Tommee Tippee’s earns a 1.1-star rating from 240 reviews, showing that the majority of parents and caregivers are dissatisfied with baby products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Soothers
I have been using tommee tippee soothes since my son was 1st born 17 months ago as he only took to them.. I've recently been having to buy more and more due to the pictures coming off within a week of having them.. I only was them in warm water.. I'm very disappointed as paying £4 + for them. I love the designs but not happy with the pictures coming off..
Bottles
Dear whom it may concern,
I am writing to you about my disappointment regarding your Tommie tippie bottles.
I purchased Tommie tippie bottles for my 4 month old son 8 weeks ago and was concerned to find that the numbers and measurements had started to come off.
I have used Tommie tippie with both my first and second child and never had any issues before. I'm hoping that you could bring some light to why this is happening as I have spent quite a lot of money on 9 bottles to be completely useless now the measurements have rubbed off.
Thank you for taking time to read my complaint and I hope to hear from you very soon
Regards
Aimee smethurst
Advanced comfort bottle
Good day,
My month old baby is a colichy baby and I was informed that the tommee Tippee advance comfort range is the best for colichy babies. So I bought two bottles and I am very upset as the bottles works perfectly except for the purple pipe thingy inside the bottles got a rubber end that tears at the end and milk flow through the pipe and runs out next to the bottle. Thats unexceptable. This is not a cheap product and to buy something that you hope will help your baby just to find out the actual thing that needs to do job just perish for no reason.
Anytime dummy 12-18 m
Hi there resently I have been purchasing your dummy for my little girl and I keep getting the same thing happened all the time with the transfer coming off and this is why I buy the dummy as there very cute and attractive I have only been washing them in warm water with causing any surface scrubbing to the front but it still keeps happening I thought to tell you because otherwise than this there great and have been using them from birth please email me on [protected]@googlemail.com or write to
[removed]
All sorted
Pink nappy bin and 9 oz colour my world bottles
So I got the pink nappy bin which came with 1 refill and it is amazing well the refill ran out so I went to purchase some more and saw the price and I was appauled! It is cheaper for me to buy a new bin with 3 refills included (on offer) but I have no need for a new bin
So don't use the bin anymore seeing as I cannot afford the refills.. also I purchased 2 separate packs of coloured bottles' for my daughter and all of the oz numbers on the sides have started to rub off.. I use the tommee tippee steriliser so surely the amount I've paid for them they shouldn't do this? My little girl is only 10 weeks old and The numbers starter fading at the beginning of the week. I used all tommee tippee products with my son (now 4) and had no problems whatsoever.. I have attached a photo of the bottles I purchased
Closer to nature soothers
Bought my daughter 3 packs of soothers, the glow in the dark night time ones and 2 daytime. Noticed after a few weeks of switching and changing from dummy to dummy that the pictures on the faces of the dummy have worn away and now just left with colour which I'm not happy about as I could have bought from a different brand and this most likely would not have happened.
Bought a few months ago, always seem to leak when making a bottle, always check everything is on properly but leak seems to happen each time. Wastes a lot of milk and makes a right mess, often if they don't leak you'll find that when feeding baby it'll just start leaking out of the blue. Have made bottles plenty of times usin these and it's the same situation each time for such a high priced product I think Tommee Tippee need to look into a solution as to why they leak.
Dummies
Hi I am very dissapointed with your company I have used most of your products with both my daughters one who is 5 and the youngest who is 1 I have bought quite a few packs of close to nature dummies with pictures on and they just come off and also my bottle I have to keep replacing them and the writing and number come off so quickly. I never had this problem with my dummies and bottles with my eldest. They never came off now I don't feel like I should use your products anymore as they are not cheap but I have to keep replacing so soon. Also I only have a Tommie tippee microwave steriliser so they are not sitting in a electric sterliser for ages I buy my bottles and dummies from Asda, amazon, baby's r us and sometimes Argos or chemist
Dummies 0-6 months
My son is 5 months old, since being born he has only taken tommee tippee dummies and no others, at £4.60 a pack there not cheap to buy either, I have had to buy a new pack of dummies every 3 weeks as the pictures come off the front! I have used tommee tippee since the day my boy was born, the steriliser, bottles, bottle warmers etc..
The amount of money I'm paying I'm really disappointed that the dummies are doing this.. I can't change them as they are the only ones he takes, I am buying a fresh pack way to often
Bottles and teats
Good morning
I am writing to you to complain about the bottles and teats we just recently bought costing us a small fortune.every time we feed our baby the bottles are leaking from the teats and causing the baby to get into a right mess and we were going to go out and buy some new teats and bottles but we just cant afford then as they are so exspensive.we were recomended to use by tommy tippee but wish we never now.we are now out of pocket and its going to cost a fortune now to replace the teats and bottles.
We would like some sort of compensation as we have spent nearly £100 on bottles and teats.
Look forward to hearing from you very soon
Many thanks
Lynsey and mark dempsey
Bottles
Hey,
Im as so disappointed and embarrassed,
I have 8 month old son who has been using your product for only 5 months however the bottle had no name on it and no measurements, everything has faded,
I have to physically make his feed in a measuring jug and pour it over,
I have used your products before for my previous child and did not experience that.
I am utterly disappointed and disgusted I paid alot of money for your products to be experiencing this.
Kindly contact me.
dummies
I'm writing this as I'm am quite annoyed with your dummy designs my daughter is only 8 months old so can't doing a lot to them but the patterned designed on the front always wears away within days of having them I change and sterilise them once a day but it just makes them look old and worn out considering they are nearly £5 for 2 I would expect them to last a lot longer
medium flow anti colic teats
I have recently bought 4 packs of the size 2 medium flow teats as my baby who I struggled to wean from being breastfed to a bottle was finding the slow flow too slow and even though she is seven months I didn't want to jump to the fast flow until she was fully confident in bottle feeding. However when I bought these teats I have found that they for some reason just don't allow any milk out until I squeeze the teat and force some milk out, however it took me 3 days of a frustrated baby to realise what the issue was as I just assumed she wanted to be breastfed again. Then when the milk does start to flow at the speed it should, it doesn't allow any air to escape so the teat starts to invert while she is feeding. I know that I am preparing bottles correctly as I use the bottle preparation machine by yourselves and it works fine with other bottles and teats I have however she prefers your teats and when I have just spent £10+ on teats I expect them to work as they should. Look forward to hearing back from you.
tommee tipper digital ear themometer
I purcharsed the Tommee Tippee digital ear themometer five weeks and have only just got round too needing too use it. Today Wednesday the 17th of May my little boy woke around 7:30am feeling very hot and drowsy. i took his temp at 7:46am it read 36.6°C he was sure as hell hotter than that. I replaced the protecter and tried again after 15 minutes it read 37.2°C, just in the same minute it read 38.9°C and then 35.3°C. I took my temp and it gave me a reading of 40.1°C I'm perfectly fine no illness feeling poorly nothing. I repeatedly took his temp throughout the day and was flitting between 31°C and highs of 40°C. I then tried my mouth and forhead strip themometer and both gave me the same reading of 38.1°C. This product could potentially put people's lives at risk. My Two year old is very lucky i followed my gut and gave him Paracetamol. If i had gone by some of the readings on the Tommee Tippee i wouldn't of given him any medicine. What an overrated product. Very disappointed too of been let down by such a well known product and name.
tomme tippee close to nature anti colic bottles
Hello,
I have purchased 2 lots of close to nature anti colic bottles (8 in total). The bottles were fine when purchased over a month ago however the past week or so they seem to keep leaking! I can't figure out where the leaking is coming from but I am very dissapointed in these bottles as they are not cheap to buy but I have a Tommie tippee steriliser, bottle warmer and dummy's which are all good so wanted to stick to the brand.
Can you please respond to me with a solution to this issue as this should not be happening!
Many thanks
Emma
anytime soothers
Hi,
I wouldn't normally make a complaint, but this is more an FYI for the above product.
My son is now 16 months and all the products I've used with him have been tommee tippee, and we've never had any problems...until he started using a soother.
He's been using the anytime soother, and at first there was no problem until he started getting his teeth. By simply flipping the soother into his mouth he managed to remove the teat over a few days. I thought this was normal because he had teeth, but he wasn't actually biting the teats off. when I was replacing his soother at LEAST 4 times a week I knew it couldn't be normal as my sister also uses the soothers with her son and has no problems. This was the case with every soother and I used about 20 of them as he loved the shape of them. I was afraid to give them to him as it was now a major choking hazard.
I've since changed his soother to an avent one and he's had the same soother now for almost a month and not one part of the teat has come loose.
Maybe you should have a look at the strength of the teats and how they are attached to avoid someone else from choking.
Thanks.
bottle warmer
We recently purchased a travel bottle warmer which has leaked on every occasion we have used it. We have tried adjusting the seal which seemed to work initially but the problem has reoccurred again since. We only purchased it a few weeks ago and are disappointed as it as consistently leaked boiling water over our pram and changing bag. All other tommee tipped products we have purchased have been of a high standard and we expected this to be the same.
bottle's
Hi I purchased some tommee tippee bottles from asda living recently and I have noticed that all the numbers and measurements have came of in the space of 6 weeks. I feel I have been ripped off and let down causing me to buy new bottles and binning the ruined ones. I recommend your company to all of my friends who have children as I used ur products with my first child and never had any problems like this before. I would like to know why this has happend as I cant keep affording to buy new bottles every 6 weeks being a single parent to a toddler and a newborn baby. Thank you.
tommee tippee 2 pack of dummy's
I purchased 2 packs of dummy's each containing 2 dummy's in each pack I am very disappointed in the quality of the dummy's as I think the bottles are great but this is the 2nd time this has happened where I've washed the dummy's in soapy water and put in a normal cold water sterilser not electric nor microwave and I took them out after 15 Mins and the dummy teats have gone all funny misshaped and the teat looks like its melted but no heat has been applied to the product had I of gave it to my baby if I didn't check it then this could of been fatal one pack was purchased from coop the other from Tesco I always use tommee tippee dummy's but I'm a bit wary of using them now what can I do about it
soother
I purchased a two pack of tommee tippee dummies from Morrisons 0-6 months .. my daughter now has a cut lip which I noticed due to it bleeding.. This is because the teet has come loose on the dummy causing my daughters lip to be sucked into the teet through the opening! My daughter is 7 weeks old, I'm just grateful to her only having a cut lip.. could have been a hell of alot worse if the teet had detached altogether!
tommee tippee bottles
After 3 weeks of useing the bottles the numbers & writeing have started to come off. I can't measure the bottles now. Also the colours of the bottles have also started to fade. Very disappointed in these & a complete waste of money for only useing for a short period of time. Airways sterilised in a Tommee Tippee steriliser aswell which is brand new.
Tommee Tippee Reviews 0
If you represent Tommee Tippee, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Tommee Tippee
Here is a comprehensive guide on how to file a complaint or review about Tommee Tippee on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Tommee Tippee in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Tommee Tippee. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint or review about Tommee Tippee on ComplaintsBoard.com.
Overview of Tommee Tippee complaint handling
-
Tommee Tippee Contacts
-
Tommee Tippee phone numbers1800 096 9381800 096 938Click up if you have successfully reached Tommee Tippee by calling 1800 096 938 phone number 3 3 users reported that they have successfully reached Tommee Tippee by calling 1800 096 938 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling 1800 096 938 phone number 2 2 users reported that they have UNsuccessfully reached Tommee Tippee by calling 1800 096 938 phone number60%Confidence scoreAustralia+44 808 597 9899+44 808 597 9899Click up if you have successfully reached Tommee Tippee by calling +44 808 597 9899 phone number 14 14 users reported that they have successfully reached Tommee Tippee by calling +44 808 597 9899 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +44 808 597 9899 phone number 8 8 users reported that they have UNsuccessfully reached Tommee Tippee by calling +44 808 597 9899 phone number27%Confidence scoreUnited Kingdom & Ireland+1 (877) 248-6922+1 (877) 248-6922Click up if you have successfully reached Tommee Tippee by calling +1 (877) 248-6922 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +1 (877) 248-6922 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +1 (877) 248-6922 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +1 (877) 248-6922 phone numberUnited States & Canada+64 800 726 436+64 800 726 436Click up if you have successfully reached Tommee Tippee by calling +64 800 726 436 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +64 800 726 436 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +64 800 726 436 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +64 800 726 436 phone numberNew Zealand+49 687 418 693+49 687 418 693Click up if you have successfully reached Tommee Tippee by calling +49 687 418 693 phone number 2 2 users reported that they have successfully reached Tommee Tippee by calling +49 687 418 693 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +49 687 418 693 phone number 1 1 users reported that they have UNsuccessfully reached Tommee Tippee by calling +49 687 418 693 phone number33%Confidence scoreGermany+39 444 971 909+39 444 971 909Click up if you have successfully reached Tommee Tippee by calling +39 444 971 909 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +39 444 971 909 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +39 444 971 909 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +39 444 971 909 phone numberItaly+31 524 561 740+31 524 561 740Click up if you have successfully reached Tommee Tippee by calling +31 524 561 740 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +31 524 561 740 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +31 524 561 740 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +31 524 561 740 phone numberNetherlands+34 932 541 522+34 932 541 522Click up if you have successfully reached Tommee Tippee by calling +34 932 541 522 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +34 932 541 522 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +34 932 541 522 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +34 932 541 522 phone numberSpain+86 213 590 7000+86 213 590 7000Click up if you have successfully reached Tommee Tippee by calling +86 213 590 7000 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +86 213 590 7000 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +86 213 590 7000 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +86 213 590 7000 phone numberChina+852 27 930 703+852 27 930 703Click up if you have successfully reached Tommee Tippee by calling +852 27 930 703 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +852 27 930 703 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +852 27 930 703 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +852 27 930 703 phone numberHong Kong+62 216 124 189+62 216 124 189Click up if you have successfully reached Tommee Tippee by calling +62 216 124 189 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +62 216 124 189 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +62 216 124 189 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +62 216 124 189 phone numberIndonesia+60 389 406 638+60 389 406 638Click up if you have successfully reached Tommee Tippee by calling +60 389 406 638 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +60 389 406 638 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +60 389 406 638 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +60 389 406 638 phone numberMalaysia+65 68 315 020+65 68 315 020Click up if you have successfully reached Tommee Tippee by calling +65 68 315 020 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +65 68 315 020 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +65 68 315 020 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +65 68 315 020 phone numberSingapore+27 117 923 637+27 117 923 637Click up if you have successfully reached Tommee Tippee by calling +27 117 923 637 phone number 2 2 users reported that they have successfully reached Tommee Tippee by calling +27 117 923 637 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +27 117 923 637 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +27 117 923 637 phone number100%Confidence scoreSouth Africa+1 (203) 323-3100+1 (203) 323-3100Click up if you have successfully reached Tommee Tippee by calling +1 (203) 323-3100 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +1 (203) 323-3100 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +1 (203) 323-3100 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +1 (203) 323-3100 phone number
-
Tommee Tippee emailswebteam@mayborngroup.com100%Confidence score: 100%Support
-
Tommee Tippee addressMayborn House, Balliol Business Park, Benton Lane, Newcastle-upon-Tyne, England, Tyne and Wear, NE128EW, United Kingdom
-
Tommee Tippee social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 31, 2024
Most discussed Tommee Tippee complaints
my baby nearly chokedRecent comments about Tommee Tippee company
Closer to Nature bottlesOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!