Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Car Dealers Tesla Tesla Model Y
Tesla

Tesla review: Tesla Model Y

A
Author of the review
9:08 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Tesla Team,

Greetings..

I’m writing this to express my frustration & disappointment from Dubai Tesla service center.

- I’m Ali - owner of Tesla Model Y (vin: XP7YGCEL6PB077145)

- Car was bought in Feb 2023. From Dubai Showroom.

- First issue came as follow:

- The first problem occurred when I returned from travel in June and the car was parked for two weeks without use, so I was surprised by a problem in the main steering wheel of the car, which prevents the driver from fully controlling the movement of the car because of the difficulty in turning the steering wheel and the car mileage was about four thousand kilometers only. When contacting the call center for assistance in the emergency matter, the request was rejected, denouncing the difficulty of driving the car and it was insisted from their end to drive it for a distance of about 60 kilometers, which had the possibility of exposing myself to the risk of traffic accidents.

- On 12th July the car entered to Dubai Tesla service center & fixture of the issue was done by replacing the steering wheel box.

- On 18th July another issue came up in the car where I took the car again to service center which was a crack sound from the front shift while turning the steering wheel left & right hence it was fixed somehow.

- On 6th October and based on appointment, the car has visited Dubai Tesla service center again due to some issues related to the wheels as well.

- After the analysis by Tesla technician who stated there are four issues in the car

1. Noise & vibration – front RLH tyre

2. Crack noise from car while releasing the auto stop to drive mood.

3. Front LH suspension noise.

4. While turning on curve at low speed there is a weird peeping sound from front LH.

- During my discussion with one of the service representatives at the maintenance center to deposit the car, I told them that I do not have the possibility to return to the workplace for the distance and if it is possible to provide an alternative car for use or to drop me off at the place I want to go, an apology was made that all cars are not available at the moment, so I decided to return at a later time based on a new appointment and asked to set an appointment soon so that I can finish the problem with the car and not repeat my visits to the service center repeatedly, as This began to upset me because of the many problems that the vehicle faces.

- When talking about appointments, they are often at distant times, I was surprised by another person who interferes with us in a very arrogant way that this matter is a lie and that the service reservation does not exceed three days, which upset me that it is a strange intervention and lacks etiquette of conversation, then I asked him to return to my previous reservation and how long it took, which he confirmed that it took about 15 days. But also in a dry, angry way, he gave an order to the service representative in front of me not to provide me with a replacement car since I was not qualified for that, with the astonishment of the two of us. ...

- I then requested another appointment for maintenance and left the place completely upset with the maintenance manager named Ricardo and his way of dealing that reflects the anomaly of all the so-called customer service and flexible dealing with customers

- And it's normal to ask a few questions now, was my choice of a Tesla car a mistake, I think the answer is definitely yes. Because I bought a car that would take me at a rate of once for every 5,000 kilometers to the maintenance center, which deals with customers in a harsh and arrogant way, because it is driven by a person named Ricardo who does not reflect the name and brand of Tesla, as well as the poor quality from which this car was made, and I, in turn, will prevent anyone from my friends and family from buying this car because of the negative results that follow in the maintenance center in Dubai.

Ali

[protected]

More
Send message
Copy link
Report
0 comments
Add a comment

More Tesla reviews & complaints

Tesla - Pigeon nesting under panel not enough engery.
Tesla - Fraud company 9
Tesla - johnny dang (used vehicle sales advisor, remarketing) 1
Tesla - Employee “Johnny Dang” and refund request
Tesla - Misled on purchase price of model 3 long range vehicle and tesla refusing to return $250 deposit
Tesla - Problem with newly purchased Tesla Y model
Tesla - Free supercharging
Tesla - Complaint department - on 05/26/2023 - new 2023 tesla model y - that I cash purchased
Tesla - Solar panels 1
Tesla - Tesla new beta software for self driving
View all Tesla reviews and complaints

  1. Tesla Contacts

  2. Tesla phone numbers
    +1 (877) 798-3752
    +1 (877) 798-3752
    Click up if you have successfully reached Tesla by calling +1 (877) 798-3752 phone number 0 0 users reported that they have successfully reached Tesla by calling +1 (877) 798-3752 phone number Click down if you have unsuccessfully reached Tesla by calling +1 (877) 798-3752 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +1 (877) 798-3752 phone number
    USA & Canada
    1800 646 952
    1800 646 952
    Click up if you have successfully reached Tesla by calling 1800 646 952 phone number 28 28 users reported that they have successfully reached Tesla by calling 1800 646 952 phone number Click down if you have unsuccessfully reached Tesla by calling 1800 646 952 phone number 7 7 users reported that they have UNsuccessfully reached Tesla by calling 1800 646 952 phone number
    80%
    Confidence score
    Australia
    1800 90 2905
    1800 90 2905
    Click up if you have successfully reached Tesla by calling 1800 90 2905 phone number 1 1 users reported that they have successfully reached Tesla by calling 1800 90 2905 phone number Click down if you have unsuccessfully reached Tesla by calling 1800 90 2905 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling 1800 90 2905 phone number
    100%
    Confidence score
    Ireland
    +1 (800) 228-8145
    +1 (800) 228-8145
    Click up if you have successfully reached Tesla by calling +1 (800) 228-8145 phone number 0 0 users reported that they have successfully reached Tesla by calling +1 (800) 228-8145 phone number Click down if you have unsuccessfully reached Tesla by calling +1 (800) 228-8145 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +1 (800) 228-8145 phone number
    Mexico
    +1 (844) 248-3752
    +1 (844) 248-3752
    Click up if you have successfully reached Tesla by calling +1 (844) 248-3752 phone number 0 0 users reported that they have successfully reached Tesla by calling +1 (844) 248-3752 phone number Click down if you have unsuccessfully reached Tesla by calling +1 (844) 248-3752 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +1 (844) 248-3752 phone number
    USA & Canada
    +44 845 528 0442
    +44 845 528 0442
    Click up if you have successfully reached Tesla by calling +44 845 528 0442 phone number 1 1 users reported that they have successfully reached Tesla by calling +44 845 528 0442 phone number Click down if you have unsuccessfully reached Tesla by calling +44 845 528 0442 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +44 845 528 0442 phone number
    100%
    Confidence score
    United Kingdom
    +353 15 134 727
    +353 15 134 727
    Click up if you have successfully reached Tesla by calling +353 15 134 727 phone number 1 1 users reported that they have successfully reached Tesla by calling +353 15 134 727 phone number Click down if you have unsuccessfully reached Tesla by calling +353 15 134 727 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +353 15 134 727 phone number
    100%
    Confidence score
    Ireland
    +64 48 318 723
    +64 48 318 723
    Click up if you have successfully reached Tesla by calling +64 48 318 723 phone number 1 1 users reported that they have successfully reached Tesla by calling +64 48 318 723 phone number Click down if you have unsuccessfully reached Tesla by calling +64 48 318 723 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +64 48 318 723 phone number
    100%
    Confidence score
    New Zealand
    +43 720 880 470
    +43 720 880 470
    Click up if you have successfully reached Tesla by calling +43 720 880 470 phone number 2 2 users reported that they have successfully reached Tesla by calling +43 720 880 470 phone number Click down if you have unsuccessfully reached Tesla by calling +43 720 880 470 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +43 720 880 470 phone number
    100%
    Confidence score
    Austria
    +32 38 081 782
    +32 38 081 782
    Click up if you have successfully reached Tesla by calling +32 38 081 782 phone number 1 1 users reported that they have successfully reached Tesla by calling +32 38 081 782 phone number Click down if you have unsuccessfully reached Tesla by calling +32 38 081 782 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +32 38 081 782 phone number
    100%
    Confidence score
    Belgium
    +420 228 882 612
    +420 228 882 612
    Click up if you have successfully reached Tesla by calling +420 228 882 612 phone number 1 1 users reported that they have successfully reached Tesla by calling +420 228 882 612 phone number Click down if you have unsuccessfully reached Tesla by calling +420 228 882 612 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +420 228 882 612 phone number
    100%
    Confidence score
    Czech Republic
    +45 89 886 984
    +45 89 886 984
    Click up if you have successfully reached Tesla by calling +45 89 886 984 phone number 1 1 users reported that they have successfully reached Tesla by calling +45 89 886 984 phone number Click down if you have unsuccessfully reached Tesla by calling +45 89 886 984 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +45 89 886 984 phone number
    100%
    Confidence score
    Denmark
    +358 753 263 818
    +358 753 263 818
    Click up if you have successfully reached Tesla by calling +358 753 263 818 phone number 1 1 users reported that they have successfully reached Tesla by calling +358 753 263 818 phone number Click down if you have unsuccessfully reached Tesla by calling +358 753 263 818 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +358 753 263 818 phone number
    100%
    Confidence score
    Finland
    +33 970 730 850
    +33 970 730 850
    Click up if you have successfully reached Tesla by calling +33 970 730 850 phone number 1 1 users reported that they have successfully reached Tesla by calling +33 970 730 850 phone number Click down if you have unsuccessfully reached Tesla by calling +33 970 730 850 phone number 1 1 users reported that they have UNsuccessfully reached Tesla by calling +33 970 730 850 phone number
    France
    +49 892 109 3303
    +49 892 109 3303
    Click up if you have successfully reached Tesla by calling +49 892 109 3303 phone number 1 1 users reported that they have successfully reached Tesla by calling +49 892 109 3303 phone number Click down if you have unsuccessfully reached Tesla by calling +49 892 109 3303 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +49 892 109 3303 phone number
    100%
    Confidence score
    Germany
    +39 694 801 252
    +39 694 801 252
    Click up if you have successfully reached Tesla by calling +39 694 801 252 phone number 1 1 users reported that they have successfully reached Tesla by calling +39 694 801 252 phone number Click down if you have unsuccessfully reached Tesla by calling +39 694 801 252 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +39 694 801 252 phone number
    100%
    Confidence score
    Italy
    +31 137 999 525
    +31 137 999 525
    Click up if you have successfully reached Tesla by calling +31 137 999 525 phone number 1 1 users reported that they have successfully reached Tesla by calling +31 137 999 525 phone number Click down if you have unsuccessfully reached Tesla by calling +31 137 999 525 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +31 137 999 525 phone number
    100%
    Confidence score
    Netherlands
    +47 23 960 285
    +47 23 960 285
    Click up if you have successfully reached Tesla by calling +47 23 960 285 phone number 1 1 users reported that they have successfully reached Tesla by calling +47 23 960 285 phone number Click down if you have unsuccessfully reached Tesla by calling +47 23 960 285 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +47 23 960 285 phone number
    100%
    Confidence score
    Norway
    +48 223 072 645
    +48 223 072 645
    Click up if you have successfully reached Tesla by calling +48 223 072 645 phone number 1 1 users reported that they have successfully reached Tesla by calling +48 223 072 645 phone number Click down if you have unsuccessfully reached Tesla by calling +48 223 072 645 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +48 223 072 645 phone number
    100%
    Confidence score
    Poland
    +351 308 805 628
    +351 308 805 628
    Click up if you have successfully reached Tesla by calling +351 308 805 628 phone number 1 1 users reported that they have successfully reached Tesla by calling +351 308 805 628 phone number Click down if you have unsuccessfully reached Tesla by calling +351 308 805 628 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +351 308 805 628 phone number
    100%
    Confidence score
    Portugal
    +40 316 301 257
    +40 316 301 257
    Click up if you have successfully reached Tesla by calling +40 316 301 257 phone number 1 1 users reported that they have successfully reached Tesla by calling +40 316 301 257 phone number Click down if you have unsuccessfully reached Tesla by calling +40 316 301 257 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +40 316 301 257 phone number
    100%
    Confidence score
    Romania
    +34 911 982 624
    +34 911 982 624
    Click up if you have successfully reached Tesla by calling +34 911 982 624 phone number 1 1 users reported that they have successfully reached Tesla by calling +34 911 982 624 phone number Click down if you have unsuccessfully reached Tesla by calling +34 911 982 624 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +34 911 982 624 phone number
    100%
    Confidence score
    Spain
    +46 775 888 036
    +46 775 888 036
    Click up if you have successfully reached Tesla by calling +46 775 888 036 phone number 1 1 users reported that they have successfully reached Tesla by calling +46 775 888 036 phone number Click down if you have unsuccessfully reached Tesla by calling +46 775 888 036 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +46 775 888 036 phone number
    100%
    Confidence score
    Sweden
    +41 618 553 021
    +41 618 553 021
    Click up if you have successfully reached Tesla by calling +41 618 553 021 phone number 1 1 users reported that they have successfully reached Tesla by calling +41 618 553 021 phone number Click down if you have unsuccessfully reached Tesla by calling +41 618 553 021 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +41 618 553 021 phone number
    100%
    Confidence score
    Switzerland
    +86 400 910 0707
    +86 400 910 0707
    Click up if you have successfully reached Tesla by calling +86 400 910 0707 phone number 1 1 users reported that they have successfully reached Tesla by calling +86 400 910 0707 phone number Click down if you have unsuccessfully reached Tesla by calling +86 400 910 0707 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +86 400 910 0707 phone number
    100%
    Confidence score
    China
    +852 39 740 251
    +852 39 740 251
    Click up if you have successfully reached Tesla by calling +852 39 740 251 phone number 1 1 users reported that they have successfully reached Tesla by calling +852 39 740 251 phone number Click down if you have unsuccessfully reached Tesla by calling +852 39 740 251 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +852 39 740 251 phone number
    100%
    Confidence score
    Hong Kong
    +81 120 975 214
    +81 120 975 214
    Click up if you have successfully reached Tesla by calling +81 120 975 214 phone number 1 1 users reported that they have successfully reached Tesla by calling +81 120 975 214 phone number Click down if you have unsuccessfully reached Tesla by calling +81 120 975 214 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +81 120 975 214 phone number
    100%
    Confidence score
    Japan
    +962 65 803 144
    +962 65 803 144
    Click up if you have successfully reached Tesla by calling +962 65 803 144 phone number 1 1 users reported that they have successfully reached Tesla by calling +962 65 803 144 phone number Click down if you have unsuccessfully reached Tesla by calling +962 65 803 144 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +962 65 803 144 phone number
    100%
    Confidence score
    Jordan
    +82 808 220 309
    +82 808 220 309
    Click up if you have successfully reached Tesla by calling +82 808 220 309 phone number 1 1 users reported that they have successfully reached Tesla by calling +82 808 220 309 phone number Click down if you have unsuccessfully reached Tesla by calling +82 808 220 309 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +82 808 220 309 phone number
    100%
    Confidence score
    South Korea
    +886 809 007 518
    +886 809 007 518
    Click up if you have successfully reached Tesla by calling +886 809 007 518 phone number 1 1 users reported that they have successfully reached Tesla by calling +886 809 007 518 phone number Click down if you have unsuccessfully reached Tesla by calling +886 809 007 518 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +886 809 007 518 phone number
    100%
    Confidence score
    Taiwan
    +971 45 217 699
    +971 45 217 699
    Click up if you have successfully reached Tesla by calling +971 45 217 699 phone number 1 1 users reported that they have successfully reached Tesla by calling +971 45 217 699 phone number Click down if you have unsuccessfully reached Tesla by calling +971 45 217 699 phone number 0 0 users reported that they have UNsuccessfully reached Tesla by calling +971 45 217 699 phone number
    100%
    Confidence score
    UAE
    More phone numbers
  3. Tesla emails
  4. Tesla address
    3500 Deer Creek Road, Palo Alto, California, 94304, United States
  5. Tesla social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Tesla contacts
Tesla Category
Tesla is ranked 1 among 1391 companies in the Car Dealers category
#01 Tesla Tesla #02 Ford Ford #03 Mercedes-Benz International Mercedes-Benz International #04 KIA Motors KIA Motors #05 Hyundai Hyundai

Most discussed Tesla complaints

Fraud company
1
(opinions to this review)
Tesla Alternatives
Toyota Universe 15 reviews Mitsubishi 303 reviews Suburban Chrysler Dodge Jeep Ram of Troy 2 reviews Auto Pedigree 48 reviews Napleton Chrysler Jeep Dodge Ram 7 reviews