CB Banks Citibank incorrect reporting to credit bureaus

Citibank review: incorrect reporting to credit bureaus 12

Sharon Osterlund of Sacramento, US

Feb 22, 2012 9:14 pm EST

Verified customer

Featured review

I had a home depot credit card issued by citi (Thd / cbna) . Due to a loss of our business in 2007, the account was charged of in 2008, 5 years ago. Citi is still reporting the account to all credit bureaus showing a balance and a past due amount. The have no public telephone number to discuss the error with a dispute department. They can only be reached by fax and they mostly do not respond. My husband is now deceased and i am caring for our family (Including a special needs child) on my own. I have been trying to get this corrected since may 2011, and again this month, february, on the 13th and 20th by fax. I asked that the dispute dept. Fax a letter to my mortgage broker because the error in reporting impacts my credit score by - 40 pts. I will lose the house i need for my family because of this and i cannot talk to anyone there! I am at the mercy of a department that i can't even contact, who has been reporting incorrect information for 5 years!

12 comments

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Kissrawr

1 comments

Kissrawr of US

Apr 23, 2012 12:21 pm EDT

If you dispute it online through the reporting agency then you should be able to get it removed. Legally I believe they have 30 days to respond and if they don't the reporting agency will remove it. I have had a few things taken of because hey were old and the reporting agency didn't respond or provide the information. To prove that it should still be on there. Good luck with everything.

J Bricker

Largo, US

1 comments

J Bricker of Largo, US

Mar 04, 2013 1:13 pm EST

There is a $12.00 charge on my credit report saying I am 60 days past due. I have not idea who this could be. They show an account number I do not recdognize. Can you help me to find out who or what this may be?ynotjean@yahoo.com

NCLady

Cary, US

2 comments

NCLady of Cary, US

Jun 17, 2013 11:42 am EDT

THD/CBNA is bad. I strongly advise not to apply this credit card. It made my life very tough.

Samuel J Truax

1 comments

Samuel J Truax of US

Oct 25, 2015 6:58 am EDT

Verified customer

I have received a warning that Somebody was checking my credit. I want this taken off my credit report. I have not applied for any credit.
The inquire address is: PO box 6497, Sioux Falls, ND [protected].
Please take this inquire off my credit Report.

Thank You
Samuel J Truax

Kathy Wittke

1 comments

Kathy Wittke of US

Apr 19, 2016 7:32 pm EDT

you are on my credit report, saying I owe 1500 dollars. You need to let me know who you are. No I don't owe it, but if you think I do then prove it or take it off my report.

Jacob Kline

1 comments

Jacob Kline of US

Mar 27, 2020 9:54 pm EDT

Replying to comment of Kathy Wittke

Kathy, that's not how it works. Typing this here will not help you. THD/CBNA stands for "The Home Depot / Citi Bank North America", and if you never charged that amount to a Home Depot card, you need to contact them to have this conversation.

James E Miller

1 comments

James E Miller of US

Apr 17, 2017 12:00 pm EDT

I have a late payment on my credit report with them. I called and we determined that the bill had been returned in the mail. They are going to dispute the report for me. Very helpful and it only took 5 min.

Mariablanca

1 comments

Mariablanca of US

Jun 29, 2018 2:26 am EDT

Verified customer

Replying to comment of James E Miller

How can I get that help I have a thp/ cbona on my report that drop my credit score 66 points down don’t know why 🤷🏻‍♀️ I don’t owe anyone anything specially city bank I need help

RICHARD KITCHENS

1 comments

RICHARD KITCHENS of US

May 21, 2017 9:02 am EDT

Sears CBNA destroyed our credit reports after paying them off with a balance transfer. They will not talk to me or my wife and charged that off..now Equifax believed them even after proving I paid it! Time for round 2 with Equifax..ughhh...

Donna Parsons

2 comments

Donna Parsons of US

Dec 24, 2019 1:28 pm EST

I've got 2 showing up on my credit report

Donna Parsons

2 comments

Donna Parsons of US

Dec 24, 2019 1:45 pm EST

the number on my credit report is [protected]

Maannyy

1 comments

Maannyy of US

May 20, 2020 6:59 pm EDT

This is a fraud company! They lied to me saying my Verizon account is getting hacked.. having phones shipped outta state then they hung up an i got this credit report !

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