Tommee Tippee’s earns a 1.1-star rating from 240 reviews, showing that the majority of parents and caregivers are dissatisfied with baby products.
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Glow in the dark soothers 18 months+
I bought a pack of 2 glow in the dark soothers 18+ months for my son from my local Morrisons store. When I got home, I opened the package, took a soother out to sterilise it, only to find it was broken. I paid £6 for them, only to be able to use 1! I am disappointed with the state of the item, since it should have been in perfect condition and I should have been able to use them instead of throwing them away!
Desired outcome: Refund or replacement
Bottles
The measuring numbers on the bottles are fading, some have already faded..my son is jusr 3 months old and i struggle when making him a formula
Desired outcome: I'd like a replacement
Reject bottles
I'm a tommetippee customer for years but I experience twice where I bought 2 bottles at clicks I found myself bad about this product it was reject and top was faded the milk was leaking as it was second hand and not new product how can we resolve this matter because I'm not happy it's not Like we pay cheap those product is expensive it need to stay a quality product.
Regards Bevan Davids [protected]
Desired outcome: Refund
Bottle prep machine
I have a tommee tippee bottle prep machine, model EP2262-V. I had a problem with the machine about 4 months ago with a build up of what I can only describe as a green algae all over the inside of the machine. After researching online I found cases from other people claiming the same had happened to there machines, however when they complained to yourselves, the issue wasn't really resolved as after testing the machine it was inconclusive as to how this had happened. With that in light I decided to thoroughly clean the machine, replace filters etc & just kept an eye on it.. however, although this problem hasn't happened again, I have come to use the unit today & have found black specs inside the water. Thinking this was possibly from the filter itself, I tried to scoop the bits out but upon putting my finger in the water, the black bits moved! I have recorded some footage of the water to realise that the black bits are in fact living! To say I'm disgusted is an understatement! I dread to think how long my baby has been drinking whatever is festering in the tank! I have attached the said video.
My email address is [protected]@yahoo.co.uk
Desired outcome: I’m not sure a refund would alter the fact that my baby has been drinking contaminated water!!
Bottles
I contacted your company and spoke to a representative several weeks ago. We had a problem with bottled born for my newborn granddaughter which ended up leaking. I bought a 3 pack. I was told we were gonna be sent a new 3 pack but nothing yet. She said it would be sent in 7-14 days. Plz respond, Lisa Radigan.
Anti-Colic bottles
Always loved and still love the brand. Currently using the Anti-Colic bottles and now 2 months later I find the numbers fading. Which is really inconvenient. Before it goes further what can we do about this?
Picture with set, only one bottle is fading, the other is perfectly fine.
Bottles
I just bought the bottles and when pouring hot water they shrink. I have been using tommee tippee for quite some time and I have never experienced such things. I trusted tommee tippee with all my heart but It surely disappointed me dis time. Please kindly solve dis issue because it now looks like I bought them a long time ago.
Desired outcome: If you can kindly change them for me
I am so disappointed honestly with your bottles, I pour hot water and it shrinks. I really trusted tommee tippee as it has never dissapointed me before
Order cancelled but still charged for it
Hi, I recently tried to place an order through tommeetippee usa, but i order no. [protected] did not get through. It gave me a notification that the order has been cancelled. however, when i checked my statement i was charged for the order. it has already been deducted from my credit card. my account is [protected]@gmail.com. Kindly get back to me on the same email address please
Teat
Good day
I trust that you are well.
I have got an issue with my tommee tippee 260 bottle that I have purchased.
Every time my baby would drink from it the air compressor not too sure exactly what it calls will start leaking even once you shake the bottle the milk will come out.
Which causes a huge mess and a lot of money wasted.
Thank you
Alicia
Desired outcome: New teats or bottle
Bottles
We purchased bottles a year ago, and within 8months, the print started peeling off. One is completely off and the rest look like the image below.
Bottles
Morning
I bought tommee tippee baby bottles two months back for infant and month and half into using them they started to fade off. Two months and one week into using them the baby bottles have faded out. I bought the bottles at Game store in trade route mall in lenasia.
I would appreciate it if you can replace the bottles as I enjoy using the product. My contact number is [protected] and my email address is [protected]@gmail.com your response will be highly appreciated..
Regards
ME HUTAMO
Desired outcome: Replacement of the bottles
Tommee Tippee Bottles
After a month of using my bottles they started scratching, bought them around june and now they look baaaaaad😭😭 am even scared of sterilising them, I just rinsed them with hot water inside only.
Desired outcome: Replacement
Bottles
I had purchased two Tommee Tippee bottles for my daughter just before she was born. She is now Two Months old and sadly the measurements/writing on both bottles are fading away. I am a mother 2 who is currently unemployed due to unforeseen circumstances caused by the Covid19 Pandemic as well as The civil unrest in SA. I thought I was purchasing good quality bottles that would last but unfortunately this was not the case.
New born baby bottles
I am a mum of 2 kids. My eldest is and my second is 3 months old.
Since my first child I have always relied on and used tommee tippee bottles and never had any issues.
However now I noticed on the bottles I bought for my second baby that all the prints have faded so I cannot see the numbers anymore. This makes it so difficult to make formula.
I have turned to Dr Browns and have not had an issue no matter how long I soak it the writing is still there.
I am very disappointed as I paid alot for these bottles and now I can't use them nor return them.
Please do something about your print as it is costing mummies alot of money to buy new bottles.
Desired outcome: Replacement
Feeding bottles
The feeding bottles measurements are fading away plus the Tommee Tippee logo is also fading away, yet the bottles are less than 6 months old. All else is good just the writing on the bottles.
Desired outcome: Replacement of the bottles
Closer to Nature bottles
Tommee Tippee — closer to nature bottles (for newborns)
I am writing to you to complain about bottles I have. It's seemed to be that all the numbers/measurements are coming off on all 2 of bottles. They have only been used for about 5months, which i dont often use as im also breast feeding. I am very disappointed as i need buy another pack which i don't trust. I feel that my money went to a total waist by purchasing those bottles. I file a complaint on FB but have not received any response. [protected]@gmail.com
Tommee Tippee - Closer to Nature bottles
Dear Tommee Tippee,
I am a new mum, and I am writing to complain about the 3 tommie bottles I purchased. All the measurements are almost all off the bottles that I have only used for 4 months. I am very disappointed in the brand as I was so excited to try tommee Tippee. It is impossible for me to properly measure how much water to put for my baby's feed due to no measurements on the bottle. I feel that this is not fair on mum's as the bottles are expensive and we expect quality. Please could you get back to me asap with a solution. My email address is jamiecamp215@gmail.com
Kind regards from a new mum
perfect prep machine
my perfect prep machine needed to be descaled so i went onto the tommee tippee channel to watch how to do it
and followed it step by step using white vinegar and kettle water but it completely stopped working and wont turn on while the white vinegar was flowing threw cleaning the pipes
i am certainly not happy with this as its a daily used thing for my daughter so she can have her bottles
if you could please get in touch
[protected]@outlook.com
many thanks
brodie
Desired outcome: wont turn back on
Tommee tippee colic bottles
Hi there.
I am writing to you to complain about the "Colic Tomee Tipee bottles"
I am very upset with my purchase. My son is now 9 weeks old and he needs these bottles as he has bad colic.
Your bottles leak, no matter how well on the lids are, milk leaks out and onto my son whilst feeding.
I've brought number of boxes of colic bottles and they are all the same.
Desired outcome: I would like new bottles that do not leak. Or money back for these bottles !
Feeding bottles that faded the measurements
I received 3 new 250ml bottles as a gift a year ago, only started using them after 6 months so I've been using them for 6+ months. The quality is very good just that the measurements have faded away and it's a struggle to measure, I have to measure with something then pour into the bottle. I w8ould still love to continue with this brand, I'm just worried that this will happen again.
Desired outcome: Quality check or a replacement
Electric steriliser
Bought the electric steraliser been using it for 3 weeks the instruction say to descale 14 days 21 days and 28 days I'm not happy with the product at all I am using it correctly using the correct amount of water each time emptying it after each use and the metal is disgusting I have to descale and clean it everyday after two uses as it is brown and have to scrape off the descale this should not be happening I'm using it correctly these are the results after cleaning and being used twice in 24 hours .
Desired outcome: Why is this happening think there is a fault in this product
Tommee Tippee Reviews 0
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Tommee Tippee emailswebteam@mayborngroup.com100%Confidence score: 100%Support
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Tommee Tippee addressMayborn House, Balliol Business Park, Benton Lane, Newcastle-upon-Tyne, England, Tyne and Wear, NE128EW, United Kingdom
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Tommee Tippee social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 31, 2024
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