Menu
For Business Write a review File a complaint
Tommee Tippee Customer Service Phone, Email, Contacts

Tommee Tippee
Reviews and Complaints

www.tommeetippee.com

Learn how the rating is calculated

1.1 240 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Tommee Tippee Complaints 240

ComplaintsBoard
A
9:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tommee Tippee Glow in the dark soothers 18 months+

I bought a pack of 2 glow in the dark soothers 18+ months for my son from my local Morrisons store. When I got home, I opened the package, took a soother out to sterilise it, only to find it was broken. I paid £6 for them, only to be able to use 1! I am disappointed with the state of the item, since it should have been in perfect condition and I should have been able to use them instead of throwing them away!

Desired outcome: Refund or replacement

Read full review of Tommee Tippee
View 0 more photos
Hide full review
ComplaintsBoard
H
10:44 pm EDT

Tommee Tippee Bottles

The measuring numbers on the bottles are fading, some have already faded..my son is jusr 3 months old and i struggle when making him a formula

Desired outcome: I'd like a replacement

Read full review of Tommee Tippee
Hide full review
ComplaintsBoard
B
12:36 am EDT

Tommee Tippee Reject bottles

I'm a tommetippee customer for years but I experience twice where I bought 2 bottles at clicks I found myself bad about this product it was reject and top was faded the milk was leaking as it was second hand and not new product how can we resolve this matter because I'm not happy it's not Like we pay cheap those product is expensive it need to stay a quality product.

Regards Bevan Davids [protected]

Desired outcome: Refund

Read full review of Tommee Tippee
Hide full review
ComplaintsBoard
R
1:56 pm EDT

Tommee Tippee Bottle prep machine

I have a tommee tippee bottle prep machine, model EP2262-V. I had a problem with the machine about 4 months ago with a build up of what I can only describe as a green algae all over the inside of the machine. After researching online I found cases from other people claiming the same had happened to there machines, however when they complained to yourselves, the issue wasn't really resolved as after testing the machine it was inconclusive as to how this had happened. With that in light I decided to thoroughly clean the machine, replace filters etc & just kept an eye on it.. however, although this problem hasn't happened again, I have come to use the unit today & have found black specs inside the water. Thinking this was possibly from the filter itself, I tried to scoop the bits out but upon putting my finger in the water, the black bits moved! I have recorded some footage of the water to realise that the black bits are in fact living! To say I'm disgusted is an understatement! I dread to think how long my baby has been drinking whatever is festering in the tank! I have attached the said video.
My email address is [protected]@yahoo.co.uk

Desired outcome: I’m not sure a refund would alter the fact that my baby has been drinking contaminated water!!

Read full review of Tommee Tippee
Hide full review
ComplaintsBoard
O
1:54 pm EDT

Tommee Tippee Bottles

I contacted your company and spoke to a representative several weeks ago. We had a problem with bottled born for my newborn granddaughter which ended up leaking. I bought a 3 pack. I was told we were gonna be sent a new 3 pack but nothing yet. She said it would be sent in 7-14 days. Plz respond, Lisa Radigan.

Read full review of Tommee Tippee
Hide full review
ComplaintsBoard
M
8:29 pm EDT

Tommee Tippee Anti-Colic bottles

Always loved and still love the brand. Currently using the Anti-Colic bottles and now 2 months later I find the numbers fading. Which is really inconvenient. Before it goes further what can we do about this?

Picture with set, only one bottle is fading, the other is perfectly fine.

Read full review of Tommee Tippee
View 0 more photos
Hide full review
ComplaintsBoard
M
5:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tommee Tippee Bottles

I just bought the bottles and when pouring hot water they shrink. I have been using tommee tippee for quite some time and I have never experienced such things. I trusted tommee tippee with all my heart but It surely disappointed me dis time. Please kindly solve dis issue because it now looks like I bought them a long time ago.

Desired outcome: If you can kindly change them for me

Read full review of Tommee Tippee
View 0 more photos
Update by Masalamodau
Aug 28, 2021 5:59 am EDT

I am so disappointed honestly with your bottles, I pour hot water and it shrinks. I really trusted tommee tippee as it has never dissapointed me before

View 0 more photos
Hide full review
ComplaintsBoard
F
12:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tommee Tippee Order cancelled but still charged for it

Hi, I recently tried to place an order through tommeetippee usa, but i order no. [protected] did not get through. It gave me a notification that the order has been cancelled. however, when i checked my statement i was charged for the order. it has already been deducted from my credit card. my account is [protected]@gmail.com. Kindly get back to me on the same email address please

Read full review of Tommee Tippee
View 0 more photos
Hide full review
ComplaintsBoard
A
2:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tommee Tippee Teat

Good day

I trust that you are well.
I have got an issue with my tommee tippee 260 bottle that I have purchased.

Every time my baby would drink from it the air compressor not too sure exactly what it calls will start leaking even once you shake the bottle the milk will come out.
Which causes a huge mess and a lot of money wasted.

Thank you
Alicia

Desired outcome: New teats or bottle

Read full review of Tommee Tippee
View 0 more photos
Hide full review
ComplaintsBoard
P
8:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tommee Tippee Bottles

We purchased bottles a year ago, and within 8months, the print started peeling off. One is completely off and the rest look like the image below.

Read full review of Tommee Tippee
View 0 more photos
Hide full review
ComplaintsBoard
M
5:21 am EDT

Tommee Tippee Bottles

Morning

I bought tommee tippee baby bottles two months back for infant and month and half into using them they started to fade off. Two months and one week into using them the baby bottles have faded out. I bought the bottles at Game store in trade route mall in lenasia.

I would appreciate it if you can replace the bottles as I enjoy using the product. My contact number is [protected] and my email address is [protected]@gmail.com your response will be highly appreciated..

Regards
ME HUTAMO

Desired outcome: Replacement of the bottles

Read full review of Tommee Tippee
View 0 more photos
Hide full review
ComplaintsBoard
F
4:30 am EDT

Tommee Tippee Tommee Tippee Bottles

After a month of using my bottles they started scratching, bought them around june and now they look baaaaaad😭😭 am even scared of sterilising them, I just rinsed them with hot water inside only.

Desired outcome: Replacement

Read full review of Tommee Tippee
View 0 more photos
Hide full review
ComplaintsBoard
S
5:25 am EDT

Tommee Tippee Bottles

I had purchased two Tommee Tippee bottles for my daughter just before she was born. She is now Two Months old and sadly the measurements/writing on both bottles are fading away. I am a mother 2 who is currently unemployed due to unforeseen circumstances caused by the Covid19 Pandemic as well as The civil unrest in SA. I thought I was purchasing good quality bottles that would last but unfortunately this was not the case.

Read full review of Tommee Tippee
View 0 more photos
Hide full review
ComplaintsBoard
T
3:38 am EDT

Tommee Tippee New born baby bottles

I am a mum of 2 kids. My eldest is and my second is 3 months old.

Since my first child I have always relied on and used tommee tippee bottles and never had any issues.

However now I noticed on the bottles I bought for my second baby that all the prints have faded so I cannot see the numbers anymore. This makes it so difficult to make formula.
I have turned to Dr Browns and have not had an issue no matter how long I soak it the writing is still there.

I am very disappointed as I paid alot for these bottles and now I can't use them nor return them.

Please do something about your print as it is costing mummies alot of money to buy new bottles.

Desired outcome: Replacement

Read full review of Tommee Tippee
Hide full review
ComplaintsBoard
M
2:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Tommee Tippee Feeding bottles

The feeding bottles measurements are fading away plus the Tommee Tippee logo is also fading away, yet the bottles are less than 6 months old. All else is good just the writing on the bottles.

Desired outcome: Replacement of the bottles

Read full review of Tommee Tippee
View 0 more photos
Hide full review
ComplaintsBoard
G
9:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tommee Tippee Closer to Nature bottles

Tommee Tippee — closer to nature bottles (for newborns)
I am writing to you to complain about bottles I have. It's seemed to be that all the numbers/measurements are coming off on all 2 of bottles. They have only been used for about 5months, which i dont often use as im also breast feeding. I am very disappointed as i need buy another pack which i don't trust. I feel that my money went to a total waist by purchasing those bottles. I file a complaint on FB but have not received any response. [protected]@gmail.com

Read full review of Tommee Tippee and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
J
J
Jamie Camp
US
Sep 01, 2021 3:24 pm EDT

Tommee Tippee - Closer to Nature bottles
Dear Tommee Tippee,
I am a new mum, and I am writing to complain about the 3 tommie bottles I purchased. All the measurements are almost all off the bottles that I have only used for 4 months. I am very disappointed in the brand as I was so excited to try tommee Tippee. It is impossible for me to properly measure how much water to put for my baby's feed due to no measurements on the bottle. I feel that this is not fair on mum's as the bottles are expensive and we expect quality. Please could you get back to me asap with a solution. My email address is jamiecamp215@gmail.com
Kind regards from a new mum

View 0 more photos
ComplaintsBoard
S
5:18 am EDT

Tommee Tippee perfect prep machine

my perfect prep machine needed to be descaled so i went onto the tommee tippee channel to watch how to do it
and followed it step by step using white vinegar and kettle water but it completely stopped working and wont turn on while the white vinegar was flowing threw cleaning the pipes
i am certainly not happy with this as its a daily used thing for my daughter so she can have her bottles
if you could please get in touch
[protected]@outlook.com
many thanks
brodie

Desired outcome: wont turn back on

Read full review of Tommee Tippee
Hide full review
ComplaintsBoard
R
8:36 pm EDT

Tommee Tippee Tommee tippee colic bottles

Hi there.

I am writing to you to complain about the "Colic Tomee Tipee bottles"

I am very upset with my purchase. My son is now 9 weeks old and he needs these bottles as he has bad colic.
Your bottles leak, no matter how well on the lids are, milk leaks out and onto my son whilst feeding.
I've brought number of boxes of colic bottles and they are all the same.

Desired outcome: I would like new bottles that do not leak. Or money back for these bottles !

Read full review of Tommee Tippee
Hide full review
ComplaintsBoard
L
4:19 pm EDT

Tommee Tippee Feeding bottles that faded the measurements

I received 3 new 250ml bottles as a gift a year ago, only started using them after 6 months so I've been using them for 6+ months. The quality is very good just that the measurements have faded away and it's a struggle to measure, I have to measure with something then pour into the bottle. I w8ould still love to continue with this brand, I'm just worried that this will happen again.

Desired outcome: Quality check or a replacement

Read full review of Tommee Tippee
View 0 more photos
Hide full review
ComplaintsBoard
T
11:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tommee Tippee Electric steriliser

Bought the electric steraliser been using it for 3 weeks the instruction say to descale 14 days 21 days and 28 days I'm not happy with the product at all I am using it correctly using the correct amount of water each time emptying it after each use and the metal is disgusting I have to descale and clean it everyday after two uses as it is brown and have to scrape off the descale this should not be happening I'm using it correctly these are the results after cleaning and being used twice in 24 hours .

Desired outcome: Why is this happening think there is a fault in this product

Read full review of Tommee Tippee
View 0 more photos
Hide full review

Tommee Tippee Reviews 0

Looks like Tommee Tippee has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Tommee Tippee, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Tommee Tippee

Tommee Tippee offers a range of baby feeding products designed to support parents. Their collection includes bottles, nipples, pacifiers, and feeding accessories. They also provide items for weaning, such as sippy cups and food blenders. The brand focuses on creating practical solutions for infant and toddler feeding needs.
How to file a complaint about Tommee Tippee?

Here is a comprehensive guide on how to file a complaint or review about Tommee Tippee on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Tommee Tippee in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Tommee Tippee. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint or review about Tommee Tippee on ComplaintsBoard.com.

Overview of Tommee Tippee complaint handling

Tommee Tippee reviews first appeared on Complaints Board on Apr 14, 2010. The latest review black out blind was posted on Jul 31, 2023. The latest complaint Anytime dummy 12-18 m was resolved on Jun 02, 2017. Tommee Tippee has an average consumer rating of 1 stars from 240 reviews. Tommee Tippee has resolved 4 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.3
9864 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Tommee Tippee Contacts

  2. Tommee Tippee phone numbers
    1800 096 938
    1800 096 938
    Click up if you have successfully reached Tommee Tippee by calling 1800 096 938 phone number 3 3 users reported that they have successfully reached Tommee Tippee by calling 1800 096 938 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling 1800 096 938 phone number 2 2 users reported that they have UNsuccessfully reached Tommee Tippee by calling 1800 096 938 phone number
    60%
    Confidence score
    Australia
    +44 808 597 9899
    +44 808 597 9899
    Click up if you have successfully reached Tommee Tippee by calling +44 808 597 9899 phone number 14 14 users reported that they have successfully reached Tommee Tippee by calling +44 808 597 9899 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +44 808 597 9899 phone number 8 8 users reported that they have UNsuccessfully reached Tommee Tippee by calling +44 808 597 9899 phone number
    27%
    Confidence score
    United Kingdom & Ireland
    +1 (877) 248-6922
    +1 (877) 248-6922
    Click up if you have successfully reached Tommee Tippee by calling +1 (877) 248-6922 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +1 (877) 248-6922 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +1 (877) 248-6922 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +1 (877) 248-6922 phone number
    United States & Canada
    +64 800 726 436
    +64 800 726 436
    Click up if you have successfully reached Tommee Tippee by calling +64 800 726 436 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +64 800 726 436 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +64 800 726 436 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +64 800 726 436 phone number
    New Zealand
    +49 687 418 693
    +49 687 418 693
    Click up if you have successfully reached Tommee Tippee by calling +49 687 418 693 phone number 2 2 users reported that they have successfully reached Tommee Tippee by calling +49 687 418 693 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +49 687 418 693 phone number 1 1 users reported that they have UNsuccessfully reached Tommee Tippee by calling +49 687 418 693 phone number
    33%
    Confidence score
    Germany
    +39 444 971 909
    +39 444 971 909
    Click up if you have successfully reached Tommee Tippee by calling +39 444 971 909 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +39 444 971 909 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +39 444 971 909 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +39 444 971 909 phone number
    Italy
    +31 524 561 740
    +31 524 561 740
    Click up if you have successfully reached Tommee Tippee by calling +31 524 561 740 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +31 524 561 740 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +31 524 561 740 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +31 524 561 740 phone number
    Netherlands
    +34 932 541 522
    +34 932 541 522
    Click up if you have successfully reached Tommee Tippee by calling +34 932 541 522 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +34 932 541 522 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +34 932 541 522 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +34 932 541 522 phone number
    Spain
    +86 213 590 7000
    +86 213 590 7000
    Click up if you have successfully reached Tommee Tippee by calling +86 213 590 7000 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +86 213 590 7000 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +86 213 590 7000 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +86 213 590 7000 phone number
    China
    +852 27 930 703
    +852 27 930 703
    Click up if you have successfully reached Tommee Tippee by calling +852 27 930 703 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +852 27 930 703 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +852 27 930 703 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +852 27 930 703 phone number
    Hong Kong
    +62 216 124 189
    +62 216 124 189
    Click up if you have successfully reached Tommee Tippee by calling +62 216 124 189 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +62 216 124 189 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +62 216 124 189 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +62 216 124 189 phone number
    Indonesia
    +60 389 406 638
    +60 389 406 638
    Click up if you have successfully reached Tommee Tippee by calling +60 389 406 638 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +60 389 406 638 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +60 389 406 638 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +60 389 406 638 phone number
    Malaysia
    +65 68 315 020
    +65 68 315 020
    Click up if you have successfully reached Tommee Tippee by calling +65 68 315 020 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +65 68 315 020 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +65 68 315 020 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +65 68 315 020 phone number
    Singapore
    +27 117 923 637
    +27 117 923 637
    Click up if you have successfully reached Tommee Tippee by calling +27 117 923 637 phone number 2 2 users reported that they have successfully reached Tommee Tippee by calling +27 117 923 637 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +27 117 923 637 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +27 117 923 637 phone number
    100%
    Confidence score
    South Africa
    +1 (203) 323-3100
    +1 (203) 323-3100
    Click up if you have successfully reached Tommee Tippee by calling +1 (203) 323-3100 phone number 0 0 users reported that they have successfully reached Tommee Tippee by calling +1 (203) 323-3100 phone number Click down if you have unsuccessfully reached Tommee Tippee by calling +1 (203) 323-3100 phone number 0 0 users reported that they have UNsuccessfully reached Tommee Tippee by calling +1 (203) 323-3100 phone number
    More phone numbers
  3. Tommee Tippee emails
  4. Tommee Tippee address
    Mayborn House, Balliol Business Park, Benton Lane, Newcastle-upon-Tyne, England, Tyne and Wear, NE128EW, United Kingdom
  5. Tommee Tippee social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 31, 2024
Tommee Tippee Category
Tommee Tippee is ranked 1 among 2 companies in the Baby Gear category

Most discussed Tommee Tippee complaints

my baby nearly choked
1
(opinions to this review)
Tommee Tippee Alternatives
Baby Trend, Inc. 3 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.