

Telkom SA SOC social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024