We received monday another parcel which is a chest for a money collection and it is not the first time it happens. My husband wrote to you about it onJuly 16, 2024 and nobody followed up on his request.
I am sending you a picture of what we bought from you and also a picture of the parcel we received on Monday.
I read that you may pissue a return authorization. Would you please do it and make sure that we don't receive something that we did not buy.
Pictures of our purchase, picture of your parcel and copy of the message my husband sent to you on July 16, 2024
Claimed loss: N/A
Desired outcome: Please send me a return authorization as I don't have a return label.
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