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Plastic molding compound ruined equipment
I purchased some Clear Flex 95 from "The Engineer Guy" in GA on line. It turned to sticky goop when I used it. I have purchased this product from this company before so this must have been a bad batch... and they can't say I used it incorrectly as I had success before.
I have sent two emails asking how to clean up the mess and asking if they would replace the defective kit. NO RESPONSE. It seems they are only interested is selling, not helping.
I sent them photos of the stuff with the emails as well so it was documented.
Is The Engineer Guy legit?
The Engineer Guy earns a trustworthiness rating of 89%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for The Engineer Guy. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Theengineerguy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Theengineerguy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Theengineerguy.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from The Engineer Guy, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- The Engineer Guy protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to The Engineer Guy has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of The Engineer Guy complaint handling
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The Engineer Guy contacts
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The Engineer Guy phone numbers+1 (404) 685-8804+1 (404) 685-8804Click up if you have successfully reached The Engineer Guy by calling +1 (404) 685-8804 phone number 0 0 users reported that they have successfully reached The Engineer Guy by calling +1 (404) 685-8804 phone number Click down if you have UNsuccessfully reached The Engineer Guy by calling +1 (404) 685-8804 phone number 0 0 users reported that they have UNsuccessfully reached The Engineer Guy by calling +1 (404) 685-8804 phone number
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The Engineer Guy address1000 Tradeport Blvd - Suite 1011, Atlanta, Georgia, 30354, United States
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The Engineer Guy social media
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